--- title: Rafiki AI Reviews meta\_title: 'Rafiki AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Rafiki AI works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 23 scale: '5' date\_modified: '2026-08-17' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Rafiki AI Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rafiki AI but has limited features. Are you part of the Rafiki AI team? [Upgrade your plan](https://my.g2.com/rafiki-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Rafiki AI is a Generative AI–powered conversation and revenue intelligence platform that helps revenue teams capture every customer interaction, coach reps with real evidence, automate the busywork after every call, and close more deals faster. Rafiki AI helps you spot deal risks, surface upside opportunities, and improve every sales conversation. Its state-of-the-art AI engine records, transcribes, and analyzes all your sales calls across web conferencing tools (Zoom, Google Meet, Microsoft Teams), dialers, and email — turning conversations into pipeline insights you can act on. With AI Role Play, reps can practice high-stakes calls against realistic AI buyer personas and get instant coaching across discovery, objection handling, value framing, closing, and active listening — so they walk into real deals prepared and confident. Rafiki AI's follow-up suite accelerates demo-to-close motion by automatically generating personalized follow-up emails, sharing meeting video snippets with stakeholders, and tracking opens so you can re-engage at exactly the right moment. Smart CRM Sync auto-captures call data, action items, and next steps to Salesforce, HubSpot, Pipedrive, Zoho, Monday.com, and Attio — eliminating manual logging and keeping your CRM clean. Ask Rafiki, the platform's ChatGPT-style assistant, lets anyone on the team query their entire conversation library in plain English: "What did Acme say about pricing last quarter?" or "Show me every call where Gong came up." Sales leaders use Rafiki AI to understand the ground reality of their pipeline with metrics like deal risks, late-stage triggers, competitor mentions, and buying-stage progression — and to take action where it matters. Frontline managers identify their most successful conversationalists and decode the patterns behind top performance with conversation metrics like talk-listen ratio, question rate, interactivity, longest monologue, and topic duration across deal stages. Gen AI Reports turns weeks of manual win/loss and performance analysis into one-click answers, so coaching, forecasting, and strategy decisions are grounded in evidence — not guesswork. Rafiki AI brings enterprise-grade conversation intelligence and AI agents — typically reserved for high-end platforms — within reach of teams of every size. High-end features don't have to be high-priced. For more information, visit www.getrafiki.ai * * * Seller [GetRafiki](https://www.g2.com/sellers/getrafiki) Discussions [Rafiki AI Community](https://www.g2.com/products/rafiki-ai/discuss) Languages Supported Danish, German, English, French, Hindi, Japanese, Korean, Spanish, Chinese (Simplified), Chinese (Traditional) Overview by Aruna Neervannan Show More ## Pricing Pricing provided by Rafiki AI. ### Starter Starting at $19.00 1 User Per Month ### Premium Starting at $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/rafiki-ai/pricing) ## Top-Rated Alternatives [ ![Gong](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gong") Gong 4.7/5(6,679) ](https://www.g2.com/products/gong/reviews) [ ![Outreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,946) ](https://www.g2.com/products/zoho-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/rafiki-ai/competitors/alternatives) ## User Insights Average based on 23 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Rafiki AI Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. ![Roysten D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roysten D.") RD Roysten D. Account Executive Mid-Market (51-1000 emp.) 4/24/2026 "Driving smarter sales conversations with actionable AI insights" 4.5/5 What do you like best about Rafiki AI? The best thing about Rafiki AI is that it turns sales conversations into clear, actionable insights rather than just recordings or data. It helps teams understand what works, improve performance quickly, and close more deals with AI-driven coaching. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? The least helpful aspect of Rafiki AI is that it can sometimes miss context or nuance in conversations, leading to insights that feel generic without human judgment. It also depends heavily on consistent usage and clean data, without that, the value of its insights drops significantly. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Rafiki AI solves the problem of fragmented and unstructured sales conversations by automatically recording, transcribing, and analyzing every customer interaction to generate actionable insights. It eliminates manual note-taking, reduces missed deal signals, and provides real-time coaching to improve sales performance and win rates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brayden C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brayden C.") BC Brayden C. Sales Account Executive Small-Business (50 or fewer emp.) 4/21/2026 "Decent AI Meeting Summaries, but Login Bugs and Slow Performance Hold It Back" 1.5/5 What do you like best about Rafiki AI? The AI-generated meeting summaries are fairly decent overall. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? It’s incredibly slow and buggy. About 99% of the time, I can’t log in on the first try, and I almost always have to clear my cookies and website data. Otherwise, when I click "Log in with Google," the page just refreshes and doesn’t populate my information. My entire team has this same issue. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? It does its job at a basic level—recording meetings and providing summaries. But getting into the dashboard to actually watch those meetings is a whole other story. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Cory C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cory C.") CC Cory C. Owner Small-Business (50 or fewer emp.) 5/15/2025 "Review for Rafiki AI" 5/5 What do you like best about Rafiki AI? Rafiki AI has been a huge time-saver for our agency. The AI call summaries and coaching insights are spot-on, and the integration with our VOIP system worked flawlessly. The owner has been wonderful to work with — responsive, helpful, and truly invested in our success. Highly recommend Rafiki to any team looking to level up their call reviews and coaching! Accurate AI summaries Seamless VOIP integration Outstanding support from the owner Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? I cant wait to see how Rafiki continues to expand Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Conversation intelligence Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Barbara J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barbara J.") BJ Barbara J. Project specialist Small-Business (50 or fewer emp.) 5/7/2025 "Out-performs all its competitors, for a much better price with unmatched support" 5/5 What do you like best about Rafiki AI? - Simplicity, range of features, support Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? sometimes (rarely) I need to clear my cache before logging in (Login Loop) Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Call feedback, coaching, training, tracking, analytics Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kristina W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristina W.") KW Kristina W. VP Sales North America Mid-Market (51-1000 emp.) 9/11/2024 "Fantastic tool for aligning Revenue and GTM teams" 5/5 What do you like best about Rafiki AI? Super simple to set up, has all the features that a product like Gong offers but is 1/3 the price. My reps love the transcription and the AI summary of their calls. It's great for call coaching and for seeing talk times of each meeting participant. The transcription also makes it really easy to share verbatim Customer feedback with our Product teams and Marketing teams. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? so far no downsides have surfaced and we have been using Rafiki for 4 months. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Instead of relying on assuptions and subjective/ gut feelings -- Rafiki provides objective data on what's landing well with prospects and clients and what is not working. The ability to have the recording of the conversation, the screen share and the reactions of each participant is so helpful for sales coaching and also for the reps to self coach. If deals get stuck (as they often do) we are able to go back to the recordings to uncover where we may have gone off track or identify who we need to reach out to at the buyer to keep the momentum going. We use Rafiki to craft very powerful follow up emails to prospects and to create clear actions steps for the seller and they prospects -- being able to quote the prospects and leverage their own words is incredibly powerful in driving urgency and helping the prospect to recognize that they have a big need. Rafiki also helps us to identify what top-performing reps do differently, This helps teams scale those best practices across the organization. New hires can learn from these insights and ramp up faster. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Garrett J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garrett J.") GJ Garrett J. Account Manager Small-Business (50 or fewer emp.) 7/9/2024 "A fantastic bit of software with a very responsive CEO." 5/5 What do you like best about Rafiki AI? We utilize Rafiki to capture orders and for quality assurance for our 50 salespersons. It allows new representatives an opportunity to learn from their calls while veteran staff are able to assist more clients, more accurately. From a management perspective, I could not assist/teach the number of salespersons adequately without Rafiki capturing those business opportunities and buying signals. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? Not a dislike, many of the features are always improving and adaptable to my needs. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Sales verifications, order follow through and follow up, customer complaints, historical record of client comunications, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Prateek P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prateek P.") PP Prateek P. Manager Sales Ops Information Technology and Services Mid-Market (51-1000 emp.) 9/19/2024 "Best Value for Revenue Intelligence" 4/5 What do you like best about Rafiki AI? Smooth audio-video recording and transcript, all calls in one place, easy to use, Easy integration,good support. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? Nothing such everything is working fine for us. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? All calls in one place to review,sales coaching,helpful for sales engineer to monitor discovery call. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 2/3/2025 "So Far, So Good" 4/5 What do you like best about Rafiki AI? We've been using Rafiki for about a month. It's easy to use and it's ability to grade calls is impressive! Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? It gives email notifications for each call recorded. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Easily records conversations and allows users to share recordings and view them to quickly improve our performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kirill C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirill C.") KC Kirill C. Chief Operating officer Small-Business (50 or fewer emp.) 1/22/2024 "Great tool, great ui, but the support is even better than great" 4.5/5 What do you like best about Rafiki AI? We were doing a research on tools for recording our calls and Rafiki, though it ended up on our shortlist quite ocasionaly, quickly became a leader. It has everything you need. It may not look as fancy or be as 'hyped' as others, but that's not why I'm here. The interface is clear, and it has a bunch of nice features like built-in translation or the ability to create short video snippets, integration with our CRM. The price is reasonable, one of the best on the market. But what really makes them stand out is their support. I always look for ways to improve processes and make the perfect, so I was very pleasantly surprised that for any question or idea - I could get a detailed and comprehensive response in just a few hours. The guys at Rafiki are trully open to answer any question and discuss any idea. That's exactly how I expect 'service' to be nowadays. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? So far, there's nothing that would really bother me. Maybe the user management could be improved a bit, but that's a 'one-time' process to do and to get used to. All is ok Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Making my sales meetings traceble and transparent and opening the insights from our customers to the involved team from the first hands Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sean B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean B.") SB Sean B. Mid-Market (51-1000 emp.) 12/11/2023 "A Fantatstic Tool, with first class support" 5/5 What do you like best about Rafiki AI? Rafiki was a refreshing alternative to more expensive options. Offering features comparable to Gong. We have been using it for over 10 months and it has grown with our needs and completely revamped our QA process. We were able to process 200 plus Sales , Support, and Success reps and monitor our performance. The AI and transcription is a game changer and has helped our managers focus on coaching and feedback. Review collected by and hosted on G2.com. What do you dislike about Rafiki AI? There is nothing I do not like, the feature set is growing and gives us complete coverage at a reasonable per-license price. Review collected by and hosted on G2.com. What problems is Rafiki AI solving and how is that benefiting you? Rafiki has given us visibility to all our customer/prospect interactions. This has helped us monitor and improve performance efficiently and means all our meetings/ conversations are accessible to relevant parties. It has been invaluable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Rafiki AI? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rafiki AI ](https://www.g2.com/products/rafiki-ai/discussions/new) GU Guest User • Last activity almost 3 years ago What is Rafiki used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-rafiki-used-for) [ View all Discussions ](https://www.g2.com/products/rafiki-ai/discuss) ## Pricing Options Pricing provided by Rafiki AI. ### Starter Starting at $19.00 1 User Per Month ### Premium Starting at $49.00 1 User Per Month ### Enterprise Starting at $99.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/rafiki-ai/pricing) ##### ##### Rafiki AI Features Call Analytics Call Recording Machine Learning Call Analysis Artificial Intelligence - Conversation Intelligence Customer Scoring Speech-to-Text [ View More Features ](https://www.g2.com/products/rafiki-ai/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Sales Coaching](https://www.g2.com/categories/sales-coaching) ##### Explore More [Which file reader solutions have the easiest setup for non-technical users rated highly by practitioners?](https://www.g2.com/discussions/which-file-reader-solutions-have-the-easiest-setup-for-non-technical-users-rated-highly-by-practitioners)[Top-rated CI platforms for enterprise development teams](https://www.g2.com/discussions/top-rated-ci-platforms-for-enterprise-development-teams)[Is X1 Search worth it as a desktop search tool for a professional services team that needs enterprise-grade file and email retrieval, or does Alfred cover enough for a technical team's day-to-day needs?](https://www.g2.com/discussions/is-x1-search-worth-it-as-a-desktop-search-tool-for-a-professional-services-team-that-needs-enterprise-grade-file-and-email-retrieval-or-does-alfred-cover-enough-for-a-technical-team-s-day-to-day-needs) [What are the highest rated public records management platforms for agencies processing over 1,000 FOIA requests monthly?](https://www.g2.com/discussions/what-are-the-highest-rated-public-records-management-platforms-for-agencies-processing-over-1-000-foia-requests-monthly)[How does JumpCloud support SaaS security and user access control?](https://www.g2.com/discussions/how-does-jumpcloud-support-saas-security-and-user-access-control)[Pros and Cons Details](https://www.g2.com/products/rafiki-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)