--- title: PayPal Payments Reviews meta_title: 'PayPal Payments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Over 500 authenticated user reviews for PayPal payment gateway. Find out from real users if PayPal is a trustworthy site, pricing for transactions, and merchant solutions features. aggregate_rating: rating_value: 4.4 review_count: 2880 scale: '5' date_modified: '2026-11-11' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

PayPal Payments Reviews & Product Details

Pricing

Pricing provided by PayPal Payments.

On Website - Basic

$0

PayPal Payments Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is PayPal Payments, and what problem is it built to solve?

PayPal Payments is used to send and receive money, accept online payments, and support transactions between customers and businesses. Users rely on it particularly for online checkout and payments across borders.

What company sizes and industries is PayPal Payments the best fit for?

PayPal Payments has the strongest fit among positively rated users at small businesses, with mid-market and enterprise use represented as well. The most visible industries include technology, accounting, and marketing and advertising.
  • Small businesses: The largest company-size segment in the reviewer mix.
  • Mid-market: Also represented across several industries.
  • Enterprise: Positively rated use spans larger organizations too.

How long does it take to implement PayPal Payments across a team?

Implementation is most often reported as taking less than a day, though the timeline can stretch when account verification or more involved setup is needed.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also reported
1–3 months Less common
3–6 months Occasional

What customer support options does PayPal Payments provide, and how do users find the overall support experience?

Support options include email/help desk, a knowledge base, and phone support. The support experience is mixed: users appreciate helpful assistance when they reach the right channel, while others find it difficult to reach a person or get timely resolution, especially for account holds and disputes.

What is the experience like for teams switching to PayPal Payments from another tool?

Switching to PayPal Payments has often been about making payments easier for customers and reducing friction in international transactions. Users describe moving from other payment processors and gateways—including Stripe, Payoneer, and Authorize.net—because PayPal felt easier to use or integrate, had broader customer recognition, or handled cross-border payments more conveniently. Some also cite security and reliability as reasons for the move, while cost is not a consistent advantage.

What tools and platforms does PayPal Payments integrate with, and how do these integrations help users get more value from the product?

PayPal Payments offers 56 integrations, including options for e-commerce, freelance platforms, and website services.
  • E-commerce and website platforms: Shopify, WooCommerce, WordPress.com, WordPress.org, Magento Open Source, and PrestaShop.
  • Freelance and work platforms: Upwork, Fiverr, Freelancer.com, and Outlier AI.
  • Domains and hosting: Namecheap and Spaceship.
These connections can make it easier to add payment options at checkout, collect payments through work platforms, and handle routine payments for online services without as much manual handoff.

What features or capabilities could make PayPal Payments even more useful?

Lower and clearer fees—particularly for international transactions and currency conversion—would make PayPal Payments more useful for businesses that process frequent or smaller payments. Other recurring improvement areas include clearer communication when payments are held and more flexible reporting for reconciliation.
  • Make fees easier to understand and reduce their impact: Users want clearer costs and lower charges for cross-border payments and currency conversion.
  • Improve account-review communication: More explanation of holds, limitations, and resolution steps could reduce uncertainty around access to funds.
  • Strengthen reporting and exports: More detailed, flexible transaction and payout records could simplify finance workflows.
  • Make support easier to reach: Faster access to a helpful representative could improve handling of urgent account and dispute issues.

Is PayPal Payments considered safe and secure for handling data?

PayPal Payments helps users avoid sharing card or bank details directly with each merchant, which can make online transactions feel more secure. Users also value the protection and fraud safeguards associated with payments. At the same time, account holds and limitations can affect access to funds, and some users find it difficult to get clear, timely help when a security review or dispute occurs.

PayPal Payments Reviews (2,880)

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PayPal Payments Reviews (2,880)

View 7 Video Reviews
4.4
2,880 reviews

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AAYUSH A.
AA
AAYUSH A.
Java developer training
Small-Business (50 or fewer emp.)
Originally submitted 12/24/2025
"Fast and Secure with Easy Setup, But High Fees"
4.5/5
What do you like best about PayPal Payments?

I use PayPal Payments mainly because it makes secure payments easy and quick. It allows me to send and receive money without the hassle of sharing bank or card details, which provides a sense of security and trust. I appreciate the buyer and seller protection feature, as it reduces the risk involved in transactions. The service is widely accepted, making online and international transactions easy and convenient. Fast money transfers are another plus, especially when I need to send or receive payments urgently. The initial setup was very easy and quick, taking only a few minutes to create an account and link my payment details. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The main drawbacks are high transaction fees, especially for international payments, and customer support can be slow when issues arise. Review collected by and hosted on G2.com.

Chris  S.
CS
Chris S.
Development Manager
Small-Business (50 or fewer emp.)
"Dependable, Quick and Convenient Online Payments with PayPal"
5/5
What do you like best about PayPal Payments?

I like how convenient PayPal is for making online payments. It's accepted almost everywhere, and I don't have to enter my credit card details each time I make a purchase. It's quick, easy to use, and I've rarely had any issues with it. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The biggest downside for me is the currency conversion fees and exchange rates when making international purchases. They can add up and not always clear how much extra I'm paying until I get to checkout Review collected by and hosted on G2.com.

Jawad K.
JK
Jawad K.
Owner
Retail
Small-Business (50 or fewer emp.)
Originally submitted 10/30/2026
"Secure Online Payments and Strong Purchase Protection"
5/5
What do you like best about PayPal Payments?

Using PayPal can make online payments more secure because you don’t have to share your credit card or bank details directly with the seller. PayPal also offers purchase protection on many eligible transactions if an item doesn’t arrive or isn’t as described. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Dislike PayPal because it can charge fees for certain transactions, especially for sellers or international payments. Review collected by and hosted on G2.com.

Madhiya Fatima M.
MM
Madhiya Fatima M.
beautician
Small-Business (50 or fewer emp.)
"Secure, Easy International Payments—But Fees and Support Need Work"
4.5/5
What do you like best about PayPal Payments?

I like that I can send and receive money without sharing my financial details directly with merchants. PayPal Payments securely processes transactions and gives me more privacy. It’s a fast, convenient, reliable, and hassle-free way to make online payments, and I find transactions easy to manage. I also like the buyer protection, support, and customer care. Setting up an account is easy, linking a bank or card is straightforward, and the verification process helps ensure security. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I find the international transaction fees high, and I think they could be more affordable. The exchange rate could also be lower. Sometimes I have to wait a long time for customer support when I need a refund or haven’t received my money, and I don’t always get a reply. I sometimes get only AI bot messages. When I dispute a charge, I have to start the query from the beginning if I close the app, which is irritating. Review collected by and hosted on G2.com.

Shehzad A.
SA
Shehzad A.
Small-Business (50 or fewer emp.)
"Easy and secure international payments, but fees and speed could be improved"
4.5/5
What do you like best about PayPal Payments?

Using PayPal Payments has been quite easy and smooth for me; its interface is very user-friendly. I can send and receive international payments easily and without hassle, and my business or personal transactions go smoothly. Its secure system and fast processing make online payments feel safe and reliable. When minor problems come up, its support system helps. When sending or receiving a payment, I feel confident that my money is going somewhere safe. Using it with e-commerce platforms and invoicing tools makes it easy to request and manage payments. Setup was also easy and straightforward; it was quick and caused no major difficulties. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

PayPal Payments is good overall, but sometimes I find the transaction fees or exchange rates a little high. International payments occasionally take a while to clear; it would be better if they were a bit faster. Review collected by and hosted on G2.com.

vivek s.
VS
vivek s.
Business Owner
Mid-Market (51-1000 emp.)
"Secure, Convenient Payments, but Fees and Support Need Work"
5/5
What do you like best about PayPal Payments?

I use PayPal Payments to send and receive money online, make purchases, and manage transactions. It makes payments quick and simple, especially international payments, and I don’t have to share my bank or card details with every merchant. I appreciate its security, user-friendly interface, transaction tracking, and buyer protection for eligible transactions. Payments feel reliable and stress-free, and the service saves me time and gives me confidence. The initial setup was easy and straightforward, with simple registration, clear instructions, and convenient connection of my payment details. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I find the transaction fees can be high, especially for international payments, and I’d like more competitive currency conversion rates and more transparent pricing with fewer hidden charges. Payments can occasionally be delayed, and account verification and customer support can take longer than expected. I’d like faster payment processing and withdrawals, quicker support with 24/7 assistance and faster solutions to account or payment issues, and more local payment options. Review collected by and hosted on G2.com.

Mandisa C.
MC
Mandisa C.
document specialist
Mid-Market (51-1000 emp.)
"Global payments with ease with secured financial transactions"
4.5/5
What do you like best about PayPal Payments?

Since PayPal is a global digital payment platform, it allows online payments to be made across the globe, which makes it easier to purchase and pay for goods. I’m able to link my debit card without sharing any banking details with vendors. I bought an item online, and when I received it, it was damaged. I thought I wouldn't get a refund but the refund was paid back into my PayPal account. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

What I didn't like about PayPal is when the payment in your PayPal account, when transferring funds into my personal account it will take a long time to reflect. Review collected by and hosted on G2.com.

Harshit  P.
HP
Harshit P.
Project Manager & Business Analyst
Computer Games
Small-Business (50 or fewer emp.)
"Trusted by International Clients and Keeps Cash Flow Predictable"
4.5/5
What do you like best about PayPal Payments?

The main reason we stick with PayPal is that international clients trust it without question. Whenever we sign a new overseas client, asking for direct bank wires often creates delays or security hesitations. With PayPal, clients pay project deposits immediately using their company card or balance. The funds transfer to our operating bank account predictably, and we do not have to set up foreign bank entities just to invoice in USD or EUR. It has kept our agency cash flow steady over the past three years. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The primary frustration for our agency is how much revenue gets lost to payment processing costs on overseas work. Across international client invoices, the base commercial receiving fee combined with a 3% to 4% currency conversion spread takes a significant bite out of our retainers. When converting thousands of dollars into our local operating currency, losing several hundred dollars per milestone directly hurts our net margin. It works well to get contracts signed quickly, but the percentage-based take makes it hard to justify for larger project balances. Review collected by and hosted on G2.com.

Tosin O.
TO
Tosin O.
Founding Principal
Small-Business (50 or fewer emp.)
"Easy Payments and Invoicing, but Fees and Coverage Fall Short"
4.5/5
What do you like best about PayPal Payments?

I like how easily PayPal Payments lets me process payments from U.S. and Canadian clients, and how clients can use the payment method they prefer without me needing to worry about processing it. I find it convenient to collect several currencies and to invoice clients with fees, discounts, and taxes. PayPal does the math for me, keeps track of things, and reminds clients about unpaid invoices. The setup was quite simple, though connecting bank accounts was a little tedious. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I find the transaction fees relatively high compared to other vendors. PayPal Payments isn't available in certain countries, so I can't pay some of my overseas contractors without using another program. Connecting bank accounts was a little tedious, though setup was otherwise fine. Review collected by and hosted on G2.com.

Maniram T.
MT
Maniram T.
Student
Computer Software
Mid-Market (51-1000 emp.)
"Simple, Intuitive, and Reliable Payments with PayPal"
5/5
What do you like best about PayPal Payments?

I actually like PayPal payments because of its simplicity and functionality and the intuitive UI design which makes managing transactions straightforward. While its integrations make it easy to fit into different business workflows. Payments are generally smooth and reliable, though transaction fees and currency conversion costs could be more competitive. The onboarding experience is fairly accessible and better support responsiveness would make it even stronger. I'd also love to see more airline insights for payment analytics for detection and smart inspection management. Overall, it offers a convenient, trusted payment experience with plenty of room to evolve. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One area where I feel PayPal payments could improve is pricing transparency and transactional fees, especially for international payments, while currency conversion charges can add up. Occasionally, resolving payment issues or getting support can also take longer than expected, which can be frustrating when a transaction is time-sensitive. I would also like to see a more detailed transaction breakdown and faster dispute resolution. Improving fee transparency, support responsiveness, and giving users more control over payment-related issues would make the overall experience much better. Review collected by and hosted on G2.com.

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Last activity 12 days ago

Does PayPal credit build your credit?

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Last activity 10 months ago

What is PayPal Credit used for?

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Pricing Options

Pricing provided by PayPal Payments.

On Website - Basic

$0

On Website - Custom

$30

On Phone and In Store

$0
PayPal Payments Comparisons
PayPal Payments Features
Customization (Fields, Objects, and Layouts)
Accounting Software Integration
E-Commerce Software Integration
Instant Payment
Accepted Credit Cards and Debit Cards
ACH Payments and eCheck Processing
Payout Time
Manual Payment Entry
Data Tokenization
Two-Factor Authentication