--- title: ProfitWell Metrics by Paddle Reviews meta\_title: 'ProfitWell Metrics by Paddle Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 128 reviews by the users' company size, role or industry to find out how ProfitWell Metrics by Paddle works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 128 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # ProfitWell Metrics by Paddle Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ProfitWell Metrics by Paddle but has limited features. Are you part of the ProfitWell Metrics by Paddle team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ProfitWell Metrics by Paddle helps SaaS and subscription companies achieve faster growth through accurate and accessible revenue reporting. It's completely free to use and only takes 5 minutes to set up. Product overview: - Get revenue trend reports - MRR overview, Growth rates, Unit economics, Cash flow etc. - Segment and compare data by market segment, price plans, or a custom field - Benchmark performance against other companies in your industry - Track user engagement to identify your power users - Churn and retention reporting in one place - Integrate with your billing system - Paddle, Braintree, Chargebee, Chargify, Recharge, Recurly, Stripe, Zuora - 3rd party integrations with Slack, HubSpot, Intercom, Google Sheets, Zapier etc. - Do more with ProfitWell Metrics' very own API You can also go to profitwell.com/demo to get a live demo. * * * Seller [Paddle](https://www.g2.com/sellers/paddle) Discussions [ProfitWell Metrics by Paddle Community](https://www.g2.com/products/profitwell-metrics-by-paddle/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Nicole Kow Show More ## Pricing Pricing provided by ProfitWell Metrics by Paddle. ### ProfitWell Metrics Free [ View More Pricing Information ](https://www.g2.com/products/profitwell-metrics-by-paddle/pricing) ## Top-Rated Alternatives [ ![Chargebee](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chargebee") Chargebee 4.4/5(989) ](https://www.g2.com/products/chargebee/reviews) [ ![Maxio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxio") Maxio 4.3/5(831) ](https://www.g2.com/products/maxio/reviews) [ ![ChartMogul](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChartMogul") ChartMogul 4.6/5(112) ](https://www.g2.com/products/chartmogul/reviews) [ View All Alternatives ](https://www.g2.com/products/profitwell-metrics-by-paddle/competitors/alternatives) ## User Insights Average based on 128 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) PB Paul B. Customer Experience Manager Small-Business (50 or fewer emp.) 10/2/2025 "ProfitWell delivers seamless retention and insights for our custom platform" 5/5 What do you like best about ProfitWell Metrics by Paddle? At Me And My Golf, meandmygolf.com, we use ProfitWell alongside Recurly in our highly customized WordPress/WooCommerce environment. It’s become essential for tackling failed payments and retention, integrating easily and making our subscription management more efficient. Since ProfitWell was acquired by Paddle, we’ve also gained access to extremely helpful webinars packed with suggestions and insights. Their guidance is shaping how we approach business improvements, and that added value is something I really appreciate. Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? One thing that stands out is the limited notification system on mobile, payment problem alerts don’t always come through. It would be much better if notification reliability was consistent across all devices. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? With ProfitWell and Recurly working together, we’ve automated revenue recovery and minimized churn in our subscription business. Having instant insights, user-friendly recovery tools, and ongoing education from Paddle’s webinars helps us stay ahead and focus more energy on supporting our community. The combination of practical features and expert support has made a real difference for us. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Leon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leon C.") LC Leon C. Head of Commercial Enterprise (\> 1000 emp.) 2/19/2025 "This company 10x the price to a loyal customer for 5+ years" 0/5 What do you like best about ProfitWell Metrics by Paddle? It's okay for basic revenue reporting, but the churn features a limited compared to competitors Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? After being a loyal customer for 5+ years they decided to 10x the price for us after opening a support ticket. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? Basic Revenue reporting Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jerre B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerre B.") JB Jerre B. Founder Small-Business (50 or fewer emp.) 3/22/2019 "Handsdown the best financial SaaS metrics" 5/5 What do you like best about ProfitWell Metrics by Paddle? I love how super easy it is to get insights into important KPIs. Personally, I mostly use the growth and revenue trends overviews. Projections are also really useful. Apart from that, I love the simplicity of Retain. It's saved us quite a lot of churn without any effort! Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? Honestly, the only minor "issue" I run into is that I have multiple platforms on PW, but they only support one platform per account so I have to sign in and out of multiple accounts. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? Great retention improvement with minimum effort. Review collected by and hosted on G2.com. Show More 9/14/2022 Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Mid-Market (51-1000 emp.) 9/6/2022 "Great tool to monitor your revenue and customers" 4.5/5 What do you like best about ProfitWell Metrics by Paddle? I love thr seamless integration with our payment provider, it pulls in everything and then it's super easy to monitor our revenue, our customers, see their payment history and more Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? In the Retain feature, there is no option to edit the emails or easily configure it's settings. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? Monitoring our revenue and customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Steve D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve D.") SD Steve D. Head of Marketing Small-Business (50 or fewer emp.) 9/23/2021 "If you have a self serve SaaS product, at minimum the free version of ProfitWell is well worth using" 4/5 What do you like best about ProfitWell Metrics by Paddle? ProfitWell takes your payment processor data and creates really solid reports and visualizations for you to show growth, churn, and more. Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? There isn't a ton to dislike. They deliver on their promise, even at the 'Free Forever' level and then have upgrades and additional products to get more from their platform. The main ProfitWell Metrics tool is exactly that - dashboard to show you results so don't expect growth solutions from it necessarily. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? We use ProfitWell to understand our self serve revenue when looking at it at a glance. The tools saves us some manual effort of having to pull data from Stripe and put it into a spreadsheet to understand the exact MoM key metrics on self serve revenue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Peter H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter H.") PH Peter H. Trainer & Speaker of Aikido, Ki, Shiatsu & Aiki Macrobiotics. Singer/Songwriter Small-Business (50 or fewer emp.) 10/13/2020 "Totally Impressed" 5/5 What do you like best about ProfitWell Metrics by Paddle? Support is top notch and the help with issues is outstanding. I am enjoying the clean and professional layout. It is very easy to use and navigate between functions. Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? Nothing I dislike so far. Everything works very smoothly. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? Getting reports, statistics and solutions for my business. I am still working through things but everything looks and works very cleanly and efficiently so far. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan G.") AG Alan G. Director Marketing and Advertising Small-Business (50 or fewer emp.) 9/18/2020 "SaaS Client with HubSpot Integration" 5/5 What do you like best about ProfitWell Metrics by Paddle? Clarity of information, speed of customer service. Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? Honestly nothing. It does exactly what my clients need it to do Review collected by and hosted on G2.com. Recommendations to others considering ProfitWell Metrics by Paddle: If you're running a SaaS organisation and want better visibility of your revenue then this is the tool for you. If you get stuck, don't be afraid to reach out to customer service - unlike a lot of other platforms they are really helpful and responsive. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? My SaaS clients use ProfitWell to get an accurate picture of MRR and ARR. They will often use other accounting software, but it doesn't easily report on recurring revenue and it leaves a black hole in a vital area. Profitwell fills that gap perfectly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![William v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William v.") WV William v. Director of Financial Planning and Analysis Mid-Market (51-1000 emp.) 1/7/2020 "Strong product, but limited by the effectiveness of Zuora" 3/5 What do you like best about ProfitWell Metrics by Paddle? Real time ARR, LTV and churn reporting is very helpful and makes reporting key metrics to the executive team seamless Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? The numbers that we pull out of Profitwell are ~95% accurate. This is not due to an issue with Profitwell, but due to our set up in Zuora. If you struggle to pull live ARR out of Zuora, you will likely struggle to pull it out of Profitwell too Review collected by and hosted on G2.com. Recommendations to others considering ProfitWell Metrics by Paddle: Make sure that the reporting in Zuora is accurate. We assumed that Profitwell would fix our reporting issues out of Zuora, but it does not fix every issue that comes from Zuoras ARR reporting. If your data is clean coming out of Zuora, this is an excellent product Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? Giving transparency to the executive team in regard to ARR and KPI reporting. Much cleaner reporting than anything produced by our team in excel Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Principal Consultant Small-Business (50 or fewer emp.) 12/19/2019 "The best tool for measuring the performance of a saas product" 5/5 What do you like best about ProfitWell Metrics by Paddle? Profitwell gives me huge insight into the revenue growth of our customer base. I can pinpoint exactly how much growth comes from new customers vs. upgrades, my average customer lifetime value, and monthly recurring revenue. As a marketer this data is invaluable in marketing decisions on what channels to allocate marketing budget towards and gives me clear performance data to management. Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? This has more to do with the way that my company has implemented our customer billing in Stripe, but ProfitWell has some issues with complex billing arrangements. Some of our customers are on invoiced plans and ProfitWell has flagged customers that have come to the end of their contracts as churned and when they renew as new customers. It would be nice if there was a more robu Review collected by and hosted on G2.com. Recommendations to others considering ProfitWell Metrics by Paddle: It's a free service so it's pretty hard for things to go wrong so you might as well give it a try. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? Using ProfitWell has given me insight into how our saas revenue is growing. From this I have been able to double down on marketing channels and can make decisions on where to put my marketing efforts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lilia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lilia T.") LT Lilia T. Founder Small-Business (50 or fewer emp.) 12/10/2019 "Unbeatable value - a must for SaaS and subscription-based businesses." 5/5 What do you like best about ProfitWell Metrics by Paddle? Unbeatable value - I would have been happy to pay $10-20/month for this. The UI is super intuitive and easy to navigate. ALL top KPIs are covered - every type of MRR and churn, as well as LTV and my beloved ARPU. Review collected by and hosted on G2.com. What do you dislike about ProfitWell Metrics by Paddle? I used ProfitWell for over a year, but I ended up signing up for ChartMogul as well because they offer an option to track non-subscription revenue as well. So while ProfitWell is my daily go to, I feel I need a more comprehensive tool for accounting and a complete picture of my revenue metrics. Review collected by and hosted on G2.com. What problems is ProfitWell Metrics by Paddle solving and how is that benefiting you? I am checking/tracking my MRR daily and check ARU once or twice a week. The goal setting is INVALUABLE - it's a great way to push a bit extra to beat the goal set every month. I am surprised at how effective the messaging is for productivity and growth mindset. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ProfitWell Metrics by Paddle? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ProfitWell Metrics by Paddle ](https://www.g2.com/products/profitwell-metrics-by-paddle/discussions/new) GU Guest User What is ProfitWell used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-profitwell-used-for) ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") G2 Verified User in Internet • Last activity over 6 years ago Are you GDPR compliant? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/privacy-7e040203-4dc9-4d7d-bcff-bf0d7d770841) [ View all Discussions ](https://www.g2.com/products/profitwell-metrics-by-paddle/discuss) ## Pricing Options Pricing provided by ProfitWell Metrics by Paddle. ### ProfitWell Metrics Free [ View More Pricing Information ](https://www.g2.com/products/profitwell-metrics-by-paddle/pricing) ProfitWell Metrics by Paddle Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_796a5fc65d5e1dcd71785e47af64463e/chartmogul.png "Product Avatar Image") ChartMogul 4.6/5(112) [ Compare Now ](https://www.g2.com/compare/chartmogul-vs-profitwell-metrics-by-paddle) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_16577c613d77badb9363c8e89626f549/baremetrics.png "Product Avatar Image") Baremetrics 4.6/5(98) [ Compare Now ](https://www.g2.com/compare/baremetrics-vs-profitwell-metrics-by-paddle) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7a56e684dc598f6db412d26903dc66a/chargebee.png "Product Avatar Image") Chargebee 4.4/5(989) [ Compare Now ](https://www.g2.com/compare/chargebee-vs-profitwell-metrics-by-paddle) ##### ##### ProfitWell Metrics by Paddle Features Data Sources Internal External Consolidation Analysis KPIs Dashboards [ View More Features ](https://www.g2.com/products/profitwell-metrics-by-paddle/features) ##### Categories on G2 [Subscription Analytics](https://www.g2.com/categories/subscription-analytics)[Payment Analytics](https://www.g2.com/categories/payment-analytics) ##### Explore More [What are the highest rated WYSIWYG editors for 20-100 employee SaaS, digital marketing and publishing teams?](https://www.g2.com/discussions/what-are-the-highest-rated-wysiwyg-editors-for-20-100-employee-saas-digital-marketing-and-publishing-teams)[What partner ecosystem tools make sense for a mid-size B2B software company that wants to grow its channel program without a platform that requires a dedicated partner ops team to run?](https://www.g2.com/discussions/what-partner-ecosystem-tools-make-sense-for-a-mid-size-b2b-software-company-that-wants-to-grow-its-channel-program-without-a-platform-that-requires-a-dedicated-partner-ops-team-to-run)[Which library management systems enable a better patron experience without expensive manual workarounds?](https://www.g2.com/discussions/which-library-management-systems-enable-a-better-patron-experience-without-expensive-manual-workarounds) [Highly rated digital asset management app](https://www.g2.com/discussions/highly-rated-digital-asset-management-app)[Autodesk Forma vs Procore: which is better for field clock-in and plan markups on the jobsite?](https://www.g2.com/discussions/autodesk-forma-vs-procore-which-is-better-for-field-clock-in-and-plan-markups-on-the-jobsite)[Pros and Cons Details](https://www.g2.com/products/profitwell-metrics-by-paddle/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)