Recursyv Reviews & Product Details

Recursyv are very down to earth people who are easy to work with. The complexity of integrating two different systems was handled by Recursyv in the background. The implementation was very straight forward as a result. Very professional team. Review collected by and hosted on G2.com.

There was no aspect of dealing with Recursyv that was unpleasant or difficult. Review collected by and hosted on G2.com.

Recursyv have expert engineers who understand how to take complex requirements and just make it easy to implement. Review collected by and hosted on G2.com.

We have a lot of integrations with Recursyv, I think the hardest part about this is keeping track of all the different solutions and logic changes we have made. I would like to see a central wiki or something that made it easy to see all the changes in one place. Review collected by and hosted on G2.com.

We have been using Recursyv now for 2 years for some custom integration between our EPR software AutoTask and Microsoft Dynamics.

Recursyv have been instrumental in this implementation, the team have shown nothing but the upmost professionalism, helpfulness and technical abilities through out the entire time we have been working together.

Nothing is ever too much trouble, from the first enquiry through to recent updates. Review collected by and hosted on G2.com.

I can not honestly think of any part of the company that has not been brilliant, helpful and knowledgeable. Review collected by and hosted on G2.com.

Recursyv did a great job at listening to our custom requirements, delivering a solid product quickly, staying in communication throughout, and making tweaks/changes as we discovered edge cases along the way. Review collected by and hosted on G2.com.

The only potential downsides for us were the small company size and the time difference (6 hours), but we've had no problems or complaints in a year of working together. Review collected by and hosted on G2.com.

We used Recursyv to integrate our Contact Centre platform and CRM Dynamics. Great to work with, knowledgeable, no-nonsense, understood the detail and the complexity. Incredibly patient and professional. Did exactly as promised and accommodated all of our requirements. From the initial engagement to implementation the service was excellent. Review collected by and hosted on G2.com.

No downsides. Good service and good people. Review collected by and hosted on G2.com.

No More... Email Integration, Duplicate Tickets, Working in a Customer Ticketing System, Reports to Match Tickets

Real people!

We tried to work with a vendor that claimed they had the connections we needed. It took forever to understand their requirements, then we had to pay to get access to a human that could help us. When we finally got it all setup, the only connection we were interested in was broken. After following up, they blamed the other company and had no eta, but when I followed up with the other company they had no idea there was an issue. It was a terrible experience.

When we reached out to Recursyv, we were contacted right away by Peter, he understood our needs and was available to initiate a conversation to discuss our detailed requirements with engineering. Once we confirmed the requirements could be met, he also worked with our senior management to address all our financial concerns. Once we initiated the services, we started to work with Dan and the whole process has been such a pleasure. Dan is amazing, I call him Super Dan because he is quick to understand our requirements, available when needed, sets expectations and so far, meets them every single time. We ran into one problem in production and only because the customer wanted to change a process, this happened during my US business hours and the Support team was available and Dan took care of the change promptly. I am looking forward to implementing many API integrations with Recursyv. It is a service that is appreciated by our customers and our internal support team. Review collected by and hosted on G2.com.

Senior management does not like the MRC or NRC. My focus is implementation and from my perspective it has been a very professional and positive experience. Looking for more opportunities to leverage automation. Review collected by and hosted on G2.com.

Recursyv assisted us through a significant cloud migration D365 project from initial requirements discovery, through to integration implementation and also played a big part in supporting us through the data migration. Throughout the process, Recursyv (Jon & Dan) were very detail-oriented and made these aspects of the project very simple for us. At each stage, we knew we were in good hands as the quality of work they were producing was faultless and undertaken within the agreed timescales.

Along with the high-quality work, the team at Recursyv are very friendly, easy to work with & supportive. You can tell they take pride in their work and look after their customers. Highly recommend! Review collected by and hosted on G2.com.

Nothing, we have had only positive experiences with Recursyv so far, and no doubt will continue going forward. Review collected by and hosted on G2.com.

This Autotask / Jira integration was something we had started some 18 months ago; there was no automated system available to us at the time. So we had to create multiple workflow rules within Autotask to achieve what we were trying to accomplish. However, we recently discovered that Recursyv had an automated integration tool to support the full integration we required. Although we are in the early stages of deployment, the indications for the integration are promising. Both Peter and Dan are super guys, both to work with and from a support perspective. Review collected by and hosted on G2.com.

Still in the early stages of deployment - so nothing to date. Review collected by and hosted on G2.com.

We use the Recursyv Platform to integrate Autotask with Dynamics 365 for multiple entities, ensuring data is correct in both these essential systems. Recursyv have been easy to engage with, and have excellent technical knowledge of integrations, especially within Service Desk and CRM environments. Having a dedicated Technical point of contact is also a huge benefit – I would highly recommend Review collected by and hosted on G2.com.

Recurring cost because it is a subscription-based SaaS Review collected by and hosted on G2.com.

Recursyv is highly responsive. Communication is never an issue. Everyone at Recursyv is also very personable and kind. Review collected by and hosted on G2.com.

While I think an onboarding fee or project launch fee is reasonable due to the necessary labor in setup and testing, I wish the monthly subscription was a bit lower. Right now, it's not the type of monthly subscription service I will easily forget about and will be something I will continually want to justify or optimize. Review collected by and hosted on G2.com.