--- title: Planado Reviews meta_title: 'Planado Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Planado works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 3 scale: '5' date_modified: '2026-09-28' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Planado Reviews & Product Details

Profile Status

This profile is currently managed by Planado but has limited features.

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Valeria S.
VS
Valeria S.
Freelance Translator
Small-Business (50 or fewer emp.)
"All-in-one app for managing field workers"
4.5/5
What do you like best about Planado?

We’ve been using Planado for 8 months now, and are generally content with the functionality it provides. Scheduling and assigning tasks for deliverymen has become so much easier now, and what’s most important, this enabled us to speed up delivery times by 30%! The dispatcher interface and the mobile app are quite convenient and easy to use. Also, our CEO was happy to have all the stats on performance at hand that Excel sheets couldn’t provide earlier. Review collected by and hosted on G2.com.

What do you dislike about Planado?

It took us a bit longer than we expected to integrate Planado with our custom order management system, but, afaik, they have now introduced integrations via Zapier that might solve these issues for most common tools. Review collected by and hosted on G2.com.

Alex L.
AL
Alex L.
Lead Product Marketing Manager | Co-Founder
Small-Business (50 or fewer emp.)
"A tool that makes the field service transparent"
5/5
What do you like best about Planado?

Productivity boost for dispatchers and field workers. I use Planado to control my field staff. It is very helpful for faster onboarding and quality control, as the checklists and reports leave no room for doing something wrong, and even if there is an error, it can be spotted and fixed fast. For the dispatcher, the flexible schedule and map-based route builder are great features! Review collected by and hosted on G2.com.

What do you dislike about Planado?

I'd like to see more integrations with CRM and business automations. However, the recent Zapier integration solves this partially. Review collected by and hosted on G2.com.

Vlad T.
VT
Vlad T.
Sales Manager
Mid-Market (51-1000 emp.)
"The best field service app on the market"
5/5
What do you like best about Planado?

What I like about Planado is that I can conveniently keep track of my workers, keep automatic reports and, most importantly, notify the client when a specialist arrives, which saves a lot of time for our entire team. It's great to have it all in one app. Review collected by and hosted on G2.com.

What do you dislike about Planado?

There is almost nothing to dislike about this product. All features have served me well through the application and support teams. Review collected by and hosted on G2.com.

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Pricing

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