parcelLab Pricing Overview

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parcelLab has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact parcelLab to obtain current pricing.

parcelLab offers a selection of three distinct suites tailored to cater to your specific requirements. Browse through our editions below and identify the features that align with your budget and operational needs:

Convert Suite:
Aimed at boosting your conversion rates, this suite provides a predictive delivery date. It helps mitigate consumer doubt, elevating overall customer contentment.

Engage Suite:
Fortify your post-purchase trajectory with this suite. It's designed to offer personalized and adjustable communications, ensuring customers stay updated throughout their buying journey.

Retain Suite:
Transform potential customer discontent into avenues for revenue preservation. This suite digitalizes returns, warranties, and exchanges, ensuring a seamless process.

Determine the best fit for your enterprise and drive enhanced customer interactions with parcelLab.

Pricing information for parcelLab is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase parcelLab must be conducted with the seller.

Pricing information was last updated on September 07, 2023

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Average Discount

10%

Perceived Cost

$$$$$

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parcelLab Pricing Reviews

(2)

Emilio P.

Customer Service Representative

Enterprise (> 1000 emp.)

3/21/2025

"Tracking is simple, all the tracking details are available, and you can check on the carrier site."

5/5

What do you like best about parcelLab?

I like the history of communications sent to a customer by order number it makes tracking by date easy. I also like the resend to another email option for all the previously sent emails, this makes customer support a snap when they have an email typo for an order. The History tree of communications is awesome! It is also easy to change between order numbers and between separate shipments within orders. I like the way it integrates the contents of the order into the carrier tracking number. Review collected by and hosted on G2.com.

What do you dislike about parcelLab?

It has only happened once so I'm not sure if it counts. I registered a return, and the customer had received the email with return instructions, but the return did not show up right away in the order number history. It is showing up fast again now. Review collected by and hosted on G2.com.

International S.

Head of International Webshops

Mid-Market (51-1000 emp.)

5/28/2025

"Significant improvement in the post-purchase experience"

3.5/5

What do you like best about parcelLab?

What I value most about parcelLab is the personalization it offers in post-sale communication. Thanks to its automated workflows and seamless integration with our store, we can now keep our customers informed at every step of the shipping process with personalized messages. This has had a direct impact on customer satisfaction and loyalty. Review collected by and hosted on G2.com.

What do you dislike about parcelLab?

In general, we are very satisfied, although having to create new triggers requires the assistance of technical support, which makes it slower but also helps to avoid errors. Review collected by and hosted on G2.com.

What problems is parcelLab solving and how is that benefiting you?

Before using parcelLab, many customers contacted us to inquire about the status of their order, which created an additional burden for our customer service team. With parcelLab, we have drastically reduced those inquiries thanks to proactive, clear, and personalized communication throughout the entire shipping process. This not only improves the customer experience but also allows us to optimize resources and focus on higher-value tasks. Review collected by and hosted on G2.com.