---
title: PrimeVOIP Reviews
meta_title: 'PrimeVOIP Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PrimeVOIP works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# PrimeVOIP Reviews
**Vendor:** PrimeVOIP  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About PrimeVOIP
PrimeVOIP is a global VoIP service provider helping businesses cut the cost of international communication without sacrificing voice quality, reliability, or compliance. Our platform delivers enterprise-grade voice and SIP trunking solutions designed for companies that make frequent cross-border calls



## PrimeVOIP Pros & Cons
**What users like:**

- Users praise the **efficient and knowledgeable customer support** of PrimeVOIP, appreciating their quick response times. (1 reviews)
- Users commend the **quick response** of PrimeVOIP's customer support, highlighting their efficiency and professionalism. (1 reviews)
- Users value the **quick setup** of PrimeVOIP, enabling them to start using the service effortlessly. (1 reviews)

## PrimeVOIP Reviews
  ### 1. Exceptional Customer Support and Professionalism

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about PrimeVOIP?**

The customer support team is both efficient and professional. I was impressed by how quickly they responded and how knowledgeable they were in addressing my concerns.

**What do you dislike about PrimeVOIP?**

Onboarding process took 2 days to get our account active after compliance

**What problems is PrimeVOIP solving and how is that benefiting you?**

This platform provides an all-in-one dashboard that streamlines our call center and customer support operations.



- [View PrimeVOIP pricing details and edition comparison](https://www.g2.com/products/primevoip/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-07+21%3A04%3A32+-0500&secure%5Bsession_id%5D=3af3239b-70c7-4174-b3d9-178739faa95f&secure%5Btoken%5D=e6490107ee9669db5bef58e6105b5b333409d7fc76b1c458a4311c4392176e7c&format=llm_user)

## PrimeVOIP Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services
- Contact Management
- Communication Management
- Fax Management
- Call List Management
- Call Center Management
- Queue Management
- Third-Party Integrations
- Computer Telephony Integration
- Real-Time Monitoring
- Call Monitoring
- Workflow Management
- Call Center Integration

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls
- SMS Messaging
- Chat/Messaging
- Video Call Recording
- Two-Way Audio & Video
- SIP Trunking

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Additional Functionality**
- Live Chat
- Multi-Channel Communication
- Customizable Reports
- Call Tracking
- Automatic Call Distribution
- Real-Time Data
- Purchasing & Receiving
- Employee Directory
- AI Copilot
- Activity Tracking
- Collaboration Tools
- Call Scripting
- Real-Time Reporting
- Call Recording
- Real-Time Analytics
- Virtual Call Center
- Activity Dashboard
- Reporting & Statistics
- CRM
- Auto-Dialer
- Generative AI
- Contact Database
- Call Transfer
- Call Reporting
- Call Logging
- Voice Mail
- Caller ID
- Customizable Caller ID
- Mobile Access
- Callback Scheduling
- IVR
- API
- Interaction Tracking
- Call Routing
- Alerts/Notifications
- Video Conferencing
- Call Conferencing
- Call Disposition
- Predictive Dialer
- Spam Blocker
- On-Demand Recording
- Caller Profiles
- Multiple User Accounts
- VoIP Connection
- Conferencing
- Text to Speech
- Reporting/Analytics
- VoIP
- Call Queues
- Call Screening
- Access Controls/Permissions
- Online Voice Transmission
- Unified Communications
- Voicemail Transcription

## Top PrimeVOIP Alternatives
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