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Compare AfterShip and parcelLab 
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At a Glance
Market Segments
Small-Business (86.5% of reviews)
Mid-Market (55.7% of reviews)
Entry-Level Pricing
$11.00 100 Shipments Per Month
No pricing available
AfterShip
Star Rating
(307)4.7 out of 5
Market Segments
Small-Business (86.5% of reviews)
Pros & Cons
Entry-Level Pricing
$11.00 100 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansparcelLab
Star Rating
(200)4.6 out of 5
Market Segments
Mid-Market (55.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about parcelLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AfterShip excels in its "Reporting & Analytics" feature, achieving a perfect score of 10.0, which allows businesses to gain deep insights into their shipping performance. In contrast, parcelLab, while strong, does not match this level of detail in analytics.
- Reviewers mention that AfterShip's "Label Printing" feature scores 8.7, which is slightly lower than parcelLab's 9.0. Users appreciate parcelLab's more streamlined label printing process, making it easier to manage returns and shipments.
- G2 users highlight that AfterShip's "E-Commerce Integrations" score of 9.3 is competitive, but parcelLab edges ahead with a score of 9.4, indicating a broader range of compatible e-commerce platforms, which is crucial for businesses looking to streamline their operations.
- Users on G2 report that AfterShip's "Order Management" feature scores 9.6, showcasing its robust capabilities in managing orders effectively. However, parcelLab's score of 8.8 indicates that it may not be as comprehensive in this area, leading to potential challenges for users managing high volumes of orders.
- Reviewers mention that AfterShip's "Quality of Support" is rated at 9.2, which is higher than parcelLab's 8.9. Users appreciate AfterShip's responsive customer service, which can be a significant factor for businesses needing quick resolutions to shipping issues.
- Users say that AfterShip's "Claim Filing" process is notably efficient, contributing to its overall positive user experience, while parcelLab's claim process, although functional, does not receive the same level of praise, indicating room for improvement in user satisfaction.
Pricing
Entry-Level Pricing
AfterShip
Essentials
$11.00
100 Shipments Per Month
Key features and integrations
- Extensive eCommerce integrations
- Integration with 1200+ carriers
- Customizable tracking page
parcelLab
No pricing availableFree Trial
AfterShip
Free Trial is available
parcelLab
No trial information availableRatings
Meets Requirements
9.1
206
9.0
178
Ease of Use
9.0
210
8.8
187
Ease of Setup
8.8
123
8.9
159
Ease of Admin
8.8
106
8.8
72
Quality of Support
9.2
197
8.9
170
Has the product been a good partner in doing business?
9.0
102
9.2
75
Product Direction (% positive)
9.4
214
9.7
174
Features by Category
Labels
8.6
49
8.5
79
8.2
53
8.8
79
8.4
48
8.3
80
Order management
9.3
92
9.4
88
9.4
84
8.9
85
9.5
66
Feature Not Available
9.3
79
9.3
86
Carrier and rate management
9.0
52
Feature Not Available
9.0
54
8.8
81
8.9
48
Feature Not Available
Inventory management
8.5
41
Feature Not Available
8.5
39
Feature Not Available
8.6
41
Feature Not Available
Reports
9.1
79
9.0
87
8.8
43
Feature Not Available
8.9
62
8.5
81
Integrations
9.1
34
9.0
94
9.2
19
8.8
88
8.9
19
Feature Not Available
8.9
19
8.7
88
Tracking
9.3
25
9.3
93
9.1
17
8.5
31
Transactions
8.8
20
8.4
89
8.9
20
8.8
86
9.2
22
Feature Not Available
9.2
19
Feature Not Available
Shipping Insurance
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
7.4
25
Not enough data
8.1
24
Not enough data
8.0
24
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AfterShip and parcelLab are categorized as Returns Management, Shipping, and Package Tracking
Reviews
Reviewers' Company Size
AfterShip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
parcelLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
21.1%
Apparel & Fashion
19.4%
Consumer Goods
4.6%
Logistics and Supply Chain
4.3%
Health, Wellness and Fitness
3.6%
Other
47.0%
Retail
22.5%
Consumer Goods
12.6%
Consumer Services
11.5%
Apparel & Fashion
11.5%
Furniture
5.8%
Other
36.1%
Discussions
How does AfterShip tracking work?
1 Comment
SS
AfterShip gets tracking updates from the carriers and displays them on its dashboard to let the users track all shipments in one place. Additionally, it...Read more
What is AfterShip app?
1 Comment
SS
AfterShip is a leading shipment tracking solution tailor-made for online retailers to track and trace their online orders right from inception to fulfillment...Read more
What courier does AfterShip use?
1 Comment
SS
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to...Read more
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How does the returns feature work with parcelLab?
1 Comment
Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more
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