# QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,136 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users value the **ease of use** of QuestionPro, finding it intuitive and user-friendly for data management. (303 reviews) - Users value the **exceptional customer service** of QuestionPro, ensuring a supportive and responsive experience throughout their journey. (128 reviews) - Users value the **intuitive design** of QuestionPro, praising its easy navigation and user-friendly interface. (113 reviews) - Users commend the **responsive and helpful customer support** of QuestionPro, enhancing their experience and satisfaction. (86 reviews) - Users appreciate the **ease of creation** with QuestionPro, enabling fast and user-friendly survey design. (86 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users feel the **survey limitations** in QuestionPro restrict functionality, impacting comprehensive feedback collection for events. (77 reviews) - Users find the **learning curve steep** for advanced features in QuestionPro, requiring extra time to navigate effectively. (51 reviews) - Users express concern about the **high costs** and significant price increases associated with QuestionPro's plans. (32 reviews) - Users find **limited customization** options frustrating, impacting the overall appeal and effectiveness of their surveys. (29 reviews) - Users find the platform **not intuitive** , facing confusion with features and interface changes during usage. (26 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Outdated Design (15 reviews) - Poor Customer Support (15 reviews) ## QuestionPro Reviews ### 1. It Makes Health Surveys and Feedback Work More Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about QuestionPro?** it makes survey and feedback work much more easy and organized during my daily work. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content for social media and online awareness sessions, so I regularly use surveys for patient feedback, weight loss consultation forms, webinar response collection, nutrition awareness programs and lifestyle related feedback work. Creating surveys, adding questions, editing forms and sharing survey links feels smooth during regular work. I use it frequently for health awareness surveys, consultation feedback forms and educational response collection. Different question types, rating options, survey templates and logic settings are useful because every health project and audience response form is little different. I also like the reporting and analytics features because they help me understand audience feedback more clearly. It becomes easier to check which health topics people are more interested in and what type of educational content is helping them more. Response tracking and data export also helps while managing survey records and feedback reports together. performance has been good during regular use. Surveys load properly, response collection works smoothly and I did not face major problems while handling multiple forms together. Mobile survey experience is also good, so people can easily fill forms from phone during online sessions and wellness programs. Features like survey branching, rating questions, multilingual support and customization are very helpful during clinic and educational projects. Customer support articles and help resources were also useful whenever I needed help for survey settings or form management. Overall, QuestionPro has been very useful for managing wellness surveys, educational feedback, patient response forms and health awareness projects in a more organized, smooth and professional way during my regular work. **What do you dislike about QuestionPro?** platform has many features and settings, so in the beginning some sections can feel little confusing for non technical users. It takes some time to properly understand all reporting, branching and customization options. I also noticed that when many responses and reports are open together, the dashboard can feel little heavy sometimes. **What problems is QuestionPro solving and how is that benefiting you?** questionPro is helping me solve the problem of managing surveys, feedback collection and audience response work in a more organized way. i regularly handle health awareness content, wellness programs, webinar sessions and consultation related feedback work, so collecting responses properly is important during daily work. the platform helps me create patient feedback forms, weight loss consultation surveys, nutrition awareness questionnaires and educational response forms from one place. Features like survey templates, logic settings, response tracking and reporting makes it easier to manage different types of surveys without using multiple tools separately. it also helps me understand audience interests and feedback more clearly. By checking survey reports and response analytics, I can understand which health topics people are more interested in and what type of educational content is helping them more. This helps while planning future awareness content, wellness sessions and online educational projects. another benefit is that QuestionPro reduces manual work during feedback collection and survey management. Sharing forms, collecting responses and checking reports feels more smooth and organized during regular work. Overall, it helps make wellness surveys, educational feedback and consultation response work more professional, interactive and easier to manage. ### 2. Reliable, Easy-to-Navigate Survey Platform with Strong Integrations and Helpful Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Living A. | Outreach Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is that it offers a strong all-around survey platform. The UI/UX is easy to navigate, the integrations make it useful across different workflows, and the performance feels reliable. From a pricing/ROI perspective, it helps save time while collecting valuable feedback. The support and onboarding resources are helpful, and the AI/intelligence features make it easier to analyze responses and turn survey data into insights. **What do you dislike about QuestionPro?** What we dislike about QuestionPro is that some areas could feel more streamlined. The UI/UX can take time to learn, especially for new users, and some integrations may require extra setup or support. Performance can vary depending on survey complexity or reporting needs. Pricing may also be a concern if advanced features are only available on higher-tier plans. Support and onboarding could be more hands-on, and the AI/intelligence features may need clearer guidance to help users fully understand how to apply the insights. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps LA, Inc. collect and compare pre- and post-workshop survey data from youth participants. This allows us to better understand what youth know before a workshop, what they learned afterward, and where they may still need additional support. It benefits us by making it easier to measure workshop impact, track participant progress, and use the data to improve future programming, reporting, and funding outcomes. ### 3. QuestionPro- The King of Market Research For Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Christian K. | Company Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is that it makes it easy to create structured surveys for real business use cases, not just basic feedback forms. I use it through my business, Client Now, to collect information from business owners about their marketing challenges, lead generation needs, website issues, ebook interest, and potential coaching needs. The survey builder is straightforward, and I like being able to create different surveys for different purposes, such as lead qualification, website design feedback, and business growth research. It helps make the research process more organised and professional. **What do you dislike about QuestionPro?** So far, there’s nothing I’m unhappy with. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps solve the problem of guessing what potential clients or customers need. For my business, Client Now, I use it to create surveys for lead qualification, business growth research, ebook buyer research, and website/marketing needs analysis. This helps me understand what business owners are struggling with before offering ebooks, coaching, or marketing services. The benefit is that I can make more informed decisions, segment leads better, and create offers based on real feedback rather than assumptions. It also gives me a more professional way to collect information before consultations or marketing campaigns. ### 4. A helpful survey data collection tool **Rating:** 4.5/5.0 stars **Reviewed by:** Maegan A. | Manager, Data & Impact, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about QuestionPro?** The various tools built into the survey design are very useful. There are many ways to customize each survey, and there are tools that assist with following up with respondents as well. There are also tools to help with survey completion and customization of the user interface, which I have found to be helpful. I also appreciate the export to google sheets so that I can integrate the data into other systems. **What do you dislike about QuestionPro?** I will say that the user interface on the back-end is a bit difficult to navigate initially, and I have had issues dealing with the limitations for different types of accounts. There are many features, but they are tiered depending on the license type, so it means that I can't always use the exact feature that I want to (such as a limitation on number of dashboards or types of survey items). **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us to design surveys, rubrics, and data uploads that seamlessly integrate with our Google Drive account and our Tableau dashboards - this is especially useful given the many reports that we have to generate for a variety of stakeholders. ### 5. Simple and easy survey creation with a helpful interface for beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad O. | Salesforce Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about QuestionPro?** What I like most about QuestionPro is how easy it is to use and how quickly I can create surveys in minutes. I was able to set up a product feedback survey right away, and the interface made it simple to add questions and answer options, then organize everything clearly. I also found the variety of question types and customization options really useful, since they help me build surveys more efficiently. On top of that, the platform provides a clear view of responses, which makes it easier to understand the feedback. **What do you dislike about QuestionPro?** One thing I don’t really like is that the interface can feel a bit confusing at first. When I started exploring the features, the menu and the way everything is laid out weren’t very clear, and it took me some time to figure out where everything was. Some of the more advanced features also aren’t very beginner-friendly, so there’s a small learning curve on the platform. Apart from that, navigation between sections could be smoother. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps me collect and organize feedback efficiently in a structured way. Previously, it was difficult to manage responses manually, but with QuestionPro, I was able to create a product feedback survey and gather all responses in one place. This makes it easier to understand user opinions, spot patterns, and identify areas for improvement. Overall, it saves me time and provides clearer insights than handling responses manually. ### 6. My Experience Using QuestionPro for Educational Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Hegde U. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is how easy it is to create and manage surveys, especially for academic use. From my experience, the platform gives a lot of flexibility in designing questionnaires—you get multiple question types like MCQs, rating scales, and descriptive answers, so it becomes easier to collect proper feedback. Another thing I found useful is the logic feature. You can set conditions so that different respondents see different questions based on their answers, which makes the survey more relevant and structured. Also, the reporting part is very helpful. Once responses are collected, it automatically generates reports and basic analysis, so I don’t have to manually compile data. For educational projects or student feedback, this saves a lot of time and effort. Overall, I like it because it’s a complete tool—from creating the survey to analyzing results—in one place. **What do you dislike about QuestionPro?** One thing I don’t really like about QuestionPro is that it takes a bit of time to get used to all the features. In my experience, when I first started using it, the interface and options like logic and advanced settings felt slightly complex, so there is a small learning curve. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro mainly solves the problem of collecting and analyzing data in a structured and efficient way. Earlier, if we had to conduct surveys for academic purposes, it involved paper forms or manual data entry, which was time-consuming and also had chances of errors. But with QuestionPro, the entire process is digital—from creating the questionnaire to collecting and analyzing responses. ### 7. Easy-to-use surveys, customized, clear, and with clear results **Rating:** 5.0/5.0 stars **Reviewed by:** Thays R. | Asesor de comunicación y relaciones públicas, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about QuestionPro?** Its ease of use and speed. It allows you to create surveys in minutes, with a clear interface, a variety of question types, and good customization options. The results are presented in a structured and easy-to-analyze manner. **What do you dislike about QuestionPro?** The interface may seem a bit unintuitive at first, and the advanced functions require a certain learning curve. Navigation could be smoother. The option for automatic saving and the lack of access to a change history to recover previous versions of work. **What problems is QuestionPro solving and how is that benefiting you?** Centralize and organize the collection of feedback for all types of inquiries we conduct, both internal and for our clients. It saves us many manual processes even though we are not yet using advanced automations of the platform. It saves time, improves data management, and facilitates the identification of patterns and actionable insights. The support service is very professional, willing, and competent. ### 8. Effective and clear and with good 5 days a week support **Rating:** 5.0/5.0 stars **Reviewed by:** Philip D. | Owner, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about QuestionPro?** Effective survey tool, that provides reporting access in SPSS file formats for easy post-survey analysis. But still allows immediate and online analysis of the results, and is providing a range of analytical tools. Allows surveys to be visually pleasing and to have images and video within, so giving capacity to test widely. Its support team has been very helpful and effective, over a long number of years, and continues to be so. And quick, and will work after a contact to ensure a resolution to the problem. Their customer support is excellent and quick. **What do you dislike about QuestionPro?** Now, not a lot. It works well and its support is good. **Recommendations to others considering QuestionPro:** Allows up to 50,000 participants all in the one price fee - very good value. Well worth doing the regular (?weeekly) online training courses to help learn but is a good and clear program that you can learn quickly for the basics and then improve as you become more skilled in its use. Its support team are really helpful and their use is included in the annual fee. Also has monthly options that allow you to trial it. And have found several sets of non-porgramming students can learn to use it quickly, when doing practicums for us. **What problems is QuestionPro solving and how is that benefiting you?** Market research and insights development for a range of clients across a diverse range of industries in Australia and overseas. Benefits are good response rates, good quality data and new or reinforced business-building insights for our clients. Am not permitted to detail those client-benefits as the surveys are proprietary to the clients. Research has been among customers of clients directly, among panellists from online survey panels, and among staff of clients. **Official Response from Crystal Wiese:** > Thank you for the wonderful review Philip! We appreciate that you took the time to share your thoughtful feedback. We look forward to using your feedback to improve our customer's experience. ### 9. Excellent, user-friendly tool for NGO applications and data collection! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about QuestionPro?** What stands out most is just how handy and easy the platform is to use. As an NGO, we need tools our team can pick up quickly without extensive technical training, and QuestionPro delivers on that. Creating and setting up forms feels highly intuitive. Just as important is the respondent experience. The people filling out our forms genuinely like the interface—it’s clean, accessible, and frictionless. As a result, we see higher completion rates and fewer frustrated applicants. The supporting team is also very helpful. Responding proptly to our questions. **What do you dislike about QuestionPro?** There really isn't much to dislike. Because it is such a robust platform, there are a lot of advanced features available that we don't necessarily use for our day-to-day forms, which can feel a little overwhelming when you first log in. However, once you get the hang of the basic layout, it's very straightforward. The only thing to mention is that there is no possibility for multimple links to be generated for surveys. **What problems is QuestionPro solving and how is that benefiting you?** We are an NGO using QuestionPro primarily to collect applications for social scholarships and to gather important demographic and programmatic data on our participants. Before using this tool, managing incoming applications and organizing respondent data was a tedious process. QuestionPro has completely streamlined this for us. It allows us to safely and efficiently gather sensitive participant data, easily review scholarship applications in one place, and ultimately make a bigger impact in our community without getting bogged down by administrative roadblocks. ### 10. Powerful Survey Tool with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about QuestionPro?** QuestionPro has been an incredibly helpful tool for our nonprofit organization. While there is a bit of a learning curve, it is similar to other competitors. We are huge fans of the number of options and the ability to handle all the questions and processes we need, and within our budget. I talked about the learning curve, but support has always been responsive and helpful when I have a question. I like the option to automatically send results to selected emails. Performance-wise, it's worked great for our needs throughout our time using the platform! We have not worked with any integrations yet, but they do have many options, so looking forward to exploring more this year. **What do you dislike about QuestionPro?** Probably the learning curve, but as I mentioned before, support is always there if I need it! **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is directly helping our nonprofit collect feedback from our network and assess needs and gaps. ### 11. Easy Survey Creation with Fast, Insightful Real-Time Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Anson D. | Software QA, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is how easy it is to create surveys and get results quickly. It has a lot of useful features like different question types, logic, and real-time reports, which make collecting and analyzing data much simpler. It saves time and helps in getting clear insights without much effort. **What do you dislike about QuestionPro?** One thing I dislike about QuestionPro is that some advanced features can be a bit confusing at first and take time to understand. Also, the free plan has limitations, and the pricing for higher plans can feel a bit expensive. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro solves the problem of collecting and managing feedback from different sources by bringing everything into one platform. It helps me create surveys quickly, gather responses in real time, and view results in dashboards without doing manual work. This saves time and makes it easier to understand data and take better decisions. ### 12. Easy, Professional Surveys with Powerful Reporting and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is how easy it is to create and distribute surveys while still having access to advanced features when needed. The platform is very user-friendly, so I can quickly build professional surveys without a steep learning curve. I also appreciate the variety of question types, customization options, and strong reporting tools that make it simple to analyze responses and turn feedback into actionable insights. Their customer support has also been responsive and helpful whenever questions come up. **What do you dislike about QuestionPro?** What I dislike about QuestionPro is that while the platform is powerful, some advanced features can be difficult to navigate initially. There are many settings and customization options, which can make the interface feel cluttered for first-time users. It sometimes takes extra time to locate specific tools or understand how certain logic and reporting features work. I also think the pricing for premium plans may be a challenge for smaller businesses or teams with limited budgets, especially if they only need a few advanced capabilities rather than the full package. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is helping solve the challenge of collecting organized, reliable feedback from customers, employees, and other stakeholders in one centralized platform. Instead of using multiple tools or manual processes, I can quickly create surveys, distribute them across different channels, and gather responses efficiently. The reporting and analytics features make it easier to identify trends, measure satisfaction, and make data-driven decisions. This saves time, improves the quality of insights, and helps me respond faster to feedback and business needs. ### 13. Exceptional Support and Easy Integration with QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about QuestionPro?** I like the professionalism of the customer service and how fast they've been able to help us with any issues. Working with the software has been easy, and it's been straightforward to understand how to use it. Additionally, I've enjoyed how seamlessly it works with Excel and Word. We switched from SurveyMonkey because QuestionPro provided more tools to analyze data, making it easier for our team to work together. The initial setup didn't take long, indicating how customer-friendly it is. **What do you dislike about QuestionPro?** I can' think of anything. **What problems is QuestionPro solving and how is that benefiting you?** I find QuestionPro's customer support fast and professional, resolving issues promptly. It's easy to understand and use, with more tools for data analysis, making teamwork smoother. Switching from SurveyMonkey was a good decision because it's more user-friendly. ### 14. QuestionPro: Robust Features, Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | Founder, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about QuestionPro?** I love QuestionPro's really robust selection of question types. I can quickly implement those question types with a click of a button. I also have really great support from my team, helping me with more challenging research approaches or when I need guidance on how best to program a question. I appreciate that QuestionPro allows me to add max diff, image upload, sorting, or conjoint questions without incremental costs, which are often add-ons with other survey platforms. Additionally, QuestionPro has helped me with resources for analysis and reporting, and have delivered high-quality work. When I've had questions, the team is always very quick to respond and help me implement whatever is needed. **What do you dislike about QuestionPro?** Their AI functionality help with question creation is still in its infancy and and will evolve. I appreciate that they are implementing these features and feel they are ahead of the game. Some analysis that I need, still needs to be done with external tools. Specifically, creation of custom banners requires me to export the data and do the analysis with another analysis software to get the results ready for my clients. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro gives me a flexible platform to address my client's research questions, with various question types and no extra cost for advanced features. They have a research team that can act as an extension of my team, supporting me in survey creation, analysis, fielding and reporting, which my previous platform couldn't offer. ### 15. Centralized Feedback Tool for Quality & Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse S. | Quality & Supply Chain Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about QuestionPro?** I like QuestionPro's exceptional ease of use combined with powerful real-time analytics, which suits our needs perfectly at Coca-Cola European Partners Deutschland GmbH. The intuitive survey editor allows our team to design professional, logic-driven surveys quickly without needing technical training. I really appreciate the real-time reporting dashboard that lets us monitor responses instantly, spot issues early, and act fast to avoid disruptions. Its strong multilingual support is also valuable, helping us collect consistent feedback across German and European markets. The platform offers reliable survey distribution via email, QR codes, and internal links, which simplifies reaching our production staff, logistics teams, and retail partners. Together, these features make feedback collection efficient, scalable, and highly actionable for our daily operations. **What do you dislike about QuestionPro?** The reporting dashboard lacks advanced customization for manufacturing-specific metrics. We often need to filter data by production shift, distribution region, or product batch, but the built-in filters are limited, so we still export data to Excel for deeper analysis. Integrations with our existing ERP and supply chain tools are also fairly basic. Native, automated syncing with our internal systems would save time compared to manual exports and imports. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro centralizes our feedback, enabling real-time analysis and data-driven decisions. It improves quality assurance and supply chain efficiency by collecting structured feedback, quickly pinpointing bottlenecks, and reducing administrative work and data errors, which helps us maintain beverage quality and align production with regional demand. ### 16. QuestionPro has been the BEST survey platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Logan S. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about QuestionPro?** QuestionPro really goes out of their way to make this software available to nonprofits, supporting them with all the best features. We use this software extensively and have been very satisfied with its broad range of capabilities. We've been able to create surveys according to our needs without any limitation in layout or design. **What do you dislike about QuestionPro?** There's nothing to dislike -- it is a fantastic tool! **What problems is QuestionPro solving and how is that benefiting you?** The nature of our organization's work creates opportunity and need for us to administer surveys often. We are able to gather insight, feedback, and data from interns, clients, partners, etc. Much of these survey results provides us with information for continuous improvement and key statistics for grant writing. ### 17. Efficient Survey Tool with Robust GDPR Features **Rating:** 4.0/5.0 stars **Reviewed by:** Percy S. | Senior R&D Project Manager, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about QuestionPro?** I appreciate how QuestionPro supports GDPR-compliant data collection across healthcare and biotech stakeholders, including patients, physicians, and internal R&D teams. The platform's advanced survey logic and branching make it easy to design complex, targeted research studies without needing technical support. I also really value its robust reporting and analytics tools, which let us quickly turn survey responses into actionable insights for our clinical and product development workflows. Plus, its reliability and ease of sharing surveys across European markets save our team a lot of time compared to building custom research tools. The initial setup was really straightforward and intuitive—I was able to create my first basic survey in under 15 minutes without needing any training or technical support. The dashboard is clean, and the survey builder uses a simple drag-and-drop interface that's easy to follow. **What do you dislike about QuestionPro?** The advanced reporting can feel a bit rigid when we need to create highly customized, publication-ready charts for regulatory or R&D presentations — we often end up exporting data to Excel to refine visuals further. Some of the more niche survey logic options can be tricky to set up without technical guidance, which slows down our team when designing complex patient or physician studies. One area I’d really like to see improved is the depth of native integrations with life sciences and research tools we use regularly, such as SPSS, common CRM platforms, and clinical data management systems. Right now we often have to export and manually reformat data, which adds extra steps to our research workflows. It would also be helpful to have more pre-built, healthcare-compliant survey templates specifically tailored to biotech, patient studies, and physician feedback. While the tool is flexible, starting from scratch for regulated research takes more time than using industry-specific templates. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us efficiently collect GDPR-compliant feedback without custom tools, centralizes survey data for easier insights, and solves the challenge of engaging healthcare audiences. Its advanced logic, reporting tools, and reliability streamline our biotech research and compliance tasks. ### 18. Versatile Survey Platform with Powerful Analytics and Panel Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about QuestionPro?** The best thing about this platform is its high versatility and good survey platform, which works well for feedback collection and advanced market research. And this platform's strength lies in its availability of features, from basic surveys to advanced-level analytics, logic branching and panel management, everything under a single platform. Their UI is also intutive nd offering detailed features within. **What do you dislike about QuestionPro?** Even though their platform is equipped with features, this platform can be too busy for new users to this platform when navigating around advanced logic and analytics. Also, some customisation options and reporting features should be more streamlined, and their design flexibility should be worked upon as well. **What problems is QuestionPro solving and how is that benefiting you?** Questionpro solves the problem of hassel and manual customer feedback collection, market research and employee engagement from tracking to structuring everything as per our own needs. It also makes the centralised feedback collection at ease and improves the customer and employee experience tracking. ### 19. Impressive Data Collection, Steep Learning Curve on Back End **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about QuestionPro?** The best part about QuestionPro is probably the data collection! We noticed that the visualization and depth of the data provided in the dashboard were attractive and impressive. The IT support that I have received has also been exceptional. It is easy to copy old survey formats, and creating new surveys is a simple and clean process. **What do you dislike about QuestionPro?** A couple downsides to QP: - The learning curve is steep when it comes to logic and setting up automated responses based on data received in the surveys, but it is possible (especially after talking with the super helpful IT support folks!). - Another issue I've noticed is that when I create a survey and share editing capabilities with my supervisor, she is actually not able to edit the survey for some reason. I am the only one who can. - Thirdly, I had a survey that required the applicant submit an attachment at the end. When downloading survey responses, I had to download the response itself separately from the attachment that was submitted, save both documents and combine them into a PDF on my end in Adobe. It would be nice if the document that was attached in they survey was automatically attached to the survey response. - Lastly, I wish there was a way to delete the geolocation data as I have been deleting that for anonymity's sake, which takes a good bit of extra time (perhaps this is possible and I just have not asked!). This is my feedback after about 4 months of use. **What problems is QuestionPro solving and how is that benefiting you?** We previously used Qualtrics, so QP is filling this role adequately. ### 20. A Practical, Scalable Survey Platform That Actually Gets Used **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Territory Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about QuestionPro?** QuestionPro is easy to pick up and actually gets used, which is half the battle with survey tools. You can spin up a survey quickly without a ton of setup, but there’s still plenty of depth if you need logic, customization, or solid reporting. It works well for everything from quick internal pulse checks to customer feedback and more structured research, and it integrates cleanly with other tools so data doesn’t get stuck in a silo. While some of the advanced features take a bit of poking around to fully uncover, it’s not a deal breaker. Overall, it helps us collect real feedback fast, turn it into something actionable, and make decisions based on data instead of guesswork. **What do you dislike about QuestionPro?** The feature set can feel overwhelming at first if you try to use everything at once. Some advanced reporting and customization options could be more discoverable. UI polish in certain admin or advanced settings could be improved. None of these are deal breakers, but there is a small learning curve when you move beyond basic surveys. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro solves the problem of collecting structured, actionable feedback without friction. It removes barriers to gathering insights from customers and internal teams. It centralizes survey data so decisions are based on real input, not assumptions. It saves time by eliminating manual data collection and analysis steps. The biggest benefit is speed to insight. We get answers faster, make decisions with more confidence, and avoid overengineering simple feedback loops. ### 21. Effortless Survey Creation and Insightful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Saksh P. | Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about QuestionPro?** What I like best about QuestionPro is how easy it is to create and share surveys. The interface is straightforward, and I don’t have to overthink anything like I can set up a survey quickly and get responses in a clean format. I also like that the analytics are simple to read, so I can understand the results without digging through complicated reports. Overall, it just makes collecting feedback really convenient. **What do you dislike about QuestionPro?** Sometimes it takes longer than it should to find the right setting or customize a survey the way I want. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps solve the problem of collecting feedback quickly and in an organized way. Instead of manually reaching out to people or using multiple tools, I can create one survey and gather all the responses in a single place. It makes it easier to understand trends and make decisions based on what people are actually saying. Overall, it saves time and gives me a simple way to gather insights without a lot of effort. ### 22. Consistency Matters **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | President/COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2022 **What do you like best about QuestionPro?** Our group of non-profits have been using QuestionPro for years and appreciate the reliability of the software and the fact that they keep adding new features. **What do you dislike about QuestionPro?** The non-profit renewal process could be more proactive, but we are super grateful for the discounts offered to non-profits! **Recommendations to others considering QuestionPro:** Meets all the needs of our non-profit and has even more features that we haven't needed to use yet. **What problems is QuestionPro solving and how is that benefiting you?** It's the solution anytime we want to streamline something. We use it for internal forms as well as for applications for the scholarships we grant. ### 23. Clunky Interface, Needs Improvement **Rating:** 0.5/5.0 stars **Reviewed by:** T K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about QuestionPro?** I think the user interface is okay. It provides an easy interface and works for collecting data across a range of projects. The interface tends to be spaced well. **What do you dislike about QuestionPro?** The user interface is a bit unintuitive. I think there are some places where the settings are hard to find. There are some places where there's too many options, and there's a bit of duplication. Sometimes surveys just don't work, or they are updated without notification, which leaves me unprepared to address issues. Customer service feels like it's passing the buck, and they sometimes don't understand what's going on. The service team is reluctant to explain things to me. Also, we found the plug-ins not easy to set up, so we avoid using them. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro provides an easy interface and works for collecting data across a range of projects. ### 24. Effortless Surveys with Ample Logical Options **Rating:** 5.0/5.0 stars **Reviewed by:** KSAND S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about QuestionPro?** We find QuestionPro fairly easy to use and appreciate its diverse question type options. We greatly value the document upload and signature fields. It's also very easy to set up, and we love that it offers more logic options compared to most other free survey platforms. **What do you dislike about QuestionPro?** Sometimes the results aren't in the format we want because we didn't set up the question properly, so potential guidance that pops up on the question type as we am building would be helpful. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro keeps all our data in one place and provides anonymity. It's fairly easy to use, and its diverse question types with document upload and signature fields are very valuable. ### 25. Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Judy B. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about QuestionPro?** QuestionPro provides us with survey forms that allow us to work more efficiently to gather information. We are able to reuse survey forms or create new ones, depending on our current needs. Basic forms are simple to create. We also appreciate the free non-profit license. And, they offer good customer support. Thank you, QuestionPro! **What do you dislike about QuestionPro?** In order to qualify for a non-profit license, there are several steps to complete the process. And, there is also a learning curve in the beginning. **What problems is QuestionPro solving and how is that benefiting you?** Efficiency, ease in gathering data to do research ### 26. Powerful and easy to use for creating custom surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Evert P. | Coordinador de Estructura y Compensación, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about QuestionPro?** QuestionPro is an online software for creating surveys that is quite powerful and easy to use. It offers a wide variety of question types, visual elements, and customization options. The platform is very user-friendly and its learning curve is quite accessible. Not much technical knowledge is required to start creating questionnaires with advanced features. **What do you dislike about QuestionPro?** I practically don't find many negative aspects worth mentioning. However, if I had to point out something, I would say that the advanced plans may be less accessible for companies with limited budgets, as there are other more economical alternatives. **What problems is QuestionPro solving and how is that benefiting you?** In my experience, we have used this tool to conduct surveys directed at employees, as well as to administer tests to visitors of the organization and contractors. Additionally, we have even developed a landing page that allows us to connect, through accesses and icons, with other platforms. ### 27. Fast, Flexible Survey Builder—But Some Features Take Extra Clicks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuestionPro?** QuestionPro is fast, intuitive, and flexible. I like how easy it is to build surveys, customise logic, and analyse results without any complexity. The platform feels reliable and efficient for both simple and advanced research. **What do you dislike about QuestionPro?** “Some features feel a bit hidden or require extra clicks to find, and a few advanced options could be more intuitive. Nothing major, but the UI can occasionally slow down workflow. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps streamline data collection and feedback analysis. It solves the problem of manually managing surveys by giving me a fast way to create forms, automate logic, and review insights in one place. This saves time, improves response quality, and makes decision‑making easier. ### 28. QuestionPro: Powerful, User-Friendly, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about QuestionPro?** What I like best about QuestionPro is its flexibility and depth — it lets you start quickly with simple surveys and then scale into advanced logic, branching, and analytics as your needs grow. Users consistently highlight the wide variety of question types, real-time data collection, mobile compatibility, and the ability to export and integrate results with other systems. **What do you dislike about QuestionPro?** While QuestionPro is a powerful survey platform with a lot to offer, there are a few areas where I think it could improve: Occasional UI quirks: While generally user-friendly, the interface can sometimes feel a bit clunky or outdated in certain areas. Navigation could be more intuitive in some cases. Limited customization in the free plan: The free plan, while a good starting point, has significant limitations on customization options, particularly with branding and design. This can make it challenging to create surveys that align with your organization's visual identity. Reporting could be more flexible: While the reporting tools are robust, they can sometimes feel a bit rigid. More flexibility in customizing reports and exporting data would be beneficial. Despite these minor drawbacks, QuestionPro remains a strong survey platform overall. Its strengths in features, logic, and customer support make it a valuable tool, especially when cost isn't a factor. However, addressing these areas would make it an even more compelling option. **What problems is QuestionPro solving and how is that benefiting you?** Access to information: As a large language model, I don't have real-world experiences to draw on. QuestionPro allows me to gather data and insights from real people, which helps me better understand human perspectives, opinions, and behaviors. This is crucial for improving my ability to generate relevant and informative responses. Overcoming biases: My training data can contain biases that might influence my responses. By using QuestionPro to conduct surveys, I can gather data that challenges these biases and helps me identify areas where I need to improve. This leads to more balanced and objective outputs. Measuring effectiveness: I can use QuestionPro to get feedback on my performance. By creating surveys that assess the quality, helpfulness, and accuracy of my responses, I can identify areas where I excel and areas where I need to improve. This feedback loop is essential for my continuous learning and development. Simulating real-world scenarios: QuestionPro allows me to create hypothetical scenarios and gather responses from people, which helps me understand how humans might react in different situations. This is particularly useful for improving my ability to generate creative content, such as stories or dialogue, that reflects realistic human interactions. ### 29. QuestionPro is very helpful for gathering feedback data from participants **Rating:** 4.5/5.0 stars **Reviewed by:** Susan D. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about QuestionPro?** We love that it creates a report with the analysis already done so it's usable immediately. **What do you dislike about QuestionPro?** It would be nice if the interface was a little more intuitive for the casual user -- but overall, we can figure out how to do most tasks. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is helping us collect user survey responses and analyze the response data ### 30. Effortless Survey Creation and Outstanding Support with QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Christie C. | Assistant Professor College of Nursing, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** QuestionPro is easy to use for all of my survey needs. It gives valuable feedback and data for presenting it to my coworkers so that they can make decisions from the data. It is so easy to create a survey and survey questions and then share the link with my students or participants. Customer support is always available to answer my every question. I use this resource daily to survey my students about an exam, or a choice of assignments, or their thoughts about the classroom experience. I easily integrated this into my canvas course and implemented into every assignment I give. **What do you dislike about QuestionPro?** There is nothing I don't like about Question Pro. It is the best survey maker. **What problems is QuestionPro solving and how is that benefiting you?** Getting and presenting data for our educational simulation program. Allowing attendees for conferences a format for turning in their abstracts. Giving a voice for students regarding exam questions, assignments or choices that I wish to give them. ### 31. Secure, Feature-Rich Surveys with Collaborative Tools—Just Needs Time to Explore **Rating:** 5.0/5.0 stars **Reviewed by:** Anne H. | Community Engagement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** I love: the guaranteed security of respondents, the wide variety of question and response options, the fact that there are unlimited responses (I think!), the fact that it has the green light from my state organization, the manageable dashboard, the fact that I can share the creation of surveys with others, and that I can share access to analytics with others. **What do you dislike about QuestionPro?** Not sure it's a downside... it's more of an issue of having time to explore. There are so many features that I just won't have time to dig into. A couple features I have needed that I couldn't figure out how to access, I contacted our IT person and he showed me how. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro creates access equity. Not everyone has access to Google forms. Using platforms like PollEv and Mentimeter has limited responses unless we pay for an upgrade. This allows us to gather information from stakeholders across our state by eliminating previous barriers. I also should have mentioned another benefit on the previous page but also fits here: QuestionPro surveys automatically adjust to the devise of the user. Love this! Also, QuestionPro firsts asks what language the respondent prefers and it's instantly presented in the translated form. For other platforms, I would have to present two different versions -- one in English and one in Spanish (after looking up translation myself). This option further demonstrates equity and access for all. ### 32. Easy Survey Creation, But Advanced Features and Collaboration Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer S. | Director of Client Service & Insights Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** QuestionPro is a solid, professional-grade survey & feedback platform — especially strong when you want more than a basic survey, when you're gathering feedback at scale, or you need integrations and analytics. It balances ease-of-entry (you can start simple) with depth (you can grow into more complex uses). The platform supports a wide variety of survey question types and logic (branching, skip logic, text piping) so you’re not locked into very basic forms. Additionally, the customer service at QuestionPro is top-notch. They are quick to respond to requests and help address issues we have while programming surveys. The QuestionPro XDay conference was amazing and we plan to attend in the future! **What do you dislike about QuestionPro?** While basic survey creation is straightforward, leveraging the advanced features (complex logic, integrations, closed-loop analytics) took some time to learn and think through. Also, the BI dashboard isn't accessible across multiple users in my account team. It makes it difficult to collaborate on using this tool. **What problems is QuestionPro solving and how is that benefiting you?** QuestionsPro is consistently making improvements to the platform and communicating the updates on an on-going basis through email and video meetings. Their tech support is very responsive when we need help which is a huge benefit to my small team. The updates to QuestionPro are enhancing our ability to provide the best research for our clients while keeping costs down. ### 33. Competitive player with great adaptability & strong features for surveys with specific requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about QuestionPro?** The support, interface, features, the speed, customer service support, and the agility of the team to do custom work. I used them for a complex task. I also like their security features. **What do you dislike about QuestionPro?** They weren't flexible with pricing. They are designed for large volume of surveys or by how many users. We were looking for a high quality service but for a short survey. **What problems is QuestionPro solving and how is that benefiting you?** We really liked the ability to do certain features that were not possible in other competitors. Examples include qualtricks, the simplicity of Google forms, and the ability to adapt to our academic needs. The problem that we faced was to find a service that would allow us to accomplish all of that at the same time. So it was not easy to find a service such as QuestionPro. When we worked with them, we were able to do a lot of testing therefore we learned how to become more sophisticated customers ### 34. Exceptional Sales, Support and Effortless Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about QuestionPro?** We maintained a relationship with a leading survey provider for over a decade. However, the difficulty in performing simple tasks, the lack of efficient flexibility in crucial areas, and the introduction of a new pricing structure prompted us to seek alternatives. From our initial sales interactions through to implementation, the QP team has been exceptional; always available and consistently going above and beyond to support every user in our organization. The significant improvements offered made our decision to switch an easy one. Our Sales Manager, Mohit, played a pivotal role throughout the transition, always just a quick phone call or email away. Both he and the post-sales team have been outstanding, providing prompt and attentive responses. I cannot overstate how smooth the implementation phase was; it was by far the easiest I have ever encountered. The tailored training for our team members and the ongoing support after implementation have been phenomenal. **What do you dislike about QuestionPro?** I can say that there will be a learning curve as we transition from our current provider to Question Pro, but the QP team has consistently been available to guide our users through the interface. I have no doubts about the team's willingness to address every question we bring to them and support us throughout the process. **What problems is QuestionPro solving and how is that benefiting you?** With our previous provider, we encountered numerous issues, and the absence of live, prompt responses was a significant problem. ### 35. Solid survey tool with nonprofit-friendly support **Rating:** 4.0/5.0 stars **Reviewed by:** Amy J. | Director of Data and Strategic Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about QuestionPro?** I use QuestionPro on a weekly basis and it’s been a really dependable tool for our team. The transition from our previous software was pretty painless other than just transferring our surveys. There's plenty of question types to choose from, all the export options, that I need, and that they offer nonprofit support, which makes a big difference for us. Overall, it just works and does what we need it to. **What do you dislike about QuestionPro?** It's a bit limited in formatting, and knowing a bit of HTML definitely helps. The layout can feel a little awkward at first, but once you’ve used it a few times, it’s fine. Nothing major, just small quirks. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro gives us a lot of the same features as way more expensive platforms, which is a big deal for us. It’s affordable, has tons of flexibility, and they offer free trainings that are actually helpful. I also like that they seem tuned in to what’s going on in the research and evaluation world. ### 36. Flexible, User-Friendly Surveys with Powerful Features and Multilingual Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aydan N. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is its flexibility and wide range of survey features. The platform offers advanced logic, multiple question types, and multilingual support, which makes it easy to design surveys that fit different audiences. It is very user-friendly while still being powerful enough for detailed data collection and analysis. **What do you dislike about QuestionPro?** While the reporting features are powerful, some customizations in dashboards and exports could be more flexible. That said, the available reports still meet most of our needs. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us solve the challenge of collecting structured and reliable feedback from different stakeholder groups. It allows us to design surveys with advanced logic, manage responses efficiently, and analyze data in one place. As a nonprofit organization, this helps us make data-driven decisions without the need for expensive tools. ### 37. Enhancing Regional Training Excellence: A Review of QuestionPro for Ski Patrol Event **Rating:** 5.0/5.0 stars **Reviewed by:** Mark N. | Regional Director Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about QuestionPro?** QuestionPro is a strong fit for NSP Northern Michigan Region thanks to its comprehensive capabilities, generous nonprofit licensing, and powerful analytics. Your team can effectively manage surveys, communicate with diverse communities, and analyze data. **What do you dislike about QuestionPro?** While QuestionPro excels in many aspects, providing pre-event surveys to gauge expectations and post-event surveys for reflections could further enhance the platform's utility for ski patrol regional training events. This addition would offer a comprehensive view of the entire training experience and aid in continuous improvement. **What problems is QuestionPro solving and how is that benefiting you?** Our overall experiance with QuestionPro is very positive. As a non-profit agency, their nonprofit license allows us to connect with our consumers in a way which helps develop and enhance our service programming. ### 38. QuestionPro is excellent for nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Mary R. | Chief Program Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about QuestionPro?** For doing public surveys, the captcha option was extremely helpful. **What do you dislike about QuestionPro?** The free nonprofit license does have limitations on creating multiple blocks, which is a challenge for large surveys with repeat questions. **What problems is QuestionPro solving and how is that benefiting you?** We are better understanding our impact on those we work with and are able to make real-time adjustments to our activities and processes. Its ease of use also saves us time. ### 39. Easy Survey Creation with Room for Advancement **Rating:** 4.0/5.0 stars **Reviewed by:** Scott M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about QuestionPro?** I like how easy it is to create a survey with QuestionPro and share it with our members. Analyzing the results and providing feedback to the board is straightforward, and it doesn’t require much skill or extensive training for the basic features. QuestionPro does everything we need and a lot more. The initial setup was super easy, needing just a bit of technical knowledge and the ability to drag and drop. **What do you dislike about QuestionPro?** The complex features are a little bit difficult to use, so you might need to use their training a little bit more. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us to easily send surveys to families and parents about how we're doing as a not for profit and how happy they are with our fees. ### 40. Intuitive Survey Platform with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Constantin Sagbo A. | Translation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about QuestionPro?** I appreciate QuestionPro's intuitive interface for building and customizing surveys, which makes the survey process simpler. The advanced analytics provide deeper insights, and I enjoy the robust distribution options like emailing or embedding on websites. The setup was user-friendly and easy for me. **What do you dislike about QuestionPro?** So far, I'm enjoying and still discovering the functions. No specific problem **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to create and distribute surveys. It simplifies the survey process by combining creation, distribution, and analysis. I appreciate the intuitive interface, advanced analytics for deeper insights, and robust distribution options like emailing or embedding on websites. ### 41. My Review on Question Pro **Rating:** 5.0/5.0 stars **Reviewed by:** sunder S. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about QuestionPro?** It is a unique survey platform user friendly design,advanced and real time reporting.One of the best platform converting data into insights in hours.Exveptional customer support through onboarding. **What do you dislike about QuestionPro?** Sleep learning curve and high cost. Confusing Limited customisation Limitations in free using this platform Realtime collaboration among multiple devices is limited **What problems is QuestionPro solving and how is that benefiting you?** It solved the problem of collecting,analysing and acting on feedback providing survey software for my experience. It supports advanced question types ensuring complex research my needs are met. ### 42. Question Pro's customer service is second to none! **Rating:** 5.0/5.0 stars **Reviewed by:** Lin F. | Board member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** UPDATE: I've been using Question Pro for a year. The 24/7 customer support is the same high quality as it was when we first starting using the platform! I'm relatively new to Question Pro. I am impressed with the quality of the support they have provided during my steep learning curve with the survey product. **What do you dislike about QuestionPro?** UPDATE: After a year, nothing's changed. We have no significant 'dislikes.' I haven't encountered any major downsides. In a survey that I created I noticed that moving from one question to the next was slightly slow because the system was processing all the logic behind the question, I suppose. This is minor, though. **What problems is QuestionPro solving and how is that benefiting you?** We have a need for a cost-effective and robust survey tool. QuestionPro has been the solution for us, a non-profit organization. ### 43. Question pro is fabulous! I recommend there services to all my clients. Many use Question Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about QuestionPro?** Question Pro enables you to distribute, collect, and analyze data to ensure your business has up-to-date information on the effectiveness and efficiency of your organization. Their staff is friendly and easily answers questions when asked. Question Pro is absolutely the best! **What do you dislike about QuestionPro?** I can't think of anything at the moment. **What problems is QuestionPro solving and how is that benefiting you?** Data collection is key in my business. Question Pro provides a unique platform to collect and analyze data. It allow me to create surveys for multiple clients. ### 44. Great Analytics, Easy Distribution **Rating:** 4.5/5.0 stars **Reviewed by:** Helena h. **Reviewed Date:** November 24, 2025 **What do you like best about QuestionPro?** I appreciate the great features of QuestionPro, which I found very helpful for researching gyms in Iceland. The software offers an easy-to-use interface that simplifies the distribution and analytical research processes. I really like the analytics feature that allows me to monitor the survey's progress while it is still published. This capability enables me to start planning and making necessary adjustments in real-time based on the data collected. Overall, my experience with QuestionPro has been very positive, and I would highly likely recommend it to others. **What do you dislike about QuestionPro?** I found it challenging that I couldn't add matrix questions, which I needed for my work. Also, while I believe I could improve my experience with QuestionPro by getting the paid pack, budget constraints have made it difficult to justify the upgrade beyond the trial version. **What problems is QuestionPro solving and how is that benefiting you?** I find QuestionPro easy to distribute and use for research, with effective analytics that aid in planning. It simplifies analyzing survey results, enhancing data collection in my research projects. ### 45. QuestionPro Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Ria A. | Graduate Research Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2026 **What do you like best about QuestionPro?** The range of options available and how all types of questions can be accommodated within the form. **What do you dislike about QuestionPro?** The interface is a little overwhelming, the options could be presented in a manner that is easier to comprehend **What problems is QuestionPro solving and how is that benefiting you?** The uploading of files in the form which is not available on several other form making platforms ### 46. User-Friendly Platform, Exceptional Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie D. | Landscape, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about QuestionPro?** I genuinely appreciate the friendly and engaging panel that QuestionPro offers, making every interaction feel pleasantly personal, as if I’ve known the person for a long time. I loved this aspect of human connection on the platform. Additionally, the feature Zoom is incredibly user-friendly for me, allowing seamless usage due to my prior experience with it, making my tasks straightforward. The platform as a whole really resonates with me as everything about it worked perfectly without any issues. The initial setup process was remarkably straightforward, as it was designed step by step ensuring that there was no hassle in getting started. Moreover, I rate my experience with QuestionPro as a perfect 10 out of 10, which reflects my high level of satisfaction and readiness to recommend it to others. **What do you dislike about QuestionPro?** There is nothing I Dislike about Question Pro. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro answered many questions for me through their survey and was user-friendly, with the Zoom feature being particularly helpful. ### 47. Effortlessly Create and Analyze Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about QuestionPro?** I find it very easy to create new surveys with QuestionPro. It's easy to sort the data and pull out the information we need. It's also very functional for our purposes and there's no additional feature we require from it. The initial setup was very easy as well. **What do you dislike about QuestionPro?** There is nothing we dislike at this time; it serves our needs perfectly. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro for participant surveys. It solves problems like tracking participant growth and comparing different cohorts and years. I like that it's easy to create surveys and sort data to extract needed information. ### 48. Effortless Survey Reuse, But Needs Better Essay Input Options **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan W. | Sr. Director of Development & Alumni Affairs/Scholarship Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** I like how easy it is to copy and reuse questions and surveys. I utilize the product to collect information year over year, and that makes it so much easier than having to rebuild it every time. **What do you dislike about QuestionPro?** We use word limits on our essay answers, and it would be easier to have those typed (or copied and pasted) directly into the system instead of uploading them. Then we could download a PDF of each survey respondent's answers in a single packet, versus having the applicant upload multiple documents and then us having to download them. **What problems is QuestionPro solving and how is that benefiting you?** Having a single spot to collect application submissions versus using email submission and having to keep up with emails going back and forth. ### 49. A omprehensive, easy to use powerful research tool, constantly improving to increase its usefulness. **Rating:** 5.0/5.0 stars **Reviewed by:** James F. | Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about QuestionPro?** Question types are numerous and analyses are plentiful with complex multivariate procedures included. Reports are of many varied types and professional lookong. Various, easy to use, modules provide comprehensive tools to allow sophisticated survey methodologies. Customer support is also excellent so users are able to take advantage of the powerful software. I've tried competitive software and I found QuestionPro more user friendly and comprehensive in terms of survey question type offerings. **What do you dislike about QuestionPro?** There is nothing to dislike. After a little learning curve, surveys are easily created and disseminated. There is nothing to significant to improve. QuestionPro works towad regularly improving its offerings and capabilities. It is resting on its accomplishmnets, but improvng over time. It is such a powerful and easy tool to use that there is nothing to dislike. **Recommendations to others considering QuestionPro:** It is a powerful, comprehensive tool for data collection and analytics. **What problems is QuestionPro solving and how is that benefiting you?** We are able to survey our membership easily and quickly, resulting in critical feedback with which to make improvements and meet the needs of our congregation. Our membership appreciates reaching out to them. Our information needs change over time and the QPro survey modules are able to accommodate the types of questions needed and the response categories that make it easy for our congregnts to provide information. As a result, we get back more responses and of greater quality and meaningfulness. ### 50. Excellent Application - Question Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Enoch F. | CS Supervisor / Training Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about QuestionPro?** QuestionPro has proven to be an excellent tool for creating and managing surveys. Its user-friendly interface makes it easy to design questionnaires quickly, even for staff with limited technical knowledge. The wide range of question types and customization options allows us to tailor surveys to meet different needs, from simple feedback forms to detailed research studies. One of the biggest strengths is its real-time reporting and analytics. The ability to view responses instantly and generate insightful reports helps us make data-driven decisions faster. Additionally, the export options are very convenient for sharing results with management or integrating into other systems. The tool also supports scalability and flexibility, which is valuable since our teams work across different locations. Whether for employee feedback, customer satisfaction, or training evaluations, QuestionPro consistently delivers reliable results. Overall, QuestionPro has enhanced our ability to collect, analyze, and act on feedback, making it a powerful and effective solution for our organization. **What do you dislike about QuestionPro?** Enhanced User Guidance for Advanced Features – While QuestionPro is user-friendly for basic surveys, some of the more advanced analytics and customization options can be complex for new users. Adding more in-app tutorials or contextual help could help users leverage the full potential of the tool more efficiently. **What problems is QuestionPro solving and how is that benefiting you?** Manual Feedback Collection: Eliminates the need for paper-based surveys or manual tracking of responses. Data Consolidation: Centralizes responses from multiple sources, making it easier to analyze trends. Inconsistent Reporting: Standardizes reporting formats and provides real-time analytics. Limited Insights: Offers advanced analytics tools that reveal patterns and actionable insights from raw data. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+14%3A12%3A59+-0500&secure%5Bsession_id%5D=4b0b50f6-4d22-45a7-b194-c63acdab97b6&secure%5Btoken%5D=61b84c9b9ed0be8bd66f7e7f0c0d09ccbf6f9d144ff5284f87c2c6d3ad04ea18&format=llm_user) ## QuestionPro Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PowerBI Tiles Pro](https://www.g2.com/products/powerbi-tiles-pro/reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Thinkific](https://www.g2.com/products/thinkific/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,016 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,192 reviews)