The integration with our ERP system and our ecommerce site has been really helpful. We can email clients a simple link to pay an invoice, or they can log into our client portal and pay multiple invoices easily. Payments show up quickly and we can verify that they have paid so we can quickly ship their product! Review collected by and hosted on G2.com.

I’m not really sure what I can say about disliking them. We recently moved into a new tier with them and our costs went up, but in the end we still save overall because of the value their tool brings us. Review collected by and hosted on G2.com.

I like that it's quick and easy for me to approve payables. All the info is very clearly presented and the website is very intuitive. It's also nice that they have a chat feature within each payable in case I need to ask someone a question or ask them to send it to another approver if I am not the right person. Review collected by and hosted on G2.com.

I can’t really think of any “downsides,” per se, but it would be nice if there were a button I could press to directly request that the invoice be resent to a different approver. Review collected by and hosted on G2.com.

I like that Paystand centralizes and monitors company purchases, with a supervisor reviewing them before a card number is generated. It makes purchases easier to track for accounting and makes the process smoother than having everyone use their own card. I like that I can use it through Microsoft Teams, get notified when a card is approved, receive reminders to upload receipts, and easily request funds from a specific project. It makes buying supplies for my company less of a hassle, gives accounting the information they need without having to bother people for receipts, and makes it easier for things to go through Paystand. Adding it to my Microsoft Teams toolbar was also very easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Paystand helps handle some of the day-to-day tasks on the Customer Service and Accounts Receivable sides, which saves time. It's nice that it creates Customer Deposits in NetSuite, along with the creation of Deposit in the Banking process (when a Portal sales order is not involved) It's nice that it creates Customer Deposits in NetSuite, along with the creation of Deposit in the Banking process (when a Portal sales order is not involved) Review collected by and hosted on G2.com.

The process of receiving credit card funds used to take about 24 hours with our regular machines, but with Paystand it can take just as long as the ACH process. We’ve also had difficulty with the connectivity to Woo Commerce. Paystand does not currently recognize the Sales Order number created there or translate it to the NetSuite Sales Order number that follows. Review collected by and hosted on G2.com.

Open payment links on quotes that customers can make payments without us needing to manually send a link Review collected by and hosted on G2.com.

There are many technical glitches that we have experienced. The pricing changed recently to be 80bps for first time bank transfer payments. This becomes a very large fee for large payments. The pricing changed recently to be 80bps for first time bank transfer payments. This becomes a very large fee for large payments. The pricing changed recently to be 80bps for first time bank transfer payments. This becomes a very large fee for large payments. Review collected by and hosted on G2.com.

I reviewed many different options, and this is one of the few that allows physical checks as part of the process. It simplifies things overall and is easy to manage. Review collected by and hosted on G2.com.

The only thing I don’t like is when something doesn’t reconcile perfectly. It doesn’t happen often, but when it does, it takes a bit of digging to track down the cause. Still, it’s nothing out of the ordinary for a seasoned accountant. Review collected by and hosted on G2.com.

We were running manual transactions prior to Paystand which was inefficient and left us blind to transaction approvals. Now our customers can pay any time of day, and we know next day when transactions have been processed. It has also saved us money on credit card transactions by allowing us to add a service fee when that option is chosen. Review collected by and hosted on G2.com.

We haven't experienced anything that we didn't like with Paystand. It has been nothing but positive for our needs. Review collected by and hosted on G2.com.

What I like most about Paystand is how easily it can be tailored to our company’s needs. When we worked with Paystand, their team let us adjust whatever we wanted, right down to the logos and colors. That flexibility was especially helpful for my company, since we’re very particular about presentation. Review collected by and hosted on G2.com.

One downside of using Paystand is dealing with multiple subsidiaries. We have clients from different subsidiaries using our system, and their payment information has to be stored separately within each subsidiary. For example, if they’re paying an LA invoice but only have a NY account on file, we have to create a new account for them; otherwise, their payment information won’t load. Sometimes clients display some frustration because of this. Review collected by and hosted on G2.com.

I really appreciate how easy Paystand makes it for cash customers to pay online using a link and see their invoice balance. It's also great that I can simply send a payment link to a customer and then get notified when the payment is received. Another thing I like is that Paystand integrates easily with NetSuite and automates the recording of customer payments, which is a big help. Review collected by and hosted on G2.com.

I wish they would make it easier to send customer payments from the Paystand portal to NetSuite with a CSV upload, instead of having to record them individually. Also, the setup wasn't as smooth as expected, though the implementation team was good. Review collected by and hosted on G2.com.