[ parcelLab Reviews ](https://www.g2.com/products/parcellab/reviews) [ parcelLab Reviews ](https://www.g2.com/products/parcellab/reviews) # parcelLab Features ##### ## Labels (4) Label Printing Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution. Return labels Provide the ability create and print return labels or email them to customers. Bar codes Provides users with auto-generated bar codes for products Shipping Labels Generate or print labels that contain shipping information for packages Show More ##### ## Order management (8) Shipment Tracking The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Third-Party Integrations Set up connections to third-party platforms to improve business processes Manage orders Allows users to split, combine and categorize orders for shipping. Order Status Update order statuses automatically once orders are fulfilled Shipping Services Integration Integrates with shipping services Package Tracking Track the parcel or consignment delivery status Status Tracking Track the status over time for a request, process, asset, or transaction Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Show More ##### ## Carrier and rate management (2) Vendor availability Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL Auditing & Claim Filing Services Show More ##### ## Reports (2) Shipment reports Provides users with a comprehensive report on shipment performance Unshipped products Provides users with a comprehensive overview of which products aren't shipping. Show More ##### ## Integrations (3) E-Commerce Integrates into e-commerce and shopping cart solutions WMS Integrates with warehouse management systems OMS Integrates with order management systems Show More ##### ## Tracking (5) Shipping Tracks transits of returns and replacements Inventory Tracks and updates inventory levels when returns are received or exchanges are shipped Freight Shipping Shipping products/goods by land, sea or air Air Shipping Ship packages/goods by aircraft Ground Shipping Shipping products/goods by land Show More ##### ## Transactions (4) Exchange Manages the exchange of one good for another Approvals Creates approval workflows to manage return requests Refund Issues refunds directly to a customers account Credit Applies return credit to a customers account or profile Show More ##### ## Agentic AI - Package Tracking (3) Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - SAP Store (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Additional Functionality (75) Driver Management Track all personnel who operate company vehicles AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Resource Management Process of planning, scheduling and executing the optimal and effective use of human capital across projects Quality Control Ensure that quality requirements and standards are met across production processes Warrant Tracking Generative AI Use AI to generate content in the form of text, images, videos, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Refund Management Oversee the process of issuing refunds Order Tracking Track orders throughout the fulfillment process Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Inventory Management Track and manage inventory levels to maintain proper supply Traceability Track and document the history, application, or location of an item or activity Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Customer Portal A website or login for customers to access information Payment Processing Accept, record, and reconcile financial transactions Shipping Management Manage and track orders being shipped to customers Repair Management Arrange for repairs to be performed and track prior repairs to the same item API Application programming interface that allows for integration with other systems/databases Field Reporting Formal report compiled by onsite personnel Label Printing Process of printing custom labels through various methods. Supply Chain Management Manage the planning and execution of supply chain activities Warehouse Management Manage and track operations and inventory within warehouses Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Refund Opportunity Identification AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Shipping Optimization Cost Recovery Refund Opportunity Identification Third Party Management The ability to manage shipping audits for third parties such as clients Generative AI Use AI to generate content in the form of text, images, videos, etc. Automated Claim Filing Package Analytics Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Exceptions Management Automated handling of non-compliant EDI transmissions. Predictive Analytics Predict future data based on historical data sets Carrier Invoice Auditing Data Import/Export Import and export data to and from software applications Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Supplier Management Manage all supplier data and operations Container Shipping Shipping products/goods in containers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Ground Shipping Shipping products/goods by land Quotes/Estimates Generate quotes or estimates for customers Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Import/Export Management Management of inbound and outbound shipments in the context of international trade Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Bills of Lading Documents issued by a carrier to acknowledge receipt of cargo for shipment Customizable Branding Add customized logos and colors to align with company branding Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. EDI Transfer of data from one computer system to another Returns Management Track and facilitate returns of products sold Parcel Shipping Manage and organize the shipping, tracking, and delivery of packages Air Shipping Ship packages/goods by aircraft Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Claims Management Process of submitting and following up on claims with insurance companies Discount Management Track products that are for sale at a reduced price or part of coupon promotions Transportation Management Organize and track the physical movement of goods from one location to another Shipping Management Manage and track orders being shipped to customers Shipment Price Calculation Calculation of shipment price based on size, weight, route, timeframe, and carrier. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Warehouse Management Manage and track operations and inventory within warehouses Order Management Manage and track customer orders for goods, investments, or any other purchases Real-Time Updates Receive system updates as soon as any changes are made API Application programming interface that allows for integration with other systems/databases Purchase Order Management Create, send, and track purchase orders and their statuses Inventory Management Track and manage inventory levels to maintain proper supply Freight Shipping Shipping products/goods by land, sea or air Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Ocean Shipping Transportation of goods/products over long distances using ship eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Multi-Location Manage and support multiple locations Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Show More ## Top-Rated Alternatives [ ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![Narvar](https://images.g2crowd.com/uploads/product/hd_favicon/7daf0df055301650f8bd3d8e314baf47/narvar.svg "Narvar") Narvar 4.2/5(182) ](https://www.g2.com/products/narvar/reviews) [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ View All Alternatives ](https://www.g2.com/products/parcellab/competitors/alternatives) parcelLab Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") AfterShip 4.7/5(311) [ Compare Now ](https://www.g2.com/compare/aftership-vs-parcellab) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2fdc698fc3019d6c23c1d4abefcdcc2a/narvar.png "Product Avatar Image") Narvar 4.2/5(182) [ Compare Now ](https://www.g2.com/compare/narvar-vs-parcellab) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de234f192d9eec156bdf637bd77ff461/loop-returns.png "Product Avatar Image") Loop Returns 4.7/5(63) [ Compare Now ](https://www.g2.com/compare/loop-returns-vs-parcellab) ##### Categories on G2 [SAP Store](https://www.g2.com/categories/sap-store)[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management) [SAP Store](https://www.g2.com/categories/sap-store)[Shipping](https://www.g2.com/categories/shipping)[Returns Management](https://www.g2.com/categories/returns-management)[Package Tracking](https://www.g2.com/categories/package-tracking) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading managed file transfer apps for tech companies](https://www.g2.com/discussions/leading-managed-file-transfer-apps-for-tech-companies)[What are the most trusted regulatory information management systems by compliance teams based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-regulatory-information-management-systems-by-compliance-teams-based-on-user-reviews%20)[Which supplier risk management app is best for handling third-party risks](https://www.g2.com/discussions/which-supplier-risk-management-app-is-best-for-handling-third-party-risks) [What is the most reliable RASP tool for protecting Java web applications in production where the risk of false positives blocking legitimate requests is a real concern?](https://www.g2.com/discussions/what-is-the-most-reliable-rasp-tool-for-protecting-java-web-applications-in-production-where-the-risk-of-false-positives-blocking-legitimate-requests-is-a-real-concern)[User-friendly workforce app for companies](https://www.g2.com/discussions/user-friendly-workforce-app-for-companies)[Pros and Cons Details](https://www.g2.com/products/parcellab/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)