---
title: Prismatic Reviews
meta_title: 'Prismatic Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 231 reviews by the users' company size, role or industry
  to find out how Prismatic works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 231
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: Cloud Data Integration
  url: https://www.g2.com/categories/cloud-data-integration
---

# Prismatic Reviews
**Vendor:** Prismatic  
**Category:** [Embedded Integration Platforms](https://www.g2.com/categories/embedded-integration-platforms)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 231
## About Prismatic
Prismatic is the AI-enabled embedded iPaaS for B2B SaaS companies, the foundation for product extensibility. It brings productized integrations, embedded workflows, and agentic interactions together on one platform that handles everything that breaks at scale: authentication, deployment, monitoring, security, and compliance. Developers build and ship integrations 10x faster with code-native development and AI coding assistants. Customers build the workflows they need with embedded, white-labeled tools. And AI agents act across connected systems. Used by Fortune 500s and high-growth startups alike, Prismatic turns integrations from a bottleneck into a growth driver. Learn more at prismatic.io.



## Prismatic Pros & Cons
**What users like:**

- Users value the **easy integrations** provided by Prismatic that streamline development and enhance client-focused solutions. (38 reviews)
- Users appreciate the **simplicity of building integrations** with Prismatic, enhancing focus on design and client needs. (34 reviews)
- Users praise the **exceptional customer support** of Prismatic, facilitating a smooth onboarding and integration experience. (33 reviews)
- Users appreciate the **ease of use** of Prismatic, finding the integration building process straightforward and enjoyable. (27 reviews)
- Users value the **integration capabilities** of Prismatic, enhancing development and support for seamless connectivity. (25 reviews)
- Flexibility (21 reviews)
- Customization (20 reviews)
- Time-saving (18 reviews)
- Automation (14 reviews)
- Documentation (11 reviews)

**What users dislike:**

- Users note a **lack of features** in Prismatic, particularly in the configuration wizard and documentation clarity. (14 reviews)
- Users face a **steep learning curve** with Prismatic, requiring extensive documentation navigation to succeed. (13 reviews)
- Users find **difficult learning** curves with Prismatic, especially around workflows and permissions, complicating the onboarding process. (6 reviews)
- Users note the **limited integrations** in Prismatic, hindering workflow efficiency and making setup challenging for clients. (6 reviews)
- Users find **poor documentation** frustrating, often requiring extra clarification for common issues and new features. (6 reviews)
- Users find the **complexity of integrations** in Prismatic challenging, often preferring simpler coding solutions. (4 reviews)
- Limited Features (4 reviews)
- Slow Performance (4 reviews)
- Slow Processing (4 reviews)
- Software Bugs (4 reviews)

## Prismatic Reviews
  ### 1. Solid integration platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Travis C. | Director of Product Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Prismatic?**

Prismatic has been a great platform for developing and deploying integrations. The mix of low-code and the ability to create custom components aligns well with our development approach, allowing us to address complexity in the integrations we create while maintaining reusability. Their customer and developer support is top-notch and they are always quick to respond. In addition, Prismatic's security posture is comparable to companies much larger.

**What do you dislike about Prismatic?**

One minor issue is managing the deployment of components and integrations across different Prismatic environments. It would be nice if there was a repository or hub to promote components or integrations from development accounts to production accounts.

**What problems is Prismatic solving and how is that benefiting you?**

By allowing us to rapidly build and deploy integrations for our customers, Prismatic is increasing the stickiness of our application and driving additional revenue.

**Official Response from Beth Harwood:**

> Thank you for your review and feedback, Travis. It's so exciting to hear Prismatic is helping make your product stickier - such a great thing about integrations!

  ### 2. Unparalleled Perfection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward E. | Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2023

**What do you like best about Prismatic?**

Over the past five years, the continuous enhancements introduced by Prisamtic have been truly impressive. Their innovative changes have not only refreshed the overall look and design but have also made implementation remarkably straightforward.

The standout feature is the predefined connection between companies and clients. This functionality not only safeguards sensitive information but also significantly speeds up the client setup process.

**What do you dislike about Prismatic?**

It's hard to pinpoint any drawbacks, as they consistently listen to customer feedback and actively work on improvements.

One enhancement that could further elevate the experience is the ability to load dummy data into a component configuration which would streamline the process of designing a flow.

**What problems is Prismatic solving and how is that benefiting you?**

Moving things to the right. Less development and maintenance time on integrations. Getting integrations up and running faster

**Official Response from Beth Harwood:**

> Thanks for your review, Edward! We're so happy Prismatic is helping you move faster on integrations!

  ### 3. Excellent Onboarding and Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike K. | Manager of Technical Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Prismatic?**

While Prismatic has greatly improved how we develop and maintain integrations, the best part for us has been their superb Onboarding and Support processes and teams.

**What do you dislike about Prismatic?**

It definitely helps to have some scripting experience to configure some integrations and troubleshooting can be cumbersome at time, but I think these have been fairly minor issues for us.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic is how we address embedded integrations and solve most of client's integration requirements.

  ### 4. Flexible and Powerful Tool for Building Flows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victor K. | Senior Software Enginner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Prismatic?**

What I like best about Prismatic is how easy it make everything! The drag and drop feature is really helpful for our customers, as they can quickly set up their own unique workflows. They can connect easily to third-party services without us worrying about managing their sensitive info or credentials (Which I think is great for security and privacy).

It's also pretty simple to deploy a workflow. Just place a Webhook trigger, add an API key, and... done. Another nice part is that deployment is fully managed by Prismatic, and we don't need to worry about most of the things as it's all handled on their end.

And whenever we run into a problem or need a new feature, they’re just a Slack message away! Their team is really responsive and ready to help which makes things so much easier.

**What do you dislike about Prismatic?**

The only downside I would say is that the execution time is limited to 15 minutes. It would be great if it could run longer because that would open up new possibilities for different kinds of processes. Also, it took me a bit of time to understand the whole setup and concept at first, but once I got the hang of it, things became much clearer.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic helps us build integrations without heavy coding or managing infrastructure. Our customers can set up their own flows and connect to third-party services easily which saves us a lot of time. We don't need to worry about security of outside connections, since Prismatic takes care of that.

  ### 5. Very helpful in speeding up our workflow goals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim G. | Principal Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Prismatic?**

Extremely helpful support. Direct line to managers and dev staff to answer questions and offer solutions.

**What do you dislike about Prismatic?**

Documentation is vast but its broken up in a way that makes things less than perfect. The direct support makes up for this in that staff is very knowledgeable and prompt and will point you to what you need if you can't find it.

**What problems is Prismatic solving and how is that benefiting you?**

The ability to allow customers to work through specific processes without requesting changes the the API

  ### 6. Very good overall experience with using the product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Prismatic?**

This tool greatly simplifies the work of a developer responsible for managing multiple SaaS integrations. It makes handling various integrations much easier.

**What do you dislike about Prismatic?**

I had a good experience using the Slack integration and, at this point, I can't identify any drawbacks.

**What problems is Prismatic solving and how is that benefiting you?**

Integration Slack with our application

  ### 7. A frictionless, pleasant development experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Prismatic?**

Gave us the confidence to take on more complex projects.

Significantly reduces the need for custom integrations.

Offers a wide range of pre-built components that are easy to drop in and use.

Provides excellent monitoring and log visibility, making it easy to pinpoint issues down to specific steps.

Onboarding was smooth, with direct access to a knowledgeable technical manager.

The low/no-code features helped reduce onboarding friction, especially for non-technical team members.

**What do you dislike about Prismatic?**

Working locally can be challenging. For example, tools like Supabase Studio allow you to run a full local instance, which greatly streamlines development and testing. Having a similar local environment setup would significantly reduce development time—especially when building integrations that need to make API calls to the application.

**What problems is Prismatic solving and how is that benefiting you?**

It has significantly improved our ability to connect multiple applications and keep data in sync—with minimal effort required.

  ### 8. Why We Chose Prismatic: A Game-Changer for Our Integration Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pitambar P. | Sr Node JS Developer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Prismatic?**

there are a lot of things but will list some of the points.
Simple and Easy-to-use platform, Faster Development, Great Documentation, Excellent Team that supported us, especially Taylor Reece & Chris Spencer, Smooth Integration deployment Across Environments, Easy Customer Deployment, Low-Code, High Flexibility integration designer, easy to build, test, and implement we are using prismatic for all of our integration

**What do you dislike about Prismatic?**

I don't dislike anything, but I will suggest to Prismatic to improve the JSON form, to accept multiple connections, and to provide rearrangement of config pages in the config wizard. to improve the search capabilities in the log.

**What problems is Prismatic solving and how is that benefiting you?**

building integration between different systems easy & fast. We loved that Prismatic gives us the power to construct advanced integrations without drowning in code, while still allowing us to add custom logic when needed.

  ### 9. A powerful embedded iPaaS tool with a great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Prismatic?**

We embedded Prismatic in our product and selected it for its flexibility and user experience when creating integrations. Once you know the basics, you can create complex integrations quite easily. Compared to other companies, their integration designer experience was the best we found. Their documentation is very descriptive and extensive, and the Prismatic team gave us excellent support in all the issues we had on our way. They have been very reactive and open with sharing and aligning their product strategy with our needs.

**What do you dislike about Prismatic?**

Their product was initially oriented to companies building integrations for their users or customers. But now they also offer the embedded use case, which still needs some polish in the end-user experience, but they are already working on it and showing great progress. The learning curve in creating integrations can be high initially for non-developers, but once you learn some basic concepts, it is an easy task.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic helps our customers to create automations using the data our product offers together with external tools. It is a great product for customizing our customers' logic without any development knowledge.

  ### 10. Powerful integration platform with excellent developer experience and superior support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raviv T. | Solution Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Prismatic?**

Prismatic offers a true developer-friendly environment with the flexibility to write custom components in Node.js, use version control, and automate deployments through GitHub Actions. The CLI and YAML-based integration definitions make it easy to manage complex integrations in a scalable way. They are customer-driven and pay real attention to our feature requests - then go and implement them!
They also have amazing docs and guides!

**What do you dislike about Prismatic?**

Sometimes it's hard to understand the form of requests that are sent from their system i.e., HTTP requests with formatted bodies etc.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic are helping connect our product to the products the customers use

  ### 11. A challenging and rewarding tool with a great support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about Prismatic?**

The team are very helpful, knowledgeable and friendly and always happy to help me choose the best approach or angle for my integrations. There are lots of options available and often multiple ways to achieve the same, or similar, outcome so the user interface really helps me stay organised, chaining steps together and breaking them into different flows.

**What do you dislike about Prismatic?**

There's obviously a learning curve and sometimes the problem isn't that the answer isn't in the docs, but that I don't know exactly what my question is!
It would be great if the support team could access my account to help troubleshoot but it was explained that this is for security reasons and that makes sense.

**What problems is Prismatic solving and how is that benefiting you?**

Delivering integrations to our clients

  ### 12. Prismatic is very easy to use and well documented

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thiago M. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Prismatic?**

- Easy to use and understand the documentation
- Excellent customer support 
- Offers good traceability with an easy to use log system

**What do you dislike about Prismatic?**

- It has a ton of implemented components but some are still missing.

**What problems is Prismatic solving and how is that benefiting you?**

It's helping us to quickly integrate other products within our users product, with an easy to implement and reusable authentication feature.

  ### 13. Great integration tool for low-code/no -code and for coders alike. Easy and powerful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Prismatic?**

Prismatic makes it very easy to visually connect components of various systems and create integrations that can be used over and over. 

As a software developer, I love how easy Prismatic makes it to create integrations that can be reused by many of my customers with minimal effort on their part.

Prismatic also offers me the flexibility to write all or part of an integration in TypeScript for when I just need to get do something in a very specific way or when I need to solve a problem that I know I can do very efficiently in code.

And Prismatic's people have been very helpful when I've needed help understanding patterns and approaches to solving difficult problems.

**What do you dislike about Prismatic?**

Debugging an integration in Prismatic can sometimes be challenging. Prismatic has great tools to help. But the nature of a visual integration builder doesn't lend itself to, for example, setting break points. So you end up writing data to the log to figure out what's happening when an integration runs.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic helps build bridges between best-of-class software systems so my customers get the functionality they want out of each of them.

  ### 14. Solving Once, Solving Well.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave I. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Prismatic?**

Let's face it, integrations are painful. Prismatic has solved all the hardest parts and built an embedded marketplace so I can connect my product to all the other big ones out there quite simply.

Setup of the entire system and also creating integrations is straight forward.

**What do you dislike about Prismatic?**

There aren't any major downsides. White labeling is straight forward and embedding into the system is also simple.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic gives us a central integration point, so after connecting Pristmatic to Querri, we're able to pull and push data to and from any other system without needing to fight with each individual integration.

  ### 15. Prismatic integrations with Estateably

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bianca T. | Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Prismatic?**

We’ve been using Prismatic for our integrations, and it’s been a game-changer. The most helpful aspect is the significant time savings on writing code—it makes the integration process much more efficient. The platform is incredibly intuitive and user-friendly, allowing our developers to focus on delivering value rather than getting stuck in complex custom builds.

**What do you dislike about Prismatic?**

While there may be occasional limitations, Prismatic is always receptive to feedback and quick to accommodate improvements, which is a huge plus. Overall, we highly recommend Prismatic for anyone looking to streamline their integration workflows. Our team plans to continue using it without hesitation!

**What problems is Prismatic solving and how is that benefiting you?**

Time saving and efficient!

  ### 16. Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sasha M. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Prismatic?**

We signed up with Prismatic a few weeks ago to build an integration with accounting software. We have experience with integrations, but this is the largest one we've built. Prismatic onboarding and support has been amazing! We have a dedicated Slack channel where our engineers can get detailed help when they need it. Their onboarding flow has helped us get started on the integration in just a few days.

**What do you dislike about Prismatic?**

It's hard to find anything we truly dislike. Their documentation isn't super detailed and we've had to ask for clarification on a few points.

**What problems is Prismatic solving and how is that benefiting you?**

We're using Prismatic to build integrations with accounting software. By using Prismatic we are reducing our development time by 2-3 months. Plus we will also have to spend less time of maintaining the integrations once we've built them.

  ### 17. Excellent Low code no code platform and impeccable support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nagashankar P. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Prismatic?**

Prismatic is easy to use and supports a wide variety of integrations and most of these can be written with little or no coding knowledge, the documentation is very good and the highlight of all is the support team, they are very knowledgeable and they always answer the questions to the point and in the simplest way possible. The platform has gone from strength to strength in the last 12 months. They keep us informed on the new features regularly.  The webhooks are so good to use which was something we wanted and it has made our life easier and increased our speed of delivery.  The customer support team always finds ways to help us even if our requirements are no. Standard. Overall we are very happy with the product and more importantly the support we receive.

**What do you dislike about Prismatic?**

The execution log history is a bit tricky to navigate sometimes and also it is not possible to search the payloads ( I understand this requires heavy indexation and is a difficult feature to implement but for our use case this is where we found it tricky ) but

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic helps us with the webhooks and also the ability to stand up integrations quickly and efficiently and saving us time on setting up enterprise grade integrations. Also we don't have to maintain sdks inside our codebase and finally the ability to test with sample payloads is worth noting

**Official Response from Beth Harwood:**

> Thanks for your review, Nagashankar! We love that you're saving time setting up integrations and having a great support experience as well!

  ### 18. Leaders in low code/no code approach to Integrations, incredibly powerful and user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brendon V. | CTO & Head of Automations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Prismatic?**

Being a lifelong engineer for high-scale applications, it's hard to relinquish the desire to build everything myself. Prismatic has created an incredibly powerful and flexibile platform, built off scalable technologies, so you don't have to. The ease of use of the UI is incredible as well, very well designed with the user in mind. On top of that they provide tools to debug, monitor, alert, report etc via a visual UI. And if that isn't enough for you, they give you GraphQL access to manage all your customers, integrations and flows to your hearts content! It goes beyond that though - they've enabled Typescript/Javascript custom code support, in such depth that you can host your own entire development pipeline and automate promotions to productions (including running your own test/automation suites). It's a developers dream to still have full control, but be able to relinquish it wherever they choose efficiency over ownership! By far the best Product I have found in the past 20 years.

Don't even get me started on their incredible customer support focus - you will always feel engaged, they truly care to help you reach your goals, and were extremely responsive to a feature request (so much so they built support for it within a week!).

**What do you dislike about Prismatic?**

The only downsides is that you are limited to custom devlopment in Javascript/Typescript, and the only IDE option is in a browser. Neither of those are complaints though - everyone just has their preferred coding language and IDE  (mine being Python and IntelliJ). Any good engineer is able to work with any tool though, and it does not prohibit any productivity or scalability/security.

**What problems is Prismatic solving and how is that benefiting you?**

We work with companies to connect platforms and data, while including complex calculations and decisions that require custom code. Because of the power this platform provides, we can do both, and in an incredibly fast and cost effective manner.

**Official Response from Beth Harwood:**

> Brendon, thank you so much for your review! Providing an extremely developer-friendly platform is one of our key aims, so we're thrilled to hear "It's a developers dream to still have full control, but be able to relinquish it wherever they choose efficiency over ownership!" Regarding your comment about the only IDE option being in a browser - I know someone from our team already reached out to make sure you're aware - but for others reading the review I do want to point out that we offer a code-native building experience, and this option allows you to write integrations entirely in code use any IDE. I've shared a link to docs for our code-native integrations below. Thanks again, Brendon - happy integrating!

  ### 19. Great customer service, smooth implementation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Duncan S. | Product manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Prismatic?**

Prismatic has worked with us from day one to provide solution support and help bring to life our platforms integrations. We are a small company focused on delivering value quickly and Prismatic has been a key part of that.

**What do you dislike about Prismatic?**

We have not had a any significant issues with prismatic.

**What problems is Prismatic solving and how is that benefiting you?**

They act as our primary integration manager

  ### 20. An organized approach to integrations with a fantastic team behind it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas  K. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about Prismatic?**

Prismatic has been a joy to work with as a developer. The tool itself is clearly organized and offers a flexible outlook on code structure easily adaptable to a wide variety of integrations and use cases.

The team has gone out of their way to offer up a multitude of ways to interact with the tool in code-native environments that makes developing with it a fun and efficient experience. Questions about development are easily answered with a quick glance through their thorough and concise documentation, and any questions beyond that scope are enthusiastically answered by a team of people who clearly know what they're doing and are excited to help. 

Our team has already been able to put together several integrations within our own app and I look forward to further development with Prismatic.

**What do you dislike about Prismatic?**

It has been pretty smooth sailing so far.

**What problems is Prismatic solving and how is that benefiting you?**

Our customers utilize a wide variety of platforms, and Prismatic has given us a way to easily consolidate them and create a unified onboarding experience. It has allowed us to pave a clear path forward for future integrations within our own platform, saving us time in both the planning phase and development phase of new integrations.

**Official Response from Beth Harwood:**

> Thanks for your review, Thomas! Thanks for calling out the flexible outlook on code structure and multiple ways to interact with the tool in code-native environments. We really strive to make the code-native experience something devs find flexible enough to accomplish what they need, efficient, and something they truly like to use - so we love to hear this feedback!

  ### 21. Great software, great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cuong P. | Director Of Engineering/InfoSec Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about Prismatic?**

Prismatic offers an intuitive and user-friendly interface that simplifies complex integration tasks. We were quickly able to build planned integrations. In addition, Prismatic enables our users to be creative in what workflows they could enable.

The Prismatic team is highly collaborative, actively listening to feedback and addressing it promptly. This responsiveness is evident from the frequent product updates and improvements we receive. Additionally, Prismatic’s ability to involve users in the enhancement process ensures the software evolves to meet our needs efficiently. The robust documentation and excellent customer support further enhance the overall user experience, making implementation smooth and efficient.

**What do you dislike about Prismatic?**

The numbers of built-in integrations and components are limited. However, we found that it’s relatively easy to customize and build new components. This flexibility is crucial since our customers are primarily enterprises with very specific software stack requirements.

**What problems is Prismatic solving and how is that benefiting you?**

* Quickly build new integrations
* Quickly embed into our software
* Allow non-technical users to participating in building, deploying, and monitoring integrations.

**Official Response from Beth Harwood:**

> Glad Prismatic is simplifying integration tasks and helping you build faster. Thanks for your review, Cuong!

  ### 22. Unlimited possibilities!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rod G. | Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Prismatic?**

It gives our customers the ability to log in and connect their accounts in the integration we made. We don't need to create hundreds of workflows for our customers; we ONLY need to deploy our integration once!

**What do you dislike about Prismatic?**

I'm looking for a way to test a single step in a flow, but they don't have that yet.

**What problems is Prismatic solving and how is that benefiting you?**

We can onboard our clients faster so we can accommodate more.

  ### 23. Integrations simplified

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis Jorge E. | Senior Full Stack Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Prismatic?**

We found Prismatic to be the best option for integrating multiple platforms with our product. Working with Prismatic has been a great experience; they have simplified our integration processes. I would highly recommend their native integrations, as their scalability is remarkable. The customer support has been excellent, consistently answering our questions promptly and proposing effective solutions to our problems.

**What do you dislike about Prismatic?**

Sometimes the documentation are not up to date

**What problems is Prismatic solving and how is that benefiting you?**

All the integrations that our clients requires! They simplified the way of our product is connected with another platforms

  ### 24. Easy to use for both adhoc and standard integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Prismatic?**

The ease of use is number one for me. It's really easy to get started and the ready made components can get you a really long way with little to no code. The execution logs give great inside to what happens during execution. Great for debugging.
I have used the Prismatic tool for both adhoc stuff and for standard integrations that are deployed for many customers and found it well suited for both.
When running into troubles I found the Prismatic support really helpful and responsive. All in all a really good experience.

**What do you dislike about Prismatic?**

There's really just one thing I would mention here and that is the lack of an easy way to search in individual execution log results. There is a way to do it but it is a little cumbersome.

**What problems is Prismatic solving and how is that benefiting you?**

As a saas vendor we needed a platform to build integrations for our customers and found Prismatic a good fit. We have a lot of different systems in our portfolio and thus need a host of different integrations. Prismatic gives us a great tool to easily build, test, deploy and maintain all of our needed integrations.

**Official Response from Beth Harwood:**

> Thank you for taking the time to leave a review. I've passed your feedback about execution logs on to the right people. We strive for ease of use, so it's wonderful to hear that you are finding the platform to be exactly that. 

  ### 25. Reduced CRM integration time by weeks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Prismatic?**

All the existing components for most CRMs saved us so much time not having to implement yet another 3rd party SDK in our application.
Coupled with the possibility of creating our own components (for our API and others), we got all the tools needed for our CRM integrations.
Having the option between no/low-code and full code-native integrations in TypeScript offered us a lot of liberty on how we wanted to use the platform.
Customer Success team was a great help too when we explored more complex scenarios and bleeding-edge features, with fast response time.

**What do you dislike about Prismatic?**

For **really** complex integrations, we encountered some issues with lack of documentation on very specific parts of the platform. Thankfully, the support team was able to help us out pushing the platform limits!

**What problems is Prismatic solving and how is that benefiting you?**

Saving us time on CRM integrations by not having to setup and maintain many SDKs inside our codebase

**Official Response from Beth Harwood:**

> We're so happy to hear Prismatic is saving you time building integrations and that you're loving the flexibility of using either low-code or code-native! Thank you so much for your review.

  ### 26. Reliable integrations in shorter time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Prismatic?**

It's remarkable how easy it is to create and test integrations within the Prismatic web app. It has helped us to focus more on the strategy behind the integration instead of the technical issues and nuances that comes to play when building one from scratch.

**What do you dislike about Prismatic?**

I don't love the GraphQL API, but as a tradeoff the docs and the GraphQL explorer makes it comfortable to get along with.

**What problems is Prismatic solving and how is that benefiting you?**

One of the key services we offer as a company is the ability to collect data from many sources and provide insights and data analysis tools. Prismatic has helped us to speed up time when it comes to connect to both new and known data sources.

  ### 27. Their power is in cooperation with the client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ilya S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about Prismatic?**

First of all - Prismatic provided out the box all of the integrations which we needed in the beginning, also they had tools and components for all our needs. Their product provides great flexibility: you can build workflows using a huge collection of the ready components, or you are free to write your vanilla code.
Their business looked stable enough for us. That was important for us that our partner won't shut down short.
There were a lot of other criteria we checked but I won't reveal all of it :)

**What do you dislike about Prismatic?**

It's not ideal as everything in this world.
The workflow designer starts lagging when creating a too-big workflow. The embedded marketplace has a very limited set of options; it's hard to make it look like a part of your website.
That's why we had to develop our own marketplace.
And a bunch of other small goodies-to-have when you start building a real product. But all of that is solvable, Prismatic team is very responsive, so all these things aren't real blockers.

**What problems is Prismatic solving and how is that benefiting you?**

A vital growth point for our business is integrations with 3rd party software. We estimated that it would be too hard to implement every integration separately ourselves, so we decided that we needed a good integrations provider who would take all the routine work away from us.

**Official Response from Beth Harwood:**

> Ilya, thanks for your review and for being so responsive when we checked in with you - we're glad to hear performance has been great since we released the new designer! It's also wonderful to hear that the flexibility to use built-in components or write code has been serving your needs well.


  ### 28. Easy to use, versatile, great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about Prismatic?**

I've been very impressed with how easy it is to use Prismatic low-code integration builder and custom components (when I need to write my own code). Their support team is also very responsive and helpful.

**What do you dislike about Prismatic?**

My only complaint is with the use of jsonforms in the configuration wizard as it leaves a bit to be desired but not a big deal overall.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic reduces the amount of eng time required to build integrations significantly as it supports a wide range of features that would add a lot of overhead to replicate. Their solution will make it possible for us to launch an integrated app marketplace for our users to setup integrations on their own.

  ### 29. Great for Visualizing Data Flows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2025

**What do you like best about Prismatic?**

Prismatic allows our team to run data flows and see output/logs at every step of the flow while managing/automating authentication for us.

**What do you dislike about Prismatic?**

The typical trade-offs with low-code solutions apply here as they are unavoidable such as additional legwork involved with managing a low code interface.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic is managing user authentication and credential storage across multiple API integrations so that our platform does not have to.

  ### 30. Prismatic - the ultimate ipaas playdough

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt O. | Senior Integration Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Prismatic?**

Can do pretty much anything.
Able to use typescript and any native npm package.

**What do you dislike about Prismatic?**

Steeper learning curve. It's so flexible that often you're on uncharted teritory, but the turnaround time by the prismatic team is amazing.

**What problems is Prismatic solving and how is that benefiting you?**

Highly reproducible, customer-focused integrations.

  ### 31. Unleashing Integration Power with Prismatic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mandana J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Prismatic?**

ease of implementation, ease of integration, great customer service

**What do you dislike about Prismatic?**

limited to JavaScript language in the coding component.

**What problems is Prismatic solving and how is that benefiting you?**

Having delved into the depths of Prismatic as a developer immersed in the B2B SaaS landscape, I can confidently assert its prowess in revolutionizing integration workflows.

What truly resonates with developers like myself is Prismatic's versatility. It caters to diverse skill sets, offering both low-code and code-native building experiences. This flexibility empowers us to tailor our approach to integration projects based on our team's expertise and project requirements, fostering a sense of autonomy and creativity in our development endeavors.

But Prismatic doesn't just stop at deployment – it's built with developers in mind throughout the entire integration lifecycle. Its robust support and maintenance tools ensure smooth operation at scale, sparing us the headache of troubleshooting and debugging in production environments.

My favorite part of the application is the testing feature. It is simple, yet complete and easy to work with. It is simply genius. It is for sure one of the best applications I have worked with.

**Official Response from Beth Harwood:**

> Mandana, thanks so much for your review! At Prismatic, we deeply believe versatility is critical to an embedded iPaaS, so I'm thrilled to hear that resonates with you and gives you the flexibility you need to take different approaches to different types of integration projects.

  ### 32. Great technical support and fantastic responsiveness from their team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastian H. | Principal Growth Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Prismatic?**

We have evaluated a few Embeded Integration Platforms and found Prismatic to be very straight forward to use and easy to code for. The team has a wealth of knowledge and made it easy to support what we were aiming for. The documentation is extensive and covers many use cases, giving step by step instructions or general solutions to comon integration problems.

**What do you dislike about Prismatic?**

Some features aren't easy to debug. The amount of documentation also means not everything is easily discoverable and the reader might be overwhelmed with it.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic enables us to be more confident in our dicision making when it comes to promising an integration to prospects or existing customers. Our goal is to react faster to requests and scale the team that can build out new integrations more quickly and efficiantly.

**Official Response from Beth Harwood:**

> Thanks for your review, Sebastian.  Reacting faster to integration requests and scaling your integration team faster - love to hear it! 

  ### 33. Prismatic has been a game-changer for our integration needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hung H. | Data Automation Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Prismatic?**

Prismatic has streamlined our integration process with its intuitive, low-code platform. It’s flexible, efficient, and saves us time by simplifying complex workflows. A great tool for managing integrations seamlessly!

**What do you dislike about Prismatic?**

The config wizard could be better like disable a config page if possible

**What problems is Prismatic solving and how is that benefiting you?**

Integration between solfware

  ### 34. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garrett M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Prismatic?**

I love how easy it makes adding itegrations to my companies web app. They have also had amazing customer support.

**What do you dislike about Prismatic?**

Nothing. I have not found anything to dislike at this moment.

**What problems is Prismatic solving and how is that benefiting you?**

They are solving my companies issues of creating itegratins for our clients to use with our platform.

  ### 35. An Integration platform for all!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kylah S. | Director, Strategic Integrations & Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Prismatic?**

The Prismatic team has been SO helpful in getting us set up and answering any of our questions. When we find something missing, they address it quickly and give us updates on the fix. The product is allowing us to create an integration hub for our customers, which is very necessary! We evaluated multiple iPaas vendors, and Prismatic was hands down the best solution with the most robust offering and the kindest and most helpful people! I've enjoyed learning how to use the platform and also getting to know the team behind it! I highly recommend going with Prismatic. With this tool, we'll be able to add integrations much faster than in the past. With the integration builder, we can also leverage a technical non-programmer to build out the integrations without hiring more engineers! These are all huge wins for us as a company.

UPDATE 2024: Since using this platform for a few years I can still say it's amazing! The recent release of code native has also elevated our ability to craft exactly the integrations we want and was very exciting for our engineers. The integrations our team builds can be very complex, which code native allows us to build to. Using the basic component based integrations are also great for the quick and simple integrations!

The value to me as an administrator and also for our support team has been incredible. They get visiblity into each one of our clients instances and can help track down and troubleshoot bugs before we even need to involve our engineers.

**What do you dislike about Prismatic?**

We've been using Prismatic for a few years now and my dislikes are typically little UI bugs. The amazing part is that when we provide the feedback, they recognize and address the issues and fix them quickly!

**What problems is Prismatic solving and how is that benefiting you?**

As stated above, we have tried to build out integrations that our customers need manually, but it takes a long time and is difficult to support. This tool will allow us to build and scale integrations as well as support them in an environment designed to do that.

**Official Response from Beth Harwood:**

> Thanks for your updated review, Kylah! We're thrilled to hear you're taking advantage of both code-native and low-code integrations and able to do a lot of troubleshooting without getting engineering involved.

  ### 36. Best Experience in using Prismatic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Prismatic?**

It offers both code native and low code integration.

**What do you dislike about Prismatic?**

I think the prismatic is really good.
I just want to improve its logging, sometimes I'm having problem scrolling down.

**What problems is Prismatic solving and how is that benefiting you?**

When integrating other platforms api we are having a hard time implementing it. For example creating webhooks or invoking the webhooks.
But because of prismatic it is a lot easier and organized. 
It is also easy debug if a problem occurs.

  ### 37. Switching to prismatic for customer integrations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Prismatic?**

The prismatic UI has been pretty simple to use, especially in the integration designer. The designer is very nice to build and connect components without complicated state management.

**What do you dislike about Prismatic?**

At first there were some confusing pieces in the UI regarding config and connections between on-prem and cloud. There seemed to be many places to input the same config info and was a bit confusing what was affecting what.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic is helping transition our cloud and on-prem integrations off of our old platform which was more complicated and cumbersome.

  ### 38. Great Tool for Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Prismatic?**

Prismatic offers a lot of out of the box connectors. It's very easy to use, and there is a ton of documentation if you get stuck. Their customer team is amazing and very responsive. They help with troubleshooting, best practices, and pump out feature requests pretty quickly.

**What do you dislike about Prismatic?**

Although it's great that there is a code-native version to go along with the UI version, there is a lot more you can do with the code-native version. For someone who may not be a developer, you may have to tap into a developer to build out certain components that don't exist.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic is helping us rapidly deploy integrations to our customers in our embedded marketplace.

**Official Response from Beth Harwood:**

> Thank you for your review and your feedback. Glad you’re finding the platform easy to use and delivering integrations faster!

You made a good note that there are times you may need to rope in a developer. We aim to enable both developers and non-developers to do as much as possible across the whole integration lifecycle AND ensure you have the flexibility to build any integration you need.

Many of our users need to connect to niche or vertical-specific systems that their customers use (many that no iPaaS has a connector for). To accommodate varying skillsets, we offer two options for connecting to systems that don’t have an out-of-the-box connector: First is our HTTP connector, which lets low-code users connect to any HTTP-based API in the UI without needing to involve a developer. (I’ve added a link to docs for our HTTP connector below.) And of course, as you mentioned, our custom connector SDK lets developers build robust connectors to *any* application. This lets you rope in your developers for the bit of work where they can have a huge impact and then get them back to other projects while low-code users build out the rest of the integration.

  ### 39. Simply, flexible, and powerful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colton M. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Prismatic?**

Prismatic's integration platform has seriously upped our game from previous integration solutions like Zapier. The system is laid out in a clear and concise manner, but has a lot of really cool features and flexibility (like sharing endpoints between all users or making them super granular with per-user per-flow URLs), an extensive library of pre-built logic for various SaaS services, the ability to deploy integrations at both an account and individual level, management triggers for handling integration deployment logic, pre-processing logic to route calls to specific users/flows, and the ability to do all of this from either a slick UI designer or my favorite IDE. Our customers really love the integration marketplace that they provide as well. It makes it really easy for them to deploy integrations themselves.

The Prismatic platform has really helped us shift from the drudge of continuous polling and dirty-checking values to a clean event-driven architecture with logging and alerts setup from the onset. This has given us wins of quick implementation, realtime integration updates, and improved logging. This makes it a joy to use every day.

The best part about Prismatic isn't actually their software though, it's their service. The employees we've dealt with have all had extremely thorough responses to our questions and input and have used that feedback to implement new features on multiple occasions. They have, by far, the most responsive customer support I've ever dealt with from an online service.

**What do you dislike about Prismatic?**

I'd love to see a bit more robust versioning system down the line with the ability to denote production vs development versions. I'd also like to see the ability to run certain processes locally and/or a turn-key tunneling feature to route requests to localhost development versions of APIs as we build them out.  This would let us avoid having to deal with port-forwarding, especially for employees working from coffee shops, hotels, or other locations where firewall rules aren't available to them. Perhaps a new component for Ngrok or similar service could solve this, admittedly somewhat niche, use case.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic has let us stop focusing on building systems to run data integrations with our partners and focus on what's essential: the integration logic itself. We're completely revamping our system to an intelligent event-driven platform and able to quickly go from integration conception to reality with a combination of their custom component library and integration designer. The Integration Marketplace also removes the user-facing configuration responsibilities out of our app and replaces it with a turn-key solution, which is awesome. No more writing a UI to configure the integrations after they're done. It just works.

**Official Response from Beth Harwood:**

> Colton, we love partnering with your team and have loved watching Sisu's growth - both integration related and overall! Thanks for your review.

  ### 40. Revolutionised the way I write and deploy integrations between our products and third party products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke W. | Principle Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about Prismatic?**

Ease of use for both non-devs and devs through a well designed flow interface.

Vast amount of ready to use components along with the ability to create your own custom components if required.

The speed that an integration can go from concept to implementation.

The support received from the Prismatic team is second to none.

The ability for customers to easily provision and configure their own integrations.

**What do you dislike about Prismatic?**

Writing integrations has become adictive using Prismatic.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic is provides us with a wealth of solutions to everyday problems we encounter in the integrations world, primararily this revolves around the seamless integration not only between our own suite of products but also thrid party platforms.

This gives us the capability to execute at pace new integrations that would typically have taken months where now these are realised in weeks or even days. The control over our integrations through the low-code integration builder makes this possible for not only our in house developers but also our professional services people.

Having this agility means that we can cater for a dynamic market and adapt quickly to keep our integrations riding high on the technology curve.

Additionally, Prismatic's flexibility has enabled us to quickly realize and implement integrations into our own marketplace, which offers our customers the ability to provision their own integrations (that we have published) according to their own needs. This self-serve ability means that customer satisfaction is enhanced and also frees up our internal teams from the burden of implementing an integration for a customer.

Another significant benefit we've discovered is our ability to rapidly prototype and present proofs of concept to key stakeholders. This maintains the momentum in decision-making and shortens the time to delivery to levels previously unattainable without Prismatic.

**Official Response from Beth Harwood:**

> "Writing integrations has become addictive using Prismatic." <- This is the best "dislike" I've ever read in a software review! More seriously, thank you so much for your thoughtful review. It sounds like you're seeing benefits everywhere from speed of integration delivery to customer satisfaction - that's fantastic.

  ### 41. Great whitelabled automtion solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alen S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Prismatic?**

The ability to integrate inside any product and theme it accordingly and how seamless it is to build your connector.

**What do you dislike about Prismatic?**

There are a few small workflows that require additional setup for the end user.

**What problems is Prismatic solving and how is that benefiting you?**

Allowing our customers to automate their workflows.

  ### 42. Great plarform even better team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marc L. | VP of Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Prismatic?**

The team is what struck me first, from the sales team during sales discussions to our account team taking care of us during our implementation, nothing but positives to say about their team members. As for the platform, it checked all of our boxes. From the various connectors/integrations, to the workflow builder and the flexibility of implenting the platform in multiple regions/locations.

**What do you dislike about Prismatic?**

It's not cheap (but you get what you pay for)

**What problems is Prismatic solving and how is that benefiting you?**

We manage thousands of integrations within our SaaS offering. Offloading the heavy lifting to Prismatic has allowed our teams to focus on our core product.

**Official Response from Beth Harwood:**

> Thank you for taking the time to leave a review, Marc. We're very happy to hear you're happy with the platform and it's helping you spend less time on integrations and more on core product!

  ### 43. A lifesaver for bringing integration configurations to our customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2024

**What do you like best about Prismatic?**

Our team was constantly under the gun regarding changing customer integrations based on their workflow changes and needs. Prismatic provided a platform we could embed into our native product for customers to start configuring their own integrations. We've gotten so much positive feedback from our customers and CS folks that the configuration forms in Prismatic are easy to use (and we work with many pretty tech-illiterate customers). Finally, our developers can start handing over the keys to our CS team to help guide customers through integration setups and focus on new integration builds and feature work.

The Prismatic team is the icing on the cake! They created an embedded Slack thread with our teams so that when our devs run into trouble, they can reach out directly in Slack and get a response within the next 24 hours (oftentimes as quickly as just a few minutes). They have helped us implement it in record time!

Our team is in Prismatic every day, building out new workflows and integrations, and I see it becoming a large part of our future growth!

**What do you dislike about Prismatic?**

It's all good things! The only thing I can think of is that we do have quite a few configuration needs when it comes to integration setup forms, and we do hit a few limitations, but it's far better than any tool we've used in the past, so I can't complain.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic allows our customers to start setting up their own integrations, which saves us a tremendous amount of time from having to hand-hold them through the process. We can standardize most of the workflow with a few workflow "forks" based on where our customers encounter the need for configuration. This frees up our devs for FAR more important work like building out new integrations and features to support our GTM efforts.

**Official Response from Beth Harwood:**

> Sounds like you're seeing huge wins! Nothing better than getting devs back to core product work! Thanks for your review.

  ### 44. Made complex workflows easy to implement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dipika D. | Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Prismatic?**

There are lots of good features of Prismatic like easy to integrate, easy to use, workflows can be created very easily, transformation of data, connecting with the other applications and on top of all these Prismatic customer support.

**What do you dislike about Prismatic?**

My business requirement is to keep the logs for more than 7 days, which is not supported by Prismatic.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic has made the integration faster and easier. I don't have to deploy the whole application for a small workflow or change. Application can be broken into small components and deployed on Prismatic to make it easy to manage, update and deploy.

**Official Response from Beth Harwood:**

> Hi Dipika, thanks for your review. We're so happy to hear that Prismatic is making integration faster and easier! Regarding log retention, I know our success team is reaching out, but I do want to respond to that here as well: by default we store logs for 14 days. We also allow streaming logs to external logging services (like DataDog or New Relic), and you can keep them there as long as you need. I dropped a link below to our docs on external log streaming.

  ### 45. Add an integrations marketplace in a couple of weeks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Geoff O. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Prismatic?**

Prior to prismatic all integrations were custom built and hard to maintain. Each was very custom and required us to support the entire architecture. We mostly just said no to any requests for integrations from customers/prospects.
Now we have several live standard integrations and a few customer specific as well as partners building out integrations with minimal guidance from our team. So we can say yes to almost all integrations.
Support has been super resoponsive as well, especially with quick fixes to public connectors.

**What do you dislike about Prismatic?**

The UI is a bit slow to load data at some points. However now they introduced code native integrations we can build all integrations and track changes in github and add to our CI/CD workflow.

**What problems is Prismatic solving and how is that benefiting you?**

We used to say no to integrations, now we can support any.

**Official Response from Beth Harwood:**

> Cheers to saying yes to integrations! That's what we love to hear. Thanks so much for your review.

  ### 46. Great product that has helped us launch quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robbie T. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Prismatic?**

Prismatic is a very fleshed out product, and as we've started developing more integrations with it I'm constantly surprised at how it's able to handle niche functionality and edge cases.

**What do you dislike about Prismatic?**

There are some integrations that aren't yet supported.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic has allowed us to get to market quickly, and launch integrations with other SaaS much faster than us building them ourselves.

**Official Response from Beth Harwood:**

> Robbie, thanks for taking the time to leave a review. We're so glad the platform has helped you get to market quickly - so important in the SaaS world! 

  ### 47. It does connect the dots, quite litterally

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Prismatic?**

Prismatic's developer documentation stands out for its clarity and ease of use, complemented by a tech support team that is knowledgeable, responsive, and incredibly helpful, making it a standout experience in the B2B integration space.

We use Prismatic to handle all third-party integrations to ensure our internal systems remain client-agnostic. Especially for simpler integrations, Prismatic does an excellent job of allowing quick-custom integrations. We've had 3 major integrations completed within deadlines that previously took too much back-and-forth between business and development, saving at least 30% development time for those particular integrations.

We have also used Prismatic to solve temporary administrative problems, creating an integration quickly and cleaning it up after running it for several weeks.

**What do you dislike about Prismatic?**

With more complicated integrations, it is sometimes difficult to navigate them using the UI. Working via DTAP is sometimes somewhat difficult as one instance of Prismatic only allows test-level (designer) and production-level (instances).

**What problems is Prismatic solving and how is that benefiting you?**

We've done Third-party integrations with:
* REST-API-based systems
* SalesForce
* ClickUp
* and several others

**Official Response from Beth Harwood:**

> Awesome to hear you're saving 30% dev time on some of your integrations! Thank you for your feedback and your review. 

  ### 48. Expedited our integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack W. | Head of Product Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Prismatic?**

Versatile, dev-friendly, and easy integrations.

**What do you dislike about Prismatic?**

Can have limited customization in low-code options.

**What problems is Prismatic solving and how is that benefiting you?**

Prismatic simplifies building and embedding integrations, reducing development time and improving the customer and support experience in B2B SaaS products. It enhances efficiency and scalability for integration processes.

**Official Response from Beth Harwood:**

> Jack, thank you so much for your review. It's great to hear Prismatic is helping you make your integration processes more efficient and scalable!

  ### 49. Awesome support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marcus B. | Integration Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Prismatic?**

UPDATE 2024:
Having a partner that is listening to your needs is really nice. They are focused on bringing a nice developer experience and are helpful when it comes to custom components and low code issues. 

They have awesome support. The documentation is very good. And their sales team was very helpful.

**What do you dislike about Prismatic?**

When looping over a list of items to process it is hard to find logs for a specific item.

**What problems is Prismatic solving and how is that benefiting you?**

We are a SAAS company that wants to deliver integrations to our customers. Prismatic fits us perfectly in this.

**Official Response from Beth Harwood:**

> Thanks for your review, Marcus! Glad to hear it's been a good experience so far!

  ### 50. good software, great team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Prismatic?**

Apart from the product features and documentation, it is the team that provides solutions that I like most about our engagement with Prismatic

**What do you dislike about Prismatic?**

Connection details for some components could be better, UX can be little more intuitive

**What problems is Prismatic solving and how is that benefiting you?**

Integrating SuccessPro with other software that our customers use. This way eliminates/reduces the need for manual data entry or file based imports


## Prismatic Discussions
  - [How has Prismatic supported your integration needs, and what advice do you have for others considering it?](https://www.g2.com/discussions/how-has-prismatic-supported-your-integration-needs-and-what-advice-do-you-have-for-others-considering-it)
  - [What is Prismatic used for?](https://www.g2.com/discussions/what-is-prismatic-used-for)

- [View Prismatic pricing details and edition comparison](https://www.g2.com/products/prismatic/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+00%3A27%3A31+-0500&secure%5Bsession_id%5D=7be20cee-81cd-4f80-98c6-a40336542300&secure%5Btoken%5D=9a847928f0e3aa7dd97ce8d1a164809c1127b7619cdbfc1d5633a824b36fc650&format=llm_user)
## Prismatic Integrations
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Mixpanel](https://www.g2.com/products/mixpanel/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Prismatic Features
**Development **
- Real-Time Integration
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Data**
- Scalability

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation

**Development**
- Low-Code
- Customization

**Security**
- Data Encryption
- Security Standards
- Communication Protocol

**Security**
- Authentication
- Compliance

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Management**
- Third-Party Apps
- White Labelled
- Workflow
- Self-Service
- Monitoring
- Notification

**Deployment **
- Hybrid
- Cloud to Cloud

**Application Integration**
- Third Party
- Scalability
- Workflow Automation
- Connectivity

## Top Prismatic Alternatives
  - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (750 reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews)
  - [Paragon](https://www.g2.com/products/useparagon/reviews) - 4.6/5.0 (89 reviews)