---
title: ProgressionLIVE Reviews
meta_title: 'ProgressionLIVE Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ProgressionLIVE works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ProgressionLIVE Reviews
**Vendor:** Diffusion Solutions Integrees  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About ProgressionLIVE
ProgressionLIVE is a web-based turnkey solution that provides distribution for your e-workers by entering tasks and distributing them to delivery personnel, technicians and representatives on the read giving them the information to complete requests.



## ProgressionLIVE Pros & Cons
**What users like:**

- Users appreciate the **data management capabilities** of ProgressionLIVE, enhancing communication between dispatchers and field technicians. (1 reviews)
- Users find ProgressionLIVE's **ease of use** enhances workflow, simplifying communication between dispatchers and field technicians. (1 reviews)
- Users value the **easy setup** of ProgressionLIVE, streamlining communication and efficiency in field service management. (1 reviews)
- Users value the **form creation capability** of ProgressionLIVE, enhancing communication between dispatchers and field technicians. (1 reviews)

**What users dislike:**

- Users find the **reporting delays** in ProgressionLIVE cumbersome, affecting the efficiency of tracking performance and job completion. (1 reviews)
- Users find that the **reporting capabilities are limited** , making it time-consuming to generate detailed performance reports. (1 reviews)

## ProgressionLIVE Reviews
  ### 1. Demonstrates proficiency in work order creation and dispatching.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sebastien L. | Program Manager, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about ProgressionLIVE?**

I am able to consolidate some of our field service desks with the help of this ProgressionLIVE software. It enables us to generate and send the electronic work orders and thereby facilitate interaction between the dispatchers and field technicians.

**What do you dislike about ProgressionLIVE?**

Reporting is not comprehensive and is somewhat limited within the platform of ProgressionLIVE.  Recurrent generation of detailed reports on things such as the technicians’ performance, amount of time taken to complete a job among others can be time-consuming.

**What problems is ProgressionLIVE solving and how is that benefiting you?**

Dispensing with paper-based work orders, ProgressionLIVE has enhanced our dispatch process while minimizing the likelihood of mistakes.  It also leads to increased efficiency of the technicians through provision of real time information that allows them to better serve the customer.



- [View ProgressionLIVE pricing details and edition comparison](https://www.g2.com/products/progressionlive/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+17%3A02%3A39+-0500&secure%5Bsession_id%5D=d33ffea3-427b-4ac4-a011-f6b7a7782086&secure%5Btoken%5D=66e0adbb995942ed24b4ca1eb5598eb7c173e3a76521ad5f0c7974dd466a5316&format=llm_user)

## ProgressionLIVE Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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