ServiceMax Features

Uses the calendar tool to determine field workers who are free for the job. This feature was mentioned in 68 ServiceMax reviews.

Based on 68 ServiceMax reviews. Notifies field service workers of their upcoming assignments.

Allows users to see tasks according to permissions and roles. 65 reviewers of ServiceMax have provided feedback on this feature.

Allows clients to book jobs through the desktop page or within the app. This feature was mentioned in 68 ServiceMax reviews.

Tracks employee location to ensure timeliness. 59 reviewers of ServiceMax have provided feedback on this feature.

Enables communication within the app from manager to field service employee. 65 reviewers of ServiceMax have provided feedback on this feature.

Monitors behavior in the field. 58 reviewers of ServiceMax have provided feedback on this feature.

As reported in 58 ServiceMax reviews. Notifies clients, should any delays or mishaps occur.

As reported in 55 ServiceMax reviews. Includes some ability to serve as a sales and ordering application.

Creates reports that reflect field performance either as a team or individually, to review productivity. 66 reviewers of ServiceMax have provided feedback on this feature.

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. 68 reviewers of ServiceMax have provided feedback on this feature.

Sends invoices through the software and allows clients to pay on the spot. 63 reviewers of ServiceMax have provided feedback on this feature.

As reported in 57 ServiceMax reviews. Integrates with CRM software to monitor all aspects of the customer relationship.

As reported in 47 ServiceMax reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting