--- title: PayPal Payments Reviews meta_title: 'PayPal Payments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Over 500 authenticated user reviews for PayPal payment gateway. Find out from real users if PayPal is a trustworthy site, pricing for transactions, and merchant solutions features. aggregate_rating: rating_value: 4.4 review_count: 2880 scale: '5' date_modified: '2026-11-11' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

PayPal Payments Reviews & Product Details

Pricing

Pricing provided by PayPal Payments.

On Website - Basic

$0

PayPal Payments Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is PayPal Payments, and what problem is it built to solve?

PayPal Payments is used to send and receive money, accept online payments, and support transactions between customers and businesses. Users rely on it particularly for online checkout and payments across borders.

What company sizes and industries is PayPal Payments the best fit for?

PayPal Payments has the strongest fit among positively rated users at small businesses, with mid-market and enterprise use represented as well. The most visible industries include technology, accounting, and marketing and advertising.
  • Small businesses: The largest company-size segment in the reviewer mix.
  • Mid-market: Also represented across several industries.
  • Enterprise: Positively rated use spans larger organizations too.

How long does it take to implement PayPal Payments across a team?

Implementation is most often reported as taking less than a day, though the timeline can stretch when account verification or more involved setup is needed.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also reported
1–3 months Less common
3–6 months Occasional

What customer support options does PayPal Payments provide, and how do users find the overall support experience?

Support options include email/help desk, a knowledge base, and phone support. The support experience is mixed: users appreciate helpful assistance when they reach the right channel, while others find it difficult to reach a person or get timely resolution, especially for account holds and disputes.

What is the experience like for teams switching to PayPal Payments from another tool?

Switching to PayPal Payments has often been about making payments easier for customers and reducing friction in international transactions. Users describe moving from other payment processors and gateways—including Stripe, Payoneer, and Authorize.net—because PayPal felt easier to use or integrate, had broader customer recognition, or handled cross-border payments more conveniently. Some also cite security and reliability as reasons for the move, while cost is not a consistent advantage.

What tools and platforms does PayPal Payments integrate with, and how do these integrations help users get more value from the product?

PayPal Payments offers 56 integrations, including options for e-commerce, freelance platforms, and website services.
  • E-commerce and website platforms: Shopify, WooCommerce, WordPress.com, WordPress.org, Magento Open Source, and PrestaShop.
  • Freelance and work platforms: Upwork, Fiverr, Freelancer.com, and Outlier AI.
  • Domains and hosting: Namecheap and Spaceship.
These connections can make it easier to add payment options at checkout, collect payments through work platforms, and handle routine payments for online services without as much manual handoff.

What features or capabilities could make PayPal Payments even more useful?

Lower and clearer fees—particularly for international transactions and currency conversion—would make PayPal Payments more useful for businesses that process frequent or smaller payments. Other recurring improvement areas include clearer communication when payments are held and more flexible reporting for reconciliation.
  • Make fees easier to understand and reduce their impact: Users want clearer costs and lower charges for cross-border payments and currency conversion.
  • Improve account-review communication: More explanation of holds, limitations, and resolution steps could reduce uncertainty around access to funds.
  • Strengthen reporting and exports: More detailed, flexible transaction and payout records could simplify finance workflows.
  • Make support easier to reach: Faster access to a helpful representative could improve handling of urgent account and dispute issues.

Is PayPal Payments considered safe and secure for handling data?

PayPal Payments helps users avoid sharing card or bank details directly with each merchant, which can make online transactions feel more secure. Users also value the protection and fraud safeguards associated with payments. At the same time, account holds and limitations can affect access to funds, and some users find it difficult to get clear, timely help when a security review or dispute occurs.

PayPal Payments Reviews (2,880)

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Reviews

PayPal Payments Reviews (2,880)

View 7 Video Reviews
4.4
2,880 reviews

What do users say?

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Omkar P.
OP
Omkar P.
Customer support engineer
Small-Business (50 or fewer emp.)
"Fast, Convenient Payments with Excellent PayPal Support"
4.5/5
What do you like best about PayPal Payments?

Paypal Payments are fast, convenient and even if there is any issue with the payment, the support team is too good for assistance Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

This cannot be a dislike but PayPal charges PayPal fee which are more if the amount is big or any conversion of currency is involved Review collected by and hosted on G2.com.

Khalid  A.
KA
Khalid A.
Finance writer
Financial Services
Small-Business (50 or fewer emp.)
Originally submitted 12/27/2025
"Empowers Global Transactions Effortlessly"
5/5
What do you like best about PayPal Payments?

I find PayPal Payments very useful for receiving and making international payments. I appreciate that I don't need a bank account in foreign currency, which makes things simpler for me. The best part for me is the lowest charges and its acceptance in all countries. I also like that I can link it with all international company accounts, receive money in my currency, and handle remittances in foreign denominations, which adds to the ease of working from home. Overall, it's great for getting more international clients and selling my content to foreigners without needing costly bank accounts. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

It needs to have feature of selling e-commerce goods using its interface in local currency. Review collected by and hosted on G2.com.

Jill H.
JH
Jill H.
Client services
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Safe, Secure, and Super User-Friendly"
4.5/5
What do you like best about PayPal Payments?

it is safe and secure and super user friendly Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

there is a charge for goods and services Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Seamless Payments after slightly complicated but necessary verification steps during setup"
4.5/5
What do you like best about PayPal Payments?

I like how simple and easy PayPal Payments is to use after setup, and the user experience feels seamless. It makes receiving payments and paying clients much easier than maintaining and validating bank account details. I use it for personal payments and use the PayPal API to pay my company’s clients. Setup takes some effort, but the initial steps are worth it, and once it’s complete, it works great. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I found the setup slightly complicated because of the verification steps, but once it was completed, the experience was great. Review collected by and hosted on G2.com.

AJAY R.
AR
AJAY R.
SOFTWARE ENGINEER
Computer Software
Enterprise (> 1000 emp.)
"Easy, Innovative Way to Receive Payments from Abroad"
5/5
What do you like best about PayPal Payments?

It’s a great innovation. As far as I know, it helps us receive payments from abroad using a simple email 📧. What I love most is how easy it is to receive money from abroad and from vendors. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

It’s having conversion rate is low or high and fee also high Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Small-Business (50 or fewer emp.)
"Protected, Fast, and Always There When I Need Help"
5/5
What do you like best about PayPal Payments?

PayPal payments has been my go to payment platform for years. The best part of PayPal for me is knowing I am fully protected if I am selling or buying anything. Knowing they have my back means a lot to me. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I have not run into anything I dislike about PayPal. They are always there when needed and I always get the help I need to any questions I have. Everything I do with PayPal and fast and effective. Review collected by and hosted on G2.com.

Amit M.
AM
Amit M.
Founder and CEO At DikWell- Real H2O
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Secure and Simple for International Payments, but Slow Transfers"
5/5
What do you like best about PayPal Payments?

I love how PayPal Payments allows me to receive payments from abroad securely and conveniently, even though it used to be very difficult in India. The process is very simple and straightforward; I just need to add a bank account, and I receive my converted rupees from USD easily. I appreciate the security it offers, keeping my money safe and returning it to me if needed. The initial setup was very simple as well, just verifying my bank account, which is important for the tasks it's doing. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I faced issues with the timing of payments. It took 24 to 48 days to reflect in my bank account, which could be improved. I think it would be better if I could instantly get the money in my bank account. The t plus one and t plus two timing was a problem for me. Review collected by and hosted on G2.com.

Ayisha A.
AA
Ayisha A.
Small-Business (50 or fewer emp.)
Originally submitted 12/25/2025
"Ideal for Freelancers, Fast, and Reliable"
5/5
What do you like best about PayPal Payments?

I use PayPal Payments for receiving money from international companies for my freelance work. I appreciate the conversion of USD into Indian Rupee with minimum exchange rates and the quick deposit into my local bank account. The payment is received in my bank account within 1 or 2 days, which completely avoids any long-term time lag. I find the foreign exchange rate or commission charged by PayPal to be of very nominal value. Communication via email and notifications when cash is transferred into my bank account are excellent. The setup was very easy to install and use. I would fully recommend PayPal Payments to my friends and colleagues who work as freelancers for rapid transactions. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I feel that over-reliance on automated support can be reduced to some extent. Review collected by and hosted on G2.com.

Jyotishman  G.
JG
Jyotishman G.
Hindi Annotator (Bilingual Expert)
Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 5/16/2026
"Reliable and Easy Payment Support for Freelancers"
4/5
What do you like best about PayPal Payments?

As a freelancer, what I like most about PayPal Payments is how simple and reliable it is for receiving money from clients worldwide. I don’t have to deal with complicated steps—payments come in quickly, and I can easily track everything in one place. It saves me time and helps me stay focused on my work instead of stressing about whether payments will go through.

I also appreciate the trust factor. Most clients already feel comfortable using PayPal, which makes transactions smoother and helps deals close faster. Overall, it’s been a dependable tool that’s made managing my freelance income much more efficient. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One thing I don’t like about PayPal Payments is that transactions or withdrawals can sometimes be delayed. There have been a few occasions where my money seemed to get stuck while transferring to my bank, which is especially frustrating when I need quick access to my funds.

The fees can also feel a bit high, particularly as a freelancer handling multiple international payments. Overall, the platform is convenient, but the occasional delays and the charges can definitely be a downside. Review collected by and hosted on G2.com.

KOMAL T.
KT
KOMAL T.
Consulting Physiotherapist
Small-Business (50 or fewer emp.)
"Hassle-Free International Payments with PayPal"
4.5/5
What do you like best about PayPal Payments?

I love how instantly PayPal Payments transfers money to my bank account from different currencies, which is very convenient. It's free, very easy to use, and setting up an account is quite straightforward. Additionally, customer support is quick to solve doubts or issues, which I find very helpful. I appreciate that PayPal Payments is connected to many websites and platforms I work on, and it's widely accepted in almost every country. The feature of automatic transfer to my bank account is a big help, making the process hassle-free. Overall, PayPal Payments is very useful and works well with platforms like the Respondent app and Outlier AI. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

PayPal Payments takes time to process the account verification, usually about two or three days, which can be tough for new users who need urgent payments. If they could speed up the verification process to a day or two, that would be much better. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by PayPal Payments.

On Website - Basic

$0

On Website - Custom

$30

On Phone and In Store

$0
PayPal Payments Comparisons
PayPal Payments Features
Customization (Fields, Objects, and Layouts)
Accounting Software Integration
E-Commerce Software Integration
Instant Payment
Accepted Credit Cards and Debit Cards
ACH Payments and eCheck Processing
Payout Time
Manual Payment Entry
Data Tokenization
Two-Factor Authentication