Piano Analytics Reviews & Product Details

Piano Analytics is an enterprise digital analytics platform that gives every team, not just analysts, complete and unsampled data across web, mobile, IoT, and offline channels, without writing a line of SQL. Banking, media, retail, and aviation companies, including Rabobank, BBC, Le Monde, AXA, and SBB, run on Piano Analytics to grow subscription revenue, personalize customer journeys, and prepare their data for AI. That combination of complete data and self-service access is what makes Piano Analytics a customer intelligence platform as much as an analytics one. Complete, unsampled data at enterprise scale Most analytics tools sample data or track it in fragments. Piano Analytics works from one trusted source of truth instead. - Captures every user event in real time across channels - Runs on an elastic data model built for unlimited events and up to 1,000 custom dimensions - Keeps data clean with built-in anomaly detection and Tag Inspector, ready to power both dashboards and AI applications. Self-service answers for every team Piano Analytics is also a self-service analytics platform. - Answers plain-language questions through Piano AI, no analyst required - Surfaces prebuilt dashboards built for each industry - Frees data teams to focus on deeper analysis while other departments move faster Turning customer intelligence into revenue - Grows subscription revenue through better audience and engagement data - Personalizes customer journeys across every channel - Prepares data infrastructure for AI initiatives Privacy and compliance built into the platform - Is the first analytics platform certified under EuroPrivacy in accordance with GDPR Article 42 - Also holds HIPAA and ISO 27001 certifications - Recovers usable traffic typically lost to consent gaps through its privacy-exempt measurement mode

Seller

Piano

Discussions

Piano Analytics Community

Languages Supported

German, English, French, Japanese, Spanish

Solution Type

All-in-One

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Piano Analytics Integrations

(5)

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Milly W.

Sales and Marketing Management Trainee

Events Services

Mid-Market (51-1000 emp.)

10/10/2019

"Our primary analytical tool"

4.5/5

What do you like best about Piano Analytics?

AT Internet Suite provides a web-based assessment that is accessible on all machines to a number of users at any place in real time. I use the API to generate reporting and boards, where I can simply dig the sort of information and remain on the ground rapidly to get KPIs. It provides just the right assessment to set your objective, to install the tools and to properly comprehend the information. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

There are some extended reaction moments to accounts centered on big database in certain circumstances. For computer users, it can be really easy to overlook a checking panel and miss some important information. In general, AT Internet Suite is likely to be more stable, as sometimes it needs to recalculate or make any other fixing by a desktop client alternative. Review collected by and hosted on G2.com.

Recommendations to others considering Piano Analytics:

It is useful for a company that constantly have to work with media as it is able to analyze cohorts and investigate the interaction between participants and their material. It is less suitable for non-digitally companies with no budget or other powerful business choices. Consider there are certain dimensions that don't operate well together, so you need to really take time to know each one of them. Review collected by and hosted on G2.com.

What problems is Piano Analytics solving and how is that benefiting you?

We use the AT Internet Suite as our primary analytical tool. It is used by all data-driven departments, especially for the Media Research Department, who’s mainly responsible for the application of this internet evaluation software and uses it along with the editorial internet office. Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

6/4/2020

"Easily accessible insights"

3.5/5

What do you like best about Piano Analytics?

Amazing rich data exploration as it provides the right assessment Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

The new XU interface is harder to use as compared to the older version Review collected by and hosted on G2.com.

Aren M.

Library Page

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/22/2019

"A Fair Program"

4/5

What do you like best about Piano Analytics?

This suite of programs does what it's intended to do. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Sometimes the interface can be confusing. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/27/2019

"Bad UX, new interface doesn't help"

1.5/5

What do you like best about Piano Analytics?

We just this because our client has to. We've learned how to work with it. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Bad interface and UX. Definitely not the easiest to use. I prefer the old version which was a lot easier to follow. Now I am confused. Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

10/17/2017

"Very good analytics tool"

4.5/5

What do you like best about Piano Analytics?

AT Internet has a range of tools / apps for different target groups within the company. This allows each employee to provide the Analytics solution they need.

The tool is further developed according to customer requirements.

It is quite fast for a web application and is very good handling. Good data export functions and interfaces. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Something too fast, too many new tools. This is somewhat complex. In the Rich Media area, the tool might be stronger. But all in all very good. Review collected by and hosted on G2.com.

Verified User in Publishing

Mid-Market (51-1000 emp.)

10/16/2017

"Great product, great support"

4.5/5

What do you like best about Piano Analytics?

The product support team have been great during training, onboarding and configuration. We could not have asked for more from them and they made the process very straighforward Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

There are a few (very minor) UI quirks, but once you are used to them, the reporting tools are very flexible and we've been able to achieve everything we've needed to so far. Review collected by and hosted on G2.com.

Lovro L.

Digital Analyst / Webanalyst

Marketing and Advertising

Mid-Market (51-1000 emp.)

10/18/2017

"AT Internet Analytics Suite"

5/5

What do you like best about Piano Analytics?

Quiet easy acces to the raw data via the Data Query App

Great data visualisation with the powerful dashboards App Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Navigation and funnel presentation is little bit improvable Review collected by and hosted on G2.com.

Patrick D.

Directeur web

Mid-Market (51-1000 emp.)

10/26/2017

"Great tool"

5/5

What do you like best about Piano Analytics?

Simplicity, réactivity, Customer service is very efficient. The platform improves very often with new analysis ans possibilities Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Real time analysis should be more powerful Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

11/6/2017

"Essential tool for KPI-driven management"

4.5/5

What do you like best about Piano Analytics?

The tool globally helps to drive your digital actions with key indicators Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

It's not easy to analyse the social media source. Review collected by and hosted on G2.com.

Florian G.

Online Marketing - New Media

Chemicals

Mid-Market (51-1000 emp.)

11/14/2016

"Reliable software platform - great team"

4.5/5

What do you like best about Piano Analytics?

Professional team. AT Internet does a great job helping you to make the tool work, And after that, they are always searching for ways to improve your data and user experience.

Updates. Over the years, AT Internet proved, that they are able to keep up with the high speed of development in Digital Analytics. There are so many new functions.

Customer focus. The tool is huge, we don't need all of the functions. AT Internet always tries to figure out what may help us - they are not selling us functions that we din't need.

Documentation. AT Internet provides an excellent online documentation, which is really helpful during tagging. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

By now, I can't really say that I "dislike" anything.

Sometimes, the tool seems a little bit complex, but in most of the cases the documentation solved this. Review collected by and hosted on G2.com.