--- title: Piano Analytics Reviews meta\_title: 'Piano Analytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Piano Analytics works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Piano Analytics Reviews & Product Details Visit Website Piano Analytics is an enterprise digital analytics platform that gives every team, not just analysts, complete and unsampled data across web, mobile, IoT, and offline channels, without writing a line of SQL. Banking, media, retail, and aviation companies, including Rabobank, BBC, Le Monde, AXA, and SBB, run on Piano Analytics to grow subscription revenue, personalize customer journeys, and prepare their data for AI. That combination of complete data and self-service access is what makes Piano Analytics a customer intelligence platform as much as an analytics one. Complete, unsampled data at enterprise scale Most analytics tools sample data or track it in fragments. Piano Analytics works from one trusted source of truth instead. - Captures every user event in real time across channels - Runs on an elastic data model built for unlimited events and up to 1,000 custom dimensions - Keeps data clean with built-in anomaly detection and Tag Inspector, ready to power both dashboards and AI applications. Self-service answers for every team Piano Analytics is also a self-service analytics platform. - Answers plain-language questions through Piano AI, no analyst required - Surfaces prebuilt dashboards built for each industry - Frees data teams to focus on deeper analysis while other departments move faster Turning customer intelligence into revenue - Grows subscription revenue through better audience and engagement data - Personalizes customer journeys across every channel - Prepares data infrastructure for AI initiatives Privacy and compliance built into the platform - Is the first analytics platform certified under EuroPrivacy in accordance with GDPR Article 42 - Also holds HIPAA and ISO 27001 certifications - Recovers usable traffic typically lost to consent gaps through its privacy-exempt measurement mode * * * Product Website Piano Analytics Seller [Piano](https://www.g2.com/sellers/piano) Discussions [Piano Analytics Community](https://www.g2.com/products/piano-piano-analytics/discuss) Languages Supported German, English, French, Japanese, Spanish Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/piano-piano-analytics/pricing) ## Piano Analytics Integrations (4) What do users say about integrations? Verified by Piano Analytics [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Data Studio ](https://www.g2.com/products/data-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Search Console ](https://www.g2.com/products/google-search-console/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) Show More ![Adey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adey D.") AD Adey D. Consultant Analytics Mid-Market (51-1000 emp.) 4/14/2026 "Smooth implementation and very comprehensive data tracking" 4.5/5 What do you like best about Piano Analytics? The implementation and the plurality of data tracked via the solution. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? The UX and layout of the library administration. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? Provision of simple dataviz to monitor the usage tracking of a site or an application. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/21/2025 "A great tool : many opportunities and a very intuitive interface" 5/5 What do you like best about Piano Analytics? The richness of analysis, the variety of tools and the real-time analysis. The help center (Q&A, support and chatbot) is great too. Everything is really easy to use, easy to integrate and you don't need strong data analytics skills to find answers to your questions. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? Nothing, everything is great. It's a really powerful tool. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? Understanding the path of my users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 8/19/2025 "powerful tool that enables relevant analyses of user journeys" 4/5 What do you like best about Piano Analytics? reliability, richness of features, responsive customer support Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? the ergonomics and complexity of data access can hinder its understanding Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? knowledge of stumbling blocks in user journeys Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Julian J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian J.") JJ Julian J. Small-Business (50 or fewer emp.) 7/14/2020 "AT internet together with Xtag make for an easier analytics extraction" 5/5 What do you like best about Piano Analytics? The support is good. They contact us in a short amount of time and are friendly. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? When extracting website analytics some sections and titles can be misleading inside the tool. Review collected by and hosted on G2.com. Recommendations to others considering Piano Analytics: I think it is perfect to tell the analytics and statistics for a website or webspace you are monitoring. Knowing the visits and the link interaction within the website you are tracking and putting everything into readable data and customization graphics is very good. Also, for the reporting to the management part. I think it is less appropriate in organizations where people are not trained on these kinds of tools because they are not really easy to use or understand. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? As the CRM Manager, I work with an internal partner relationship management (PRM) platform that we use to communicate and interact with our partners, which in our case, are our customers. Both AT Internet and Birst help us keep track of where the registered customers are interacting more inside this PRM. We want to know which areas of the website they visit the most, how many clicks in the downloads area do they do, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anna Lee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Lee B.") AB Anna Lee B. Senior Growth Lead Mid-Market (51-1000 emp.) 7/7/2020 "A platform that provides companies with digital analytics solutions effectively." 5/5 What do you like best about Piano Analytics? AT Internet’s Analytics Suite is a web based platform that supports a large number of users at one single time. It is accessible one all types of devices and it can be used to form reports and boards and search for information. It works better for digital companies as compared to non-digital ones. It provides the correct type of assessment and insights for the company. It does what it is supposed to do in an effective manner. It has a wide range of functions and tools offered.The platform can be customized according to the needs of your company and its requirements. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? The main things which i do not like about it is its interface which is confusing and complex. It is not easy to you and the old version was better in which the interface was easier. The UI needs to be updated in order to work smoothly. Overall there are not any major complaints that I have from this system. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? AT Internet’s Analytics Suite offers simplicity while containing a wide range of features. The web version works really fast as compared to its competitors and the export feature is good. The support team is friendly and responds to all of the questions in a professional manner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Akshay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay K.") AK Akshay K. Data Analyst Mid-Market (51-1000 emp.) 9/22/2020 "Great Analytics Services!" 5/5 What do you like best about Piano Analytics? The flow of data and the accuracy at which they supply them . The problem solving skills are on point. Love them. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? Nothing as of now. They are keeping up to their standards. Review collected by and hosted on G2.com. Recommendations to others considering Piano Analytics: I highly recommend that anyone facing problems or looking for a solution to all your website related questions can consult them. Problem solution is guaranteed. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? Website, intranet and mobile application consultations. Also, any solutions you want regarding websites over a wide range of devices can be obtained from here. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Milly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Milly W.") MW Milly W. Sales and Marketing Management Trainee Events Services Mid-Market (51-1000 emp.) 10/10/2019 "Our primary analytical tool" 4.5/5 What do you like best about Piano Analytics? AT Internet Suite provides a web-based assessment that is accessible on all machines to a number of users at any place in real time. I use the API to generate reporting and boards, where I can simply dig the sort of information and remain on the ground rapidly to get KPIs. It provides just the right assessment to set your objective, to install the tools and to properly comprehend the information. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? There are some extended reaction moments to accounts centered on big database in certain circumstances. For computer users, it can be really easy to overlook a checking panel and miss some important information. In general, AT Internet Suite is likely to be more stable, as sometimes it needs to recalculate or make any other fixing by a desktop client alternative. Review collected by and hosted on G2.com. Recommendations to others considering Piano Analytics: It is useful for a company that constantly have to work with media as it is able to analyze cohorts and investigate the interaction between participants and their material. It is less suitable for non-digitally companies with no budget or other powerful business choices. Consider there are certain dimensions that don't operate well together, so you need to really take time to know each one of them. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? We use the AT Internet Suite as our primary analytical tool. It is used by all data-driven departments, especially for the Media Research Department, who’s mainly responsible for the application of this internet evaluation software and uses it along with the editorial internet office. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") IE Verified User in Education Management Mid-Market (51-1000 emp.) 6/4/2020 "Easily accessible insights" 3.5/5 What do you like best about Piano Analytics? Amazing rich data exploration as it provides the right assesment Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? The new XU interface is harder to use as compared to the older version Review collected by and hosted on G2.com. Recommendations to others considering Piano Analytics: It an amazing tool and can give you the insights for your business Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? Traffic, Campaigns and insights n how the customers interact with our site Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aren M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aren M.") AM Aren M. Library Page Marketing and Advertising Small-Business (50 or fewer emp.) 3/22/2019 "A Fair Program" 4/5 What do you like best about Piano Analytics? This suite of programs does what it's intended to do. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? Sometimes the interface can be confusing. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? Viewing statistics and having all of them in one place Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 2/27/2019 "Bad UX, new interface doesn't help" 1.5/5 What do you like best about Piano Analytics? We just this because our client has to. We've learned how to work with it. Review collected by and hosted on G2.com. What do you dislike about Piano Analytics? Bad interface and UX. Definitely not the easiest to use. I prefer the old version which was a lot easier to follow. Now I am confused. Review collected by and hosted on G2.com. What problems is Piano Analytics solving and how is that benefiting you? We are able to get common analytics like page views, sessions, unique PG, Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Piano Analytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Piano Analytics ](https://www.g2.com/products/piano-piano-analytics/discussions/new) GU Guest User What is AT Internet's Analytics Suite used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-at-internet-s-analytics-suite-used-for) ![Navya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Navya K.") NK Navya Kukala • Last activity over 5 years ago Nice 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/33840-nice) [ View all Discussions ](https://www.g2.com/products/piano-piano-analytics/discuss) ## Pricing Options Pricing provided by Piano Analytics. ### Premium Contact us Unlimited number of users [ View More Pricing Information ](https://www.g2.com/products/piano-piano-analytics/pricing) Piano Analytics Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image") Google Analytics 4.5/5(6,862) [ Compare Now ](https://www.g2.com/compare/google-analytics-vs-piano-piano-analytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a4aea6e512d19f5e2149db80788077e9/google-analytics-360.png "Product Avatar Image") GA 360 4.4/5(599) [ Compare Now ](https://www.g2.com/compare/google-analytics-360-vs-piano-piano-analytics) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a7938ffd6497884772dc39786f9e1e2/adobe-analytics.png "Product Avatar Image") Adobe Analytics 4.2/5(1,245) [ Compare Now ](https://www.g2.com/compare/adobe-analytics-vs-piano-piano-analytics) ##### ##### Piano Analytics Features Metrics Sessions - Digital Analytics Engagement Entry and Exit Pages Reporting Real-Time Reporting Segmentation Custom Reports and Dashboards Other User Data Campaign Tracking Administration API / Integrations Performance and Reliability User, Role, and Access Management [ View More Features ](https://www.g2.com/products/piano-piano-analytics/features) ## Top-Rated Alternatives [ ![Google Analytics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Analytics") Google Analytics 4.5/5(6,862) ](https://www.g2.com/products/google-analytics/reviews) [ ![Adobe Analytics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Analytics") Adobe Analytics 4.2/5(1,245) ](https://www.g2.com/products/adobe-analytics/reviews) [ ![Google Analytics 360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Analytics 360") Google Analytics 360 4.4/5(599) ](https://www.g2.com/products/google-analytics-360/reviews) [ View All Alternatives ](https://www.g2.com/products/piano-piano-analytics/competitors/alternatives) ##### Categories on G2 [Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Predictive Analytics](https://www.g2.com/categories/predictive-analytics) [Marketing Analytics](https://www.g2.com/categories/marketing-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Predictive Analytics](https://www.g2.com/categories/predictive-analytics)[Content Analytics](https://www.g2.com/categories/content-analytics) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated contact center quality assurance software vendors](https://www.g2.com/discussions/top-rated-contact-center-qa-software-vendors)[Is a dedicated retail task management platform worth the per-store cost for a chain with 20 or more locations?](https://www.g2.com/discussions/is-a-dedicated-retail-task-management-platform-worth-the-per-store-cost-for-a-chain-with-20-or-more-locations)[Top-rated QMS apps for service businesses](https://www.g2.com/discussions/top-rated-qms-apps-for-service-businesses-what-s-worth-using) [Top-rated tools for certification and compliance assessments](https://www.g2.com/discussions/top-rated-tools-for-certification-and-compliance-assessments)[What is the most affordable media targeting solution for small teams?](https://www.g2.com/discussions/what-is-the-most-affordable-media-targeting-solution-for-small-teams)[Pros and Cons Details](https://www.g2.com/products/piano-piano-analytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)