Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. This feature was mentioned in 10 Qiscus reviews.
Notifications
As reported in 11 Qiscus reviews. Delivers notifications to both sides of the conversation.
Targeted Emails
Sends automated emails to further engage clients and potential clients. 10 reviewers of Qiscus have provided feedback on this feature.
In-App Messaging
Based on 10 Qiscus reviews. Allows for live chat to be enabled within the app for customer help.
Co-Browsing
Allows agents to join a customer's browser session and navigate through the website with them.
Internal Use (6)
Customization
As reported in 12 Qiscus reviews. Allows users to customize chat colors, text, logos, and branding.
Conversation Archiving
Based on 13 Qiscus reviews. Archives conversations in a separate location for later reference.
Lead Development
Based on 13 Qiscus reviews. Enables employees to denote potential customers.
Knowledge Base
Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 12 Qiscus reviews.
Team Inbox
Provides a central location for help requests, helping employees respond sooner. 12 reviewers of Qiscus have provided feedback on this feature.
Customer Profiles
Allows for the creation of profiles for contacts and customers. 13 reviewers of Qiscus have provided feedback on this feature.
Generative AI (3)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
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