Paystand Reviews & Product Details

Paystand is a sophisticated digital payment and accounts receivable (AR) automation solution tailored specifically for business-to-business (B2B) companies. This platform is designed to facilitate seamless transactions among its extensive payment network, which includes over one million businesses actively engaging in transactions via the Paystand B2B Network. By leveraging this technology, users can efficiently accept payments, streamline their collections processes, and automate numerous manual AR tasks, ultimately leading to enhanced operational efficiency. The target audience for Paystand primarily includes B2B companies looking to optimize their payment processes and improve cash flow management. The platform addresses common challenges faced by these businesses, such as high transaction fees, slow payment cycles, and cumbersome manual processes. By automating these aspects, Paystand empowers organizations to focus on their core operations while ensuring timely and efficient payment collection. One of the most notable features of Paystand is its innovative payments-as-a-service model, which eliminates traditional transaction fees. This unique approach allows users to process payments without incurring additional costs or markups, granting access to wholesale processing rates. This not only alleviates the financial burden on businesses but also enhances payment efficiency, reducing costs and operational friction. Additionally, Paystand's seamless integration with various enterprise resource planning (ERP) systems, including NetSuite, Sage, Microsoft Dynamics, and Acumatica, enhances the overall customer payment experience. This compatibility simplifies transaction management and fosters clear communication between businesses and their customers. Beyond cost savings, Paystand's comprehensive solution significantly boosts team productivity by automating routine tasks. By streamlining the accounts receivable process, employees are freed from mundane administrative duties, allowing them to concentrate on more strategic initiatives that drive business growth. This shift not only enhances employee satisfaction but also contributes to a more agile and responsive organization. Paystand stands out in the digital payment landscape by combining cost efficiency with advanced automation, making it a valuable tool for B2B companies seeking to modernize their payment processes and improve overall operational effectiveness.

Seller

Paystand

Discussions

Paystand Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Erika Hernandez

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Paystand Integrations

(11)

Verified by Paystand

Show More Integrations

G2 reviews are authentic and verified.

Here's how.

Kerri F.

Owner

Small-Business (50 or fewer emp.)

8/4/2025

"A True Partnership"

5/5

What do you like best about Paystand?

The thing I like most about working with Paystand is their talented and accessible team. They're accommodating, friendly and supportive all around. After working with 2 other payment processors previously with a very poor experience, I was excited to learn about Paystand. Needless to say, I've been blown away by the partnership. I would (and do) recommend Paystand regularly! Review collected by and hosted on G2.com.

What do you dislike about Paystand?

There really isn't much to complain about with my Paystand partnership. Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Hi Kerri,

Thank you for the thoughtful review and for trusting us after tough experiences with other processors. We know that switching isn’t easy. I’m glad our team feels accessible and supportive to you, and that the partnership has been a positive one.

It’s great to hear the NetSuite integration is giving you timely deposits and seamless accounting. Support that actually helps is the bar we aim to meet every day.

We’re grateful for your recommendations. If anything could be smoother or more helpful, we’re listening.

- Erika from Paystand

Naama A.

Head of Operations

Small-Business (50 or fewer emp.)

4/18/2025

"Outstanding Experience with Paystand from Start to Finish"

5/5

What do you like best about Paystand?

We started working with Paystand last year, and from the very first call through onboarding and into daily use, the experience has been nothing short of exceptional. The Paystand team is knowledgeable, responsive, and incredibly easy to work with. Every team member we’ve interacted with has made us feel confident and supported, clearly demonstrating their expertise and commitment to their clients. Highly recommend Paystand to any company looking for a reliable and forward-thinking solution for their payment processes. It's been a game-changer for us. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

They make you a little jealous with how efficient and on-top-of-it their team is. It's a high standard to match! Review collected by and hosted on G2.com.

What problems is Paystand solving and how is that benefiting you?

Prior to Paystand, we were using a separate portal to charge customers and then had to manually go back into NetSuite to record each transaction. It was time-consuming and left room for error. Paystand has streamlined the entire process by integrating directly with NetSuite, so payments are automatically reflected in the system. It’s saved us a ton of time, improved accuracy, and made our AR process much more efficient. Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Hi Naama,

Wow—thank you for such a generous and thoughtful review! We’re thrilled to hear your experience with Paystand has been exceptional from day one. Our team works hard to deliver that level of support, and it’s incredibly rewarding to know it’s made a real impact.

We’re especially glad to hear how much time and effort you’ve saved by eliminating the need for double entry between your payment portal and NetSuite. That’s exactly the kind of transformation we aim to bring to AR teams.

And hey—we’ll take that “jealousy” as a compliment 😉

Thanks again for being part of the Paystand network!

– Erika from Paystand

Michael H.

Owner

Information Technology and Services

Small-Business (50 or fewer emp.)

1/29/2026

"Seamless Integration with BC"

5/5

What do you like best about Paystand?

integration to BC is great and helps a lot Review collected by and hosted on G2.com.

What do you dislike about Paystand?

nothing at this time. support team is always there Review collected by and hosted on G2.com.

Charles W.

COO/CFO

Small-Business (50 or fewer emp.)

8/12/2025

"Paystand plays well with Netsuite ERP"

4/5

What do you like best about Paystand?

Paystand plays very well with Netsuite. Very clean and simple. We have a unique way in which we get contracts signed and acquire payment info for autopay, and Paystand fits well with our needs. We have a dedicated point of contact and he connects us with the product team to get answers. We also appreciate being kept in loop on their future advancements. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

There is some cost involved above your normal merchant fees for the use of their platform. Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Hi there,

Thanks for the thoughtful review. It’s great to hear Paystand fits your contract-to-autopay process and that the NetSuite integration feels clean and simple. I’m glad your dedicated point of contact has been helpful and keeps you connected with our product team and roadmap updates.

We appreciate the candid feedback. Our focus is on delivering outsized value through AR automation, reconciliation, and responsive support.

Thank you for trusting us to connect clients to AR and streamline communications. We’re here whenever you need us.

- Erika from Paystand

Verified User in Chemicals

Small-Business (50 or fewer emp.)

4/17/2025

"Paystand Streamlined our B2B Payment Processing"

5/5

What do you like best about Paystand?

Implementing Paystand during our transition to a new ERP system was seamless. Over the past two years, it has significantly streamlined our payment processing with B2B customers, saving time and reducing manual effort. Our dedicated Customer Success Manager has been incredibly responsive and proactive, helping us continuously implement solutions that align with our unique business needs. I highly recommend Paystand to any company looking for a reliable, hands-off approach to managing payment processing. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

There’s very little to dislike about Paystand. I’m excited to see how the platform continues to evolve and look forward to leveraging their tools even more as our customer base grows. Review collected by and hosted on G2.com.

What problems is Paystand solving and how is that benefiting you?

Before implementing Paystand, a significant portion of our customer payments were processed manually via checks. Today, 95% of those payments are handled through Paystand, which has drastically reduced the administrative time and effort required for check processing. Beyond the time savings, we also believe Paystand offers a much more secure and reliable payment experience for our customers compared to traditional mailed checks. Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Thank you for the amazing review! We’re thrilled to hear that Paystand has played a key role in your ERP transition and helped move 95% of your customer payments away from manual checks—that’s a huge win!

It’s great to know our platform is saving you time, reducing administrative work, and delivering a more secure experience for your customers. And we’re especially glad to hear your Customer Success Manager has been a strong partner throughout the journey.

We’re excited to keep evolving alongside your growing business and appreciate your trust in Paystand!

– Erika from Paystand

Verified User in Furniture

Mid-Market (51-1000 emp.)

8/1/2025

"Excellent payment processing"

5/5

What do you like best about Paystand?

Paystand allows us to shorten our revenue to cash cycle by making payments easier on our customers. ROI is easy to find as the cost is relatively low compared to the value we get in reduced collection efforts. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

Minimal downsides. The software has paid for itself for us based on collection rates. Only downside I see is that it's another software to track/integrate, so if your systems are already cluttered integrating another software may have some growing pains. Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Hi there,

Thank you for the thoughtful review. We’re glad Paystand is shortening your revenue-to-cash cycle, reducing collection effort, and improving DSO and cash flow. It’s great to hear the ROI is clear—lower collection effort and strong value for the cost.

We appreciate the recommendation and are here if you need anything.

- Erika from Paystand

Ruben M.

Accounts receivable Specialist

Mid-Market (51-1000 emp.)

5/1/2025

"Lots of useful tools and user friendly"

5/5

What do you like best about Paystand?

The payment token option is wonderful for auto payments and making order to cash process much quicker. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

Insufficient fund alerts previously took a week but that seems to be shortening. Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Hi Ruben,

Thanks so much for your review! We're happy to hear you're finding value in Paystand's payment token features and that they're helping speed up your order-to-cash process—that's exactly what we love to see.

It’s also great to know our Check Lockbox is saving your team time by eliminating manual deposits. And we appreciate your feedback about the insufficient fund alerts—we’re always working to improve speed and visibility, and it's encouraging to hear that things are moving in the right direction.

Thanks again for sharing your experience with us!

– Erika from Paystand

Verified User in Renewables & Environment

Mid-Market (51-1000 emp.)

4/18/2025

"Great platform, Excellent business partners!"

5/5

What do you like best about Paystand?

Paystand has proven to be an excellent customer payment platform. Paystand improves our cash collection cycle and provides a great customer checkout experience. Its NetSuite integration and reconciliation is seamless and provides an excellent audit trail. Implementation was a breeze and our customer success manager Caio S. continues to be a great business partner. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

At the moment, I do not have any dislikes about Paystand. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

5/22/2025

"Paystand is a great step into the digital payments world"

3.5/5

What do you like best about Paystand?

Paystand is very user friendly and easy to use. It takes complicated issues and simplifies them Review collected by and hosted on G2.com.

What do you dislike about Paystand?

The support we receive has not been the best. After acquiring a new company, their implementation onto Paystand was not very smooth Review collected by and hosted on G2.com.

Response from Erika Hernandez of Paystand

edit

Thank you for taking the time to share your experience with Paystand. We're glad to hear that you find the platform user-friendly and helpful in simplifying complex payment processes.

We also appreciate your honest feedback about your recent implementation experience. I’ve shared your comments with our team so we can take a closer look and continue improving.

It’s great to know our automated payment reminders are making a difference for your collections process, and we’re committed to ensuring your future experiences are stronger across the board.

Thanks again for your insights and for being part of the Paystand community.

– Erika from Paystand

Ashish C.

Test engineer

Mid-Market (51-1000 emp.)

7/4/2023

"Recommended to all B2B organizations."

5/5

What do you like best about Paystand?

I just say unbelievable response, while integration we are worried about the process and implementation but now it's really easy and maintains the process of payments with multiple vendors, and easy to make information shared day by day merchant-wise. Review collected by and hosted on G2.com.

What do you dislike about Paystand?

As of now nothing much but I believed in the future we will get some new features along with benefits in the market trends. And one thing which needs to notify make customer based on priority wise. it will really be helped in future payment modes. Review collected by and hosted on G2.com.