PaperCut Reviews & Product Details

PaperCut Software is a type of print management software solution designed to help users optimize their printing processes while minimizing waste and costs. With over two decades of experience, PaperCut addresses the common challenge of excessive paper waste in various printing environments. It serves a diverse user base of more than 200 million individuals across 195 countries, including over 100,000 organizations, establishing itself as a leader in promoting sustainable printing practices. The primary target audience for PaperCut includes businesses, educational institutions, healthcare facilities, and organizations of all sizes that seek to enhance their printing efficiency and reduce their environmental footprint. This software is particularly beneficial for organizations with high print volumes that are looking to implement cost-saving measures. By providing detailed insights into printing habits, PaperCut empowers users to make informed decisions regarding their printing practices, ultimately fostering more sustainable behaviors and reducing unnecessary expenditures. Key features of PaperCut include robust tracking and reporting capabilities, which enable administrators to monitor print jobs, identify patterns of high usage, and set quotas or restrictions based on user roles. This level of visibility allows organizations to manage their printing resources effectively, leading to reduced costs and promoting responsible usage. Additionally, PaperCut supports a wide array of printers and operating systems, ensuring compatibility across diverse environments. Its user-friendly interface simplifies installation and operation, making it accessible for both technical and non-technical users alike. One of the notable benefits of PaperCut is its significant contribution to environmental sustainability. To date, the PaperCut community has collectively saved over 750 million sheets of paper, which is equivalent to preserving approximately 80,000 trees. This achievement highlights the software's effectiveness in reducing waste and resonates with organizations committed to enhancing their sustainability initiatives. By integrating PaperCut into their operations, users can actively contribute to a greener future while simultaneously realizing cost savings. PaperCut provides a comprehensive solution for organizations seeking to streamline their printing processes, enhance visibility, and promote sustainable practices. Its combination of powerful features, ease of use, and dedication to environmental responsibility positions it as a valuable tool for any organization aiming to improve its print management strategies. By adopting PaperCut, organizations can not only optimize their printing operations but also play a pivotal role in fostering a more sustainable environment.

Seller

PaperCut Software Pty Ltd

Discussions

PaperCut Community

Languages Supported

Catalan, Czech, Welsh, Danish, German, English, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional), Maori

Solution Type

Best-of-Breed

Overview by

Grayson Campbell

Used by Cognizant and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

PaperCut Integrations

(3)

Verified by PaperCut

G2 reviews are authentic and verified.

Here's how.

Edward F.

Information Communication Technology Specialist

Mid-Market (51-1000 emp.)

4/23/2024

"Easy and Secure Print Management"

4.5/5

What do you like best about PaperCut?

We initially introduced PaperCut in our organization in order to have "Secure Printing" and a "Follow Me" feature. In other words, to be able to safely release a print job when and where we need it. We have found that it does way more than we initially expected. For our Printer Management it allowed us to have a dashboard with an easy view of our MFD park. Toner levels, usage, notification, as well as Management info/reporting on WHAT is being printed (page formats, color or monochrome, number of pages) by departments and individuals. Using the JOB SUBMISSION PORTAL we also had control on jobs to be submitted to our print/mail room for booklets, fill-in forms, manuals etc. Being something you use daily, having it work as seamlessly as it does is a huge plus and the possibility of integrating it into Active Directory made the need of creating users individually, obsolete. All in all more than we bargained for or expected. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Setting it up had a bit of a learning curve. We had the basic stuff set up right away, but the list of features and options was so extensive, we ended up learning more and more every time we logged into the administration portal. Thankfully local support and representatives of the product as well as the Customer Support made implementation a success. Review collected by and hosted on G2.com.

Ivan dario N.

ingeniero de soporte

Mid-Market (51-1000 emp.)

7/21/2026

"Cost control and secure printing with comprehensive reports and multi-printer support"

4.5/5

What do you like best about PaperCut?

The main advantages are cost control, secure printing, reduction of paper waste, reports and statistics, compatibility with multiple printers, printing from mobile devices, and integration with directories. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

In organizations with many printers, the advantages often outweigh these limitations, as PaperCut can help significantly reduce printing costs, improve document security, and simplify management. On the other hand, in a very small office, with one or two printers, the cost and complexity of managing it might not justify its implementation. Review collected by and hosted on G2.com.

What problems is PaperCut solving and how is that benefiting you?

The problems it helped us solve were: excessive printing costs, paper waste, exposed confidential documents, lack of control over who prints, management of multiple printers, and uneven distribution of printing load. The benefits were: Reduce operational costs by controlling the use of paper, ink, and equipment, Improve document security through secure printing, Increase productivity by facilitating the management of printers and users, Promote sustainability by reducing paper waste and other resources, Provide useful information through reports to optimize print management and better plan resources. Review collected by and hosted on G2.com.

Peter d.

Academic Director

Mid-Market (51-1000 emp.)

10/6/2026

"Simple, Secure Print Management with Effortless Google Sync"

5/5

What do you like best about PaperCut?

As an administrator, it makes the management of printing very simple and effective. The vouchers mean zero effort by IT Dept. The Google sync makes user management simple. Costing is simple to set up. From an end-user point of view, the follow-me setup is very convenient and secure. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Nothing - it is a great service to have running in our school Review collected by and hosted on G2.com.

Ahmed H.

Software Specialist

Computer Software

Mid-Market (51-1000 emp.)

8/15/2023

"12 Years of Loving PaperCut!!"

5/5

What do you like best about PaperCut?

One new thing I like about PaperCut is how it keeps improving scanning workflows, especially with Scan Reporting and Scan Archiving in PaperCut MF 24.1. I also like the new Print Deploy client view because deploying queues to individual computers makes support and rollout work more flexible.

Another good change is support for Windows Protected Print, which helps modernize print environments and gives admins a smoother path for compatible devices. On top of that, PaperCut’s newer licensing approach in MF 24 makes subscription management and entitlements easier to handle across environments.

If I were answering in a more personal writer-style way, I’d say this: PaperCut feels like it is moving from just print control to a broader workplace management platform, and that’s what I like most. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

PaperCut is strong, but it could still improve by making advanced settings easier to configure, polishing scan navigation, and reducing version-related printer issues. And personally, we want in our company to be able to scan to SharePoint on-premises, not just in the cloud.

It would also benefit from even smoother mobile printing and simpler policy management for busy IT teams. Review collected by and hosted on G2.com.

What problems is PaperCut solving and how is that benefiting you?

1- No problems. The benefits are it's very convenient. Easy to easy. Prints in mins after you log in.

2- Accurate tracking and analytics of print costs and overall printing metrics, while ensuring that sensitive information is printed securely per user. Additionally, our employees now have the ability to print to any copier within the building on the fly securely using their own secure print box.

3- Being able to monitor who is printing and charge accordingly so it saves money through getting more than 30 types of reports. Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

edit

Heya Ahmed, thanks a bunch for sharing your thoughts. Very excited to see WPP mentioned. Microsoft's deadline is fast approaching (2027 at this stage I believe) and it's vitally important that workplaces have a plan for their printer fleet (especially the older models) for this driverless new world we're about to enter. More here: https://www.papercut.com/discover/the-complete-guide-to-windows-protected-print-wpp/

I did some burrowing to explore your sadness around the inability to scan to SharePoint on-premises. It looks like using a middleware solution is a good bet for you - something Umango, which is sold by one of our Authorized Solution Centers, ecoprintQ.

I'll pop the link below for you to explore.

See how PaperCut improved

Dylan A.

IT Senior Analyst

Enterprise (> 1000 emp.)

4/2/2024

"Papercut a great printer management solution for Mac and Windows"

4/5

What do you like best about PaperCut?

The local Papercut MSP we use to lease our printers and license Papercut through is difficult to work with. This is not necessarily Papercut's fault, but because we have to go through them as a licenser we have to go through them for support and it is a longer than preferable process to get Papercut's direct support. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

There have been multiple instances of Papercut updates that break printing on MacOS. Usually this is easily solved with an update to the Papercut software on the server running it, but it would be nice if the automatic updates to the Papercut clients on the end user machines wouldn't break printing on slightly behind server software. Review collected by and hosted on G2.com.

What problems is PaperCut solving and how is that benefiting you?

Papercut is bridging the gap between Macbook and Windows computers in our environment. Instead of having to provision the same printer twice in each environment we provision it once in Papercut and scope it to the appropriate staff groups.

Papercut's "Follow Me" printing has also helped solve the issue of staff that move around our large school district. They can print to the "follow me" option and retrieve that job anywhere in the district they may be. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

5/9/2026

"PaperCut : Simple, Reliable, and Cost-Effective Print Management"

5/5

What do you like best about PaperCut?

“PaperCut” is how easy it is to use while still offering powerful print management features. It helps organizations reduce printing costs, track usage efficiently, and improve security. I also appreciate its user-friendly interface, reliable performance, and the flexibility to work well in both small businesses and large enterprise environments. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

One thing I dislike about “PaperCut” is that some advanced settings and configurations can feel a bit complex for new users. The interface is generally user-friendly, but certain administrative tasks may require additional training or technical knowledge. In some cases, troubleshooting printer connectivity or driver issues can also take more time than expected. Review collected by and hosted on G2.com.

What problems is PaperCut solving and how is that benefiting you?

“PaperCut” helps solve problems related to uncontrolled printing, high paper and toner costs, and lack of visibility into printer usage. It allows us to track and manage printing activity more efficiently, reduce waste, and improve document security with features like secure print release. This benefits us by lowering operational costs, saving time for administrators, and creating a more organized and environmentally friendly printing environment. The solution is competitive with similar solutions and offers extensive integration with other software. This solution is well worth the money. Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

edit

Whoa! Thanks so much for the thoughtful review. It’s great to hear that PaperCut’s ease of use, cost‑saving features, and security benefits are making a real difference for your organisation.

I definitely appreciate your feedback on advanced configurations as well. We’re always working to make the admin experience even smoother. Thanks again for taking the time to share your experience on G2.

Clay B.

Sr Network/Systems Engineer

Small-Business (50 or fewer emp.)

3/28/2024

"Really cut down on printing costs"

5/5

What do you like best about PaperCut?

The way we use papercut, it's more of a set and forget. We use it for cost tracking. We look at the reports, at that's about it for right now. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

It won't disable users that are disabled in AD when it syncs. We eventually hit the license limit, and it's a pain, but it's not a huge deal. Review collected by and hosted on G2.com.

Jason L.

System Administrator

Mid-Market (51-1000 emp.)

1/29/2026

"Easy to Manage and Integrate, but Support and Copier Compatibility Fall Short"

2.5/5

What do you like best about PaperCut?

Ease of management, ease of integration, ease of accounting. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Support , or lack of direct support. Not all copiers supported despite claims. Review collected by and hosted on G2.com.

What problems is PaperCut solving and how is that benefiting you?

We are large private school, with a student body in the thousands and faculty in the hundreds. We have been using PaperCut for over ten years to manage our fleet of over 200 printers and over 20 copiers. We get the latest Xerox copiers and Brother printers from our VAR. This is our 3rd complete fleet refresh when support fell off the rails completely to make us doubt whether they know what they are selling. While it streamlines management with full integration with our hybrid environment seamlessly, we face struggles with support, or rather lack of. We are forced to deal with our VAR's divided support (they support all the printers / copiers they sell for all their customers) for 1st and 2nd level, and after them is main national reseller of PaperCut's support department when it needs to escalate to 3rd level, when some problems are clearly for developer to solve and only them. They have all quietly admitted to me they have not seen the latest Xerox copiers in person - specifically the PrimeLink C92xx - so how can they possibly assume to help me? It appears PaperCut is developed in Australia and does not appear to have a U.S.-based support. Review collected by and hosted on G2.com.

Response from Alistair Nestor of PaperCut

edit

Hi Jason,

Thanks a heap for sharing your story. I would love the opportunity to dive deeper into what's happening if that's cool with you.

If you could contact customer.experience@papercut.com, I'll be very keen to understand your experience.

Alistair Nestor

Carlos Alberto P.

Ing de soporte

Information Technology and Services

Mid-Market (51-1000 emp.)

8/17/2026

"Installation and configuration of embedded systems: easy and quick"

5/5

What do you like best about PaperCut?

The ease of installation and external configuration of the Embedded systems. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

The interface of the embedded elements and there is a very simple template that cannot be modified. Review collected by and hosted on G2.com.

Geoff I.

ICT Service Desk Team Lead

Mid-Market (51-1000 emp.)

8/15/2023

"Reliable and Exciting products in development"

4.5/5

What do you like best about PaperCut?

Always easy to use and very reliable. I am really keen to see us as we venture towards PaperCut Hive and how that can help with our strategic outcomes in future. Review collected by and hosted on G2.com.

What do you dislike about PaperCut?

Papercut were a bit slow to support ARM and their feature set of PaperCut Hive is still missing some of the features of PaperCut MF. Speed of development of Hive features. Review collected by and hosted on G2.com.