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Perplexity Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

7 months

Perplexity Integrations

(10)
Integration information sourced from real user reviews.
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Perplexity Reviews (209)

Reviews

Perplexity Reviews (209)

4.5
209 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and accurate, source-backed answers, making it a reliable tool for research and information retrieval. The clean interface and quick response times enhance the overall experience, allowing users to efficiently verify information. However, some users note that the depth of answers can be lacking, particularly for complex topics.

Pros & Cons

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Raghav K.
RK
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast and Simple for Quick Research, but Lacks Depth for Complex Topics"
What do you like best about Perplexity?

It’s very fast and simple to use. I use it daily at work for quick research, getting summaries, and checking facts when preparing marketing or partner reports. It gives short, to-the-point answers with sources, so it’s easy to verify information. It also helps when we need quick overviews about new technologies or market updates without reading long articles. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes it gives answers that feel too short or miss important context. It’s great for speed, but not always deep enough for complex topics. I’ve also noticed that it repeats similar answers if I ask in different ways. Review collected by and hosted on G2.com.

Swapnil Patel i.
SI
Product Engineer
Enterprise (> 1000 emp.)
"Efficiently Solves Complex Queries with Ease"
What do you like best about Perplexity?

I appreciate Perplexity for its reliable and verified answers, providing me with enhanced efficiency and time-saving capabilities for diverse tasks like video editing, content writing, and academic processes. Its conversational search maintains context effectively, preventing repetitive mistakes. The setup process is incredibly smooth, just a few clicks to get started. The contextual memory and natural language processing, along with advanced search capabilities, deeply enhance its usability. I also value its ability to handle complex multi-step tasks swiftly compared to human efforts. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I find the lack of support for the Sanskrit language problematic. While I use Sanskrit, Perplexity does not support it efficiently, which hampers my ability to get insights and meanings in this language. Review collected by and hosted on G2.com.

zahid b.
ZB
"Efficient, User-Friendly Search Alternative"
What do you like best about Perplexity?

I like using Perplexity for asking questions about clinical research and general topics instead of Google. I appreciate its quick and relevant answers without having to scroll through pages of information. The simple user interface is a plus, and I can access it via the web or the app. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I think Perplexity could be improved with more detailed, academic search capabilities. I'd like to have the opportunity to filter for the most recent research papers, which would be really good. Also, I would like to see improvement in the lab function, which was very promising but did not develop as much as I hoped. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business (50 or fewer emp.)
"Fast, Easy Search with Shareable, Source-Verified Results"
What do you like best about Perplexity?

It’s easy to use, and you get results faster than with traditional search engines. You can save the results in a document or share a result link with a colleague. You can also choose a specific source to search (for example, if you want information from the web or in an academic/scientific context). Finally, it’s easy to verify the sources, since the link to the page the information was taken from is provided. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes it feels a bit “lazy.” You really need to give very specific instructions in the prompt—what to search for, how much to search, and how you want the results organized—so the output is easier to understand. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"My Go-To Tool for Answers, Planning, and Verifying Ideas"
What do you like best about Perplexity?

Perplexity has access to such a wide scope of knowledge, bringing it together in one convenient place where I can ask questions, get help planning projects, and verify my plans, ideas, or even just my general thinking. It's now my go to tool for asking questions and searching for solutions, even more than Google. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The only issue I occasionally run into is that Perplexity will sound completely sure about an answer even when I know that isn’t actually the case. That said, when I correct it, it’s quick to understand why it was wrong and to find sources that explain the correction. Review collected by and hosted on G2.com.

Marinos M.
MM
Communications, Marketing and Advertising Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Unmatched Background Processing for Complex Research"
What do you like best about Perplexity?

I really appreciate how Perplexity runs research tasks in the background, even when my computer is off. This feature is invaluable during complex, long-term research. The different research modes, including plain search and labs, are extremely helpful for my daily work. Additionally, setting up Perplexity was straightforward, and I prefer using the web version to avoid cluttering my desktop. Overall, these features significantly enhance my productivity and research efficiency. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I would like to be able to rename the conversation because it automatically picks up the first few words of your inquiry and that's the name of the conversation. It doesn't give you the ability to rename it so you can more easily identify the conversation and go back to it and continue researching within that conversation. Review collected by and hosted on G2.com.

Mike S.
MS
Manager
Small-Business (50 or fewer emp.)
"Fast, Efficient, and Enhanced with Voice Mode"
What do you like best about Perplexity?

I really love the voice mode feature in Perplexity; it's by far my favorite. It's the default way that I talk to Perplexity because it's faster than typing. I also like that you can share your thread queries with people so they can follow along. The setup was super easy and only took five seconds. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The only thing is you can't pick up voice mode after you've started a text chat, which I find a bit annoying. I start typing something and then I want to switch to voice mode, but it doesn't allow me to do that. Review collected by and hosted on G2.com.

Pushpanjali M.
PM
Product Owner
Enterprise (> 1000 emp.)
"Streamlined Research, Needs Better Accuracy"
What do you like best about Perplexity?

I use Perplexity for deep research on specific topics and love that it provides detailed explanations in one place without having to go through multiple citations. The user experience is crisp and breaks down queries, answering promptly. The best part is the feature of follow-up questioning, allowing me to ask more questions related to the output and receive detailed answers. The initial setup was extremely easy; it was a seamless process. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

At times, Perplexity hallucinates. The answers are a little off, so maybe Perplexity needs to work on its context window and response quality. Probably have a confidence level that the model can show next to every output - 95% confidence or 70%. This will let the user know if they need to dig deeper for any citation. This would be helpful for Perplexity as they will be transparent on how authentic the output is which they are displaying to the users. Review collected by and hosted on G2.com.

OMKARADITHYA K.
OK
Aerial Cinematographer
Small-Business (50 or fewer emp.)
"Quick, Reliable, and Versatile Solution"
What do you like best about Perplexity?

I use Perplexity for almost all my queries to help with daily tasks, task planning, mail formatting, and script generation for Instagram reels and YouTube videos. It saves me a ton of time compared to browsing multiple websites with Google. I love how quickly Perplexity provides the right and detailed answers, especially for creative tasks like Instagram reel ideas, which come with scripts and shooting procedures that are easy to follow. The quick and unique answers feel like I'm interacting with a human assistant, and it's not repetitive or plagiarized. The voice assistant on my phone is super helpful for daily tasks, always offering the best feasible answer. The chat functionality keeps everything in one app, saving time and effort while keeping me away from fake and harmful websites. Switching to Perplexity from ChatGPT was mainly because Perplexity gave better and more reliable answers, whereas ChatGPT felt saturated with repeated answers. Plus, the initial setup was a breeze, just visiting the website and signing in with my email. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The voice assistant could be improved since it feels a bit slow and sometimes takes a bit long to respond. It could be better if it was integrated into the system more efficiently. Also, there are some limitations when it comes to image generation or document generation. Review collected by and hosted on G2.com.

Endra G.
EG
Microstocker
"Perplexity: Instant Knowledge at Your Fingertips"
What do you like best about Perplexity?

I find Perplexity excels over other AI chats thanks to its real-time web search with advanced models like GPT-5 and Claude 4.0 Sonnet, providing up-to-date and accurate answers. It has transparent direct source citations that facilitate verification, and its Deep Research feature generates comprehensive reports from hundreds of sources in minutes. I appreciate the top-ranked Sonar model performance in search evaluations and the intuitive conversational interface with long context memory, making it ideal for factual research and complex tasks. The solving of problems has been incredibly helpful to me, and Perplexity feels like a confidant friend. I use Perplexity on WhatsApp because it's user-friendly, with its seamless integration into a familiar messaging app, offering real-time responses powered by web search, conversational flow with context retention across messages, and transparent source citations directly in chats. The initial setup is extremely easy, taking less than a minute with no account creation, passwords, or extra apps required. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

One area where Perplexity could improve is expanding multimodal capabilities, such as more advanced native image or video generation and analysis directly within chats, to better compete with tools like Midjourney or DALL-E integrations in other AIs. This would enhance creative tasks beyond current file uploads and summaries. Additionally, increasing free-tier limits for Deep Research queries could make premium features more accessible to casual users without pushing subscriptions. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

7 months

Perceived Cost

$$$$$
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Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy
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Perplexity