Quid Reviews & Product Details

I like the integrations with the platforms Review collected by and hosted on G2.com.

It was marketing focused and that didnt work Review collected by and hosted on G2.com.

Easy, super intuitive tool. Can be used for a wide variety of highly relevant and business critical use cases ranging from campaign/brand health monitoring, reputation management/crisis communication (messaging strategy), identification of brand ambassadors, etc. To me, NetBase Quid has been an eye-opener that I use on a regular basis in my role as strategic planner and it should be an ear-opener for all major companies that take customer centricity seriously - and actually want to listen to their customers and other stakeholders. Review collected by and hosted on G2.com.

The tool works best on English speaking markets. It is a bit more difficult and time-consuming to finetune the tool for foreign languages. Review collected by and hosted on G2.com.

Netbase provides us with invaluable insight into how people are talking about and perceive our brand and our content. We're able to gauge sentiment on new series, show hosts and guests, and marketing campaigns. Review collected by and hosted on G2.com.

Netbase is a complex tool with a lot of data to sift through, so narrowing search results can take time, but it is nice to know that the tool is able to pull in so much data. Review collected by and hosted on G2.com.

Database Coverage, Analytics, Sentiments Review collected by and hosted on G2.com.

Data curation is required before analysis Review collected by and hosted on G2.com.

A great social listening tool that helps connect topics and find the best audience targets and social conversations. Review collected by and hosted on G2.com.

There is nothing I dislike so far, but this system is relatively new for us. Review collected by and hosted on G2.com.

The main benefit of Quid and why we chose it above other providers was because its NLP algorithm truly goes after content and not just keywords so even if you upload long texts and reviews, it can quite precisely summarize the main message. Other points are:

- visualization networks are easy to understand, well structured, and visually pleasing

- filtering based on a variety of metrics, including mentions, company name, location, date, etc.

- many automated processes to make your analysis quick

- offers a bright variety of sources that are unique Review collected by and hosted on G2.com.

- export function could be more versatile

- for very long and complex text, the algorithm struggles a bit to assign the true content but they are consistently improving their algorithm Review collected by and hosted on G2.com.

Flexibility for deep dives AND quick looks. The visualization modules that Quid provides are second to none in both breadth and depth, with extremely fast clustering/rendering times. I've found the Quid account reps to be extremely responsive to our suggestions for product enhancements, and they've put us in touch directly with the tech team many (!) times to walk through our questions in great detail. Review collected by and hosted on G2.com.

Slow product upgrade cycle, at least within the core NLP engine, and a limited API. Review collected by and hosted on G2.com.

The visualizations and customization capabilities are very powerful. Quid allows users to quickly map and explore earned media conversations in ways far beyond other tools in the market. Quid offers users a lot of flexibility in how they visualize the data making it easy to drive to important insights.

We particularly like the tagging function which allows us to search for certain subtopics within the larger conversation and then build visualizations around those specific areas as well.

We find the export to powerpoint capabilities very helpful as well because they allow us to quickly and easily pull visualizations for external presentations. Review collected by and hosted on G2.com.

Quid has some limitations in terms of Boolean Operators and search filtering that can make it challenging to develop really robust queries. Unlike typical earned media monitoring tools, you can't set clearly defined parameters like requiring a keyword to appear a certain amount of times or within a set number of words from the start of the article. Quid can also pull in a lot of noise like financial reports and press releases that are not usually relevant to our analyses, but we can typically clean up the data very easily during the analysis portion. Review collected by and hosted on G2.com.

I like how quickly I can pull an ad-hoc report in NetBase about a given theme related to a brand topic. The ways to slice the data are endless. Review collected by and hosted on G2.com.

I'd love for NetBase to be able to provide some analytics around owned channel performance. Right now we get that from the native social platforms. Review collected by and hosted on G2.com.

It summarises thousands of pieces of data within minutes. It allows us to find insights that resonate with our clients. It is a very effective way of scrutinising data i.e. pivoting, filtering etc. Review collected by and hosted on G2.com.

No undo feature. It can still be quite inaccurate or random. You have to do a lot of jimmying of results to get it say what you think it should be saying. Review collected by and hosted on G2.com.