# PC Repair Tracker Reviews
**Vendor:** PC Repair Tracker  
**Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About PC Repair Tracker
PC Repair Tracker is a service management and repair shop tracking that provides built-in POS, store inventory management, and employee timeclock.




## PC Repair Tracker Reviews
  ### 1. PC Repair Tracker - Invaluable Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas K. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about PC Repair Tracker?**

Very easy to use and get the "flow" of if you are a new user.  PCRT has been an invaluable tool in running my repair shop.

**What do you dislike about PC Repair Tracker?**

Lack of thorough documentation.  Videos are helpful but don't explain everything.  The user forum is a bit lacking and inactive.

**What problems is PC Repair Tracker solving and how is that benefiting you?**

Having a complete service history in a web-based app is incredibly helpful.  I used to keep all info in folders and Word docs.  The time saved by having almost everything I need in this app is immense.

  ### 2. Personal database

**Rating:** 4.0/5.0 stars

**Reviewed by:** Villaconts S. | Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about PC Repair Tracker?**

Support credit card, attachments, install in cloud or local server with total data control.

**What do you dislike about PC Repair Tracker?**

Installation of the service and little technical service.

**What problems is PC Repair Tracker solving and how is that benefiting you?**

Installation on my local server to save system costs and have control of all my data.


## PC Repair Tracker Discussions
  - [What is PC Repair Tracker used for?](https://www.g2.com/discussions/what-is-pc-repair-tracker-used-for)

- [View PC Repair Tracker pricing details and edition comparison](https://www.g2.com/products/pc-repair-tracker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+14%3A01%3A32+-0500&secure%5Bsession_id%5D=c7ece356-0bbd-4743-9f40-f77ac75a0261&secure%5Btoken%5D=fe4372996d81da72c698211055e4769109a84d645d3ef01feb098dd9f604b33b&format=llm_user)

## PC Repair Tracker Features
**Customer Management**
- Self-Service Portals
- Customer Profiles
- Communication Tools

**Service Management**
- Field Scheduling
- Ticketing
- Customization and Macros
- File Attachment
- Estimates and Invoicing
- GSX Integration

**Business Management**
- Multi-site Management
- Point of Sale
- Stock and Inventory
- KPI Tracking and Reporting
- Contract Management

## Top PC Repair Tracker Alternatives
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