Compare AfterShip and parcelLab 
Featured Products
At a Glance
Market Segments
Small-Business (86.6% of reviews)
Mid-Market (58.4% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
No pricing available
AfterShip
Star Rating
(308)4.7 out of 5
Market Segments
Small-Business (86.6% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansparcelLab
Star Rating
(258)4.6 out of 5
Market Segments
Mid-Market (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AfterShip excels in ease of use, with users appreciating its intuitive interface that simplifies the order tracking process. One user highlighted how AfterShip saves them a lot of manual effort by allowing bulk verification of shipments, which enhances operational efficiency.
- Users say that parcelLab shines in providing comprehensive visibility throughout the shipping process. Reviewers have noted that it offers detailed insights from the warehouse to the customer's doorstep, which helps in verifying information and improving customer communication.
- According to verified reviews, AfterShip is particularly favored by small businesses, with a significant majority of its users coming from this segment. This focus allows it to cater effectively to the specific needs of smaller operations, as evidenced by users praising its integration with platforms like Shopify.
- Reviewers mention that parcelLab's user-friendly design makes it intuitive to navigate, which is a significant advantage for teams looking to streamline their shipping processes. Users appreciate the ability to send notifications directly from the platform, enhancing customer engagement.
- G2 reviewers highlight that AfterShip's strong support quality is a major plus, with users noting the responsiveness and helpfulness of the support team. This aspect is crucial for businesses that rely on timely assistance to resolve shipping issues.
- Users report that while parcelLab has a slightly lower star rating, it compensates with a higher G2 Score overall, indicating strong user satisfaction and market presence. This suggests that despite minor usability concerns, its robust features and support make it a worthwhile investment for mid-market companies.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
parcelLab
No pricing availableFree Trial
AfterShip
Free Trial is available
parcelLab
No trial information availableRatings
Meets Requirements
9.1
207
9.0
219
Ease of Use
9.0
211
8.9
227
Ease of Setup
8.8
125
8.9
196
Ease of Admin
8.8
107
8.8
74
Quality of Support
9.2
198
8.8
207
Has the product been a good partner in doing business?
9.0
103
9.2
77
Product Direction (% positive)
9.4
215
9.7
212
Features by Category
Labels
8.6
48
8.5
83
8.1
52
8.9
84
8.4
47
8.4
83
Order management
9.3
92
9.5
105
9.4
83
8.9
91
9.5
65
8.8
25
9.3
78
9.3
99
Carrier and rate management
9.0
51
Feature Not Available
9.0
53
8.8
85
8.8
47
Feature Not Available
Inventory management
8.4
40
Feature Not Available
8.5
38
Feature Not Available
8.5
40
Feature Not Available
Reports
9.0
78
9.1
96
8.7
42
Feature Not Available
8.9
61
8.5
85
Integrations
9.1
33
9.0
98
9.2
18
8.8
91
8.8
18
Feature Not Available
8.8
18
8.8
92
Tracking
9.3
24
9.3
105
9.1
16
8.4
33
Transactions
8.8
19
8.4
93
8.9
19
8.8
90
9.1
21
8.9
22
9.2
18
9.0
21
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.7
30
Not enough data
8.4
35
Not enough data
8.3
34
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and parcelLab are categorized as Returns Management, Shipping, and Package Tracking
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.3%
Apparel & Fashion
19.3%
Consumer Goods
4.6%
Logistics and Supply Chain
3.9%
Health, Wellness and Fitness
3.6%
Other
47.2%
Retail
21.7%
Apparel & Fashion
16.5%
Consumer Services
10.9%
Consumer Goods
10.4%
Furniture
4.8%
Other
35.7%
Discussions
How do you use AfterShip?
1 Comment
DP
I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
How does the returns feature work with parcelLab?
1 Comment
Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
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