ProdPad Reviews & Product Details

ProdPad helps product teams turn customer feedback into measurable business outcomes. By bringing together customer insights, idea management, prioritization, roadmapping, and strategic planning in a single platform, ProdPad enables teams to focus on solving the right problems and delivering impact—not just shipping features. Its outcome-driven approach connects customer needs to product decisions, aligns roadmaps with company objectives and OKRs, and helps teams confidently prioritize the work that creates the greatest value for customers and the business. With AI and MCP-powered assistance, plus seamless integrations with tools like Slack, Jira, Azure DevOps, Linear, Salesforce, and more, ProdPad helps product organizations uncover insights faster, make better decisions, and communicate strategy with clarity across the business.

Seller

ProdPad

Discussions

ProdPad Community

Solution Type

All-in-One

Overview by

Megan Saker

Used by Breezy HR and 2 others

Beta

Pricing

Pricing provided by ProdPad.

Roadmaps

$24.00

1 Editor Per Month

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ProdPad Integrations

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Chiara G.

Senior Product Manager

12/21/2022

"Now that I've used Prodpad, I don't know how I'd manage without it"

5/5

What do you like best about ProdPad?

It's such a fantastic way to flexibly and easily capture and manage all the information you need to as a product manager. It also allows you to share this with other people in your organisation and allow them to contribute. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

There are a couple of UI / UX things that are a bit irritating, though that's no different to any product really! The good news is I mentioned this during the sales process and very quickly have an opportunity to feed this back to a product manager. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Thank you for sharing such a wonderful review, it really means the world to us to hear such lovely feedback. We're always looking for ways to improve our UI/UX so please do give us a shout if there is anything you do want to talk about. Thanks again.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/25/2023

"The Salesforce of Product Feedback"

4.5/5

What do you like best about ProdPad?

A central place to store and work with customer feedback. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

The web interface is quite slow and has steps that require too many clicks. Review collected by and hosted on G2.com.

Response from Georgina Munn of ProdPad

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Thank you for this lovely review! Its great to hear that you're seeing tangible results of working with product feedback 🚀 sounds like you're doing an amazing job!

Appreciate your feedback as well. We have been working on several performance related improvements with more in the pipeline so I'd love to hear more about any specific areas you notice slowness so we can review this. We're also working on navigation changes to reduce the number of clicks - again, it'd be amazing to hear your thoughts on this when it does get released.

Thanks again!

See how ProdPad improved

Lauren C.

Sales Development Representative

Mid-Market (51-1000 emp.)

2/7/2023

"Helpful product"

3/5

What do you like best about ProdPad?

-I enjoy being able to build off of a library/history of feedback

-I enjoy being able to link feedback/product suggestions/ideas to particular clients

-I enjoy being able to link Gong calls to ProdPad Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

-I don't think it is the easiest product to make my way around

-Could improve UX a lot more Review collected by and hosted on G2.com.

Response from Kate Scott of ProdPad

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Hey there Lauren - I want to thank you for your review and thoughts on ProdPad. It means a lot that the Feedback module is providing so much value for you. If you want to share any more details about the UX issues you've ran into, you can add feedback for the team here: https://www.prodpad.com/feedback/. Thanks again!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/15/2023

"Senior UX Designer review"

4/5

What do you like best about ProdPad?

seeing clearly what I have to do, and ticking off a task! Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

I had some issues adding new states to my board. I would like a way to make example tickets (to show how to format design work) without having them on my design board. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Thanks for the review, glad to hear you're enjoying ProdPad and it's keeping you organized. Regarding keeping templates off your board, you could keep them in your unsorted backlog or if you have them as initiatives on your roadmap you could set them as candidates so they aren't visible on the day-to-day. Please do reach out to hello@prodpad.com and I am sure the support team will be able to help you with that. Thanks again, Fleur.

Eddie S.

Mid-Market (51-1000 emp.)

2/8/2023

"I have used ProdPad for many years and it is central to our product process."

5/5

What do you like best about ProdPad?

It is intuitive and therefore makes it easy for everyone to add ideas and feedback regardless of their department. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

None that I can think of, it is a really good platform. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Thank you Eddie for your lovely review! You know where we are if you ever need anything. Thanks again for saying such lovely things it means a lot to the whole team.

Romy M.

Mid-Market (51-1000 emp.)

2/7/2023

"I am a product manager using ProdPad for documenting and consuming customers' feedbacks"

3.5/5

What do you like best about ProdPad?

Search! Ability to easily document information. It is easily accessible to support and client facing teams Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

UI is not intuitive. Attribution of new tickets needs to be easier and required by default. The hierarchy of projects/initiatives is not clear. No easy integration to day to day execution and ticketing systems. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi Romy, thank you so much for taking the time to leave us a review, we really appreciate it! Lovely to hear you like the search functionality, I agree, I think it keeps getting better and better! Also thank you for your constructive feedback, we're always looking for ways to improve the UI/UX if you would be willing to email screenshots or give us some more feedback on ways you'd like to see it improved we'd love to read it. Please do drop us a line at hello@prodpad.com and we can get it in front of the product team. Thanks again, Fleur

Julián E.

Digital Transformation Engineer

Mid-Market (51-1000 emp.)

2/7/2023

"Easy to use, full of outstanding integrations"

5/5

What do you like best about ProdPad?

Is very easy to use. You can easy track your ideas, prioritize and collaborate to make them more value in a single place. You can integrate prodpad with multiple sources easily. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Is not easy to make reports. Is not imposible, but you need to struggle a lot.. the integration with azure DevOps changed and now is very difficult to connect with projects Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi Julián, thank you for the lovely review, Great to see you're finding the idea management tools so helpful. We'd love to understand more about your reporting needs and your feedback on the azure DevOps integration - we're always looking for ways to improve our integrations. Please do drop me an email at hello@prodpad.com and I can get the team to look into it for you. Thanks again for the lovely review. Fleur

Connor A.

Enterprise (> 1000 emp.)

2/7/2023

"Outstanding Product Management toolkit."

4/5

What do you like best about ProdPad?

Incredibly helpful in building out roadmaps, fleshing them out in as much or as little detail as is needed, and can give great visibility on this to other colleagues. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Sometimes it can be slightly clunky to navigate between different teams and areas of the business. It could be more centralised with more things in one place. Other than that it's great. Review collected by and hosted on G2.com.

Response from Kate Scott of ProdPad

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Hey Connor - massive thanks for taking the time to share your thoughts on ProdPad! I also appreciate the feedback about the UX, if you have any specific examples of where the app is snagging for you, please feel free to share these with via email (kate.scott@prodpad.com) - we're continually updating and refining our user interface, so instance of where it's not flowing are invaluable. Thanks again!

Rob K.

Mid-Market (51-1000 emp.)

2/7/2023

"Very easy to use and to let everyone in the organization find and add ideas to."

4/5

What do you like best about ProdPad?

Very simple and easy. We use to submit design ideas for our website and app, then prioritize and comment on each idea. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Can be overwhelming if you let it be but easy enough if you manage it. Review collected by and hosted on G2.com.

Response from Fleur Sykes of ProdPad

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Hi Rob, thank you for sharing your review with us, so happy to hear that you're finding the idea management to be so helpful. Thanks again for sharing!

Sally H.

Mid-Market (51-1000 emp.)

2/7/2023

"Product Management and Internal Program Feedback"

4/5

What do you like best about ProdPad?

ProdPad has been an excellent way to gather feedback from our employees on our product line. We've also used it to share timelines and internal projects for feedback. Review collected by and hosted on G2.com.

What do you dislike about ProdPad?

Sometimes you can receive too many notifications on updates. I don't like the monthly 'hoarder' listing, which means the person who holds the most ideas. Review collected by and hosted on G2.com.

Response from Kate Scott of ProdPad

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Hi Sally - I'm so glad to hear that ProdPad has had such a positive impact on your work, thank you for taking the time to review us! Completely understand you point about the monthly email, notifications and emails is going to be an area of focus for soon, so I'll make sure your feedback is passed to the team. Do reach out if there's anything else you'd like to discuss or share - https://www.prodpad.com/feedback/