# Narvar vs parcelLab Comparison
---
## AI Generated Summary
- **G2 reviewers report** that parcelLab excels in user-friendliness, with many praising its intuitive interface that allows users to easily check shipment details. This simplicity is highlighted by feedback stating, "I love how simple it is to use + how many info we can see," making it a strong choice for teams looking for a straightforward solution.
- **Users say** that Narvar offers robust tracking capabilities, with features that allow for tracking, estimating, and notifying users about their orders. Reviewers appreciate the ability to provide customers with useful information throughout the fulfillment process, enhancing the overall customer experience.
- **According to verified reviews** , parcelLab provides comprehensive visibility from the warehouse to the customer, which is a significant advantage for businesses needing detailed tracking. Users mention that this feature gives them a "real experience" and the necessary details to verify information, which can be crucial for customer service teams.
- **Reviewers mention** that Narvar is highly customizable, making it easy for brands to configure the platform to meet their specific needs. Users have noted that "making updates is very efficient," which can be a major benefit for businesses managing multiple brands or products.
- **G2 reviewers highlight** that parcelLab's support quality is notably high, with users rating it positively for its responsiveness and helpfulness. This level of support can be a deciding factor for companies that prioritize assistance during implementation and ongoing use.
- **Users report** that while Narvar has strong features for returns management, it faces challenges in areas like label printing and proactive assistance, with lower ratings in these specific functionalities. This could be a consideration for businesses that require a more comprehensive returns solution.



---
## Frequently Asked Questions

### What is the difference between Narvar vs parcelLab?

parcelLab stands out from Narvar with higher reviewer ratings, stronger Ease of Setup and Support scores, and a focus on hyper-personalized branded experiences.

| [Narvar](https://www.g2.com/products/narvar/reviews) | [parcelLab](https://www.g2.com/products/parcellab/reviews) |
| --- | --- |
| 4.3/5 (182 reviews) | 4.6/5 (279 reviews) |
| Mid-Market | Mid-Market |
| 7.8 | 9.0 |
| 8.4 | 8.9 |
| Customer Experience (58 all-time mentions) | Ease of Use (54 all-time mentions) |



### How do the pricing models of Narvar and parcelLab compare?

parcelLab is rated higher for value, with reviewers expressing greater satisfaction with its pricing and ROI.

- **Narvar:** Reviewers note Narvar's pricing is "a little high at first glance" but mention that ROI offsets the price for many, with some calling out high upfront costs for mid-market brands.
- **parcelLab:** Recent reviews highlight parcelLab's high cost and complexity but emphasize that the benefits and ROI generally outweigh the drawbacks once implemented.
- **Switching reasons:** Reviewers switching to parcelLab cite the desire for more personalized branded experiences and improved customer communication as key factors.



### What are the best alternatives to Narvar and parcelLab?

AfterShip, ShipStation, and parcelLab are the top alternatives to Narvar.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Narvar](https://www.g2.com/products/narvar/reviews) | 4.3/5 (182) | Mid-Market | Pricing is high but ROI is strong | Customer Experience (58 all-time mentions) |
| [parcelLab](https://www.g2.com/products/parcellab/reviews) | 4.6/5 (279) | Mid-Market | High cost, but benefits outweigh drawbacks | Ease of Use (54 all-time mentions) |
| [AfterShip](https://www.g2.com/products/aftership/reviews) | 4.7/5 (311) | Small-Business | — | Ease of Use |
| [ShipStation](https://www.g2.com/products/shipstation/reviews) | 4.3/5 (588) | Small-Business | — | Shipping Management |



### Which Returns Management features should I prioritize when comparing Narvar and parcelLab?

Buyers should prioritize Ease of Setup, Quality of Support, Customization, Shipping Management, and Integrations when comparing Narvar and parcelLab.

- **Ease of Setup:** Narvar 7.8, parcelLab 9.0
- **Quality of Support:** Narvar 8.4, parcelLab 8.9
- **Customization:** Narvar 37 all-time mentions, parcelLab 11 all-time mentions
- **Shipping Management:** Narvar 21 all-time mentions, parcelLab 17 all-time mentions
- **Integrations:** Narvar 18 all-time mentions, parcelLab 13 all-time mentions



### What are the pros and cons of Narvar vs parcelLab?

parcelLab's headline strength is Ease of Use, while Narvar's is Customer Experience.

- **Narvar strengths:** Customer Experience (58 all-time mentions), Ease of Use (58), Tracking (49), Customization (37), Returns Management (33), Setup Ease (26), Shipping Management (21), Easy Integrations (18)
- **Narvar trade-offs:** Limited Customization (23), Limited Functionality (22), Poor Customer Support (20), Pricing is high for mid-market brands, UI can be glitchy
- **parcelLab strengths:** Ease of Use (54), Tracking Efficiency (43), Customer Experience (36), Tracking Ease (35), Customer Support (23), Real-time Updates (19), Shipping Management (17), Integrations (14), Easy Setup (13)
- **parcelLab trade-offs:** Limited Functionality (13), Missing Features (13), Complexity (8), Complex Implementation (7), High cost and complexity, Some features require support to customize



### Is Narvar or parcelLab better for small businesses?

AfterShip is the better fit for small businesses, as it is the top-ranked alternative with a Small-Business segment focus.

- **Narvar:** Largest segment is Mid-Market; reviewers note easy setup but mention higher pricing and heavier onboarding for smaller teams.
- **parcelLab:** Largest segment is Mid-Market; reviewers highlight ease of use and setup but also mention complexity and high cost as barriers for smaller businesses.



### Which Returns Management platform has better integrations?

Narvar and parcelLab are rated similarly for integrations, with both supporting Shopify and other key ecommerce tools.

- **Narvar:** Shopify (9 all-time mentions), integrations with Salesforce and Zendesk are also cited in reviews.
- **parcelLab:** Shopify (7 all-time mentions), Happy Returns is also mentioned in recent reviews.



### How do Narvar and parcelLab compare on customer support?

parcelLab scores higher on Quality of Support, with a 0.5-point lead over Narvar (8.9 vs 8.4).

- **Narvar:** Reviewers highlight responsive account reps and helpful support teams, but some mention slow response times and occasional disconnects.
- **parcelLab:** Reviewers consistently praise support quality, noting quick responses and helpful customer success teams, though a few mention slow chat support and limited self-service customization.



### Which is easier to implement, Narvar or parcelLab?

parcelLab is rated higher for Ease of Setup, with a 1.2-point advantage over Narvar (9.0 vs 7.8).

- **Narvar:** Reviewers describe setup as generally easy and fast, but note that onboarding can be heavy for enterprise and complex requirements can slow implementation.
- **parcelLab:** Reviewers frequently cite easy and intuitive setup, with many describing the process as straightforward and quick, though some mention a learning curve for advanced configurations.



### Which product has better Shipping?

Both Narvar and parcelLab are highly rated for Shipping, with strong reviewer sentiment and feature coverage.

- **Narvar:** Shipping Management (21 all-time mentions), reviewers highlight real-time updates, branded tracking, and multi-carrier support.
- **parcelLab:** Shipping Management (17 all-time mentions), reviewers emphasize detailed tracking, real-time updates, and consolidated order visibility.



| | Narvar | parcelLab | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 191 | 277 | 
| **Largest Market Segment** | Mid-Market (45.5% of reviews) | Mid-Market (56.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Narvar

Pros:
- Customer Experience (58 reviews)
- Ease of Use (58 reviews)

Cons:
- Limited Customization (23 reviews)
- Limited Functionality (22 reviews)

### parcelLab

Pros:
- Ease of Use (54 reviews)
- Tracking Efficiency (43 reviews)

Cons:
- Tracking Issues (18 reviews)
- Limited Functionality (13 reviews)

---
## Ratings Comparison
| Rating | Narvar | parcelLab | 
|---|---|---|
  | **Meets Requirements** | 8.5 (150 reviews) | 9.0 (240 reviews) | 
  | **Ease of Use** | 8.2 (150 reviews) | 8.9 (246 reviews) | 
  | **Ease of Setup** | 7.7 (122 reviews) | 9.0 (214 reviews) | 
  | **Ease of Admin** | 8.0 (76 reviews) | 8.8 (79 reviews) | 
  | **Quality of Support** | 8.3 (144 reviews) | 8.8 (225 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (77 reviews) | 9.1 (82 reviews) | 
  | **Product Direction (% positive)** | 8.3 (137 reviews) | 9.6 (228 reviews) | 

---
## Pricing

### Narvar

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### parcelLab

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 7.7/10 | 63 |
| **parcelLab** | 8.9/10 | 128 |

#### Labels

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Label Printing** | 6.8 (41 reviews) | 8.6 (86 reviews) | 
| **Return labels** | 7.4 (44 reviews) | 8.9 (89 reviews) | 
| **Bar codes** | 6.8 (39 reviews) | 8.4 (84 reviews) | 
| **Shipping Labels** | Not enough data | Not enough data | 

#### Order management

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Shipment Tracking** | 8.7 (62 reviews) | 9.5 (119 reviews) | 
| **Third-Party Integrations** | 8.1 (45 reviews) | 8.9 (94 reviews) | 
| **Manage orders** | Feature Not Available | 8.8 (26 reviews) | 
| **Order Status** | 8.6 (52 reviews) | 9.4 (105 reviews) | 
| **Shipping Services Integration** | Not enough data | Not enough data | 
| **Package Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 

#### Carrier and rate management

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Vendor availability** | 8.0 (41 reviews) | 8.8 (88 reviews) | 
| **Auditing & Claim Filing Services** | Not enough data | Not enough data | 

#### Reports

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Shipment reports** | 7.7 (44 reviews) | 9.1 (98 reviews) | 
| **Unshipped products** | 7.1 (37 reviews) | 8.6 (87 reviews) | 

#### Additional Functionality

| Feature | Narvar | parcelLab | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Shipping Optimization** | Not enough data | Not enough data | 
| **Cost Recovery** | Not enough data | Not enough data | 
| **Refund Opportunity Identification** | Not enough data | Not enough data | 
| **Third Party Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automated Claim Filing** | Not enough data | Not enough data | 
| **Package Analytics** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Exceptions Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Carrier Invoice Auditing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Container Shipping** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Ground Shipping** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Import/Export Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Bills of Lading** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **EDI** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Parcel Shipping** | Not enough data | Not enough data | 
| **Air Shipping** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Shipment Price Calculation** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Freight Shipping** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Ocean Shipping** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Returns Management

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 8.0/10 | 90 |
| **parcelLab** | 8.8/10 | 122 |

#### Integrations

| Feature | Narvar | parcelLab | 
|---|---|---|
| **E-Commerce** | 8.9 (71 reviews) | 9.1 (100 reviews) | 
| **WMS** | 7.7 (49 reviews) | 8.8 (91 reviews) | 
| **Accounting Integration** | 7.6 (51 reviews) | Feature Not Available | 
| **OMS** | 7.8 (51 reviews) | 8.8 (92 reviews) | 

#### Tracking

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Shipping** | 9.1 (73 reviews) | 9.3 (110 reviews) | 
| **Inventory** | 7.8 (53 reviews) | 8.4 (33 reviews) | 
| **Freight Shipping** | Not enough data | Not enough data | 
| **Air Shipping** | Not enough data | Not enough data | 
| **Ground Shipping** | Not enough data | Not enough data | 

#### Transactions

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Exchange** | 7.6 (52 reviews) | 8.4 (95 reviews) | 
| **Approvals** | Feature Not Available | 8.8 (91 reviews) | 
| **Refund** | 7.9 (57 reviews) | 8.8 (26 reviews) | 
| **Credit** | 7.3 (49 reviews) | 9.0 (22 reviews) | 

#### Additional Functionality

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Driver Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Warrant Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Refund Management** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Traceability** | Not enough data | Not enough data | 
| **Barcoding/RFID** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Repair Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Field Reporting** | Not enough data | Not enough data | 
| **Label Printing** | Not enough data | Not enough data | 
| **Supply Chain Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Refund Opportunity Identification** | Not enough data | Not enough data | 

### Shipping Insurance

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 9.8/10 | 14 |
| **parcelLab** | N/A | N/A |

#### Shipping Insurance

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Claim Tracking** | Not enough data | Not enough data | 
| **Shipment Tracking Integrations** | 9.7 (6 reviews) | Not enough data | 
| **Cargo Tracking** | Feature Not Available | Not enough data | 
| **Reporting & Analytics** | Feature Not Available | Not enough data | 
| **B2C E-Commerce Tracking** | 9.9 (12 reviews) | Not enough data | 
| **Claim Filing** | Not enough data | Not enough data | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | 6.9/10 | 41 |
| **parcelLab** | 8.2/10 | 56 |

#### Agentic AI - Package Tracking

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Multi-step Planning** | 6.5 (31 reviews) | 7.8 (32 reviews) | 
| **Cross-system Integration** | 7.5 (37 reviews) | 8.5 (41 reviews) | 
| **Proactive Assistance** | 6.8 (35 reviews) | 8.3 (38 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Narvar** | N/A | N/A |
| **parcelLab** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Narvar | parcelLab | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Returns Management Software](https://www.g2.com/categories/returns-management), [Package Tracking Software](https://www.g2.com/categories/package-tracking), [Shipping Software](https://www.g2.com/categories/shipping)

**Unique to Narvar (1):** [Shipping Insurance Software](https://www.g2.com/categories/shipping-insurance)

**Unique to parcelLab (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Narvar | parcelLab | 
|---|---|---|
| **Small-Business** | 26.3% | 16.7% | 
| **Mid-Market** | 45.5% | 56.8% | 
| **Enterprise** | 28.1% | 26.5% | 

### By Industry

#### Narvar

- **Retail:** 36.5%
- **Apparel & Fashion:** 27.7%
- **Consumer Goods:** 8.2%
- **Luxury Goods & Jewelry:** 2.5%
- **Pharmaceuticals:** 1.9%
- **Health, Wellness and Fitness:** 1.9%
- **Information Technology and Services:** 1.9%
- **Marketing and Advertising:** 1.9%
- **Accounting:** 1.3%
- **Consumer Electronics:** 1.3%
- **Other:** 15.1%

#### parcelLab

- **Retail:** 21.7%
- **Apparel & Fashion:** 16.5%
- **Consumer Services:** 11.6%
- **Consumer Goods:** 10.0%
- **Furniture:** 5.6%
- **Logistics and Supply Chain:** 2.4%
- **Luxury Goods & Jewelry:** 2.0%
- **Information Technology and Services:** 2.0%
- **Automotive:** 1.6%
- **Textiles:** 1.6%
- **Other:** 24.9%

---
## Alternatives

### Alternatives to Narvar

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (587 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (341 reviews)
- [Loop Returns](https://www.g2.com/products/loop-returns/reviews) — 4.7/5 stars (63 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (265 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (223 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (183 reviews)
- [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews) — 4.7/5 stars (193 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (186 reviews)

### Alternatives to parcelLab

- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipStation](https://www.g2.com/products/shipstation/reviews) — 4.3/5 stars (587 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (341 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (265 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.5/5 stars (223 reviews)
- [Parcel Tracker Mailroom](https://www.g2.com/products/parcel-tracker-mailroom/reviews) — 4.7/5 stars (193 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (183 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (186 reviews)
- [Shiptheory](https://www.g2.com/products/shiptheory/reviews) — 4.9/5 stars (166 reviews)

---
## Top Discussions

### Narvar

- Title: [Is Narvar a SaaS?](https://www.g2.com/discussions/is-narvar-a-saas) — 2 comments, 1 upvote
  > **Top comment:** "Yes, it is."
- Title: [Who is Narvar tracking?](https://www.g2.com/discussions/who-is-narvar-tracking) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar tracks shipments and customer interactions for over 1,500 brands and retailers, supporting more than 1,000 carriers and touching over 2 billion..."
- Title: [Who does Narvar ship with?](https://www.g2.com/discussions/who-does-narvar-ship-with) — 1 comment *(includes official response)*
  > **Top comment:** "Narvar isn't a shipping provider. However, Narvar does support over 1,000 carriers worldwide, enabling seamless shipment tracking and post-purchase..."

### parcelLab

- Title: [How does the returns feature work with parcelLab?](https://www.g2.com/discussions/how-does-the-returns-feature-work-with-parcellab) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by..."
- Title: [How long does it take to setup an account?](https://www.g2.com/discussions/how-long-does-it-take-to-setup-an-account) — 1 comment, 1 upvote
  > **Top comment:** "At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations..."
- Title: [How well does parcelLab connect with different e-commerce platforms?](https://www.g2.com/discussions/how-well-does-parcellab-connect-with-different-e-commerce-platforms) — 1 comment, 1 upvote
  > **Top comment:** "We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find..."
- Title: [What is ParcelLab used for?](https://www.g2.com/discussions/what-is-parcellab-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/narvar-vs-parcellab)