Generated from real user reviews
See Related User Reviews
Kayla W.
Small-Business (50 or fewer emp.)
4.0/5
"Great communication tool"
What do you like about Prokeep?
Helpful when communicating with customers.
Blaine M.
Small-Business (50 or fewer emp.)
4.5/5
"It has been very helpful with the transfer of pictures and communicating with customers."
What do you like about Prokeep?
Picture sending and sending messages that can be responded by the customer on their time. Not having to give out a personal cell number is worth it.
See Related User Reviews
Blaine M.
Small-Business (50 or fewer emp.)
4.5/5
"It has been very helpful with the transfer of pictures and communicating with customers."
What do you like about Prokeep?
Picture sending and sending messages that can be responded by the customer on their time. Not having to give out a personal cell number is worth it.
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Really neat functions, needs a little work to refine its mechanics"
What do you like about Prokeep?
The simplicity of how it works and its raw functions are amazing. It easly works with other applictions to send both pictures and messages.
See Related User Reviews
John B.
Mid-Market (51-1000 emp.)
5.0/5
"Very user friendly."
What do you like about Prokeep?
The ability to let customers text me direct to prokeep.
Blaine M.
Small-Business (50 or fewer emp.)
4.5/5
"It has been very helpful with the transfer of pictures and communicating with customers."
What do you like about Prokeep?
Picture sending and sending messages that can be responded by the customer on their time. Not having to give out a personal cell number is worth it.
See Related User Reviews
Kayla W.
Small-Business (50 or fewer emp.)
4.0/5
"Great communication tool"
What do you like about Prokeep?
Helpful when communicating with customers.
John B.
Mid-Market (51-1000 emp.)
5.0/5
"Very user friendly."
What do you like about Prokeep?
The ability to let customers text me direct to prokeep.
See Related User Reviews
John B.
Mid-Market (51-1000 emp.)
5.0/5
"Very user friendly."
What do you dislike about Prokeep?
Sometimes, it goes down and interrupts my customers from reaching me.
ANGEL R.
Small-Business (50 or fewer emp.)
4.0/5
"INTERACTION"
What do you dislike about Prokeep?
MASS TEXTING IS A PROBLEM IT WOULD BE GOOD TO HAVE A FOLDER THAT I CAN SELECT AND HAVE ALL CONTACTS IN THERE AND SELECT AND SEND A MASS TEXT TO THEM
See Related User Reviews
ANGEL R.
Small-Business (50 or fewer emp.)
4.0/5
"INTERACTION"
What do you dislike about Prokeep?
MASS TEXTING IS A PROBLEM IT WOULD BE GOOD TO HAVE A FOLDER THAT I CAN SELECT AND HAVE ALL CONTACTS IN THERE AND SELECT AND SEND A MASS TEXT TO THEM
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Fast an easy tool"
What do you dislike about Prokeep?
The thing I dont like about Prokeep is you have to go to the browser to reply messages maybe if i can do the inicial reply by email would be great. Th
See Related User Reviews
David L.
Mid-Market (51-1000 emp.)
4.0/5
"ProKeep is a great supplement to our customer engagement activities."
What do you dislike about Prokeep?
Broadcasting a text message to many different customers is a slow and clumsy process, even with a template. Each phone number has to be selected separ
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Great messaging"
What do you dislike about Prokeep?
Can't press enter to send message. Please fix!
Helpful when communicating with customers. Review collected by and hosted on G2.com.
Mass text requirements to opt in are difficult. Review collected by and hosted on G2.com.
It allows us to have a platform to reach our entire sales team via text. Specifically it is very useful when needing to ID product or understand application. Many customers are not tech savy and the texting is easier for them. Review collected by and hosted on G2.com.
Sometimes when I or a team member claims a conversation, it does not immediately show up as claimed. Resulting in multiple people working on the same thing, not sure why this happens. Review collected by and hosted on G2.com.
ProKeep allows us to proactively engage our customers with timely information about events, promotions, training opportunities and product offerings. It provides a means to send technical information and quotes directly to their phones. Review collected by and hosted on G2.com.
Broadcasting a text message to many different customers is a slow and clumsy process, even with a template. Each phone number has to be selected separately, the template assigned and then sent. Each individual text message then has to be closed out individually. Review collected by and hosted on G2.com.
Prokeep is very dynamic when it comes to feedback from their partners and implementing changes. The platform is constantly improving, and their team is willing to work with us to overcome changing business dynamics to fit their platform. Review collected by and hosted on G2.com.
There really isn't anything we dislike about Prokeep. The team is good, and they are a good business partner for us. Review collected by and hosted on G2.com.
The ability to communicate to Our clients in an expedite manner, allows [Us] to react to their needs promptly. While allowing transfer of documents and pictures Review collected by and hosted on G2.com.
No dislikes. We have been using Prokeep for several years, [We] haven't found any dislikes, at all! Review collected by and hosted on G2.com.
Prokeep has graciously provided me with the remarkable capability to extend to my valued clients an expeditious and highly efficient avenue, thereby affording them the opportunity to promptly furnish me with comprehensive details and pertinent information pertaining to the specific products and services they are earnestly inquiring about. Review collected by and hosted on G2.com.
The thing I dont like about Prokeep is you have to go to the browser to reply messages maybe if i can do the inicial reply by email would be great. The feature of automatic response we aceptoing the thread. Review collected by and hosted on G2.com.
Picture sending and sending messages that can be responded by the customer on their time. Not having to give out a personal cell number is worth it. Review collected by and hosted on G2.com.
There isn't really a downside. It has been a very useful tool. Review collected by and hosted on G2.com.
Our drivers are able to keep moving throughout the day with very quick access to help and solutions. It is nice to see other peoples claim threads because we can have more than one person help tackle an issue. Review collected by and hosted on G2.com.
Haven't personally experienced any issues with Prokeep so far. I would recommend it to any business that deals with deliveries or logistics to keep everybody on the same page. Review collected by and hosted on G2.com.
The simplicity of how it works and its raw functions are amazing. It easly works with other applictions to send both pictures and messages. Review collected by and hosted on G2.com.
I am personally not a big fan of all the icons for the different functions. I prefer to be able to identify the functions by name. Review collected by and hosted on G2.com.
It is extremely helpful when trouble shooting customer issues over the phone. Being able to immediately see pictures of what technicians are looking at is invaluable. Review collected by and hosted on G2.com.
Not much. Being able to set up groups or classify people by branch of business would be helpful Review collected by and hosted on G2.com.
