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Plumlytics Social

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Verified User in Individual & Family Services
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1. What is Plumlytics?

Plumlytics is an omni channel marketing communication and analytics solution provider, we enables brands to acquire, serve and nurture audiences. It is a solution for marketing teams who crave in-depth social media monitoring, analytics and reporting. Monitor, moderate and measure across... Read more

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Verified User in Individual & Family Services
G2

2. How does it work?

Using advanced algorithms, Plumlytics makes sense of data. By targeting trending keywords and conversation topics, you can easily analyze and drill-down on how well your content is performing on your social media networks. Visual and text-based performance reports can be customized to a specific... Read more

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Verified User in Individual & Family Services
G2

11. Can I get a refund if I cancel?

If you wish to deactivate your account, you can do so through the platform and your subscription will be terminated immediately. We don’t offer pro-rata refunds on a partial month of service that you have already paid for. Please see Billing F.A.Q for more information.

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Verified User in Individual & Family Services
G2

3. What are messages?

Messages are posts where we detect for your keywords i.e. a search for a brand, competitor or topic in conversations and the Posts on your social pages. We've aligned the Plumlytics price model with message counts, so you are charged on how many mentions we track and store for you. The price... Read more

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Verified User in Individual & Family Services
G2

4. What are brands?

Plumlytics is built to support Brand as an accounting and organizational structure. This allows you to separate brands usage, billing and team access. If you manage large brands and want to use this feature, simply click on the top left inside the app to bring up the option to add Brands.

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Verified User in Individual & Family Services
G2

5. Why are predictive analytics so important?

Social predictive analytics explores data to forecast trends and behavior patterns. Plumlytics software breaks down this information, visually depicting social reach, sentiment, post performance and keyword optimization to outline what content will perform most favorably in the future, across... Read more

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Verified User in Individual & Family Services
G2

6. What sets Plumlytics apart from competition?

Simplicity and freedom with data. With an in-depth, user-friendly report widgets and custom, collaborative data dashboards, Plumlytics helps you to monitor and report on key data findings in a real-time, collaborative manner and with ease and at an affordable price.

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Verified User in Individual & Family Services
G2

7. Who does Plumlytics help?

From agencies and community managers to CEOs and businesses, Plumlytics has features and tools to support the social marketing management needs of businesses big and small.

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Verified User in Individual & Family Services
G2

8. Who do I call if there is a problem with the software?

If you’re experiencing any issues with our software, please don’t hesitate to email us at care@plumlytics.com or message us through the PlumMessenger @PlumCareTeam

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Verified User in Individual & Family Services
G2

9. Are your subscriptions yearly commitments?

Most our plans are on a month-to-month basis, with the exception of offer special offers, custom packages. Contact care@plumlytics.com to inquire further.

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