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G2 recognized Piano Analytics
Piano Analytics

By Piano

4.4 out of 5 stars

How would you rate your experience with Piano Analytics?

Piano Analytics Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the reliable insights from Piano Analytics, appreciating its ease of use and intuitive data extraction features. (2 mentions)
Users value the responsive customer support from Piano Analytics, which provides helpful assistance with any queries or issues. (2 mentions)
Users value the ease of use of Piano Analytics, highlighting its intuitive interface and straightforward setup. (2 mentions)
Users appreciate the reliability and user-friendly interface of Piano Analytics, making data analysis easy and efficient. (2 mentions)
Users value the reliable insights provided by Piano Analytics, enjoying its user-friendly design and excellent support. (2 mentions)
Users desire better visibility on the roadmap for Piano Analytics to enhance their overall experience. (1 mentions)

Top Pros or Advantages of Piano Analytics

1. Analytics
Users value the reliable insights from Piano Analytics, appreciating its ease of use and intuitive data extraction features.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great tool : many opportunities and a very intuitive interface"

What do you like about Piano Analytics?

The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is

Valérian H.
VH

Valérian H.

Enterprise (> 1000 emp.)

5.0/5

"An Outstanding Experience with Piano Analytics"

What do you like about Piano Analytics?

Our team has been using Piano Analytics for years and we are very pleased with its reliability. The tool meets all our use cases effectively and prov

2. Customer Support
Users value the responsive customer support from Piano Analytics, which provides helpful assistance with any queries or issues.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great tool : many opportunities and a very intuitive interface"

What do you like about Piano Analytics?

The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is

Valérian H.
VH

Valérian H.

Enterprise (> 1000 emp.)

5.0/5

"An Outstanding Experience with Piano Analytics"

What do you like about Piano Analytics?

Our team has been using Piano Analytics for years and we are very pleased with its reliability. The tool meets all our use cases effectively and prov

3. Ease of Use
Users value the ease of use of Piano Analytics, highlighting its intuitive interface and straightforward setup.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great tool : many opportunities and a very intuitive interface"

What do you like about Piano Analytics?

The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is

Valérian H.
VH

Valérian H.

Enterprise (> 1000 emp.)

5.0/5

"An Outstanding Experience with Piano Analytics"

What do you like about Piano Analytics?

Our team has been using Piano Analytics for years and we are very pleased with its reliability. The tool meets all our use cases effectively and prov

4. Helpful
Users appreciate the reliability and user-friendly interface of Piano Analytics, making data analysis easy and efficient.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great tool : many opportunities and a very intuitive interface"

What do you like about Piano Analytics?

The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is

Valérian H.
VH

Valérian H.

Enterprise (> 1000 emp.)

5.0/5

"An Outstanding Experience with Piano Analytics"

What do you like about Piano Analytics?

Our team has been using Piano Analytics for years and we are very pleased with its reliability. The tool meets all our use cases effectively and prov

5. Insights
Users value the reliable insights provided by Piano Analytics, enjoying its user-friendly design and excellent support.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great tool : many opportunities and a very intuitive interface"

What do you like about Piano Analytics?

The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is

Valérian H.
VH

Valérian H.

Enterprise (> 1000 emp.)

5.0/5

"An Outstanding Experience with Piano Analytics"

What do you like about Piano Analytics?

Our team has been using Piano Analytics for years and we are very pleased with its reliability. The tool meets all our use cases effectively and prov

Top Cons or Disadvantages of Piano Analytics

1. Limited Visibility
Users desire better visibility on the roadmap for Piano Analytics to enhance their overall experience.
See 1 mentions

See Related User Reviews

Valérian H.
VH

Valérian H.

Enterprise (> 1000 emp.)

5.0/5

"An Outstanding Experience with Piano Analytics"

What do you dislike about Piano Analytics?

While I am generally very pleased with Piano Analytics and appreciate its dynamic nature, one aspect I'd like to see improved is better visibility on

Piano Analytics Reviews (20)

Reviews

Piano Analytics Reviews (20)

4.4
20 reviews
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G2 reviews are authentic and verified.
Valérian H.
VH
Head of tracking/analytics
Enterprise (> 1000 emp.)
"An Outstanding Experience with Piano Analytics"
What do you like best about Piano Analytics?

Our team has been using Piano Analytics for years and we are very pleased with its reliability.

The tool meets all our use cases effectively and provides us with the insights we need. The data query feature is particularly useful, making the extraction and analysis of data extremely easy and intuitive. The interface is user-friendly and well-designed, making the overall experience enjoyable and efficient.

From a technical standpoint, the setup is straightforward. The code is clear and well-structured, the documentation is clear, making it logical and simple to implement and adapt to our specific needs.

Additionally, we appreciate the responsive support from the team, which has been helpful whenever we have questions or need assistance.

Overall, Piano Analytics has proven to be a valuable asset for our data analysis needs. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

While I am generally very pleased with Piano Analytics and appreciate its dynamic nature, one aspect I'd like to see improved is better visibility on the roadmap. It's always exciting to see the tool evolve, and having more insight into upcoming features and developments would enhance our experience even further. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"A great tool : many opportunities and a very intuitive interface"
What do you like best about Piano Analytics?

The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is really easy to use, easy to integrate and you don't need strong data analytics skills to find answers to your questions. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Nothing, everything is great. It's a really powerful tool. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise (> 1000 emp.)
"powerful tool that enables relevant analyses of user journeys"
What do you like best about Piano Analytics?

reliability, richness of features, responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

the ergonomics and complexity of data access can hinder its understanding Review collected by and hosted on G2.com.

Julian J.
JJ
Small-Business (50 or fewer emp.)
"AT internet together with Xtag make for an easier analytics extraction"
What do you like best about Piano Analytics?

The support is good. They contact us in a short amount of time and are friendly. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

When extracting website analytics some sections and titles can be misleading inside the tool. Review collected by and hosted on G2.com.

Anna Lee B.
AB
Senior Growth Lead
Mid-Market (51-1000 emp.)
"A platform that provides companies with digital analytics solutions effectively."
What do you like best about Piano Analytics?

AT Internet’s Analytics Suite is a web based platform that supports a large number of users at one single time. It is accessible one all types of devices and it can be used to form reports and boards and search for information. It works better for digital companies as compared to non-digital ones. It provides the correct type of assessment and insights for the company. It does what it is supposed to do in an effective manner. It has a wide range of functions and tools offered.The platform can be customized according to the needs of your company and its requirements. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

The main things which i do not like about it is its interface which is confusing and complex. It is not easy to you and the old version was better in which the interface was easier. The UI needs to be updated in order to work smoothly. Overall there are not any major complaints that I have from this system. Review collected by and hosted on G2.com.

Akshay K.
AK
Data Analyst
Mid-Market (51-1000 emp.)
"Great Analytics Services!"
What do you like best about Piano Analytics?

The flow of data and the accuracy at which they supply them . The problem solving skills are on point. Love them. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Nothing as of now. They are keeping up to their standards. Review collected by and hosted on G2.com.

Milly W.
MW
Sales and Marketing Management Trainee
Events Services
Mid-Market (51-1000 emp.)
"Our primary analytical tool"
What do you like best about Piano Analytics?

AT Internet Suite provides a web-based assessment that is accessible on all machines to a number of users at any place in real time. I use the API to generate reporting and boards, where I can simply dig the sort of information and remain on the ground rapidly to get KPIs. It provides just the right assessment to set your objective, to install the tools and to properly comprehend the information. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

There are some extended reaction moments to accounts centered on big database in certain circumstances. For computer users, it can be really easy to overlook a checking panel and miss some important information. In general, AT Internet Suite is likely to be more stable, as sometimes it needs to recalculate or make any other fixing by a desktop client alternative. Review collected by and hosted on G2.com.

Verified User in Education Management
IE
Mid-Market (51-1000 emp.)
"Easily accessible insights"
What do you like best about Piano Analytics?

Amazing rich data exploration as it provides the right assesment Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

The new XU interface is harder to use as compared to the older version Review collected by and hosted on G2.com.

Aren M.
AM
Library Page
Marketing and Advertising
Small-Business (50 or fewer emp.)
"A Fair Program"
What do you like best about Piano Analytics?

This suite of programs does what it's intended to do. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Sometimes the interface can be confusing. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Bad UX, new interface doesn't help"
What do you like best about Piano Analytics?

We just this because our client has to. We've learned how to work with it. Review collected by and hosted on G2.com.

What do you dislike about Piano Analytics?

Bad interface and UX. Definitely not the easiest to use. I prefer the old version which was a lot easier to follow. Now I am confused. Review collected by and hosted on G2.com.

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