--- title: Pivot Reviews meta_title: 'Pivot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Pivot works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 26 scale: '5' date_modified: '2026-10-17' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

Pivot Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the excellent customer support provided by Pivot, enhancing their implementation and overall experience. (20 mentions)
Users appreciate the ease of use of Pivot, enjoying a simple workflow and excellent customer support. (18 mentions)
Users love the intuitive interface of Pivot, which allows for easy navigation without the need for training. (16 mentions)
Users value the customizable workflows and intuitive interface that enhance their experience with Pivot. (13 mentions)
Users value the intuitive interface and excellent customer support, making for a smooth and efficient experience. (12 mentions)
Users note the missing features in Pivot, but are optimistic about the team's ongoing development efforts. (5 mentions)
Users report bug issues with Pivot, though the team promptly addresses and resolves them with feedback. (2 mentions)
Users note the absence of key features like analytics and sourcing, though they're reportedly in development. (2 mentions)
Users experience integration issues, missing some features and dashboards that are still in development. (2 mentions)
Users report occasional software bugs, but the Pivot team promptly addresses and resolves these issues quickly. (2 mentions)

5 Pros or Advantages of Pivot

5 Cons or Disadvantages of Pivot

Pivot Reviews (26)

Reviews

Pivot Reviews (26)

5.0
26 reviews
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Feriel T.
FT
Feriel T.
Admin and Finance Manager
Mid-Market (51-1000 emp.)
"Great procurement tool integrated to our accounting software"
5/5
What do you like best about Pivot?

It’s a great procurement tool that I can integrate with my accounting and expense management tool, which makes it easier to keep everything connected. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

there might be some bugs and errors sometimes. Review collected by and hosted on G2.com.

Alba C.
AC
Alba C.
Controlling Manager
Mid-Market (51-1000 emp.)
"Pivot: A User-Friendly, Highly Personalized Procurement Solution for Our Daily Operations"
5/5
What do you like best about Pivot?

The best part about Pivot is how easy it is to use and personalize. It integrates seamlessly with our daily operations, making it simple for the entire executive team to manage procurement processes efficiently. Additionally, the integration with Qonto for payments is a standout feature, and the customer support team is incredibly responsive and helpful during the implementation phase. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

While Pivot is excellent overall, it is still a growing platform, and some features are in development. Although it's understandable given the company's newness, having those additional functionalities would enhance the tool's capabilities even further. Review collected by and hosted on G2.com.

Helene D.
HD
Helene D.
Purchase Director
Mid-Market (51-1000 emp.)
"Finally a P2P made for tech companies"
5/5
What do you like best about Pivot?

Pivot is exceptionally user-friendly and flexible, allowing for quick adoption and seamless integration with our daily tools (Slack, Netsuite...). It enables customized workflows tailored to specific needs, enhancing productivity and internal adoption. The support team is highly responsive and knowledgeable, always ready to find solutions and adapt to changing requirements. They demonstrate deep expertise, ensuring the tool is well-designed and functional. Its intuitive UX and excellent customer service makes it an ideal choice for any purchase/finance team looking to streamline processes. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

So far, the tool has been meeting all our needs perfectly and has even encouraged us to think further about our processes. I'm excited about the upcoming feature developments. I see Pivot as an incredible partner that grows alongside us, so refreshing for a P2P! Review collected by and hosted on G2.com.

Berkay K.
BK
Berkay K.
Financial Accountant
Small-Business (50 or fewer emp.)
"Dynamic and Reliable ERP Partner"
5/5
What do you like best about Pivot?

What I love most about Pivot is how quickly and efficiently they tackle tasks while always striving to improve. Their team is dynamic and incredibly easy to reach, making every interaction smooth and stress-free. They don’t just deliver solutions—they make sure they’re timely, effective, and thoughtfully executed. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

I honestly haven’t encountered any downsides with Pivot so far. Their service and support have been consistently excellent, and they’ve exceeded my expectations in every aspect. Review collected by and hosted on G2.com.

Marie B.
MB
Marie B.
Project Finance Director
Mid-Market (51-1000 emp.)
"Pivot is a great P2P tool that continuously improves its features!"
5/5
What do you like best about Pivot?

We have been seduced by Pivot as it is one of the only tools in the market that offers a complete solution for the whole P2P process and understands our needs to streamline the process. It is intuitive and user-friendly, which allows a quick onboarding for the employees. Besides, the Pivot team does a tremendous job to support their customers despite multiple requests from our side. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The tool is still quite "new" and additional features are developed every day. I trust the team to roll them out in the near future so we can leverage the full potential of the tool! Review collected by and hosted on G2.com.

May Kang Y.
MY
May Kang Y.
Senior Vice President Finance
Mid-Market (51-1000 emp.)
"Pivot eases the purchase process, allows to derisk and comply, without slowing the business"
5/5
What do you like best about Pivot?

- Very easy to use, fast onboarding and adoption by users

- tailored workflow and adapted to our business field and regulation: the workflow allow us to capture purchases that require additional compliance investigations at an early stage.

- Transparency: the user is able to know all steps of the purchase process. and the status of payment of an invoice

-> Gain of time in the process,

-> derisk: suppliers are centralized, and we opted for no PO no pay unabling us to capture exhaustivity of expenses

- Pivot team is very efficient and proactive. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Nothing really impactful.

Even Pivot is young, when I mention some features that are nice to have, they have already thought about it and it is planned on the next release. Review collected by and hosted on G2.com.

Pierre-Marie C.
PC
Pierre-Marie C.
CTO
Small-Business (50 or fewer emp.)
"Pivot has genuinely improved our expense management"
5/5
What do you like best about Pivot?

The user experience is excellent, with a clean and simple interface that allows for quick onboarding. Our initial setup was very smooth and quick, allowing us to start using the tool immediately, all within the record time frame we had set.

The technical team at Pivot is truly knowledgeable and demonstrated great availability to address our needs. We were able to integrate the tool into our processes through an API (albeit limited for now), which allowed us to maximize the use of the software.

Expense tracking is very clear and relevant, giving us a precise overview of our expenses. OCR works flawlessly, eliminating numerous problems associated with automatic text recognition. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

Even though Pivot is already a great tool, I am aware that its development is still ongoing. However, I see this as a great opportunity for the Pivot team to continue their work and further improve the product.

The current limitations are actually a sign that the team is committed to continuing to improve the product and meet user needs.

This is because they actively seek feedback and suggestions for improvement, which demonstrates their commitment to providing a high-quality experience for their users. This level of transparency and collaboration has been invaluable in helping me get the most out of Pivot. Review collected by and hosted on G2.com.

Michael C.
MC
Michael C.
Senior AP Accounting Manager
Mid-Market (51-1000 emp.)
"Pivot is revolutionising the Purchase-to-Pay process"
5/5
What do you like best about Pivot?

How user-friendly the platform is, and how flexible it is with our ERP integration. The Pivot team is absolutely outstanding! Review collected by and hosted on G2.com.

What do you dislike about Pivot?

I don't dislike anything about it thus far. Review collected by and hosted on G2.com.

Mario K.
MK
Mario K.
Procurement Manager
Mid-Market (51-1000 emp.)
"Pivot Procurement System at Anghami-OSN+"
5/5
What do you like best about Pivot?

What I like best about Pivot is its user-friendly interface, and the ability to centralize procurement activities, which significantly enhances transparency, efficiency, and decision-making. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

The absence of the analytical report and sourcing features. Review collected by and hosted on G2.com.

Astrig A.
AA
Astrig A.
Procurement manager - intern
Mid-Market (51-1000 emp.)
"A great and efficient experience with pivot."
5/5
What do you like best about Pivot?

Pivot is user-friendly allowing me to navigate effortlessly. As well as its ease of implementation with a great support from the team that is always open to meet for questions and more. Some of the features pivot offers are unique. Pivot ensures that every step of the procurement process is seamlessly integrated. Review collected by and hosted on G2.com.

What do you dislike about Pivot?

There are still features to be developed, but the team is working on it, and I'm confident that they'll be able to deliver a product that meets 100% of my needs as they have previously. Review collected by and hosted on G2.com.