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G2 recognized Redzone
Redzone

By QAD

4.9 out of 5 stars

How would you rate your experience with Redzone?

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Redzone Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use in data access and customizable forms of Redzone, enhancing operational efficiency. (94 mentions)
Users value the enhanced communication features of Redzone, facilitating prompt problem-solving and teamwork across shifts. (74 mentions)
Users commend the efficiency improvement of Redzone, significantly enhancing productivity and simplifying compliance management. (60 mentions)
Users greatly value the dedicated coaching from Redzone, which significantly enhances their operational performance and efficiency. (55 mentions)
Users value the productivity improvements facilitated by Redzone, enhancing operational efficiency and quality checks significantly. (54 mentions)
Users find the learning curve steep, especially for those unfamiliar with technology and its various features. (25 mentions)
Users find the limited platform compatibility of Redzone challenging, especially for those relying on Windows systems. (25 mentions)
Users face customization and data import limitations, leading to duplicative work and inefficiencies during transitions. (15 mentions)
Users find limited reporting options in Redzone, noting the need for more customizable and dynamic reporting features. (13 mentions)
Users find the complex setup of RedZone to be time-consuming and often overwhelming at the beginning. (9 mentions)
Users experience limited functionality in Redzone, particularly with multiple SKUs and challenging custom reporting tools. (8 mentions)

Top Pros or Advantages of Redzone

1. Ease of Use
Users praise the ease of use in data access and customizable forms of Redzone, enhancing operational efficiency.
See 94 mentions

See Related User Reviews

PB

Pawel B.

Mid-Market (51-1000 emp.)

5.0/5

"Redzone is very easy to use and it shares information with all workforce"

What do you like about Redzone?

I can see more information of our production lines. Which line has most downtime and which are the top downtime issues. All the information is easil

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"A Paperless Compliance System"

What do you like about Redzone?

The most useful aspect of QAD Redzone is that it is so customizable within its established parameters. We are a personal care contract manufacturer an

2. Communication
Users value the enhanced communication features of Redzone, facilitating prompt problem-solving and teamwork across shifts.
See 74 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Coach & Support"

What do you like about Redzone?

Redzone has increased our communitcation across all shifts. It has allowed us to quickly trouble shoot problems and will be a long term option to incr

Nestor F.
NF

Nestor F.

Mid-Market (51-1000 emp.)

5.0/5

"Redzone is Worth the investment"

What do you like about Redzone?

For a manufacturing or production environment looking to digitalise operations, improve data visibility, engage the floor staff, and move away from pa

3. Efficiency Improvement
Users commend the efficiency improvement of Redzone, significantly enhancing productivity and simplifying compliance management.
See 60 mentions

See Related User Reviews

CH

Chris H.

Mid-Market (51-1000 emp.)

5.0/5

"My experience with QAD Redzone has been wonderful."

What do you like about Redzone?

Personally, I love how easy the software is to manage, use, and see visually. This system has helped my current company keep track of compliance and e

JB

Jeanne B.

Mid-Market (51-1000 emp.)

5.0/5

"Successfully Paperless with the Redzone Compliance Module!"

What do you like about Redzone?

Our facility recently completed the 90-day launch of Redzone Compliance Module and really appreciates what the module brings to the TEAm. The top few

4. Coaching Professionalism
Users greatly value the dedicated coaching from Redzone, which significantly enhances their operational performance and efficiency.
See 55 mentions

See Related User Reviews

aayala .
A

aayala .

Small-Business (50 or fewer emp.)

5.0/5

"Culture changing, software"

What do you like about Redzone?

Working with Derrick Griffin has been an incredibly transformative experience. His dedication, deep knowledge, and personalized approach to coaching R

KA

Karina A.

Mid-Market (51-1000 emp.)

5.0/5

"Real time data, excellent customer's service"

What do you like about Redzone?

With Red Zone we are able to access real time data that help us identify areas that need improvement, and improve further on those that are ran at cap

5. Productivity Improvement
Users value the productivity improvements facilitated by Redzone, enhancing operational efficiency and quality checks significantly.
See 54 mentions

See Related User Reviews

aayala .
A

aayala .

Small-Business (50 or fewer emp.)

5.0/5

"Culture changing, software"

What do you like about Redzone?

Working with Derrick Griffin has been an incredibly transformative experience. His dedication, deep knowledge, and personalized approach to coaching R

JB

Jeanne B.

Mid-Market (51-1000 emp.)

5.0/5

"Successfully Paperless with the Redzone Compliance Module!"

What do you like about Redzone?

Our facility recently completed the 90-day launch of Redzone Compliance Module and really appreciates what the module brings to the TEAm. The top few

Top Cons or Disadvantages of Redzone

1. Learning Curve
Users find the learning curve steep, especially for those unfamiliar with technology and its various features.
See 25 mentions

See Related User Reviews

JK

JEERASAK K.

Mid-Market (51-1000 emp.)

5.0/5

"Engineering and maintenance manager user review"

What do you dislike about Redzone?

Because it has so many different features, i feel it can get confusing to get used to at the start. i also discovered that some of the translation is

CO

Cody O.

Mid-Market (51-1000 emp.)

5.0/5

"Redzone is a communication force multiplier"

What do you dislike about Redzone?

There are some complexities to setting up the compliance module. The learning curve seems kind of high, especially for those that are not super compu

2. Platform Compatibility
Users find the limited platform compatibility of Redzone challenging, especially for those relying on Windows systems.
See 25 mentions

See Related User Reviews

JS

Jesse S.

Mid-Market (51-1000 emp.)

4.5/5

"Launching Redzone at a brownfield. Lights are on!"

What do you dislike about Redzone?

The iOS limitation can be difficult to adapt your facility to depending on what platforms your company uses.

CG

Cindy G.

Enterprise (> 1000 emp.)

4.0/5

"Drives culture change with outstanding coaching"

What do you dislike about Redzone?

The operating system support is limited to iOS and iPad, which poses a significant challenge for us, as our company mainly relies on Windows. It would

3. Data Management
Users face customization and data import limitations, leading to duplicative work and inefficiencies during transitions.
See 15 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"5/5 review for QAD Redzone and Steve McGinnis"

What do you dislike about Redzone?

It should be noted I do not speak for the orginization and only from my own experience. When copying data sheets, triggers are not carried over by

SS

saranlak s.

Mid-Market (51-1000 emp.)

5.0/5

"Redzone compliance in Thailand!"

What do you dislike about Redzone?

i really enjoy the redzone training and theres nothing we dont like. the only downside i can think of is my team found some difficulty to use both pap

4. Limited Reporting
Users find limited reporting options in Redzone, noting the need for more customizable and dynamic reporting features.
See 13 mentions

See Related User Reviews

JW

Jamie W.

Mid-Market (51-1000 emp.)

5.0/5

"Absolutely transformative for our operations"

What do you dislike about Redzone?

That some of the built-in reporting can feel rigid; more customizable or dynamic graphs would be a welcomed enhancement. Expanding support beyond i

AS

Addie S.

Mid-Market (51-1000 emp.)

5.0/5

"Redzone has been a game changer for our organization!"

What do you dislike about Redzone?

Some reporting is clunky or disconnected, alternative ways to track scrap using automation.

5. Complex Setup
Users find the complex setup of RedZone to be time-consuming and often overwhelming at the beginning.
See 9 mentions

See Related User Reviews

JW

Joel w.

Mid-Market (51-1000 emp.)

5.0/5

"An excellent productivity/compliance software system with personalized coaching"

What do you dislike about Redzone?

The only real con I see with the system really has nothing to do with the software. The set-up is very time consuming and take a large investment of t

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"We went paperless!!"

What do you dislike about Redzone?

The hardest part about using QAD RedZone is all the work it takes to set up in the beginning. There’s a lot of data to input and getting everything cu

6. Limited Functionality
Users experience limited functionality in Redzone, particularly with multiple SKUs and challenging custom reporting tools.
See 8 mentions

See Related User Reviews

TH

Tanongsak H.

Mid-Market (51-1000 emp.)

5.0/5

"only 1 month of usege and i can't live without it"

What do you dislike about Redzone?

i find the centerline function very limited it doesn't allow flexibility such as data sheets where i can save the datasheet and resume when i complete

JW

Jamie W.

Mid-Market (51-1000 emp.)

5.0/5

"Absolutely transformative for our operations"

What do you dislike about Redzone?

That some of the built-in reporting can feel rigid; more customizable or dynamic graphs would be a welcomed enhancement. Expanding support beyond i

Redzone Reviews (480)

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Reviews

Redzone Reviews (480)

View 1 Video Reviews
4.9
480 reviews
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CH
Maintenance Supervisor
Mid-Market (51-1000 emp.)
"Maintenance Module is a Must-Have Redzone feature"
What do you like best about Redzone?

Redzone stands out for the reliability module. The operators can open work requests that can be approved into work orders. That increased exponentially how early we can catch problems. Senses also help us on diagonosing issues.

I also like the maintenance dashboard where we can see live status of line issues. And the maintenance Calendar where operators can see PMs planned for the month.

Having a coach is a must. Without our coach onsite, Caroline B. we would not be able to take full advantage of all features tailored to our needs. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

All good so far with the Redzone implementation. Review collected by and hosted on G2.com.

AS
Training Coordinator
Mid-Market (51-1000 emp.)
"Learn Module helps accelerate Team Training"
What do you like best about Redzone?

I'm in charge of building the Learn content for my site and Redzone has been super easy to create, update and access material relevante to the team members.

I really enjoy the fact that it connects to Problem codes and to products so if we have and line downtime event they can check plays when they most need it. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

I have some wifi blind spots in my factory and I can't upload content at those places. Review collected by and hosted on G2.com.

MT
production manager
Mid-Market (51-1000 emp.)
"Redzone Drives Team Motivation and Lightning-Fast Issue Resolution"
What do you like best about Redzone?

Redzone has been a great motivator for my team. We have TVs with scores pointing at the production lines and my line leads love to see the green hours.

Huddles have helped us align on priorities and get feedback about quality issues to our QC techs much faster and address the issues immediately.

The Reliability module has been a phenomenal as well. Just yesterday I was training one of my new leads to senses and almost as soon as I submitted the sense, one of the maintenance techs was standing behind me, tablet in hand, asking what was wrong. This kind of response time never happened before Redzone and honestly was a pleasant surprise. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

Not really a dislike of the program but it was hard for us to accept the changes being made rapidly to our organization. But now, we are able to accept the change at a much faster pace as we have gotten use to the technology. Review collected by and hosted on G2.com.

CW
Operations Superintendent
Mid-Market (51-1000 emp.)
"Redzone shaped the culture of my factory"
What do you like best about Redzone?

I like how it changes and shapes the culture of my team. Since we started Redzone, it increased the sense of urgency and engagement of the operators specially towards breakdown events.

Deploying the productivity module mas not necessarily an easy task given the complexity of our line arrangement, but with the support of the coach Caroline Brunstein we were able to hit the ground running soon to establish a baseline OEE.

What had the greatest Impact so far were the kaizen events. One that stood out is our startup improvement. With Redzone we learned we were losing close to 20min of our power hour and we were able to remover 17min by changing things within our control. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

It mas dificult to get access to my equipment as it mas protected from the manufaturers. It mas not a Redzone issue per say, but I appreciate how the coach and project manager helped us navigate this issue with OEM Review collected by and hosted on G2.com.

OH
Quality Coordinator
Mid-Market (51-1000 emp.)
"We not to 100% paperless with Redzone"
What do you like best about Redzone?

Our paperless Journey has been nothing short of remarkable.

We started with more than 100 checks and bad less than 3 months to deactivate our old System. Redzone stood mas for how user-friendly it is and data analytics.

We were able to successfully tranfer the checks with less than 3 weeks. What I like the best mas our coach Caroline B who helped our team decretes the amount of missed checks from 43% to about 0.8%. The coaching makes the total difference.

Moving forward, given how much benefits the compliance module unlocked, we'r considering buying Learn to have our product manual transferes over. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

Redzone is Great, I have no complaints so far Review collected by and hosted on G2.com.

Nestor F.
NF
Continuous Improvement Manager
Mid-Market (51-1000 emp.)
"Redzone is Worth the investment"
What do you like best about Redzone?

For a manufacturing or production environment looking to digitalise operations, improve data visibility, engage the floor staff, and move away from paper checks, Redzone is the best option.

You get real ROI (improved communication, faster audits, better shift handovers) , the investment pays off quickly

The coach, Caroline B., went above and Beyond to make sure it mas a smooth transiton. She also helped a not with the change management that mas needed with our Organization.

I also loved the reporting tools. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

Nothing. The transiton mas smooth.

I appreciate the coach's help on off weeks to make sure we were still on track. Review collected by and hosted on G2.com.

Kandace S.
KS
Quality Food Safety Manager
Mid-Market (51-1000 emp.)
"Compliance Module"
What do you like best about Redzone?

Our facility recently completed the 90-day launch of Redzone Compliance Module and really appreciates what the module brings to the TEAm. The top few items that the Redzone Compliance Module improved at our facility are (1) visibility on missed and failed quality checks in real time, (2) reduction of paper waste, (3) ease in pulling data for audits, and (4) coaching for the first 90 days of launch which ensures effective use of the tool.

Before the Redzone Compliance module, we had many checks being completed by technicians on the floor every 15 minutes. Since all these checks were on paper, the only way a supervisor or a member of the quality TEAm would know if a check was missed or failed was if they were told by the technician or they walked out to the line and reviewed all the paper checks which is time consuming. In Redzone Compliance module, you can setup alerts or actions to different groups of people (e.g. supervisors, quality) when a check is missed or failed in real time which leads to more timely and effective solutions.

During the launch, we discovered that pulling the data from completed checks is significantly more efficient than pulling data from paper in an audit. We performed two mock audits during our first 90 days and found that all the data could be pulled within a few minutes in the system rather than having to dig for the right paper check to show an auditor.

The Redzone Compliance Module is able to hold complicated checks and trigger checks in a variety of ways. Since we already had the Redzone Productivity Module, we were able to not only trigger checks based on a specific date and time, but also when a specific downtime code is entered or run uptime.

The most important resource that Redzone offers to promote a successful Redzone Module launch is having a dedicated coach to assist with implementation of the module for the first 90 days. Our coach, Zach Thompson, met with a small TEAm onsite for four weeks leading up to the launch week to train us on how to enter checks in Redzone. During launch week, Zach trained all production and quality associates on how to complete a check, actively addressed issues we were having with the new checks, and trained the quality TEAm on how to pull the data from Redzone for auditing purposes. In later weeks, he created countless checks in the module, trained all departments onsite on how to complete a check, and went through the validation process with the Quality TEAm, clearly communicating what SOPs and other requirements that needed to be done to meet 21 CFR Part 11 requirements, often having templates associated with all documents we needed. This greatly reduced the time for the site to go paperless which was accomplished in 45 days after initial launch. Due to the preparation the site did upfront plus the coaching provided by Redzone, we were able to create 90%+ of the checks we intend to transition to Redzone within the first 90 days. This greatly reduces the resource commitment from the site after launch. I highly recommend the Redzone Compliance Module to any site that would like to have a more effective and visible quality system with significant launch support. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

Redzone only works with Apple devices, so the upfront cost is more than other systems. Review collected by and hosted on G2.com.

JB
Continuous Improvement Manager
Mid-Market (51-1000 emp.)
"Successfully Paperless with the Redzone Compliance Module!"
What do you like best about Redzone?

Our facility recently completed the 90-day launch of Redzone Compliance Module and really appreciates what the module brings to the TEAm. The top few items that the Redzone Compliance Module improved at our facility are (1) visibility on missed and failed quality checks in real time, (2) reduction of paper waste, (3) ease in pulling data for audits, and (4) coaching for the first 90 days of launch which ensures effective use of the tool.

Before the Redzone Compliance module, we had many checks being completed by technicians on the floor every 15 minutes. Since all these checks were on paper, the only way a supervisor or a member of the quality TEAm would know if a check was missed or failed was if they were told by the technician or they walked out to the line and reviewed all the paper checks which is time consuming. In Redzone Compliance module, you can setup alerts or actions to different groups of people (e.g. supervisors, quality) when a check is missed or failed in real time which leads to more timely and effective solutions.

During the launch, we discovered that pulling the data from completed checks is significantly more efficient than pulling data from paper in an audit. We performed two mock audits during our first 90 days and found that all the data could be pulled within a few minutes in the system rather than having to dig for the right paper check to show an auditor.

The Redzone Compliance Module is able to hold complicated checks and trigger checks in a variety of ways. Since we already had the Redzone Productivity Module, we were able to not only trigger checks based on a specific date and time, but also when a specific downtime code is entered or run uptime.

The most important resource that Redzone offers to promote a successful Redzone Module launch is having a dedicated coach to assist with implementation of the module for the first 90 days. Our coach, Zach Thompson, met with a small TEAm onsite for four weeks leading up to the launch week to train us on how to enter checks in Redzone. During launch week, Zach trained all production and quality associates on how to complete a check, actively addressed issues we were having with the new checks, and trained the quality TEAm on how to pull the data from Redzone for auditing purposes. In later weeks, he created countless checks in the module, trained all departments onsite on how to complete a check, and went through the validation process with the Quality TEAm, clearly communicating what SOPs and other requirements that needed to be done to meet 21 CFR Part 11 requirements, often having templates associated with all documents we needed. This greatly reduced the time for the site to go paperless which was accomplished in 45 days after initial launch. Due to the preparation the site did upfront plus the coaching provided by Redzone, we were able to create 90%+ of the checks we intend to transition to Redzone within the first 90 days. This greatly reduces the resource commitment from the site after launch. I highly recommend the Redzone Compliance Module to any site that would like to have a more effective and visible quality system with significant launch support. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

The only challenge with using Redzone is that it does require Apple devices, so Apple TVs do have to be purchased to show the information on a TV. Review collected by and hosted on G2.com.

JW
Manufacturing Engineer III
Mid-Market (51-1000 emp.)
"Absolutely transformative for our operations"
What do you like best about Redzone?

The user interface is intuitive, even for operators who are less tech-savvy — adoption was fast and smooth.

Real-time visibility into OEE, downtime events, and production performance has been a game changer. We can pinpoint bottlenecks and act almost immediately.

The communication tools built into Redzone have closed long-standing gaps between shifts, departments, and management. Everyone is aligned and better able to address issues as they arise.

The coaching and rollout support was exceptional. Our Redzone coach provided hands-on guidance, ensured follow-through, and helped embed best practices across teams.

The platform drives accountability. Frontline employees can see their impact, and management can reward progress transparently. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

That some of the built-in reporting can feel rigid; more customizable or dynamic graphs would be a welcomed enhancement.

Expanding support beyond iOS/iPad (into Windows or desktop interfaces) would broaden usability across all teams. Review collected by and hosted on G2.com.

Megan S.
MS
Production Manager
Mid-Market (51-1000 emp.)
"Empowers Teams and Delivers Peace of Mind"
What do you like best about Redzone?

What I appreciate most about this tool is how it has empowered my team. They end their day feeling truly heard. The features that let you monitor every aspect of your production facility offer peace of mind and make it easier to identify areas that could use improvement. Review collected by and hosted on G2.com.

What do you dislike about Redzone?

What I like least is not knowing for sure when a chat has been opened by the recipient. I would really appreciate a feature that confirms when a chat has actually been opened. Review collected by and hosted on G2.com.

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