Plumb5 Reviews & Product Details

Plumb5 is a platform for segment of one marketing which allows marketers to offer behavior based automation across the customer life-cycle in real-time. The Plumb5 platform hosts a suite of apps comprising of web and mobile trackers, dynamic personalization widgets, email and social apps, community builders, data visualization and connectors for Commerce, CRM, POS and Telephony apps.

Seller

Decisive Analytical Solutions

Discussions

Plumb5 Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Sheetal Ram

Pricing

Pricing provided by Plumb5.

Basic

₹229.00

Per User With One-Time Purchase

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 44 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

With One-Time Purchase

Plumb5 Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Plumb5, and what problem is it built to solve?

Plumb5 combines real-time analytics with marketing automation to help businesses manage marketing activity and engage customers using data. Its focus is bringing customer analytics, audience targeting, and campaign management together to support more informed marketing decisions.

What languages does Plumb5 support?

Plumb5 supports 1 language: English.

What company sizes and industries is Plumb5 the best fit for?

Positive experiences are represented most strongly among small-business and mid-market users, with real estate, education, and marketing teams also represented.

What customer support options does Plumb5 provide, and how do users find the overall support experience?

Plumb5 support includes chat and 24/7 live-rep assistance. The support experience is described as responsive and helpful, though users also point to a need for more consistent onboarding guidance, training, and documentation.

What features or capabilities could make Plumb5 even more useful?

The most useful improvements would make reporting more flexible, everyday workflows easier to navigate, and campaign data more dependable.

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Sanjay P.

Managing Director

Computer Software

Mid-Market (51-1000 emp.)

4/13/2015

"Plumb5 - Digital analytics and More"

4/5

What do you like best about Plumb5?

Its versatility to handle multiple types of digital campaigns and its openness to integrate with other systems. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Needs a proper user manual. It has many features which are discovered over a period of time. A manual would make this topic more easy Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

Value for money and a must try Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Managing marketing campaigns. We are using the same to track responses through print advertisement, EDM, PPC, Phone based queries. We are able to track the user across the campaigns and provide a befitting response whenever the user visits our site Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

vamsy k.

Mid-Market (51-1000 emp.)

4/15/2015

"Realtime User Understanding & Targeting"

4/5

What do you like best about Plumb5?

I like the 92 attributes that are getting tracked and usage of them. We are able to not only display promotions depending upon on the behavior of the user but also collect required information from the user. And also we like while closing option. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Reporting system can be looked at a different level. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Raju R.

Small-Business (50 or fewer emp.)

Updated 4/22/2015

Originally submitted 4/11/2015

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great platform"

4.5/5

What do you like best about Plumb5?

All in one Marketing Automation platform,that works for my small business like a charm. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

A bit of a learning curve in beginning. some form of Assistant/Wizard would be desirable Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Dominic J.

DGM - Digital Marketing

Real Estate

Mid-Market (51-1000 emp.)

4/22/2015

"Result oriented widget"

4/5

What do you like best about Plumb5?

Easy controls that allows precise and detailed customisation that show instant results, which allows live management. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

The user interface could improve to give customers a better experience Review collected by and hosted on G2.com.

Recommendations to others considering Plumb5:

We believe we are getting great value from the product. Review collected by and hosted on G2.com.

What problems is Plumb5 solving and how is that benefiting you?

Customised communications to website visitors is seeing a welcome response from them. The analytics gives great insight. Were able to improve leads generated during a particular promotion campaign by upto 10% by using Plumb5 Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Ankit S.

Executive Search

Computer Software

Small-Business (50 or fewer emp.)

4/30/2015

"Real Time Engagement Tool driving More Sales"

5/5

What do you like best about Plumb5?

- Real Time Analytics

- Real Time Engagement and Interaction

- Ability to convert more Visitors into prospects

- All Web data at One single dashboard for quick Marketing Decisions. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Nothing as such. Custom Reports can be more user friendly. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Hospitality

Enterprise (> 1000 emp.)

5/27/2015

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good but need to improve in flexibility"

3.5/5

What do you like best about Plumb5?

providing good services and response, Giving suggestions according to the scenarios. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

need to improve in technology wise according to market trend bases on the competition. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Organic

Deepak K.

Marketing Executive and Digital Marketing

Education Management

Small-Business (50 or fewer emp.)

Updated 4/18/2015

Originally submitted 4/17/2015

"Tremendous Engagement with real time customer"

4/5

What do you like best about Plumb5?

Behaviour of the users, how deep is looking to the website and what actually he is doing. Track down the user in every point and also easily try to engage in the website. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Location and place are not telling proper country respective to the IP address. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Education Management

Small-Business (50 or fewer emp.)

6/23/2015

"Very good product"

5/5

What do you like best about Plumb5?

Its very convenient to use and has all the tools required. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

There is nothing that i dislike about the product as it full fills all of our requirement. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Karthikeyan M.

Senior Software Engineer

Computer Software

Small-Business (50 or fewer emp.)

4/22/2015

"Product is good"

3/5

What do you like best about Plumb5?

Web forms, Analytics and Chat is the best one. Particularly chat is best one. we can share our image and other documents to the customer Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

We didn't like Email Campaign. Because email group is very limited(1000) and data validation is bit expensive. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Abdul Nissar S.

Small-Business (50 or fewer emp.)

4/30/2015

"Very Helpful in providing the Data Analytics"

4/5

What do you like best about Plumb5?

It was easy to Install on the website. The graphical user interface was user friendly and it provided great reports to analyze the data. Review collected by and hosted on G2.com.

What do you dislike about Plumb5?

Currently it doesn't meet the business requirements of our organization. Review collected by and hosted on G2.com.