What do you like best about Redzone?
Redzone has transformed engagement and communication on the production floor. It empowers TEAm members to take an active role in identifying and addressing daily challenges, whether it’s equipment downtime, shift-to-shift communication, or troubleshooting issues. As associates experience firsthand how the system helps resolve problems, they become more invested in their roles.
One of the most valuable aspects of Redzone is its ability to highlight training needs. The visibility it provides allows me to pinpoint areas where additional coaching or support is required. Its messaging and communication features are equally impactful, I can stay connected through real-time updates on my iPad, ensuring I’m always in the loop.
From a leadership perspective, the visibility Redzone offers across shifts, departments, and even multiple sites is a game changer. It bridges gaps between cross-functional teams and fosters a culture of collaboration and accountability. By connecting production technicians directly with maintenance and engineering TEAm’s, Issues that once went unresolved are now addressed quickly and effectively.
Perhaps the most significant change is the voice Redzone gives to our TEAm members. They can share observations, submit photos or videos, and raise concerns by creating action items that are discussed during huddles. This increased transparency and participation not only accelerates problem-solving but also builds a stronger sense of ownership and teamwork across the plant.
The Redzone compliance module has completely transformed our operations. It has significantly advanced our zero-waste initiatives and reduced quality issues both on the production lines and in the lab. Whenever we encounter a challenge, Redzone is one of the first tools we turn to, whether it’s creating alerts, building data sheets, or providing actionable insights to operational TEAm’s. It’s become an integral part of how we improve processes and drive continuous improvement across the board.
Zach Thompson has truly been a perspective-changing Redzone coach. This isn’t to take anything away from the other coaches we’ve worked with, but when I met Zach in Spartanburg and began to experience his depth of knowledge, he opened my eyes to things I had never seen before in the compliance module. He introduced new ways of thinking about triggering data sheets, creating audits, and building option lists, approaches I hadn’t considered before.
Zach also shared a wealth of knowledge on offline compliance features that our coach hadn’t mentioned to us at our Tulsa plant during our compliance module roll-out. Our journey began with an incredible coach who was instrumental in launching our productivity module. Unfortunately, he soon left the company to start his own consulting business, which meant we lost the opportunity to have him back for additional module launches.
Our next coach for the compliance launch was a great guy and very helpful, but he didn’t show us the advanced features Zach was teaching in Spartanburg. Many of those things I had already discovered on my own by exploring the Redzone Knowledge Base and using support resources, including our good friend Edgar, their AI Support bot who has proven to be a very useful support tool.
I also have to highlight the way Zach conducted his trainings with frontline associates, it was next level. I had to return to Tulsa and adopt his methods, implementing them into our onboarding orientation process. Zach has continued to answer questions for both Spartanburg and Tulsa, even though he has no formal obligation to do so. That speaks volumes about his character.
I can’t say enough about Zach and his ongoing efforts to support our facilities. He has made my life easier by assisting with mass uploads for our MSS program. This was especially valuable because, during our compliance launch in Tulsa, our previous coach had guided us to build MSS checks as production checks instead of audits, which we discovered later on that the audit functions were the better option for those particular data sheets. Zach saved a ton of time in assisting with copying them over into audit form. Thank You Zach! Review collected by and hosted on G2.com.
