# Planado Reviews **Vendor:** Planado **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About Planado Planado is a profound web-based tool for your field services operations enabling you to easily manage business processes such as scheduling, tracking and reporting, maintain the high quality of the services and scale up easily. The app makes field operations completely visible, which helps you to monitor workers’ performance and quickly address possible issues. With Planado, dispatchers can quickly change schedules and provide all the necessary support to technicians so that they perform their best. ## Planado Reviews ### 1. All-in-one app for managing field workers **Rating:** 4.5/5.0 stars **Reviewed by:** Valeria S. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Planado?** We’ve been using Planado for 8 months now, and are generally content with the functionality it provides. Scheduling and assigning tasks for deliverymen has become so much easier now, and what’s most important, this enabled us to speed up delivery times by 30%! The dispatcher interface and the mobile app are quite convenient and easy to use. Also, our CEO was happy to have all the stats on performance at hand that Excel sheets couldn’t provide earlier. **What do you dislike about Planado?** It took us a bit longer than we expected to integrate Planado with our custom order management system, but, afaik, they have now introduced integrations via Zapier that might solve these issues for most common tools. **What problems is Planado solving and how is that benefiting you?** We were looking for a convenient app to manage our delivery services since we have increased our staff recently and some logistics issues started to occur. So we needed a solution to be able to quickly build routes, assign tasks and monitor delivery. Another important thing, it had to integrate easily with our internal order management system. Planado turned out to be a good choice, the performance of our delivermen has improved, and it’s now a lot easier for us to monitor and communicate with them. ### 2. A tool that makes the field service transparent **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | Lead Product Marketing Manager | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about Planado?** Productivity boost for dispatchers and field workerrs. I use Planado to control my field staff. It is very helpful for faster onboarding and quality control, as the checklists and reports leave no room for doing something wrong, and even if there is an error, it can be spotted and fixed fast. For the dispatcher, the flexible schedule and map-based route builder are great features! **What do you dislike about Planado?** I'd like to see more integrations with CRM and business automations. However, the recent Zapier integration solves this partially. **What problems is Planado solving and how is that benefiting you?** The tool helps me to maintain a good quality of work due to checklists and reporting, also, new employees onboard faster as Planado features easy-to-use instructions on how to perform specific tasks. ### 3. The best field service app on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Vlad T. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Planado?** What I like about Planado is that I can conveniently keep track of my workers, keep automatic reports and, most importantly, notify the client when a specialist arrives, which saves a lot of time for our entire team. It's great to have it all in one app. **What do you dislike about Planado?** There is almost nothing to dislike about this product. All features have served me well through the application and support teams. **What problems is Planado solving and how is that benefiting you?** Planado features allow us to improve communication with customers, optimize the work of field workers and save time in solving problems. ## Planado Discussions - [What is Planado used for?](https://www.g2.com/discussions/what-is-planado-used-for) - [View Planado pricing details and edition comparison](https://www.g2.com/products/planado/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A43%3A41+-0500&secure%5Bsession_id%5D=176d5cf9-6d00-4b58-8608-5834b141cb33&secure%5Btoken%5D=9f181233a98eeefdf203f92ccaeebb4bb346c82f93bee3c48636361fae94f98c&format=llm_user) ## Planado Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Planado Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,857 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,606 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,487 reviews)