I mostly used Protractor for its reporting purposes when I worked as a Project Manager for a mid-sized franchise system called "Honest-1 Auto Care". All of the franchise units were required to use this system, and we all really found it to be a pretty great system for use in the auto-repair POS environment. Review collected by and hosted on G2.com.
We had very few snags, honestly. I have nothing bad to say about Protractor. Review collected by and hosted on G2.com.
I liked the in dept scheduling feature it makes sure that there is enough time to speak with each client about the issues with their vehicles. Review collected by and hosted on G2.com.
I am not a fan of the entire program. I have found it easier to use another software. Review collected by and hosted on G2.com.