--- title: PlayMaker CRM Reviews meta_title: 'PlayMaker CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PlayMaker CRM works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 2 scale: '5' date_modified: '2026-09-22' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # PlayMaker CRM Reviews **Vendor:** PlayMaker Health **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 3.5/5.0 **Total Reviews:** 2 ## About PlayMaker CRM PlayMaker Health is the post-acute software for home health, hospice, HME, and infusion providers. Serving more than 300+ clients with 35+ EMR integrations, PlayMakers platform, and mobile-first CRM combines 100% of the most current Medicare Parts A and B, Medicaid, and Commercial claims data with sales performance data, delivering the visibility and business intelligence organizations need to accelerate sales and expand market share. ## PlayMaker CRM Reviews ### 1. Great CRM for our team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 13, 2022 **What do you like best about PlayMaker CRM?** PlayMaker made a huge difference in how our marketing team planned their week and became much more efficient in organizing their contacts. We now have a plan of attack with a purpose. **What do you dislike about PlayMaker CRM?** The desktop version can be a bit cumbersome and has a lot of material to learn so that it can be used efficiently. The marketing team lean towards using the phone app much more than the desktop version. **What problems is PlayMaker CRM solving and how is that benefiting you?** We are now way more efficient in our sales calls and not wasting a lot of time driving around in circles. We now have a plan and if the plan doesn't work out PlayMaker allows us to go in and look for other contacts in the area we can call on. ### 2. Easy to use. Not real-time data. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 12, 2022 **What do you like best about PlayMaker CRM?** I like that I can search doctors/facilities by county and see their insurance payor mix. O also like that I can assign the doctors and facilities to myself. **What do you dislike about PlayMaker CRM?** I don't like that the data is not in real time. It is info from a few months prior. For example- when I want to look up which home health company a doctor uses, the info is from months ago. **What problems is PlayMaker CRM solving and how is that benefiting you?** It helps me utilize my time better because I can see the payor mix. For example- my company takes medicare. So if that doctor or facility doesn't have a large Medicare population, I don't waste my time going in there for a cold call. ## PlayMaker CRM Discussions - [What is PlayMaker CRM used for?](https://www.g2.com/discussions/what-is-playmaker-crm-used-for) - [View PlayMaker CRM pricing details and edition comparison](https://www.g2.com/products/playmaker-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+19%3A38%3A35+-0500&secure%5Bsession_id%5D=055a5b65-4252-4a6f-9762-1e115fa6c695&secure%5Btoken%5D=cf594d113b812839d4ab744451d2b9c62bccf7cf5ba82fcc6b1facd820e73f75&format=llm_user) ## PlayMaker CRM Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration - Claims Management - Referral Management - Patient Records Management - Appointment Management - Medication Management - Assessment Management - Communication Management - Insurance Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Task Management - Knowledge Base Management - Workflow Management - Care Plan Management - Client Management - Records Management - Invoice Management - Forms Management - Real-Time Data - Task Scheduling - Activity Tracking **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care - For Long Term Care - Geriatric Care **Additional Functionality** - Chat/Messaging - Employee Portal - Activity Dashboard - Reminders - AI Copilot - Customizable Forms - Multi-Location - Telemedicine - GPS - API - Reporting & Statistics - Monitoring - Mobile Access - Visit Verification - Electronic Signature - Billing & Invoicing - Clock In/Out - Client Portal - HIPAA Compliant - Generative AI - Customizable Reports - Real-Time Notifications - Real-Time Reporting - Time Tracking by Client - Mobile Alerts ## Top PlayMaker CRM Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (234 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (230 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews)