--- title: PayPal Payments Reviews meta_title: 'PayPal Payments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Over 500 authenticated user reviews for PayPal payment gateway. Find out from real users if PayPal is a trustworthy site, pricing for transactions, and merchant solutions features. aggregate_rating: rating_value: 4.4 review_count: 2880 scale: '5' date_modified: '2026-11-11' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

PayPal Payments Reviews & Product Details

Pricing

Pricing provided by PayPal Payments.

On Website - Basic

$0

PayPal Payments Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is PayPal Payments, and what problem is it built to solve?

PayPal Payments is used to send and receive money, accept online payments, and support transactions between customers and businesses. Users rely on it particularly for online checkout and payments across borders.

What company sizes and industries is PayPal Payments the best fit for?

PayPal Payments has the strongest fit among positively rated users at small businesses, with mid-market and enterprise use represented as well. The most visible industries include technology, accounting, and marketing and advertising.
  • Small businesses: The largest company-size segment in the reviewer mix.
  • Mid-market: Also represented across several industries.
  • Enterprise: Positively rated use spans larger organizations too.

How long does it take to implement PayPal Payments across a team?

Implementation is most often reported as taking less than a day, though the timeline can stretch when account verification or more involved setup is needed.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also reported
1–3 months Less common
3–6 months Occasional

What customer support options does PayPal Payments provide, and how do users find the overall support experience?

Support options include email/help desk, a knowledge base, and phone support. The support experience is mixed: users appreciate helpful assistance when they reach the right channel, while others find it difficult to reach a person or get timely resolution, especially for account holds and disputes.

What is the experience like for teams switching to PayPal Payments from another tool?

Switching to PayPal Payments has often been about making payments easier for customers and reducing friction in international transactions. Users describe moving from other payment processors and gatewaysβ€”including Stripe, Payoneer, and Authorize.netβ€”because PayPal felt easier to use or integrate, had broader customer recognition, or handled cross-border payments more conveniently. Some also cite security and reliability as reasons for the move, while cost is not a consistent advantage.

What tools and platforms does PayPal Payments integrate with, and how do these integrations help users get more value from the product?

PayPal Payments offers 56 integrations, including options for e-commerce, freelance platforms, and website services.
  • E-commerce and website platforms: Shopify, WooCommerce, WordPress.com, WordPress.org, Magento Open Source, and PrestaShop.
  • Freelance and work platforms: Upwork, Fiverr, Freelancer.com, and Outlier AI.
  • Domains and hosting: Namecheap and Spaceship.
These connections can make it easier to add payment options at checkout, collect payments through work platforms, and handle routine payments for online services without as much manual handoff.

What features or capabilities could make PayPal Payments even more useful?

Lower and clearer feesβ€”particularly for international transactions and currency conversionβ€”would make PayPal Payments more useful for businesses that process frequent or smaller payments. Other recurring improvement areas include clearer communication when payments are held and more flexible reporting for reconciliation.
  • Make fees easier to understand and reduce their impact: Users want clearer costs and lower charges for cross-border payments and currency conversion.
  • Improve account-review communication: More explanation of holds, limitations, and resolution steps could reduce uncertainty around access to funds.
  • Strengthen reporting and exports: More detailed, flexible transaction and payout records could simplify finance workflows.
  • Make support easier to reach: Faster access to a helpful representative could improve handling of urgent account and dispute issues.

Is PayPal Payments considered safe and secure for handling data?

PayPal Payments helps users avoid sharing card or bank details directly with each merchant, which can make online transactions feel more secure. Users also value the protection and fraud safeguards associated with payments. At the same time, account holds and limitations can affect access to funds, and some users find it difficult to get clear, timely help when a security review or dispute occurs.

PayPal Payments Reviews (2,880)

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PayPal Payments Reviews (2,880)

View 7 Video Reviews
4.4
2,880 reviews

What do users say?

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Kapish B.
KB
Kapish B.
Senior Financial Analyst
Mid-Market (51-1000 emp.)
Originally submitted 11/3/2026
"Convenient, Secure, and Hassle-Free International Payments with PayPal"
5/5
What do you like best about PayPal Payments?

The best thing about PayPal Payments is the convenience, security and ease of use features. It makes online international payments so quick and hassle-free. It doesn't even require to share your personal information with merchants which provides extra security. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I don't have any major dislikes about PayPal since it offers everything I need, however I personally feel that the currency conversion rates could be better as the exchange rates sometimes seem less favourable compared to other options. Review collected by and hosted on G2.com.

Hardik B.
HB
Hardik B.
Rubber Technologiest
Chemicals
Small-Business (50 or fewer emp.)
Originally submitted 2/19/2026
"Easy and Convenient for International Payments"
4.5/5
What do you like best about PayPal Payments?

I like that PayPal Payments is easy to use and makes it very convenient to send and receive money internationally. Transactions are usually quick, and I feel comfortable using it thanks to its security features. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The main thing I dislike about PayPal Payments is the high fees, especially for international transactions and currency conversion. On top of that, the exchange rate can sometimes be less favorable than I expect, which ends up reducing the amount I actually receive. Review collected by and hosted on G2.com.

Daniela Z.
DZ
Daniela Z.
Social Media Virtual Assistant
Mid-Market (51-1000 emp.)
"Trustworthy, But Setup Can Be Slow"
4/5
What do you like best about PayPal Payments?

I appreciate that PayPal Payments makes it easy to receive payments because everybody has access to it. It's really reliable, and I trust PayPal because I know that when I receive a payment, I'll definitely get the money. It gives me peace of mind, especially when working with clients from different countries, as they can pay me through PayPal without any issues. Plus, I like that I can buy things directly with PayPal and usually don't get charged for that. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I find the commissions on PayPal Payments pretty high, which is a bit frustrating. It also takes a long time to register a new bank account or credit card. It wasn't super easy starting up either; it took like a week to get everything approved with my bank, so yeah, it wasn't very easy. Review collected by and hosted on G2.com.

Deepak R.
DR
Deepak R.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Simple SDK Integration That Made International Payments Easy"
4.5/5
What do you like best about PayPal Payments?

I started PayPal to receive payments from foreign countries initially back in 2017 and once I started receiving payments in my local bank. I have explored their other services like integrating PayPal button on my website instead of just relying on manual payments link sent to individuals. Its SDK is quite simple to integrate and I can say that, without PayPal I may have not tried to receive payments from international clients. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

After using it for more than a decade, PayPal never reduced their applicable fees as one company working for so many years must reduce their rates so small vendors like us can be profited too. Review collected by and hosted on G2.com.

Priyanshu P.
PP
Priyanshu P.
Executive
Accounting
Mid-Market (51-1000 emp.)
"Fast, Secure, and Frictionless Global Checkout with PayPal Payments"
5/5
What do you like best about PayPal Payments?

What I like best about PayPal Payments is how fast, secure, and widely accepted it is across global platforms. It eliminates the need to repeatedly enter card details, ensures smooth international transactions with reliable buyer protection, and makes checkout completely frictionless Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I dislike about paypal is it deduct too much convince or currency exchange fee Review collected by and hosted on G2.com.

Divanshi G.
DG
Divanshi G.
Campus Ambassador
Small-Business (50 or fewer emp.)
"Simple Payment Handling With Useful Transaction Tracking"
5/5
What do you like best about PayPal Payments?

I like most is how straightforward the payment process is. In my day-to-day work, I use PayPal Payments when handling online transactions, and I find it easy to initiate payments, check transaction details, and keep track of completed payments. It reduces the number of steps I need to go through compared with more complicated payment workflows. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The main thing I would improve is the visibility of payment status. Occasionally, a transaction takes longer than expected to complete, and I have to check the status again to understand whether it is still processing or has been completed. More detailed status information and clearer updates would make this part of the experience easier. Review collected by and hosted on G2.com.

Aviwe N.
AN
Aviwe N.
Senior Associate Operations
Small-Business (50 or fewer emp.)
"PayPal Makes Sending and Receiving Money Abroad Effortless."
5/5
What do you like best about PayPal Payments?

PayPal Payments has always pulled through for me, my brother works abroad and it has been the easiest way to send money and receive money through it, including abroad work and campaigns payments. It is user friendly and easy to install on any of my devices. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The bank charges when converting the money currency from my PayPal through my FNB account. Review collected by and hosted on G2.com.

Patty C.
PC
Patty C.
Small-Business (50 or fewer emp.)
"Secure, Easy Checkout with Extra Savings"
4.5/5
What do you like best about PayPal Payments?

I like the extra coupons or promotions PayPal Payments sometimes offers at checkout. I also like not having to enter my credit card information on a website I don’t feel secure with, and feeling that I can use PayPal to help dispute a purchase if something goes wrong. Setting it up was very easy, like entering my credit card information for purchases. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I also like and use other payment options, like Affirm and Klarna, for payment plans. Review collected by and hosted on G2.com.

Angel T.
AT
Angel T.
Freelance
Small-Business (50 or fewer emp.)
Originally submitted 8/23/2026
"PayPal payment systems review"
5/5
What do you like best about PayPal Payments?

PayPal is popular because it makes sending, receiving, and spending money online relatively easy without requiring people to share their card details with every merchant. Systems are quick and reliable. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Poor customer service. Some customers report difficulty reaching a human representative, long wait times, and automated responses that do not resolve their problems. Review collected by and hosted on G2.com.

Juhee K.
JK
Juhee K.
Senior Operations Analyst
Hospital & Health Care
Small-Business (50 or fewer emp.)
"PayPal Payments Makes Online Payments Effortless"
5/5
What do you like best about PayPal Payments?

I like about PayPal Payments is that it makes sending and receiving money online very easy. The most important part for me is that, while working on online-based USA tasks, I was able to receive payments without any trouble. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One thing I dislike about PayPal Payments is that the transaction fees can sometimes be high, especially for international payments. Sometimes payments or withdrawals take longer than expected. Review collected by and hosted on G2.com.

Questions about PayPal Payments? Ask real users or explore answers from the community

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Last activity 10 months ago

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Pricing Options

Pricing provided by PayPal Payments.

On Website - Basic

$0

On Website - Custom

$30

On Phone and In Store

$0
PayPal Payments Comparisons
PayPal Payments Features
Customization (Fields, Objects, and Layouts)
Accounting Software Integration
E-Commerce Software Integration
Instant Payment
Accepted Credit Cards and Debit Cards
ACH Payments and eCheck Processing
Payout Time
Manual Payment Entry
Data Tokenization
Two-Factor Authentication