# Pulseway Reviews **Vendor:** MMSoft Design **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.6/5.0 **Total Reviews:** 123 ## About Pulseway Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself. ## Pulseway Pros & Cons **What users like:** - Users value Pulseway's **exceptional customer support** , experiencing seamless solutions and a strong relationship with the support team. (14 reviews) - Users appreciate the **ease of use** of Pulseway, praising its accessibility and quick implementation in daily operations. (14 reviews) - Users commend Pulseway for its **robust feature set** , enhancing tech support and improving overall customer experience. (13 reviews) - Users appreciate the **intuitive interface** of Pulseway, making it easy to implement and enhancing customer support effectively. (9 reviews) - Users appreciate the **seamless monitoring capabilities** of Pulseway, enhancing efficiency with minimal oversight required. (9 reviews) - Easy Setup (8 reviews) - Users rave about the **responsive support** from Pulseway, ensuring quick and effective assistance whenever needed. (8 reviews) - Implementation Ease (7 reviews) - Easy Integrations (6 reviews) - Integrations (6 reviews) **What users dislike:** - Users express frustration over **feature issues** like incomplete modules, frequent logouts, and poor reporting functionality. (6 reviews) - Users note that **reporting and app functionality improvements are necessary** to enhance the overall experience and consistency. (6 reviews) - Users are frustrated with the **missing features** in Pulseway, highlighting incomplete modules and outdated mobile app functionality. (6 reviews) - Users feel the **reporting and mobile app need significant improvement** , impacting overall usability and functionality. (6 reviews) - Users find Pulseway has **limited features** , particularly lacking comprehensive monitoring tools and a cohesive mobile experience. (4 reviews) - Limited Compatibility (3 reviews) - Login Issues (3 reviews) - Slow Performance (3 reviews) - Authentication Issues (2 reviews) - Expensive (2 reviews) ## Pulseway Reviews ### 1. Great Feature Set, but Clunky Tools That Don’t Always Work as Intended **Rating:** 3.0/5.0 stars **Reviewed by:** Jack I. | Managing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Pulseway?** Pulseway has a great feature set for managing a fleet of devices both locally and remotely/field. Remote connectivity is good and the introduction of MDM is the right move forward. Support is and has always been fast and good. Pulseway is used every day in our organisation and we use it across Windows, Mac and iPads. **What do you dislike about Pulseway?** Quite often, features are clunky and sometimes don't work as intended. While support is on hand to assist when this is the case, this happens more frequently that I would like. the UI is still quite clunky and could be simpler to access areas that are commonly accessed. More data from machines and devices would be useful for troubleshooting/general info. **What problems is Pulseway solving and how is that benefiting you?** Pulseway allows us to manage computers and devices remotely with ease. We are able to provide remote support to our field engineers and home workers. We also use Pulseway's patch management for ensuring devices are fully up to date at all times. ### 2. Pulseway’s Mobile-Friendly Remote Monitoring with Real-Time Alerts and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Luciana S. | IT Manager , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Pulseway?** Pulseway is mobile supported, and this helps IT stakeholders in managing and monitoring systems from any location The program is lightweight, with a simple dashboard that allows remote monitoring Pulseway issues patch management and robust automation and this lowers the time needed for handling repetitive tasks The alerts that Pulseway makes are real time, and they have actionable remediation to help fix some problems before they escalate The customer help and facilitation is another brilliant feature that Pulseway offers There is flexibility and remote access of this app, helping yhe internal teams to respond anytime **What do you dislike about Pulseway?** Pulseway lacks customizable and modern analytical features, which makes it less optimal The app has missing features or modules and this creates some inconsistencies in operations **What problems is Pulseway solving and how is that benefiting you?** Pulseway is helps IT team to remotely control and monitor endpoints, servers, and network, which happens in a centralized place The app is designed with high automation on matters alerts and this happens when there is outages, systems failure or even performance problems The handling of patch management is another robust measure the software takes and it creates an easy maintainability plan Pulseway ensures a remarkable remote troubleshooting and this gives support to the systems even without physical access The app ensures IT operations are simplified and this involves MPS for small companies The visibility of systems performance, device health among others is well addressed by this app ### 3. Brilliant Mobile Control and Versatile Remote Management **Rating:** 4.5/5.0 stars **Reviewed by:** Rinalon E. | Threat Intelligence Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Pulseway?** Pulseway has brilliant mobile control and this helps in managing servers and ensuring that this is done from a mobile phone The program instantly inform users when the system behaves abnormally and this creates a smooth response Pulseway has an onboarding process that is efficient and no technical difficulties experienced Pulseway ensures a versatile remote management, where we access systems and monitor them remotely. The app allows automated patching and updates and this. lowers the repetitive tasks **What do you dislike about Pulseway?** Ulseway has incomplete modules and this unfinished version makes the app less usable. The mobile app version for Pulseway is better than the desktop version and this demonstrates inconsistency **What problems is Pulseway solving and how is that benefiting you?** Pulseway is a remotely operated solution that helps in fixing IT systems and manage servers or OS The app is seamless in incidents response and this includes the real time alerts that notify users on any abnormalities experienced Pulseway The app is helpful in routine maintenance, monitoring and patching, which is well automated We get a complete view regarding the health of all devices and systems Pulseway is remain management pf large infrastructure without overwhelming the support team ### 4. Customizable and Powerful with Great Tagging Features **Rating:** 4.0/5.0 stars **Reviewed by:** eric m. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Pulseway?** Tags. Running my own scripts. Working on remote machines silently. **What do you dislike about Pulseway?** Constant upselling. They want to push new modules, yet they still have a few default modules that are not finished or are broken. Let's fix the last module before we push the next, yes? Also, the app logs me out too soon. I am constantly logging back in. **What problems is Pulseway solving and how is that benefiting you?** Like most RMM's, Pulseway keeps all my devices right in front of me with some scrolling. Pulseway changing the color of a device's icons or adding different icons where there was none before is also a great way to see issues at a glance without notification banners all the time. ### 5. Excellent Endpoint Monitoring with Great Alerts and Statistics **Rating:** 5.0/5.0 stars **Reviewed by:** Adolfo O. | Senior IT support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Pulseway?** The alerts, statistics and everything related with the endpoint monitoring, which is what we needed **What do you dislike about Pulseway?** The lack of better graphics in real time like other solutions **What problems is Pulseway solving and how is that benefiting you?** We needed a solution to monitor our endpoints and servers and Pulseway worked flawlessly ### 6. Pulseway RMM is a solid product to consider **Rating:** 4.5/5.0 stars **Reviewed by:** Scott F. | Partner for an MSP, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Pulseway?** It works and the best part is their patch management is a pretty solution, It is easy to use and operate. I have used their support a few times and they have been quick to respond and resolve issues when needed. We use it on a daily basis. **What do you dislike about Pulseway?** The remote control agent can be clunky at times but it still works but wished they would work on developing it a bit more to be more seemless but its not a deal breaker. **What problems is Pulseway solving and how is that benefiting you?** It allows us to provide patch management to our customers servers as an option a redundant remote control for systems that has those agents installed. ### 7. Access Assets Anywhere, Anytime with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Junie J. | Senior Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Pulseway?** You can access your assets anywhere and wherever you are without using your computer **What do you dislike about Pulseway?** The reporting is not good and need a revamp **What problems is Pulseway solving and how is that benefiting you?** It helps us patch machines anywhere on the network including public facing servers ### 8. Remote Access and Automation that Facilitate Management **Rating:** 5.0/5.0 stars **Reviewed by:** João Ferreira R. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Pulseway?** The advantages I like the most are remote access to computers and being able to perform automations that facilitate the management of workstations. **What do you dislike about Pulseway?** The price is a bit high, but apart from that, there is no problem. **What problems is Pulseway solving and how is that benefiting you?** Remote access to computers. ### 9. Monitoring servers, devices, and services **Rating:** 4.0/5.0 stars **Reviewed by:** Pavel B. | ITC manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Pulseway?** It can monitor and organize virtually everything related to servers. Mobile app, overview app for computers. **What do you dislike about Pulseway?** The price of the license could be better **What problems is Pulseway solving and how is that benefiting you?** Monitoring of my servers and customer servers. ### 10. Unique Features, But Pricey Compared to Competitors **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pulseway?** It has amazing features that are not available in other RMMs **What do you dislike about Pulseway?** It’s pricing is very high compared to other comparable rmms **What problems is Pulseway solving and how is that benefiting you?** It was solving a lot of remote issues via remote scripting and automation ### 11. Pulseway provides me the tools I need to grow my MSP. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Pulseway?** What I like about Pulseway is the one-on-one communication with my direct point of contact, Sean. Sean is very knowledgeable and easy to communicate with, allowing me to understand the different products Pulseway offers. Overall, I recommend Pulseway to my friends and clients. Customer support has been a great addition to my experience with Pulseway products. Pulseway's overall products have a clean and easy interface to work with, easy to integrate into my organization, and easy to implement for my clients, and they provide more than enough hands-on training on how to use the products, either through the Pulseway Online Training or one-on-one communication with my direct Pulsway Account Manager, Sean. I use Pulseway products daily in my business to provide the best possible services to my clients. **What do you dislike about Pulseway?** There are no cons in my overall outlook and experience with Pulseway. **What problems is Pulseway solving and how is that benefiting you?** The problems Pulseway solves the complicated solutions other providers offer, with Pulseway is a easy all-in-one online platform to resolve all my clients endpoints in my daily managing services. It benefits my company in resolving the issues quick with ease and when I have questions or require additional help Pulseway (my direct Pulseway Account Manager - Sean) is always there to help me out. ### 12. Pulseway: The Remote Management Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Muhannad K. | CEO & Director, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Pulseway?** The Mobile App is years ahead of its time and I have been using Pulseway for almost 10 years. Their Support and Sales team are patient and great. Most things get resolved instantly and they listen to feedback and always have new fixes and feature ready at bay. Teh Product was easy to user, it had a simple implementation process as well as a plethora of integration to usual apps. Pulsway is my daily driver for remote management as an MSP. **What do you dislike about Pulseway?** Occasional cohesiveness between the webapp and mobile app. There are some rare instances that the Web App and the Mobile App function differently, whereas as an avid software user, the general stance is that there would generally be the the same experience across web and mobile. The mobile app has not been updated in terms of excessive functionaliy as well as looks as it still holds the same look and feel and most of the functionality from years ago. That being said, even those functionalities are ahead of its time when they were release, I hope they improve their mobile app whilst they are already improving their web app as I believe their mobile app sets them apart from other competitors. The ability to restart a PC or check its logs while being away and remote itself is nuff said. Improved notifications is also another aspect I would like to add. **What problems is Pulseway solving and how is that benefiting you?** The primary issue of an MSP is the ability to work proactively than reactively, and pulseway helps acheive that and ticks almost all those boxes. ### 13. Pulseway has been a excellent addition. **Rating:** 5.0/5.0 stars **Reviewed by:** Woody H. | General Manager & Senior Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Pulseway?** The RMM is wonderful. The RMM webapp and the RMM phone app are identical. There is nothing I can't do or see from phone. Extremely easy to implement and use. Support is quick to respond to emails, whether they are questions, requests, or issues. The PSA is just as good as the RMM. I would recommend both, we use both on a daily basis. **What do you dislike about Pulseway?** Update schedule. I wish they would publish their update schedule. **What problems is Pulseway solving and how is that benefiting you?** We are able to be proactive instead of reactive with Pulseway. The RMM notifications let us know when there is an issue that we need to address before our customers call us. We are also able to use the RMM for trend analysis and recommending drive expansion, memory expansion, etc. The PSA is our service desk, CRM, and billing platform. Everything flows through Pulseway giving us a one stop shop for what we need. ### 14. Powerful MSP platform with EXCELLENT customer support and service backing! **Rating:** 5.0/5.0 stars **Reviewed by:** Ramone H. | CEO/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Pulseway?** The always working to innovate by finding new and better ways to do all the things neccesary for the success of MSP's and their clients. The platform is secure, intuitive to use, and deploy. It has integrated seamlessy thus far into every normal and custom customer setups that I often work on, so it has given me a better handle on processes and systems running, with ever increasing visibility into the network infrastructure that I manage. I use it VERY often, every day, multiple times per day, whether from my laptop, desktop or mobile app. It's VERY easy to deploy and organize right from install, and the customer support is phenomenal. My account manager is ALWAYS on the ball, and reaches out ever so often to check in to make sure I have all that I need. Every issue I've brought up has been handled with urgency (even if it's not an urgent matter) and efficiency. I lke that A LOT. I tested other platforms before choosing Pulseway, and everyday it's confirmed that I chose right. **What do you dislike about Pulseway?** I'll have to get back to you on that if or when I find something. **What problems is Pulseway solving and how is that benefiting you?** I am a small MSP, and Pulseway manages all the endpoints of all my customers, desktops/laptops and servers, doing RMM, allowing Remoe access, handling operating system updates based on rules I've setup, patch management to installed applications, virus and ransomeware hunting, prevention and mitigation, as well as email security through Graphus. A lot of all that is done automatically through schedules and scripting, and in response to triggers on the different endpoints. It has freed up quite a bit of my time to focus on other things that would normally take me some time to get to because I had to be doing all this manually for all of the 88 endpoints I manage. Now I can see ALL of them through one pane of glass, and be able to deploy updates, patches, and any configuration changes needed through either my own custom scripts or the plethora of built-in scripts made avaiable on the pulseway platform. I can see what any or all of the endpoints are doing at any point. ### 15. I cannot imagine using another company **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | Help Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Pulseway?** We currently use PSA, RMM, and IT Glue through Pulseway. The most helpful feature is that all three applications integrate into each other, Azure and on-prem Active Directory. These products are easy to use and navigate once everything has been set up. We use all three of these systems daily, and the RMM mobile application helps us keep tabs on the systems when we are not in the office. The few times we've had to reach out to support, we received fast and helpful responses and solutions usually within a day. **What do you dislike about Pulseway?** It's tough to identify a downside of Pulseway. If I had to be picky, it would be that we cannot do everything in the mobile application that we can do with the web version of RMM. I understand it's tougher to fit all those features into the mobile application but if I HAD to choose something to make better. **What problems is Pulseway solving and how is that benefiting you?** My favorite feature of Pulseway is that you do not need to be on the same network to remote into a computer, like several of their RMM competitors. As long as the PC has access to the internet, you can remote in. We can monitor the endpoints, servers, and networks with the system and receive notifications through the mobile application. These notifications help us have a better understanding of what is occurring on the network and allow us to correct it before business hours. RMM is tied in with ticketing systems which automatically creates a ticket for us to add our notes on the issue. ### 16. A great toolset that comes along with great support for any computer technician business **Rating:** 5.0/5.0 stars **Reviewed by:** Nimble N. | Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Pulseway?** Pulseway helped me take my computer repair services to the next level, and they've grown with me since. They have helped with solutions, insight, and just making customer support better; remote tools, managed antivirus software, the tools they have can definitely take a one man computer repair business to a fully fledged helpdesk, improving their customer's experience along the way. It's easy to use, and it's easy to setup on the client side too, allowing you to create a recurring revenue and customer loyalty. **What do you dislike about Pulseway?** Pulseway in Australia hasn't been able to provision Microsoft Office products along with the plethora of other solutions they provide. **What problems is Pulseway solving and how is that benefiting you?** RMM tools, the ability to deploy BitDefender and other solutions. ### 17. Set it and forget it **Rating:** 5.0/5.0 stars **Reviewed by:** Štěpán F. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Pulseway?** I really like this RMM solution because it allows me to set everything up once and then not worry about it. Its robust feature set covers all my needs without the need for constant oversight, which saves me a lot of time. Plus, the expert support available makes it easy to configure and optimize, ensuring that everything runs smoothly. The combination of reliability and minimal maintenance is exactly what I value in IT management tools. **What do you dislike about Pulseway?** I have very little to criticize about this system, except for the mobile app, which occasionally forgets that I’m logged in. It’s a minor inconvenience, but overall it doesn’t take away from the system's otherwise exceptional performance and reliability. **What problems is Pulseway solving and how is that benefiting you?** This software likely solved several key problems for me. It reduced the need for constant oversight and manual intervention in IT management, allowing you to focus on other tasks without worrying about the system's performance. The extensive feature set helped streamline various IT processes, such as real-time monitoring, patch management, and automation, all of which can be complex to handle manually. Additionally, the expert support likely eased the burden of configuring and optimizing the system, ensuring everything runs efficiently without requiring in-depth technical knowledge on your part. ### 18. Customized for me since day one. **Rating:** 5.0/5.0 stars **Reviewed by:** Fabien C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Pulseway?** Providing the promised service is a given, and they do it well. What sets them apart is the relationship I’ve developed with the team. Even when there are changes within the company, I always end up working with someone who understands my business. They get it because they listen. I’ve had the privilege of using Pulseway for quite some time now, and it has become an integral part of how my business operates. Easy to use, easy to contact... What more could you ask for? :) **What do you dislike about Pulseway?** I would love to see lite and easy to print report of small business. I would love to have a more interactive platform for browser too. **What problems is Pulseway solving and how is that benefiting you?** Having a pulse on the customer's IT life line. ### 19. Pulseway provides an exceptional suite of services and support. **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Sole Propriator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Pulseway?** Pulseway seamlessly integrates their RMM and PSA solutions, allowing me to better track and invoice my time without any additional overhead. Pulseway's RMM has a wide variety of indispensable scripting and management tools which they are regularly enhancing and adding to. Most importantly, Pulseway has exceptional customer service. Our account manager James Norris is outstanding. James really goes the extra mile to make sure we have everything we need from assistance with sales of services, onboarding, and obtaining product support. **What do you dislike about Pulseway?** There is definitely a learning curve associated with the more powerful aspects of the RMM and PSA, fortunately Pulseway is very responsive to questions and provides guidance to ensure we get the most out of our services potential. **What problems is Pulseway solving and how is that benefiting you?** Pulseway has become an integral and indispensable part of our company's infrastructure. Pulseway provides exceptional remote support and monitoring of our customer's IT hardware which is the backbone of our services. Pulseway's PSA has become the center of our invoicing, deliverables, and time tracking. Pulseway's integration with Bitdefender has taken over as our provided anti-virus and anti-malware solutions. ### 20. TSG Pulseway Review 08-01-2024 **Rating:** 5.0/5.0 stars **Reviewed by:** Rick S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Pulseway?** Pulseway RMM is easy to use, easy to deploy, keeps tract of all of my customers computers in one place, I use it daily, it integrates easily with most of my IT support tools and the Pulseway support is at the top of my list of vendor support, **What do you dislike about Pulseway?** I wish they had Linux Remote Desktop Support. **What problems is Pulseway solving and how is that benefiting you?** Before Pulseway all of support calls were reactive and usually after things had really gone bad. Now that Pulseway has been deployeed on all my customers computers and servers the vast majority of my service calls are proactive which allows me to see and fix problems when they are first starting to become a problem and are small and easy to fix rather than waiting until they have become a major problem and caused the entire computer to fail. ### 21. Excellent product for the value **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan W. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Pulseway?** The platform is constantly improving as they add more features. They always are open to customer feedback and requests when adding features as well. **What do you dislike about Pulseway?** My biggest gripe is the differences between the mobile app and the web app. It seems odd to me but there are functions that can only be executed in the mobile app like installing apps and running workflows on a specific machine ad hoc. There is also no dark mode on the web app. **What problems is Pulseway solving and how is that benefiting you?** Pulseway offers a very helpful remote support tool with nice features like transferring files and integrated chat. It also helps me easily manage my variety of machines and platforms. The platform being more mobile focused does have some nice benefits where you can easily manage and perform tasks on a machine from your phone. ### 22. Pulseway is Superb! **Rating:** 5.0/5.0 stars **Reviewed by:** Silverio S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Pulseway?** I've been using Pulseway RMM for the past 5 years, and it has truly transformed our IT management process. The platform's intuitive interface makes it easy to monitor systems, deploy updates, and handle remote support. Real-time alerts and detailed reporting have been invaluable for staying on top of issues before they escalate. Integration with our existing tools has been seamless, and the overall performance has exceeded our expectations. Pulseway RMM has not only improved our operational efficiency but also enhanced our ability to provide top-notch support to our clients. Highly recommended! **What do you dislike about Pulseway?** Lacks full MacOS support. MacOS is supported, but lacks feature parity vs Windows. **What problems is Pulseway solving and how is that benefiting you?** Pulseway is our main agent to manage our customer's endpoints. From it we patch, provide support, vulnerability management, endpoint backup and EDR. ### 23. Pulseway for the Win **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas E. | IT Technician, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Pulseway?** The user-friendly design of Pulse Way of the how it simplifies patching and automates installations is what makes Pulseway the winner for me. **What do you dislike about Pulseway?** The way we use Pulseway is split into two separate websites having both RMM and PSA baked into the same site would be the best. **What problems is Pulseway solving and how is that benefiting you?** Pulseway solves several key problems by providing a centralized platform for remote monitoring, management, and automation. This benefits me by significantly reducing the time and effort required to manage IT systems, ensuring that tasks like patching, software installations, and system monitoring are automated and streamlined. It also enhances our ability to respond quickly to issues, minimizing downtime and improving overall efficiency. ### 24. Gabriel was excellent **Rating:** 5.0/5.0 stars **Reviewed by:** William K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Pulseway?** Gabriel's performance has been exemplary in every aspect of their role. Their unwavering support for my business and clients has been a driving force behind our continued success. I have no doubt that Gabe, will continue to excel and contribute positively to our organization. **What do you dislike about Pulseway?** Just a few items. 1. when logging into the web app it always asks to label the browser even if it was labeled. 2. sometimes remote sessions are on the slow side but could be for various reasons **What problems is Pulseway solving and how is that benefiting you?** remote management and central access for client status ### 25. Powerful RMM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Matteo L. | Sysadmin, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Pulseway?** I use this software daily. Effortless monitoring of managed systems. Many powerful features such as automation workflows. Very easy to implement. Supports a bunch of integrations with other softwares. Customer support is always present, I have a direct contact with an account manager. Mobile app is awesome. **What do you dislike about Pulseway?** Underwhelming linux integration, such as missing support for patch management and missing support for Linux KVM connector, at the time of writing. **What problems is Pulseway solving and how is that benefiting you?** It removed a lot of work from me and my team, especially with Patch Management and Automations. I have more time to focus on other things. ### 26. Great Product But Not As Great Company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Pulseway?** Been using it for many years and it's a life-saver. Have been able to support my clients on the go and they hardly ever noticed it. Great software. Special mention to my accounts manager Jack Shelton for his patience and lots of assistance to me due to the company's double-billing and forceful contract mentality. **What do you dislike about Pulseway?** Lately they've been partnering with other companies for other products, without any thoughts or attempts to integrate it with their software. The sales person will push for these software without mentioning about the non-integration, and after signing up, you'll noticed that the usual well-developed software is marred with all these 3rd party software creating lots of sign-in and maintenance for different software. The worst part is the billing. Now I have to pay via multiple different channels and it did encounter double-billing once. Thanks to Jack Shelton for assisting though. **What problems is Pulseway solving and how is that benefiting you?** Providing remote support to clients on-the-go, anytime, anywhere. ### 27. Essential Tool for Remote IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** MOHAMAD A. | Senior System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Pulseway?** Pulseway excels in providing comprehensive remote monitoring and management capabilities. The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts. The automation features save a considerable amount of time, and the software's integration with various platforms is seamless. **What do you dislike about Pulseway?** Nothing really, didn't have any huge issues or troubles. It was seamless as it can get **What problems is Pulseway solving and how is that benefiting you?** Pulseway simplifies IT management by offering an all-in-one solution that is easy to use. Its centralized platform allows for efficient endpoint and patch management, saving time and reducing the complexity of managing multiple systems. This streamlined approach ensures that our systems are consistently up-to-date and secure, ultimately improving overall productivity. ### 28. Best, Easy and Usefull tool I ever used **Rating:** 5.0/5.0 stars **Reviewed by:** ergun a. | It Management And Support Company Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2024 **What do you like best about Pulseway?** Very easy to instal but beside can reach almost every detail of the asset and able to manage. Specially from mobile, able to monitor, get warnings and track the assets of all customers with a single click. Its a life and time saver. Can reach Support any time just with an email. **What do you dislike about Pulseway?** Remote desktop might get some improvements but overal is perfect **What problems is Pulseway solving and how is that benefiting you?** With Pulseway I am able to solve all client and server issues before they had an issue. By quick notifications, I am handling the issues before they became issue. ### 29. Max Maxwell review of Pulseway **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Director, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Pulseway?** Very easy to setup and remotely manage all of our systems, including patch management and endpoint protection. The customer service has been exceptional and the product development gives us confidence in the product for the future. **What do you dislike about Pulseway?** There are very few but we think the web interface although practical could do with UX improvements / overhaul to make the product even better. **What problems is Pulseway solving and how is that benefiting you?** As a small firm I cover all of the IT management as well as being Creative Director. Pulseway has streamlined office wide systems management, which has saved myself a huge amount of time and resources and gives me the confidence to rectify any issues quickly. The ability to run all of our patches and endpoint protection from the same interface is an absolute time saver and minimizes the risk of any patches / updates slipping through the gaps. ### 30. A robust easy to use RMM with competitive features and fantastic UI. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Pulseway?** I tried a few RMMs before landing on Pulseway. I was surprised by how easy it was to deploy and set up my environment. I was initially attracted to Pulseway due to the attractive pricing. Bigger RMMs were more expensive per seat than Pulseway, and I didn't have the seat volume to negotiate the price down. Pulseway's pricing was very straightforward, and honestly, it's pretty refreshing to deal with it that way. After the first year or two, I got a 3-year contract, and I'm quite happy I did. I currently use it to update Windows workstations, manage other programs through patch management, set up alerts, remote access, deploy and uninstall programs, and I even use it for some security features like ransomware detection. Support has always been fantastic and available to help or even brainstorm with me on how to accomplish something. As a smaller user, their support even calls me quarterly to discuss any issues I may be having. It's reassuring that they are adding integrations and additional features so often. They have regular webinars from partners to explain new functionality or just to explain new features of the pulseway platfrom. Their programmatic workflow feature is pretty interesting. You can make a workflow with multiple events and make it do some really cool things, e.g., if this process is active, do this; else, do this, then this. Another thing to consider is that this platform's UI and app support are top-notch compared to other RMM solutions I've seen. As someone who is not glued to my desk, I really appreciate having so much control via my phone. Overall, I've used the platform for quite a few years now, and it has my confidence. **What do you dislike about Pulseway?** Pulseway's desktop remote access could use a little more polish, although it gets the job done for support sessions. I have normal users who need to remote into their machines, so I already use Splashtop Business and ended up not using Pulseway's remote tool much. I feel it would be nice if they offered even more templates for scripts and reporting. Since first signing up, they have added quite a few powerful ones, such as sending me a list of all active processes. I'd love more powerful scripts like that ready to go. They are adding new ease-of-use features like the device management tab, which allows you to run quick workflows and scripts on an individual machine or two machines without having to first set a scope manually, etc. I'd like these core platform improvements to be prioritized over third-party integrations. **What problems is Pulseway solving and how is that benefiting you?** Endpoint management is tough, and there are a lot of tools that I am juggling. I'm just glad my core tool, Pulseway, is running on autopilot for me, handling my programmed alerts and performing my policy patch management and updates without a hitch. Pricing is very reasonable, so it frees up funds to spend on other needed things, such as ever-increasing Microsoft email/Entra security licensing, for instance. ### 31. Pulseway has been Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Pulseway?** Pulseway, under the guidance of our dedicated Account Manager, James Norris, has been instrumental in our company's remarkable growth. Thanks to their solutions, we've seen a nearly $100,000 increase in new revenue, a testament to their effectiveness. James consistently goes above and beyond, always available to answer calls and emails, ensuring we receive the support we need, when we need it. Their competitive pricing on services has been a significant advantage for us, allowing us to maximize our budget. Moreover, the consulting advice we've received from Pulseway has been invaluable in navigating the daily challenges faced by MSPs. We wholeheartedly attribute a significant portion of our success to Pulseway and James Norris. Their comprehensive solutions, combined with exceptional support and guidance, have been transformative for our business. We are confident that our partnership with Pulseway has equipped us with the tools and resources necessary to thrive for years to come. Pulseway has not only met but exceeded our expectations, and we are genuinely excited about the future of our collaboration. **What do you dislike about Pulseway?** While our overall experience with Pulseway has been overwhelmingly positive, there have been occasional hiccups with integrating some of their solutions with other platforms commonly used by MSPs. However, these instances have been relatively minor and haven't significantly impacted our operations. **What problems is Pulseway solving and how is that benefiting you?** Pulseway's RMM solution has been essential in solving a myriad of problems for our MSP business. Its robust monitoring and alerting system has allowed us to proactively identify and address issues before they escalate into major incidents, minimizing downtime for our clients. The ability to remotely access and troubleshoot endpoints has drastically reduced the need for on-site visits, saving us valuable time and resources. The automation features have streamlined our operations, enabling us to perform routine maintenance tasks and updates efficiently and consistently. Moreover, Pulseway's integration with our PSA platform has facilitated seamless communication and collaboration between our technicians, ensuring smooth incident resolution and optimal client satisfaction. The detailed reporting and analytics provided by the platform have empowered us to make data-driven decisions and continuously improve our service offerings. Overall, Pulseway's RMM solution has proven to be an indispensable asset, allowing us to deliver proactive, efficient, and reliable IT services to our clients while optimizing our internal processes. It's truly been a game-changer for our MSP business. ### 32. Simple, reliable and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Leandro P. | IT Manager - Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Pulseway?** Pulseway is simple, easy to use and the features it provides are all we need to be able to manage all of our PCs. The support team and the account manager have been amazing. Always responsive and helpful. **What do you dislike about Pulseway?** The antivirus integration could use some improvement. we encountered some issues where we had to restart some machines multiple times in order to be able to install Bitdefender. Also, some sort of antivirus console could be available on the webapp instead of needing to connect elsewhere. **What problems is Pulseway solving and how is that benefiting you?** Remote managing all computers, remote support as well as automation and updates ### 33. Managing multiple servers never been easier **Rating:** 5.0/5.0 stars **Reviewed by:** Rick J. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Pulseway?** I have been using Pulseway now for over 10 years, and in that time it has become indispensable. I can see that status of all my servers in one place, and get notification about anything on the servers that I need. Easy to configure, easy to use, and it has got me out of trouble so many times! **What do you dislike about Pulseway?** I am really having trouble thinking of anything I really don't like about Pulseway. **What problems is Pulseway solving and how is that benefiting you?** Keeping me informed about everything going on in my servers, and allowing me to apply updates remotely without even having to login to each server. ### 34. Pulseway to the rescue **Rating:** 5.0/5.0 stars **Reviewed by:** Jay P. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Pulseway?** The software boasts an intuitive and aesthetically pleasing user interface, complemented by a plethora of robust and highly beneficial features. It has consistently demonstrated exceptional performance, significantly enhancing the efficiency and productivity of our organization. **What do you dislike about Pulseway?** The Service Desk could benefit from the addition of several new features to enhance its functionality and improve user experience. **What problems is Pulseway solving and how is that benefiting you?** We primarily utilize this system to guarantee the implementation of appropriate updates, as well as to facilitate asset management and enable remote control functionalities. ### 35. Pulseway Monitoring Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Pulseway?** We like the new, simplified licensing model, we love the integrations into other, supporting software and the step-by-step help and support is great. We use Pulseway daily for support of & insights into our infrastructure. The system is easy to use and quick and easy to implement. **What do you dislike about Pulseway?** There doesn't seem to be any real network monitoring tools at the moment. **What problems is Pulseway solving and how is that benefiting you?** Pulseway gives us insight into server status in one screen. This way we can pick up issues ahead of time, as well as being able to receive notifications based on the settings we've set. ### 36. Cost effective RMM platform with a lot of potential **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Pulseway?** Of all the RMM platforms I have worked with, Pulseway is the easiest to use. I am also not bound to a PC with it as the mobile app has pretty much all of the web interface functions. Installation and removal easier to work with as opposed to other platforms that shall remain nameless. It is worlds better than having nothing. **What do you dislike about Pulseway?** Things I dislike about Pulseway -none at the moment, previous gripes have been resolved While I have some criticisms of Pulseway I am unable to artulate any at the moment and am happy with the product **What problems is Pulseway solving and how is that benefiting you?** We were looking for a system to easier locate users and their systems for support and inventory purposes. ### 37. Great Company with a great product and amazing customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | District IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Pulseway?** The continued support and customer service you provide is the best. Having a direct contact to help me with my needs and ensure i am getting the bestout of your product is something I cant not replace. **What do you dislike about Pulseway?** I have hadne zero issues with pulseway up to this point. **What problems is Pulseway solving and how is that benefiting you?** Pulseway makes managing my endpoints as well as patches a breeze and gives me the sercurity I need to sleep at night and execute my daily tasks seemlessly. the ability to remote in and work on endpoitns from my desk is icing on the cake. ### 38. Small Business Pulseway Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Pulseway?** Pulseway allows me to remotely connect to computers to offer tech support. It also allows monitoring of our company server. The capabilities are very extensive, and whenever there is an IT need, Pulseway typically has a solution **What do you dislike about Pulseway?** Not being an IT individual by experience, or by education, I know that we are leaving a lot of capabilities unused. Finding time to navigate the capabilities, and then implementing them, can be bit overwhelming. **What problems is Pulseway solving and how is that benefiting you?** Pulseway allows us to manage updates to computers, and provide a secure, yet minimalist, antivirus software (Webroot). Pulsway as a company is also helping us to get our information backed up to prevent downtime in the event of hardware disruptions. ### 39. Effective budget friendly RMM solution **Rating:** 5.0/5.0 stars **Reviewed by:** Frank R. | Director of IS/CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Pulseway?** Pulseway provides a large feature set on a consolidated platform. The OS and third-party patching are extremely effective and easy to use. **What do you dislike about Pulseway?** The PSA is not as feature rich as some other offerings in the space. I would like more granularity in setting different required fields per ticket type. **What problems is Pulseway solving and how is that benefiting you?** The primary reason for purchasing Pulseway was to manage OS and third-party patching. It is very easy to use for that purpose and has exceeded expectations. ### 40. It just works and does what it shall do **Rating:** 5.0/5.0 stars **Reviewed by:** Harold K. | Tournament Director/Referee, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Pulseway?** Once it is configured it is easy to use. It runs and does what it is supposed to do. It comes close to support with zero effort. **What do you dislike about Pulseway?** There is some learning curve to learn all the menus and functions and the dependencies between them. **What problems is Pulseway solving and how is that benefiting you?** Time to spent for administration which I do not have as a volunteer admin. ### 41. The best solution for monitoring IT infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic V. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Pulseway?** High accessibilty, always updated, With the support behind it. New improvements come frequently, extremely easy to roll out to systems on site. Use it now daily to maintain our systems. **What do you dislike about Pulseway?** Yet to experience any downsides to pulseway **What problems is Pulseway solving and how is that benefiting you?** Reporting software issues, keeping endpoints site wide current. Helping to keep ahead of developing issues. ### 42. Great product and support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Luis R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Pulseway?** Easy to use, rep is amazing, always open to feedback and improvements. Always guide you to get the most out of your subscriptions and make sure you're using all the features most efficiently! **What do you dislike about Pulseway?** A lot to take in, but I'm sure thats the case with any RMM, but once you learn it all its fantastic! **What problems is Pulseway solving and how is that benefiting you?** Allows me quick access to control and fix end user computers ### 43. Great overall solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Pulseway?** Great allround solution for monitoring, patch management and system administration for users and servers. Offers a lot of extra services that can be bundled. I use it every time a server needs work or I need access. Very easy to integrate and implement on windows and Linux machines. **What do you dislike about Pulseway?** No support on the weekend which has caused some issues in the past. **What problems is Pulseway solving and how is that benefiting you?** Reliable remote control into any server machine and being able to monitor processes and critical services. ### 44. Experience with Pulseway **Rating:** 5.0/5.0 stars **Reviewed by:** Brett M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Pulseway?** Product is intuitive and user friendly, and the staff are superb and dedicated to client service. Especialy Aston Reed **What do you dislike about Pulseway?** Billing methodology to complicated and cumbersome **What problems is Pulseway solving and how is that benefiting you?** Giving me instant access to incident reporting and remediation ### 45. Fast to setup and reliable to service / Remote Control and Monitoring Software also for SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas-Joel R. | CFO/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Pulseway?** Fast setup for a very mighty tool, responsive support at any stage of the process of implementation and customizing, grouping of devices and respective rolled out policies easily usable, for the price of one Teamviewer license I have an extensive remote control and monitoring suite **What do you dislike about Pulseway?** Large extent of features can be overwhelming when not tackling it full-time **What problems is Pulseway solving and how is that benefiting you?** Fast access to control and monitor my users devices when a problem or incident occurs ### 46. Overall a great RMM **Rating:** 3.5/5.0 stars **Reviewed by:** Macaulley C. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Pulseway?** Pulseway gives us the ability to easily provide remote support to our staff **What do you dislike about Pulseway?** Pluseway has some issues with some of the features. But, any issues are generally incestigated. **What problems is Pulseway solving and how is that benefiting you?** Pulseway is allowing us to provide remote support to our staff. allowing us to get in depth information about the devices connected and notifications for our servers. ### 47. Life with Pulseway **Rating:** 5.0/5.0 stars **Reviewed by:** Steven W. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Pulseway?** The support team is wonderful and my account manager, Max Johnson is outstanding. **What do you dislike about Pulseway?** Not being able to uninstall the agent from the browser. Deleting old computers de-registers them from your account. **What problems is Pulseway solving and how is that benefiting you?** It gives us realtime monitoring of our computers and allows us to run custom reports on our IT inventory. ### 48. Not a great Ticketing System **Rating:** 0.5/5.0 stars **Reviewed by:** Kellan C. | Helpdesk Man, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Pulseway?** The RMM side of it was great and had all the info we needed **What do you dislike about Pulseway?** Was very clunky and slow with ticketing also didnt look the best **What problems is Pulseway solving and how is that benefiting you?** It was allowing us to check with all out endpoints ### 49. Pulseway is a great product and the Team provide amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Pulseway?** Jack, our account manager from Pulseway RMM, has been exceptional in delivering top-notch support and personalized service. His proactive approach and deep understanding of our needs have significantly enhanced our IT management experience. Pulseway RMM’s platform, combined with Jack’s expertise, has truly streamlined our operations and improved our overall efficiency. **What do you dislike about Pulseway?** Required additional third-party software integration and the remote access software needs development. **What problems is Pulseway solving and how is that benefiting you?** Easy interface to identify issues on the go. ### 50. Pulseway is an amazing product **Rating:** 5.0/5.0 stars **Reviewed by:** Sean . | Infastructure Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Pulseway?** I love the versatility and ease of use, it makes managing multiple endpoints easy. **What do you dislike about Pulseway?** the ticket and rmm systems require two separate logins. **What problems is Pulseway solving and how is that benefiting you?** Pulseway is a very useful tool for monitoring our servers and workstations for our clients. ## Pulseway Discussions - [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment - [View Pulseway pricing details and edition comparison](https://www.g2.com/products/pulseway/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+13%3A44%3A53+-0500&secure%5Bsession_id%5D=01c11c31-6e36-4bcb-9647-163159f3945d&secure%5Btoken%5D=11f362ad0e9496d7aea32b6568ce61b780369efd7dfc3f1974c4528c932cf33b&format=llm_user) ## Pulseway Integrations - [Datto Endpoint Backup](https://www.g2.com/products/datto-endpoint-backup/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) ## Pulseway Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Generative AI** - AI Text Summarization **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Deduplication - Lag Free Operation **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Generative AI** - AI Text Generation - AI Text Summarization **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance - Deduplication **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Pulseway Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,263 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,121 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - 4.5/5.0 (753 reviews)