Recruit CRM & ATS Reviews & Product Details

What I like best about Recruit CRM & ATS is the ability to track and manage everything in one place. I especially like the Kanban view because it gives you a really clear visual picture of where every candidate is in the process. It almost feels like having a live whiteboard in front of you, which makes it much easier to stay organized and quickly identify where things need attention.

I also really value the LinkedIn integrations, as they make sourcing and adding candidates into the system much more seamless. The AI search functionality is another standout feature for me. It makes it easier to find relevant candidates within the database and get more value from the information you already have, rather than constantly starting a search from scratch.

Overall, I think the combination of strong candidate tracking, visual pipeline management, LinkedIn integration, and AI-powered search makes Recruit CRM a very practical and intuitive system for recruiters. Review collected by and hosted on G2.com.

What I dislike most about Recruit CRM & ATS is that some features feel more complicated than they need to be. The workflows, in particular, can be quite difficult to set up and I think there is a real opportunity to simplify them and make automation more intuitive for the average user.

I’ve also experienced some inconsistencies with the SourceWhale integration. There have been instances where candidates are in my SourceWhale campaign but haven’t synced across to Recruit CRM, so the two systems don’t always feel as seamlessly connected as I would expect.

There are also a few smaller UI/UX frustrations. For example, when assigning a candidate, you can’t simply click on the candidate’s name and instead have to click in a very specific area next to it. These are relatively small things individually, but they add unnecessary friction to everyday tasks.

Overall, I think most of my frustrations are things that could be fairly easily improved through simpler workflows, stronger integrations, and small UI/UX refinements. Review collected by and hosted on G2.com.

I can manage both candidate and client information effectively and efficiently. On top of that, I’m able to use the AI tools on the platform and source candidates without leaving Recruit CRM. It also supports text messaging and calls, along with recruiter notes, which helps me keep everything in one place. Overall, it offers strong features for both recruitment and account management. Review collected by and hosted on G2.com.

Mostly the interface. I don’t like how confusing it looks. If your design team could tweak the pages a bit to make them more user-friendly, I’d really love using Recruit CRM. Even after a year of using it, I still get confused about where to find certain features or pages. Review collected by and hosted on G2.com.

I really like Recruit CRM & ATS for managing my database of accountants and financial professionals, keeping everything handy in one place. Our team uses email sequencing and appreciates the advanced search feature because it allows us to filter our large database of candidates based on specific requirements. The radius search tool is particularly handy, helping us find people in close proximity to the job location. I also like that most things in the app are preset, and if there are any custom fields needed, they help you create those. It's not difficult to use, and overall, I really like the app. I've even recommended it to my colleagues, who are all now using the app. Review collected by and hosted on G2.com.

Licenses are a bit on the costlier end. So I would say they need to come with a lesser priced model. Maybe if the platform could be slightly faster. Review collected by and hosted on G2.com.

What I like most about Recruit CRM & ATS is its search capability. I spent a lot of time looking at competitive products to make sure I had the best search capability and the most comprehensive parsing, and all the research I did led me to Recruit CRM. It does most of what I required, whereas many of the other systems do not. It handles Boolean, but also has an AI assist, and I didn't have these things in my other system. It's an all-in-one system that incorporates all the latest capabilities that my thirty year old system does not. The parsing captures a lot of things my previous system would not, including ZIP code, title, and corporations that it worked for, and it would automatically load those corporations. The setup was not that difficult once I got the hang of it. It did take some time to learn the different ways in which Recruit CRM implemented their fields, but once I got the hang of that and learned more about customization, with their assistance I was able to convert over. It's a very good system. Review collected by and hosted on G2.com.

{"I would say the implementation of AI is not perfect.","I have the advantage of using large language models outside of Recruit CRM & ATS and incorporating them into the search bar to get full AI capability when creating a Boolean string.","It did take some time to learn the different ways in which Recruit CRM & ATS implemented their fields.","I'm still testing the system now to see if it has converted completely.","I use it with JuiceBox even though they currently are not integrated.","I only say eight because it's very difficult for me to ever recommend a nine and impossible for me to recommend a 10 since nothing's perfect."} Review collected by and hosted on G2.com.

What I like most is their customer service. I give them a 10 out of 10 on it. Once a month I set up a call with maybe 10 questions or so and send it to my account manager ahead of time. She always comes very well prepared and ready to answer all those questions, and if there isn't a solution, she almost always elevates it to their technical team to see if it's something they can do or maybe even add it to the program. The platform as a whole works extremely well. It's very intuitive and easy to learn. For the recruiting industry it's excellent and has everything you really generally would need. The customizability is pretty nice. As far as CRMs and ATSs go, they're top notch and have everything you'd ever need, and they're very affordable. It's a platform built for recruiters, whereas Salesforce is extremely customizable but extremely difficult to get exactly how you want it, and it costs more. The initial setup was very easy. Everything works well for me, and all the small things I've needed help with, they've had a solution on a training call or it's something they're working on. Review collected by and hosted on G2.com.

{"Everything works well for me.","Not at this time. All the small and small things, that I've needed help with, they've had a solution for it on a training call, or it may be something that they're working on."} Review collected by and hosted on G2.com.

I really appreciate the email sequencing feature in Recruit CRM & ATS. It's been a major part of my workflow because I can create a sequence and have multiple emails added to it so I don't have to constantly follow up with my candidates and clients. The system automatically sends out emails, which is a big help. Additionally, the invoicing tool is another feature that stands out for me. It's super handy because it allows me to create and send invoices with just one button click, saving me so much time compared to when I was using Xero. It customizes the invoice based on our standard template, which makes our work much faster and easier. Review collected by and hosted on G2.com.

One of the features that could be improved is the data enrichment tool. It's not as powerful because I have the data enrichment subscription, which is an add-on product of their platform. It does not give very accurate phone numbers and does not provide phone numbers for all the profiles. But still, it is basic and gets the work done. Review collected by and hosted on G2.com.

Having used Recruit CRM for over four years, what stands out most is the combination of functionality, ease of use, and customer support.

The platform provides everything we need to manage our recruitment process efficiently, from candidate management and CRM functionality through to workflow automation, reporting, and communication tools. It is intuitive, continually evolving, and has helped us streamline many of our recruitment and business development activities.

What truly differentiates Recruit CRM, however, is the people behind the platform. The support team is responsive, knowledgeable, and genuinely invested in helping their customers succeed. More recently, during a particularly challenging period for our business, Sanjib went above and beyond to understand our situation and work with us to find a solution that allowed us to retain our data and relationship with Recruit CRM. That level of empathy, flexibility, and customer care is rare and speaks volumes about the company’s values.

Recruit CRM has been a trusted partner to our business for many years, and I would highly recommend the platform to any recruitment business looking for a robust ATS/CRM backed by exceptional customer service. Review collected by and hosted on G2.com.

There is very little to dislike about the platform overall. Like any system that offers a broad range of functionality, there can occasionally be features or updates that take a little time to learn or fully optimise within your existing processes. However, the Recruit CRM team is continually investing in improvements and is highly receptive to customer feedback.

If I had to identify one area, it would be that some of the more advanced functionality and customisation options could benefit from additional user guidance or best-practice examples to help users maximise the platform's full potential. That said, the support team is always available to assist, making any learning curve relatively short.

Overall, the benefits of the platform far outweigh any minor challenges, and Recruit CRM has remained an important part of our business operations for over four years. Review collected by and hosted on G2.com.

Excellent features and a clear, well-organized layout that provides a good overall overview. Review collected by and hosted on G2.com.

An expandable overview that displays all fields—like the start date, end date, and similar details—would be ideal, rather than having to open and select each field from individual drop-down menus. Review collected by and hosted on G2.com.

Disha has been incredible. She’s a dream to work with when it comes to asking questions and getting clear information and knowledge from her. Review collected by and hosted on G2.com.

So much customization, takes a while to get setup Review collected by and hosted on G2.com.

What I like most about Recruit CRM & ATS is how intuitive and complete the platform is. It combines applicant tracking (ATS) and client relationship management (CRM) very effectively, which makes it easy to manage the entire recruiting process in one place.

The interface is clean and user-friendly, allowing teams to adopt the tool quickly and work more efficiently. The automation features, visual candidate pipelines, and integrations with email and LinkedIn help save a lot of time on administrative tasks and allow recruiters to focus more on the strategic side of recruiting.

I also really appreciate the reporting capabilities and the visibility it provides into each stage of the hiring process, making it easier to make faster, data-driven decisions. Overall, it’s a very powerful tool that significantly improves recruiting workflow and team productivity. Review collected by and hosted on G2.com.

while the platform is generally very intuitive, some advanced features take time to fully discover or configure, and the learning curve can be slightly steeper for new users who want to take advantage of all the available functionality.

That said, these are relatively minor issues compared to the overall value the platform provides, and the continuous updates and support help address many of these points over time. Review collected by and hosted on G2.com.