# Paymode Reviews **Vendor:** Bottomline **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.1/5.0 **Total Reviews:** 322 ## About Paymode Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you're not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection. ## Paymode Pros & Cons **What users like:** - Users value the **ease of use** of Paymode, appreciating its user-friendly interface and seamless payment process. (12 reviews) - Users love the **easy payment process** of Paymode, enhancing convenience and streamlining business operations effectively. (11 reviews) - Users find the **easy setup** of Paymode commendable, ensuring a smooth transition and efficient vendor management. (7 reviews) - Users value the **efficiency of Paymode** , which streamlines payments and simplifies financial management for seamless operations. (7 reviews) - Users appreciate the **automation** features of Paymode, significantly reducing manual work and errors in payment processing. (5 reviews) - Users value the **flexibility** of Paymode, enjoying customizable routings and diverse payment options tailored to their needs. (5 reviews) - User Interface (5 reviews) - Detailed Information (4 reviews) - Integrations (4 reviews) - Simple (4 reviews) **What users dislike:** - Users experience frustrating **delays** in customer support and bank transfers, complicating their overall experience with Paymode. (4 reviews) - Users face significant **payment issues** with Paymode, including delays, fees, and poor customer support affecting transactions. (4 reviews) - Users face **significant challenges with vendor onboarding** due to slow ACH processing and communication issues. (4 reviews) - Users highlight the **excessive fees** for payments in Paymode, making it costly for large transactions. (3 reviews) - Users experience **poor customer support** with Paymode, facing delays and confusion during troubleshooting processes. (3 reviews) - Users find Paymode's **complex setup and cumbersome security requirements** to be frustrating and time-consuming. (2 reviews) - Users find **reporting complicated** , requiring more time and effort due to overwhelming data and ineffective filters. (2 reviews) - Users experience **connectivity issues** , facing login friction that impacts reliability and complicates payment processing. (2 reviews) - Users find the **design improvements** of Paymode lacking, making it difficult to track payments and enhance visibility. (2 reviews) - Users find the **costly fees** for Paymode's premium ACH deter vendors from using the service effectively. (2 reviews) ## Paymode Reviews ### 1. Great to see the Bottomline team in one place and network with other Real estate companies **Rating:** 4.0/5.0 stars **Reviewed by:** John F. | CEO and president, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Reducing checks, streaming process, saves overhead costs, payments get to vendors quickly, works well with Yardi, fairly easy to use. **What do you dislike about Paymode?** Ach takes too long to get to vendor, vendors don’t want to pay fees for premium ach, Inability to see vendors info in order to verify the correct paymode account is linked to our vendor. And they do not use tax ids to do their vendor matching, Very difficult to set up banks and properties. SX needs tier 2 right away. We know the tier 1 support and we are pushed to tier 1 **What problems is Paymode solving and how is that benefiting you?** 1. Approval process - clients approving before proceeding 2. Automation of data entry with e-invoice 3. Less checks 4. Post office losing mail constantly ### 2. Efficient Payment Processing with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I use Paymode for invoice and payment processing, and I find that it makes the processes more streamlined, with invoices and payments being processed quickly. I like being able to find information on a payment or invoice quickly, and all of the details are shown and easy to find. This feature is valuable because I can inform our team or vendors quickly when they have a question about an invoice or payment, which frees up time for other tasks throughout the day. The initial setup of Paymode was fairly easy with a lot of support from the Paymode team. **What do you dislike about Paymode?** Being able savings filters when running reports would be helpful. Also, when looking up payments, the timeline box is difficult to follow and could be more clear. I would suggest enhancing the platform so that we can save filter tabs so that we can run the same report over and over. Also, the timeline box shows steps out of order and is unclear. **What problems is Paymode solving and how is that benefiting you?** Paymode streamlines invoice and payment processing, making them quicker. I can find payment or invoice details easily, which helps inform our team or vendors swiftly and frees up my time for other tasks. ### 3. Paymode: Seamless ERP Integration and a Trusted Hub for AP Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Adriano M. | Senior Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** The ability to integrate with our ERP as well as access to our vendors for payments. The ability to know that Paymode can be our one true source for all our AP related questions is also an added bonus. **What do you dislike about Paymode?** There are some things that can be improved such as payment processing times, error handling, and bank validation for check payments to match our ERP system. **What problems is Paymode solving and how is that benefiting you?** Paymode is solving our manual check challenge when it comes to vendors who prefer a physical check payment. We also value the ability to make payments via ACH so our vendors can be paid in a timely manner. ### 4. User-Friendly but Customer Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Catherine P. | Accounts Receivable Manager/Accounts Payable Supervisor **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I use Paymode for invoice indexing and approval routing. I appreciate that it automatically routes and saves images, which makes things a lot easier. It's a user-friendly platform, which is a big plus for me. I also like the email upload feature for when vendors have trouble uploading invoices. It's a helpful tool in those situations. **What do you dislike about Paymode?** Customer service tickets are not well responded to. I have been told by CSR there is a limit on the time they are allowed at help on any certain ticket. Some tickets never get a response. Time limits on assistance or non-response. This leaves vendors frustrated with the platform. Not as smooth as expected. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to automatically route and save images, making invoice indexing and approval routing easier. ### 5. Fast, Efficient Payments—But ACH Supplier Experience Needs More Customer Focus **Rating:** 3.5/5.0 stars **Reviewed by:** Kathryn T G. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** When it works it is easy, quick, and efficient. It’s easy to track payment history to vendors and estimated receipt dates. Makes getting payments out without having to stuff checks. **What do you dislike about Paymode?** The constant focus on the bottomline at the expense of the customers and to the additional frustration of us the clients. There is an ambivalence to Basic ACH suppliers evident in the information provided them despite the fact that a favorable experience for them would heighten client loyalty. In the immediate future and long run. **What problems is Paymode solving and how is that benefiting you?** We have one person processing payments for 200 entities. That person has much more to do than just AP, so we don’t have time to process in-house check runs for all the payments. Paymode handling that is massive. ### 6. Simplifies Invoice Processing, Needs Better Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Adam K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I find Paymode valuable as it easily files, stores, and codes invoices. Searching for invoices is simple, making things easy to find. Issuing and approving payments is easy, and I no longer have to issue physical checks. I also appreciate that setting up vendors with Paymode is simple. Learning the software was relatively intuitive. **What do you dislike about Paymode?** When searching for payments in Paymode, especially the bank reconciliation reports, I have to re-run the report every time I click on a specific payment. I wish you could bounce back and forth. **What problems is Paymode solving and how is that benefiting you?** Paymode easily files, stores, and codes invoices, simplifying issuing payments. Searching for invoices is simple, making things easy to find. I no longer have to issue physical checks, and setting up vendors is straightforward. ### 7. Efficient B2B Payments with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Qutaiba M. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Paymode?** I use Paymode for Business to Business payments, including Accounts Payable, Accounts Receivable, and other transactions. It streamlines accounting and payments to different vendors in an efficient and automated process. I like the efficiency and the premium ACH feature. All our vendors and clients are already using Paymode, which makes transactions easier by completing them on one platform. I like everything about the platform. The initial setup was really easy with the assistance of the customer service AI. **What do you dislike about Paymode?** I like everything about the platform, the customer service could be a little faster. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to streamline accounting and payments efficiently with an automated process, and all our vendors and clients already use it, making transactions easier. ### 8. Efficient Invoicing and Approval with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Chad H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I really like the flexibility Paymode offers with the different approval trees, which has given us more visibility in our payment processes. The customer service is free, and I've had very few issues with it. The initial setup was pretty smooth even though we had a few issues at the beginning that were all worked out in the first couple of months. Overall, it's a pretty good product. **What do you dislike about Paymode?** I have very issues with pay mode, nothing really at this point l. **What problems is Paymode solving and how is that benefiting you?** Paymode helps us with our workflows, approval processes, and makes getting invoices in our system and payments more efficient. It also provides visibility into our payments and lets us see what comes next in approvals. ### 9. Efficient Automation with Seamless Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Kanchan C. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Paymode?** I love that Paymode offers secure and seamless automation for accounts payable, which reduces manual tasks like data entry, check processing, invoice matching, and reconciliation. This automation saves both human resources and time. I also appreciate that it's easy to integrate with many ERP systems, which improves the accuracy of information and avoids duplicate entries. The integration synchronizes invoice data and payment approvals, minimizing errors due to manual intervention. Additionally, Paymode makes onboarding effortless for vendors, facilitating easy and instant digital payments. Getting started with Paymode was simple, with no complexities involved. **What do you dislike about Paymode?** I am very happy with Paymode. However, customer support response time can be explored for more satisfactory experiences. If it can be made faster, it would be great. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to streamline accounts payable workflows, reducing manual data entry and check processing. Its integration with ERP minimizes errors and its seamless automation saves resources. I appreciate the easy ERP integration and reduced onboarding efforts, enabling quick digital payments. ### 10. Virtual Card Payment Returns Are Difficult and Not Timely **Rating:** 2.5/5.0 stars **Reviewed by:** Lynn J. | St Acctg Mgr, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** Paymode processes my vendor payments online for our department . Paymode is easy for me to access and approve the vendor payments in a timely manner. **What do you dislike about Paymode?** The past difficulties that have arisen with the devotions and with vendor payments on virtual cards and their return. Not timely or easily accomplished **What problems is Paymode solving and how is that benefiting you?** We can proceeds less payments in house which saves time when Payne’s is working as designed .Faster payments thank check processing thru the mail and inhouse ### 11. Secure, User-Friendly Payment Processing That’s Easy to Learn and Train On **Rating:** 4.0/5.0 stars **Reviewed by:** Mark O. | Evp finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** The system provides secure payment processing. Most of the functions are intuitive and user-friendly, and it doesn’t take much effort to get comfortable using it. It’s also easy to train new users on the system. **What do you dislike about Paymode?** As far as payment processing, our vendors do not want to be charged to receive their payments. It has been a struggle getting them off of virtual cards. Also getting vendors set up on basic ACH has been difficult for some vendors. **What problems is Paymode solving and how is that benefiting you?** Capture looks promising; however, to be truly beneficial, it needs more. Specifically, it should be able to use our allocations and learn which workflows to apply. ### 12. Efficient Accounts Payable, Needs Better Vendor Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Michael l. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I like Paymode for its ability to process invoices in a timely manner and its research capabilities, especially the vendor remittance reports. These features are helpful for tasks like draw requests and vendor reconciliation payments. **What do you dislike about Paymode?** The vendor onboarding process is a bit of a hassle because not all our vendors are automatically targeted to all payment elections, with most defaulting to virtual cards. It would be better if our vendors had the freedom to choose their payment methods. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to process invoices quickly and research payments. The vendor remittance reports help with draw request and vendor reconciliation payments. ### 13. Streamlined Invoice Processing, Needs Better Job Coding **Rating:** 4.0/5.0 stars **Reviewed by:** Kristina L. **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I am excited about the Capture feature in Paymode and how it will reduce the number of invoices going into the exception queue. This means we'll spend a lot less time indexing invoices. Additionally, Paymode allows vendors to enter their invoices, which will speed up invoice processing. **What do you dislike about Paymode?** Job coding can be improved. Perhaps have a section to enter job coding information in more detail. **What problems is Paymode solving and how is that benefiting you?** Paymode allows vendors to enter their invoices, speeding up invoice processing. The Capture feature helps by reducing the number of invoices going into the exception queue, saving us a lot of time on indexing invoices. ### 14. Streamlines Payments, Needs UI Updates **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica L. | Chief Project Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** I like how Paymode helps to streamline accounts payable and reduce the manual processes. It improves efficiency and reduces manual work by allowing me to send payments, track transactions, and manage vendors all in one platform. This integration means there are less errors for me. **What do you dislike about Paymode?** The user interface feels a bit dated. Reporting functionality could be better. And faster vendor onboarding around, like, the payment statuses. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to get electronic payments from vendors and improve security and efficiency. It streamlines accounts payable by reducing manual processes, allowing me to send payments, track transactions, and manage vendors on one platform, leading to fewer errors. ### 15. Customizable Workflows and Faster Invoicing **Rating:** 4.0/5.0 stars **Reviewed by:** Wen C. | VP Accounting, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** Workflow setup is easier and customizable enough. The invoices processing is faster and more user friendly. It is easier to train people who are not professionals in accounting **What do you dislike about Paymode?** The coding process is still requires manual work. And the payment process for ACHs still take longer than what it suppose to do. The fees on vendors are annoying and breaking relationship somewhat. **What problems is Paymode solving and how is that benefiting you?** We don’t have to manually write the checks and mail out the payments. Most of things are automatic and it involves less amount of manual work from the team. ### 16. Seamless Payments with Reduced Fraud and Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Meyahna C. | Analytic Case Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** I really like that Paymode reduces fraudulent activity and has lower processing costs. It's less glitchy compared to the software we used before, and I find it more user-friendly, making it easier for me to navigate. The initial setup was a breeze, and we were able to self-install without any issues. Anytime we needed assistance, it was always available, which is great. **What do you dislike about Paymode?** I don’t have any complaints so far. **What problems is Paymode solving and how is that benefiting you?** Paymode allows us to use multiple electronic payment methods like ACH and virtual cards, reduces fraudulent activity, and has low processing costs. It's also user-friendly, easy to navigate, and less glitchy than previous solutions. ### 17. Secure, Reliable Payment Automation That Speeds Up Cash Flow. **Rating:** 5.0/5.0 stars **Reviewed by:** Belinda S. | Credit Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** Replaces paper checks, minimizes payment delays, and is secure and reliable for end users. The automation keeps payments organized, supports a wide network, and enables faster cash flow. It also helps with accounting. **What do you dislike about Paymode?** Unexpected fees, limited functionality, and support issues. Vendors often find the distinction between options unclear, and the sign-up process confusing. Some difficulties syncing with certain accounting systems. **What problems is Paymode solving and how is that benefiting you?** I like how easy it is to use. When I log in, everything I need is right up front on the dashboard, so I can instantly see whether I have a payment. Overall, it’s user-friendly and easy to navigate. ### 18. Efficient Automation, Some Vendor Connectivity Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Marcie R. **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I really like the feature in payment that provides accessibility to either reject, resend the card payment, or send a reminder. It's a feature I appreciate. Paymode helps automate processes and makes my life more efficient. **What do you dislike about Paymode?** I've had some issues with the connect activity of vendors to their correct payment vendors. Also, there are problems with some of the foreign payment naming conventions, and I currently have open tickets on those items. **What problems is Paymode solving and how is that benefiting you?** Paymode helps automate processes and makes my life more efficient. ### 19. Easy-to-Use Accounting Integration with Efficient Support and AI-Powered Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Atef F. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Paymode?** Integration with the accounting software and easiness to use. Paymode is also a performing way of payment and has an efficient customer support team. AI enabled, it offers more advanced future for automatizing payments. **What do you dislike about Paymode?** I would say the pricing for the usage is not much competitive comparing to other similar software. I would need to have a comparative analysis to support or cancel my answer. **What problems is Paymode solving and how is that benefiting you?** Automatization of payments, time saving and AI features as well as integration within our software are the must. It helps saving time and reduce duplication and other errors of payments ### 20. Easy, Secure Payments and Organized Invoice Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica L. | Quality coordinator, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** how easy it is to use for electronic payments and the security. allows me to track all invoices in an organized way and its easy for everyone to use for their documentation **What do you dislike about Paymode?** there is nothing I dislike about paymode so far as it has been very useful for both personal and professional matters when it comes to invoicing and auto-pay set up **What problems is Paymode solving and how is that benefiting you?** it is solving the issue of tracking invoicing that I was not able to figure out earlier. paymode allows for easy tracking. also security- I dont have to worry about that anymore ### 21. Paymode to automate processes **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda J. | Senior Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Paymode?** I like paymode for its innovation in payments and a collaborative environment that supports growth, efficiency, and continuous improvement internally. **What do you dislike about Paymode?** At times, some processes at Paymode could be more streamlined, which may affect efficiency, but I believe this as an opportunity to suggest improvements. **What problems is Paymode solving and how is that benefiting you?** Paymode is solving inefficiencies in payment processing by digitizing and automating transactions. This benefits me by improving speed, reducing errors, and creating a more streamlined and reliable workflow. ### 22. Easy Payments and Faster Payroll, with Room to Improve Support **Rating:** 3.5/5.0 stars **Reviewed by:** Elliot K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** it allows the business to receive payments in an easy to use format. we are easy to process payroll faster as well due to the efficiency of the program. **What do you dislike about Paymode?** there is nothing I dislike about pay mode. I have only had positive experiences using it since we started working with them. I would say the support could be a little better. **What problems is Paymode solving and how is that benefiting you?** it is streamlining the payment processing. we are able to receive payments for services received in an efficient and timely manner and it keep it all in one organized place. ### 23. Great Reporting and Payment Visibility That Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I like the reporting and the visibility into payments. Processing checks, stuffing envelopes, and handling postage also saves time and money. Overall, I’m happy with most of Payless’s processes. **What do you dislike about Paymode?** Vendor onboarding and the available payment options have been a sticking point for my vendors. Not having the ability to better support “our” vendors through that process is frustrating. I’m hoping this gets addressed, with a smoother and easier process in the future. **What problems is Paymode solving and how is that benefiting you?** My team no longer has to spend time stuffing envelopes for check runs and postage, which makes our process faster, safer, and less prone to fraud. That’s been the biggest bonus so far. ### 24. Streamlined, Secure Payments with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed T. | Process Lead Occupier Solutions, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Paymode?** The best thing about Paymode is its ability to streamline payments securely while reducing fraud risk. It combines speed, automation, and strong compliance features, making it a powerful tool for businesses managing accounts payable and receivable. Fast, secure payments: Paymode enables ACH and virtual card transactions, helping businesses get paid quicker than traditional checks. Fraud prevention: With over $425 billion processed and no fraud incidents in two years, it offers strong protection. Automation: Electronic invoicing and payment automation reduce manual work and errors. Integration: Seamlessly connects with existing financial systems, making adoption easier. Electronic remittance: Provides detailed remittance data in preferred formats, improving reconciliation and reporting. User-friendly interface: Designed for ease of use, so finance teams can adapt quickly. Regulatory compliance: Built-in compliance tools help businesses meet tax and payment regulations. **What do you dislike about Paymode?** The main dislikes about Paymode are its complexity in setup, occasional cumbersome security requirements, and limited flexibility compared to newer competitors. Complex setup process: Some businesses find onboarding and initial configuration more time-consuming than expected. Cumbersome security steps: Frequent password changes and strict login requirements can feel inconvenient, even though they enhance safety. Limited customization: While Paymode offers automation, users note fewer options for tailoring workflows compared to platforms like Tipalti or Yooz. Integration challenges: Certain ERP or accounting systems may require extra effort to sync smoothly with Paymode. Customer support delays: A few reviewers mention slower response times when troubleshooting issues. Pricing transparency: Costs are often customized, which makes it harder for smaller businesses to predict expenses **What problems is Paymode solving and how is that benefiting you?** Paymode is designed to tackle several long-standing problems in business payments, and the benefits flow directly to finance teams and organizations: Manual check processing: Traditional paper checks are slow, costly, and prone to fraud. Payment fraud risk: Businesses face increasing threats from fraudulent transactions and compromised accounts. Lack of visibility: Reconciling payments without detailed remittance data is time-consuming and error-prone. Inefficient workflows: Manual invoice handling and approvals create bottlenecks in accounts payable. Integration gaps: Many payment systems don’t connect smoothly with ERP or accounting platforms. Benefits You Gain Faster payments: Electronic ACH and card payments reduce delays, improving cash flow. Enhanced security: Strong fraud prevention measures protect both payers and suppliers. Better reconciliation: Detailed electronic remittance data makes matching payments to invoices easier. Lower costs: Eliminating paper checks and manual processes reduces administrative expenses. Streamlined operations: Automation frees finance teams to focus on strategic tasks instead of repetitive work. Supplier satisfaction: Vendors appreciate quicker, more reliable payments with clear remittance details. In short, Paymode is solving the inefficiencies and risks of traditional payment methods, and the benefit is a more secure, cost-effective, and transparent payment process. ### 25. Simple Vendor Payments with Versatility **Rating:** 5.0/5.0 stars **Reviewed by:** John Anthony H. | Purchasing Manager **Reviewed Date:** November 24, 2025 **What do you like best about Paymode?** I like Paymode because it offers simplicity and ease of use for my vendors, which is crucial for seamless business operations. Its low fees are particularly attractive, as they make it enticing for vendors to join and become part of the Paymode community. The availability of a fee-less program further enhances its appeal by providing a basic level of service without additional costs, offering both my vendors and me versatility in managing payment receipts and processes. Additionally, Paymode's versatile payment system stands out as it provides my company options on how payments are sent, including the ability to pay vendors through EFT without incurring costly ACH fees. This flexibility in payment methods is invaluable for accommodating different vendor needs and preferences, and it enhances overall financial management efficiency. **What do you dislike about Paymode?** I find the communication aspect when adding new vendors on Paymode problematic. It shouldn't be as challenging as it currently is, which could complicate or delay the process of onboarding vendors efficiently. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to ensure vendors get paid easily with low fees, offering versatility in payment options and attracting vendors. ### 26. Streamlined Invoicing, Challenging Setup **Rating:** 3.0/5.0 stars **Reviewed by:** Renee B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I like the user interface of Paymode because it is clean and modern, which makes people want to log in. **What do you dislike about Paymode?** There should be a way to have workflows be triggered before property is entered. The initial setup was painful due to not understanding how to set it up, and having some employees leave mid-implementation. **What problems is Paymode solving and how is that benefiting you?** I use Paymode for invoices approval and payment, which replaces paper routing. ### 27. Excited for Paymode's Potential Over Nexus **Rating:** 4.5/5.0 stars **Reviewed by:** Titi A. **Reviewed Date:** November 17, 2025 **What do you like best about Paymode?** I appreciate how Paymode facilitates real-time connections with vendors, making it easier to receive timely invoice updates and allowing vendors to track the processing of checks and ACH payments. I am particularly excited about the prospect of eliminating the issues we currently face with Nexus, especially in terms of approvals. The ability to receive real-time updates on vendors, such as address changes or where checks need to be mailed, is something I look forward to. Additionally, I expect that approval processes will flow more quickly and effectively through queues, streamlining operations significantly. The initial setup with Paymode was pretty easy, which is quite commendable as it ensures a smooth transition from Nexus Payables. Furthermore, the anticipation of improved efficiency and effectiveness, based on its performance and feedback I've heard thus far, contributes to my enthusiasm for starting with Paymode. **What do you dislike about Paymode?** Nothing noted as of right now. **What problems is Paymode solving and how is that benefiting you?** I use Paymode for real-time vendor updates, smoother approval flows, and receiving timely invoices, enhancing connectivity and efficiency with vendors. ### 28. Streamlined Invoice Management with Customizable Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew C. **Reviewed Date:** November 13, 2025 **What do you like best about Paymode?** I appreciate how Paymode allows us to manage our data with accounting, particularly in tracking payments and facilitating easy and accurate payments to vendors. The platform's interface is another aspect I love; it's highly customizable, enabling me to highlight the details that are most important to my accounting needs. This level of customization provides the quick and easy access necessary for ensuring payment processes are accurate and successful. Additionally, the initial setup of Paymode was impressively smooth, which I found quite appealing. **What do you dislike about Paymode?** I find looking at the DPA Number a bit confusing because it doesn't clearly show which property it is associated with. This makes it challenging to ensure payments are tracked correctly in reports. Adding the property code right after the DPA Number or in another column could improve clarity. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to manage data with accounting, track payments, and pay vendors easily and accurately. The customization of interface details provides quick and easy access, ensuring accuracy in payments and successful processing. ### 29. Effortless Vendor Payments, Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** maggie M. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Paymode?** I really like how the module is set up in Paymode, particularly appreciating the organization setup which streamlines the process for paying vendors and approving invoices. The seamless setup makes it easy to manage these tasks efficiently. Furthermore, setting up vendors and verifying invoices is made straightforward with Paymode, removing complexity from these necessary tasks. The initial installation of Paymode was also notably smooth and simple, which made it easy for our company to integrate and start utilizing this tool without hiccups. These aspects collectively contribute to a very high likelihood of me recommending Paymode to others, clearly reflecting a satisfaction score of 10 out of 10. **What do you dislike about Paymode?** I would like Paymode to have a better color contrast. The current color scheme could be improved to enhance visibility and ease of use. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to set up vendors and verify invoices, streamlining our vendor and invoice processes efficiently. ### 30. User-Friendly, Time-Saving Payments Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Vjera T. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I like that Paymode is user-friendly and easy to use, which makes handling payables less of a hassle. I appreciate how it saves time and reduces user error. I also value the account manager aspect for being people-oriented, which adds a personal touch to the experience. **What do you dislike about Paymode?** Job cost **What problems is Paymode solving and how is that benefiting you?** Paymode is a time saver and reduces user errors. ### 31. User-Friendly Platform with Excellent Support and Versatile Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paymode?** The website is straightforward and user-friendly, making it easy to navigate and understand. It offers a variety of report options to suit different needs, all of which are compatible with multiple export formats. The information provided in the reports is clear, detailed, and accurate, which greatly supports a smooth cash app process. Additionally, the Paymode support team is very helpful and proactive. **What do you dislike about Paymode?** The fees associated with receiving payments can be quite significant for companies that handle large transactions. Paymode is a platform that our customers insist we use, and it requires us to upgrade to the premium version in order to access remittances compatible with our cash app needs. This fee structure has brought about a notable change for our department. **What problems is Paymode solving and how is that benefiting you?** Most of our national customers use Paymode for their payments. Being able to work with our customers' preferred platform has been valuable in supporting our business relationships. The reports and remittance information we can access through Paymode have also made our cash application process much more efficient. ### 32. User-Friendly, Detailed Platform with Promising New AI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** User friendly experiences. Lots of detail. The capability for vendors to check on their invoices. Upload invoices. The new AI product looks to be very promising **What do you dislike about Paymode?** I think having so many platforms connected together can be frustrating. Id love just one platform like nexus that can do it all instead of logging in and out **What problems is Paymode solving and how is that benefiting you?** Solving manual invoice entries. I think that is so very helpful. Auto populating lots of different fields is quite helpful. Thank you for all the hardwork in making it easier for us ### 33. Effortless Payments, Maximize Free Time **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. **Reviewed Date:** November 24, 2025 **What do you like best about Paymode?** I love how Paymode simplifies my rental payments, making them easy and seamless, eliminating any worries about missed payments or timing. I really appreciate its ease of access, simplicity, user-friendliness, and overall convenience. The software effectively reduces the time I spend on monthly payments since I no longer need to write checks or visit the bank; it's all automatic, which allows me to focus on other important tasks. Moreover, the initial setup of Paymode was extremely easy, seamless, and quick, enhancing its appeal and making it a standout choice for managing payments efficiently. **What do you dislike about Paymode?** I don’t have any dislikes. **What problems is Paymode solving and how is that benefiting you?** I find Paymode makes rental payments easy and seamless, reducing my worries about missed payments. It saves me time as payments are automatic, eliminating the need to write checks or visit the bank. ### 34. Streamlined A/P Automation with Easy Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Kelli C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Paymode?** I like how Paymode automates accounts payable by streamlining processes. Its ease of use is another standout feature for me. I also value the A/P feature, which automates the entire invoice process, efficiently capturing, matching, and coding invoices. **What do you dislike about Paymode?** Set up time **What problems is Paymode solving and how is that benefiting you?** I use Paymode to automate Accounts Payable, streamlining processes. It automates the entire invoice process, capturing, matching, and coding invoices. ### 35. Streamlined, Transparent Payments—But Exceptions and Vendor Enrollment Feel Slow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Paymode?** It simplifies and standardizes the payment process. The platform significantly reduces manual work. It centralizes everything in one place. And I like its transparency. It provides clear status tracking. Also, integration with SAP makes workflows easier. **What do you dislike about Paymode?** Centain workflows, especially when handling exceptions or special payment cases are not always very flexible. Although I understand it is good for security, but vendor enrollment process is sometimes slow. **What problems is Paymode solving and how is that benefiting you?** It solves inefficiencies and risks in traditional payment processes. And it also improves the lack of visibility in payment workflows. Fraud risks are also reduced. ### 36. User-Friendly Invoicing and Audit Trail, but Data Entry Can Be Slow **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Paymode?** It has user-friendly interface. Just need to type in basic invoice details and scanned invoice image. It leaves perfect audit trail and involve minimum manual work **What do you dislike about Paymode?** It takes toon long to finish invoice inputting. As it requires detailed information to maintain highest level of granularity, it sacrifices efficiency. **What problems is Paymode solving and how is that benefiting you?** It helps with bookkeeping and expense analysis. As it requires detailed information, it’s easy to extract data out and analyse expense pattern and trend. ### 37. User-Friendly, Secure Vendor Payments with Strong Payables Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** It is very user friendly for vendors. Gives good options for payments. Provides safe and fraud protected environment for our vendors. Connects well with bottomline payables **What do you dislike about Paymode?** Better fee transparency. Easier ability for vendors to change their payment election within the portal without having to call or open a ticket via email **What problems is Paymode solving and how is that benefiting you?** Faster payment to our vendors. User friendly portal for our vendors to utilize. Ability to view vendor payment status across out Portillo of properties ### 38. Transparent and Easy to Work, but Virtual Card Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Nick S. **Reviewed Date:** November 13, 2025 **What do you like best about Paymode?** I find Paymode incredibly useful for its transparency, which allows me to easily keep track of processes and transactions. Its user-friendly interface makes it easy to work with, letting me focus on tasks efficiently without needing to worry about unnecessary complications. The setup process was straightforward and simple, which reduced downtime and allowed me to integrate Paymode into my workflow seamlessly. Additionally, I greatly appreciate the ability to conduct remote check runs, which offers me the flexibility to manage my financial tasks from anywhere. Overall, Paymode provides an intuitive and efficient platform that enhances my work experience significantly. **What do you dislike about Paymode?** Virtual card payments get automatically declined. **What problems is Paymode solving and how is that benefiting you?** I use Paymode for remote check runs, benefiting from its transparency and ease, allowing me to check tasks later. ### 39. Effortless Payment Handling with Paymode **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. **Reviewed Date:** January 16, 2026 **What do you like best about Paymode?** I find Paymode very easy to use and appreciate its excellent service. The software makes it easy to download daily payments and remittances, which I find really convenient. I also value the remittances advice feature. The initial setup process was very easy, which was a nice surprise. I used Paymode to download into our Cash App tool, and everything has been good so far. **What do you dislike about Paymode?** Too new at this point **What problems is Paymode solving and how is that benefiting you?** I find Paymode offers easy download of daily payments and remittances, enhancing the use of our national accounts Cash App. ### 40. Frustrating Experience with Ineffective Features **Rating:** 1.0/5.0 stars **Reviewed by:** William D. **Reviewed Date:** December 06, 2025 **What do you like best about Paymode?** Nothing except for receiving electronic payments to my business checking account **What do you dislike about Paymode?** I don't think any of the features are at all impressive or functional. It's somewhat confusing, if anything, and extremely frustrating when you're trying to solve a problem like getting your transfers to your bank correctly when you've made an error and it takes days for someone to review it. By that time, they've sent the payment back to the payee. Horrible customer service. Customer service agents are very nice, but they're based in India. They have no idea what's going on. **What problems is Paymode solving and how is that benefiting you?** So far, Paymode hasn't managed to solve any of my problems. ### 41. Streamlined, User-Friendly, and Effortlessly Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Paymode?** I find Paymode very streamlined and easy to use. The payment workflow is excellent, making tasks simpler for me. The initial setup was incredibly easy, so much so that a 10-year-old could do it. **What do you dislike about Paymode?** N/A **What problems is Paymode solving and how is that benefiting you?** Paymode improves vendor communication and speeds up response times. It's very streamlined and easy to use, especially for managing payment workflows. ### 42. Extremely Helpful Rep Supporting Our Move to Paymode ACH **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Paymode?** My rep, Marina.Phillips@bottomline.com, has been extremely helpful in aligning our goals of moving all Paymode CC customers over to the Paymode ACH payment platform. **What do you dislike about Paymode?** Currently, we have no issues or concerns with Paymode or our Rep. **What problems is Paymode solving and how is that benefiting you?** Paymode has worked hand in hand with us to convert credit card paying customers over to ACH paying, which results in cost savings for our company. ### 43. User-Friendly Interface, But Transition and Support Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Paymode?** Its user interface is easy to navigate and the integration between Paymode and Nexus seems to work well. **What do you dislike about Paymode?** The transition from NexusConnect to Paymode was poorly rolled out causing an uptick is customer issues and frustration from poor customer service response quality and time. Paymode will also deactivate payer connections with no warning, nor does it give us, the client, a rejection reason. We only know that this occurs when a vendor reaches out asking us why we rejected them. **What problems is Paymode solving and how is that benefiting you?** Paymode makes it easy for vendors to connect to us to send over invoices. ### 44. Excellent Reporting and Dedicated Account Support **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda D. | Senior Accounts Receivable Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Paymode?** I like that there is reporting and that we have a rep that covers our account **What do you dislike about Paymode?** There is nothing I dislike about paymode. **What problems is Paymode solving and how is that benefiting you?** Faster payments by customers using ACH ### 45. Paymode Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Paymode?** What I like best about Paymode is being able to easily look up payments and their details. **What do you dislike about Paymode?** There isn't anything I dislike about Paymode. **What problems is Paymode solving and how is that benefiting you?** It is helping me by providing payment information for one of my tenants. It is benefitting me for recording purposes. ### 46. Seamless ACH Integration with Zero Downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Mylah M. | Manager, Cash Application, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Paymode?** Paymode provides ACH deposit with CTX information that feeds seamlessly into our automation tool. **What do you dislike about Paymode?** We have not experienced any downsides at this point. **What problems is Paymode solving and how is that benefiting you?** Paymode provides electronic remittance details for incoming customer payments that allow our automation tool to post the payment with any processor intervention. ### 47. Easy platform to get paid faster **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Paymode?** The platform is easy to use. You just log in and view your remittances. The funds are deposited right into your account. They send a notification when a payment arrives so there is no guessing and only have to log in to view your payments. **What do you dislike about Paymode?** They have fees. I dont like to pay to receive money that is owed. They have an extra secure website and have to jump through hoops to get logged in. Have to give your cell number to get a code on login every single time. And they make you change your password all the time. **What problems is Paymode solving and how is that benefiting you?** Our company only receives payments from others who have opted to pay in that way. ACH is how this works. Its a simple way to get funded without having to wait for checks and then going to the bank. **Official Response from Paul McMeekin:** > We love it when customers tell us they get paid faster! We think there is value in that and we do charge a small fee to help get your money in the bank faster, so it can get to work for you. Regarding the security. It's something we do to protect all customers and keep the network fraud free. So something which is a (minor) inconvenience helps protect all businesses! Thanks for using Paymode-X! ### 48. Great business partner / product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Approving and Paying invoices are a necessary evil for every company. Paymode makes it "easy". Multiple ways to get invoices into the system. Easy workflows. Great payment options from paper check, ACH or credit card. They are a great business partner to boot. **What do you dislike about Paymode?** Bottomline owned Paymode and they are integrating Nexus Payables/Connect. It has been a rocky road, but things are coming together. Anyone starting now will miss all of the integration growth pains. **What problems is Paymode solving and how is that benefiting you?** Approving and paying invoices... Efficiently! ### 49. Not just invoice routing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** I really like the ability to set up different routings for each property in different ways. **What do you dislike about Paymode?** The integration with my enterprise software is not great. It is somewhat manual. **What problems is Paymode solving and how is that benefiting you?** It helps keep track of invoices and makes departments accountable for holding up the process. It also connects with my software to tell approvers if the commitments have funds available. ### 50. Still learning the basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Our department’s current system involves using Nexus in cutting manual checks in house and stuffing envelopes, so what’s not to like about integrating Paymode? I am looking forward to migrating over to take advantage of electronic payments and having the service be the ones to sign up vendors. **What do you dislike about Paymode?** I am transitioning from user to user/administrator so I haven’t been exposed to a lot of the pain points yet. **What problems is Paymode solving and how is that benefiting you?** Our department will be transitioning to electronic payments which should decrease paper pushing and ease the load of the line AP specialist. Looking forward to ocr as well. ## Paymode Discussions - [Is Paymode-X safe?](https://www.g2.com/discussions/is-paymode-x-safe) - 2 comments - [Who uses Paymode-X?](https://www.g2.com/discussions/who-uses-paymode-x) - 1 comment - [What is Paymode-X premium?](https://www.g2.com/discussions/what-is-paymode-x-premium) - 1 comment - [What does Paymode-X do?](https://www.g2.com/discussions/what-does-paymode-x-do) - 1 comment - [View Paymode pricing details and edition comparison](https://www.g2.com/products/paymode/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+05%3A00%3A13+-0500&secure%5Bsession_id%5D=909a8283-bc4d-4dab-8874-39ae098205ec&secure%5Btoken%5D=d8762df65e78b2862e5e251c448cd1689b54914be313f118da0adac517db3d9b&format=llm_user) ## Paymode Integrations - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [PredictAP](https://www.g2.com/products/predictap/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## Paymode Features **Invoice Management** - Capture - Supplier Portal - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - KPIs - Payment Tracking **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Paymode Alternatives - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - 4.4/5.0 (314 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,918 reviews)