--- title: Quid Reviews meta\_title: 'Quid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how Quid works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 305 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,870) ](https://www.g2.com/products/sprout-social/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ View All Alternatives ](https://www.g2.com/products/quid-2023-10-05/competitors/alternatives) # Quid Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Quid but has limited features. Are you part of the Quid team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves. * * * Seller [Quid](https://www.g2.com/sellers/quid-9c099a09-0d38-4b46-9998-9af905581008) Discussions [Quid Community](https://www.g2.com/products/quid-2023-10-05/discuss) Languages Supported Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by laurie pace Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fquid-2023-10-05%2Freviews%3Fpage%3D10) ## User Insights Average based on 305 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") IA Verified User in Accounting Enterprise (\> 1000 emp.) 4/22/2022 "I thought netbase was great but did not work well for our purposes gathering intel" 2/5 What do you like best about Quid? I like the integrations with the platforms Review collected by and hosted on G2.com. What do you dislike about Quid? It was marketing focused and that didnt work Review collected by and hosted on G2.com. Recommendations to others considering Quid: none Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Intelligence questions and it was very hard to use for this purpose Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ML Marc L. Strategic Planner Mid-Market (51-1000 emp.) 3/18/2021 "NetBase Quid is a true enabler of customer centricity" 5/5 What do you like best about Quid? Easy, super intuitive tool. Can be used for a wide variety of highly relevant and business critical use cases ranging from campaign/brand health monitoring, reputation management/crisis communication (messaging strategy), identification of brand ambassadors, etc. To me, NetBase Quid has been an eye-opener that I use on a regular basis in my role as strategic planner and it should be an ear-opener for all major companies that take customer centricity seriously - and actually want to listen to their customers and other stakeholders. Review collected by and hosted on G2.com. What do you dislike about Quid? The tool works best on English speaking markets. It is a bit more difficult and time-consuming to finetune the tool for foreign languages. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Most of our clients have a very strong Business Intelligence setup, but lack a deeper understanding of how their customers perceive them and their products - and crucially how the customers talk about them online (both the good and the bad conversations). I see NetBase Quid as a strong supplement to the more hard data in terms of i.e. interesting and insightful soundbites and word clouds - but at the same time the tool also works well in quantitative measures like market sentiment and share of voice in the market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MC Michael C. Social Media Manager Mid-Market (51-1000 emp.) 3/3/2021 "Gaia's Use of Netbase for Social Listening" 5/5 What do you like best about Quid? Netbase provides us with invaluable insight into how people are talking about and perceive our brand and our content. We're able to gauge sentiment on new series, show hosts and guests, and marketing campaigns. Review collected by and hosted on G2.com. What do you dislike about Quid? Netbase is a complex tool with a lot of data to sift through, so narrowing search results can take time, but it is nice to know that the tool is able to pull in so much data. Review collected by and hosted on G2.com. Recommendations to others considering Quid: I would recommend spending a good amount of time familiarizing yourself with the tool and using it regularly in order to use it efficiently. Having a Netbase representative help build out your topics and walk you through how they use the tool also helps. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? We are currently solving problems such as how our series and marketing efforts are being received by our demographic, how prospects compare us to our competitors, and how people are talking about the subject matter discussed in our shows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") CM Verified User in Management Consulting Small-Business (50 or fewer emp.) 4/18/2022 "Amazing Social Listening Tool" 4.5/5 What do you like best about Quid? Database Coverage, Analytics, Sentiments Review collected by and hosted on G2.com. What do you dislike about Quid? Data curation is required before analysis Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Social Listening; Innovation Scouting; M&A Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 2/1/2022 "Great Product" 4/5 What do you like best about Quid? A great social listening tool that helps connect topics and find the best audience targets and social conversations. Review collected by and hosted on G2.com. What do you dislike about Quid? There is nothing I dislike so far, but this system is relatively new for us. Review collected by and hosted on G2.com. Recommendations to others considering Quid: n/a Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? As a consumer packaged good company, we can see overlap for product innovation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Dieu Ly T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dieu Ly T.") DT Dieu Ly T. Research & Market Intelligence Analyst Small-Business (50 or fewer emp.) 2/4/2021 "A very powerful NLP and text mining tool" 4.5/5 What do you like best about Quid? The main benefit of Quid and why we chose it above other providers was because its NLP algorithm truly goes after content and not just keywords so even if you upload long texts and reviews, it can quite precisely summarize the main message. Other points are: - visualization networks are easy to understand, well structured, and visually pleasing - filtering based on a variety of metrics, including mentions, company name, location, date, etc. - many automated processes to make your analysis quick - offers a bright variety of sources that are unique Review collected by and hosted on G2.com. What do you dislike about Quid? - export function could be more versatile - for very long and complex text, the algorithm struggles a bit to assign the true content but they are consistently improving their algorithm Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? We use Quid for social media screening (Twitter, TripAdvisor reviews, etc) to measure customer satisfaction. Besides, we also use the tool to evaluate customer sentiment and use this as input to forecast demand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BH Ben H. Chief Investment Officer Small-Business (50 or fewer emp.) 3/18/2021 "Long-term Quid user" 5/5 What do you like best about Quid? Flexibility for deep dives AND quick looks. The visualization modules that Quid provides are second to none in both breadth and depth, with extremely fast clustering/rendering times. I've found the Quid account reps to be extremely responsive to our suggestions for product enhancements, and they've put us in touch directly with the tech team many (!) times to walk through our questions in great detail. Review collected by and hosted on G2.com. What do you dislike about Quid? Slow product upgrade cycle, at least within the core NLP engine, and a limited API. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? We use Quid as both an "early warning network" for emerging or idiosyncratic market narratives, as well as our core engine for monthly deep dives into the narrative dynamics that are always impactful to markets (inflation, central banks, etc.). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MM Megan M. Senior Associate Mid-Market (51-1000 emp.) 3/11/2021 "Excellent Tool for Earned Media Analysis" 5/5 What do you like best about Quid? The visualizations and customization capabilities are very powerful. Quid allows users to quickly map and explore earned media conversations in ways far beyond other tools in the market. Quid offers users a lot of flexibility in how they visualize the data making it easy to drive to important insights. We particularly like the tagging function which allows us to search for certain subtopics within the larger conversation and then build visualizations around those specific areas as well. We find the export to powerpoint capabilities very helpful as well because they allow us to quickly and easily pull visualizations for external presentations. Review collected by and hosted on G2.com. What do you dislike about Quid? Quid has some limitations in terms of Boolean Operators and search filtering that can make it challenging to develop really robust queries. Unlike typical earned media monitoring tools, you can't set clearly defined parameters like requiring a keyword to appear a certain amount of times or within a set number of words from the start of the article. Quid can also pull in a lot of noise like financial reports and press releases that are not usually relevant to our analyses, but we can typically clean up the data very easily during the analysis portion. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Earned media analyses typically take a tremendous amount of time and manual effort. Quid allows us to quickly and accurately understand the earned media landscape around a particular topic or brand of interest. It also allows us to unlock insights we typically wouldn't have easy access to by visualizing the data in new and interesting ways. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jaryd W. Manager of Social Content Mid-Market (51-1000 emp.) 4/1/2021 "NetBase is great at providing both a high-level & detailed view of the conversation about a topic." 4.5/5 What do you like best about Quid? I like how quickly I can pull an ad-hoc report in NetBase about a given theme related to a brand topic. The ways to slice the data are endless. Review collected by and hosted on G2.com. What do you dislike about Quid? I'd love for NetBase to be able to provide some analytics around owned channel performance. Right now we get that from the native social platforms. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Our leadership team is asking for both recurring and one-off reports on social conversation around a variety of topics related to the brand. NetBase allows us to quickly pull mentions, impressions, popular posts and sentiment around any theme we want to analyze. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") CP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 3/5/2021 "Its a very powerful tool" 5/5 What do you like best about Quid? It summarises thousands of pieces of data within minutes. It allows us to find insights that resonate with our clients. It is a very effective way of scrutinisng data i.e. pivoting, filtering etc. Review collected by and hosted on G2.com. What do you dislike about Quid? No undo feature. It can still be quite inaccurate or random. You have to do a lot of jimmying of results to get it say what you think it should be saying. Review collected by and hosted on G2.com. Recommendations to others considering Quid: It is a very powerful tool for PR consultants to get the insights their clients are looking for. But you need to invest the time in developing your Quid skills. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? It helps us to answer these questions: How is the media speaking about an issue? Which themes are people engaging with most? Where is the white space opportunity for our clients? How has an issue impacted perceptions of a business/client. What reputational risks and opportunities are out there? Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Quid? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Quid ](https://www.g2.com/products/quid-2023-10-05/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How long does it take to get trained on NetBase? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/on-boarding-0afa5eec-c319-46fe-92f5-580ce1faba34) GU Guest User What is NetBase Quid used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-netbase-quid-used-for) [ View all Discussions ](https://www.g2.com/products/quid-2023-10-05/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months ### Average Discount 7% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/quid-2023-10-05/pricing) ## How much does Quid cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 6 purchases. 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