--- title: QuickBooks Workforce Reviews meta_title: 'QuickBooks Workforce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 511 reviews by the users' company size, role or industry to find out how QuickBooks Workforce works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 511 scale: '5' date_modified: '2026-09-23' parent_category: name: HR url: https://www.g2.com/categories/hr ---

QuickBooks Workforce Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of QuickBooks Workforce beneficial for managing PTO, payroll, and employee details. (39 mentions)
Users find GoCo to be extremely helpful, appreciating its ease of use and reliable customer support. (23 mentions)
Users praise the excellent customer support of QuickBooks Workforce, noting the helpfulness and timely responses provided. (19 mentions)
Users appreciate the simplicity of QuickBooks Payroll, making tasks like setup and financial record consolidation effortless. (18 mentions)
Users appreciate the efficiency of QuickBooks Workforce, finding it simplifies payroll tasks and consolidates records seamlessly. (15 mentions)
Users report poor customer support from QuickBooks Workforce, leading to unresolved issues and significant time loss. (16 mentions)
Users note that missing features like shift management and customizable pay periods limit QuickBooks Workforce's effectiveness. (14 mentions)
Users express a lack of features in QuickBooks Workforce, particularly in time management and customization options. (9 mentions)
Users express frustration with inadequate reporting options, finding them basic, messy, and lacking sufficient filters. (8 mentions)
Users express concerns about payroll issues with QuickBooks Workforce, citing lack of customization and slow direct deposit. (8 mentions)

5 Pros or Advantages of QuickBooks Workforce

5 Cons or Disadvantages of QuickBooks Workforce

Edith R.
ER
Edith R.
Director
Small-Business (50 or fewer emp.)
"Timely Notifications, Flexible Pay Adjustments, and Helpful Support"
5/5
What do you like best about QuickBooks Workforce?

I like that I get notification is I am pending something. I can adjust their pay at any time and it give me the numbers for the upcoming pay period. I like that I can sent the employee their own request to onboard and access their time as well. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I have not seen one. If ever I have any question or am confused, I can reach out to support and get the help I need at that moment. Review collected by and hosted on G2.com.

BM
Brian M.
Office Manager / Administrator
Small-Business (50 or fewer emp.)
"One-Click Payroll That Handles Direct Deposits and Tax Filings"
5/5
What do you like best about QuickBooks Workforce?

I like that I only have to enter time, OT, and bonuses, then click “Submit Payroll,” and everything is handled for me. That includes direct deposits, 941s (deposits and quarterly filings) and 940s, plus state withholdings and local withholding filings. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I don’t like that the filing forms mentioned in the prior answer aren’t automatically emailed to me. Instead, I have to remember to log in and retrieve them for our printed files, and then save or scan them for our electronic records in case QuickBooks is no longer our payroll program. Review collected by and hosted on G2.com.

Denyse C.
DC
Denyse C.
Ticket Sales Staff
Small-Business (50 or fewer emp.)
"Easy Setup, Strong Privacy, and Time-Saving Payroll at a Great Price"
5/5
What do you like best about QuickBooks Workforce?

It was easy to set up and it is easy to use. I like the process of direct tax transfer as well. I like the privacy protections of having staff enter their own personal information. The generation of W-2s and payroll vouchers is simple and saves time. We have been working on integrating our donation system to QBO. The availability of FAQs and live support is also a good feature. We are able to work in a collaborative environment to manage our finances and maintaining our security protocols. For the price it is a great bargain. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

Our only concern has been the inability to set an alternative payday while using the twice a month pay schedule. We experienced a reverting to the default days when the software is updated. To avoid that we set up every other week pay schedule which now uses the default set up. Review collected by and hosted on G2.com.

Eddie C.
EC
Eddie C.
Owner/ Operator
Construction
Small-Business (50 or fewer emp.)
"Convenient Scheduling App That Makes Time Tracking and Payroll a Breeze"
5/5
What do you like best about QuickBooks Workforce?

We can schedule our techs and make changes through the app. Its very convenient and easy to use. We are able to track time and payroll is a breeze! Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I am satisfied. Not really disappointed in any of the workflow. Review collected by and hosted on G2.com.

Lou Ann H.
LH
Lou Ann H.
"Effortless Payroll Management with QuickBooks Workforce"
5/5
What do you like best about QuickBooks Workforce?

I love how QuickBooks Workforce streamlines my work as a bookkeeper for a summer camp. With approximately 40 employees each summer, I appreciate how easy it is to enter the employees' hours, submit the payroll, and be done. The direct deposit feature saves a considerable amount of time, and I can rely on the program's accuracy. Preparing W2 forms and filing them with the W3 form is perfect, saving me both time and money. The paperwork it saves me from doing is considerable, making payroll processing much smoother. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

My corporation is non-profit. We are not required to withhold or pay out-of-state payroll taxes. It has been very aggravating to be constantly reminded to complete information for the other states. Review collected by and hosted on G2.com.

Kathy F.
KF
Kathy F.
Small-Business (50 or fewer emp.)
"Streamlines Payroll, Needs Better Integration"
4.5/5
What do you like best about QuickBooks Workforce?

I like doing payroll in QuickBooks Payroll because it handles all the updates, legal changes, and taxes for me. I have no fear of inaccuracy or missing something important. I like that it is easy and reminds me of tasks that need to be done, especially at the end of the year, as it lists everything I need to do and the timeframe it needs to be done in. The initial setup seemed easy enough. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

At one time Payroll was integrated into QuickBooks Desktop and worked seamlessly with it. Now I have to import it. Sometimes this doesn't work well. It is easily forgotten which can cause financial troubles and it's an unnecessary hassle. I would love for it to be a part of my desktop application again. Review collected by and hosted on G2.com.

Margie H.
MH
Margie H.
Small-Business (50 or fewer emp.)
"Efficient Payroll Processing with Complete Tax Handling"
5/5
What do you like best about QuickBooks Workforce?

I find QuickBooks Payroll makes setting up payroll quick and easy. I love that it lets me select pay recipients and offers various methods for sending paychecks, like hourly or salary, which fits our needs well. The ability to track different types of leave time, like annual, sick, and vacation, is really helpful, and employees can see their accrued leave time on their paycheck stubs. It does everything we need a payroll to do. I really appreciate how it calculates and takes care of the taxes for me, saving me the time and hassle. I also love having everything together in one system for both payroll and bookkeeping, as it automatically rolls over into the bookkeeping and streamlines everything. It was really easy to set up with the step-by-step directions, ensuring everything works smoothly. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I have no complaints at this time. Review collected by and hosted on G2.com.

Anjurr H.
AH
Anjurr H.
CEO
Small-Business (50 or fewer emp.)
"All-in-One Time Tracking, Payroll, and HR in One System"
4/5
What do you like best about QuickBooks Workforce?

Having time-tracking, complete payroll amd HR combined in 1 system. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

The system does get a bit tricky getting familiar with and getting around. It is not a simple platform to get familiar with. Review collected by and hosted on G2.com.

Jessica F.
JF
Jessica F.
Legal Assistant
Small-Business (50 or fewer emp.)
"Easy Visibility Into Who’s Clocked In for Better Team Communication"
5/5
What do you like best about QuickBooks Workforce?

I like that we can see when others are clocked in so we can communicate with them. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

I dislike the timesheet options, it gets a little complicated. Review collected by and hosted on G2.com.

Tracey P.
TP
Tracey P.
Owner - Manager
Small-Business (50 or fewer emp.)
"Easy to Use with Robust Help Options"
5/5
What do you like best about QuickBooks Workforce?

Ease of use, robust help options, including videos and chat Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Workforce?

Difficulty finding some report types and the need to create multiple rules to foster correct classification and categorization of Bank Transactions in ledger. Review collected by and hosted on G2.com.