ServiceMax Reviews & Product Details

What I like best is the fact it is very intuitive and user-friendly software. The fact that the system is built on the Salesforce platform makes it extremely user friendly. It also allows for plug and play integration with different systems. We are looking to also integrate this system with our call center contact management system. Review collected by and hosted on G2.com.

The variety of user profiles can be a bit confusing, but at the same time, that variety allows you to really customize to your business needs. There are only certain combinations of profiles and unfortunately our business is not as cookie cutter as the available profiles so that caused us to change or alter some of our users abilities and responsibilities. Review collected by and hosted on G2.com.

I like that you can create groups, I like that you can use it remotely, and it's built-in emojis:) Review collected by and hosted on G2.com.

The product answers my needs, and I can't think of something I dislike about this product. Review collected by and hosted on G2.com.

The enterprise messenger is a great tool for internal communications. The interface is intuitive and easy to use. It is very easy to find colleagues using the company domain. It allows to share multiple media formats in real time. Review collected by and hosted on G2.com.

It slows down a bit on unstable internet connections. Review collected by and hosted on G2.com.

The best thing - Its user-friendly interface and also Zinc is built with a lot of features that we can use to communicate quickly and securely with our colleague( about location and price) - communication with a colleague is very smooth and no interference. Review collected by and hosted on G2.com.

this product can change the world but due to lack of marketing - industry not aware of this tool, the Zinc marketing team has to push hard in the marketing area. Review collected by and hosted on G2.com.

I love using Zinc enterprise application because it offers the best features for all team communication, it's so awesome to conduct video conferencing using the application, it is simple and the video quality is the best. The audio is so clear, Zinc enterprise app works well on both desktop PC and on mobile devices. The application synchronization is great, Zinc allows recording of video or audio calls making it easy to keep records. The application supports different languages embracing diversity. Review collected by and hosted on G2.com.

The application consumes more of computer resources such as CPU usage and also storage when it's running, running the app concurrently with other applications becomes difficult. Review collected by and hosted on G2.com.

Zinc enterprise messaging app is an exceptional tool for team communication. The application offers a very nice platform for organizations to build collaborative departmental teams. It allows teams to easily share ideas and information much more conveniently without any hassle. Members can easily video conference using the Zinc application. The quality of video is nice and the audio is also clear enough. One can easily share files using the Zinc enterprise app. The application also allows users to connect with other third-party software, enabling sharing of information that is on other applications much more easily. Review collected by and hosted on G2.com.

The application does have a vibrant customer support team, but they sometimes delay in responding to issues affecting their users. Review collected by and hosted on G2.com.

Zinc supports calls, both audio and video calls making it easy for employees in a company to communicate easily. Depending on the communication they want to do, they can do it comfortably by choosing either a video or an audio call. If one cannot reach another team mate via a call, they can always leave a message. Zinc supports messaging and passing along a message to many people is easy because Zinc supports broadcasting of messages. With Zinc, one can share documents in various formats to other employees on Zinc. Review collected by and hosted on G2.com.

Zinc is really nice and I have never disliked it because it does not consume a lot of bandwidth. Zinc also does not require a very strong signal strength to use, and when you send a message even when there is no internet, as soon as you connect to the internet, the message will always be send. Review collected by and hosted on G2.com.

Zinc is a great messaging application for team members in any company. One can broadcast a message to members of his team which makes it easier conveying a message. The audio and video quality of Zinc is very good and that makes it very great for video calls. Zinc is the perfect application for any company because it does not consume so much bandwidth. Team members can easily share files on Zinc. Communication between team members is made easy with Zinc Review collected by and hosted on G2.com.

I don't dislike anything about Zinc as it is a great tool for team collaboration. Review collected by and hosted on G2.com.

Zinc is a great messaging tool, that makes communication easy and efficient between team members. Zinc does not need a very strong internet connection hence it is great for any organization as there is no much bandwidth consumed. The video conferencing feature is great as the video quality is very nice. Broadcast messaging is great especially when one needs to pass the same message to all the members in their team. You can also easily share documents and files with your team members. Review collected by and hosted on G2.com.

Zinc requires an internet connection which is a great challenge, especially when one is out for fieldwork and the place they are in has a poor signal strength. However, Zinc can allow you to send a message even where there's no internet connection, and as soon as you are connected to the internet, the recipient can receive the message. Review collected by and hosted on G2.com.

Zinc enterprise application is the best alternative any user should think of if they are looking for an application with great messaging and video conferencing capabilities. Zinc application offers a very intuitive interface straight from the signup pages all through to in-app features. The application has been designed to facilitate team conversation and collaboration. Finding co-workers on Zinc app is simple. Whenever you sign up with a company/business email, a list of all users already using the application in your company will be displayed. Zinc enterprise app allows you to conveniently send a broadcast message to all your contacts from the broadcast tab on the application. Review collected by and hosted on G2.com.

The quality of video on video conferencing is greatly affected by internet connections; there is sometimes a lag on audio. Review collected by and hosted on G2.com.