--- title: Oyster Reviews meta_title: 'Oyster Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1610 reviews by the users' company size, role or industry to find out how Oyster works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1610 scale: '5' date_modified: '2026-10-12' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Oyster Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Oyster easy to use, especially valuing the straightforward onboarding and responsive support throughout the process. (550 mentions)
Users highlight the excellent customer support and smooth onboarding process, enhancing their hiring experience with Oyster. (348 mentions)
Users appreciate the helpful and friendly support team of Oyster, making onboarding and usage straightforward. (319 mentions)
Users find the onboarding process simple and efficient, making it easy to manage contracts and days off. (278 mentions)
Users value the quick and responsive support from Oyster, enhancing their overall experience with the platform. (246 mentions)
Users report poor customer support from Oyster, experiencing slow responses and unprofessional partner management, causing significant stress. (141 mentions)
Users experience significant delays in processes, causing stress and complications when managing new employment through Oyster. (107 mentions)
Users experience unclear information regarding tax calculations and document requirements, leading to confusion and frustration. (82 mentions)
Users experience time management issues due to learning curves and slow approval processes, complicating hiring and reimbursement. (62 mentions)
Users experience long waiting times for support, causing frustration and delays in resolving issues effectively. (60 mentions)

5 Pros or Advantages of Oyster

5 Cons or Disadvantages of Oyster

Oyster Reviews (1,610)

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Reviews

Oyster Reviews (1,610)

View 1 Video Reviews
4.4
1,610 reviews
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Abel C.
AC
Abel C.
Mid-Market (51-1000 emp.)
"Seamless Payroll Management with Oyster"
5/5
What do you like best about Oyster?

I find Oyster incredibly easy to navigate, which is really important for quickly accessing my paycheck invoices. The site makes it simple to manage getting paid, and the invoice tab is great for keeping track of any requests I've made. I don't use any other tools alongside it, which speaks to its efficiency. The initial setup was very easy, and I've had a very good experience using it, with no issues at all. I'm definitely satisfied with Oyster and would recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

No issues with oyster Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use"
4.5/5
What do you like best about Oyster?

What I like best about Oyster is how simple and streamlined the platform is. It makes it easy to access important employment information, manage documents, review time off, and handle HR-related tasks all in one place. I also appreciate the transparency and user-friendly experience, especially when managing employment across different countries. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

One area that could be improved is the visibility and accessibility of important employment details. Information related to compensation, bonus structure, PTO eligibility, benefits, and key contract terms is not always easy to locate within the platform. Having a more centralized and clearly organized view of these details would make the experience more transparent and reduce the need to reach out to HR for clarification. Review collected by and hosted on G2.com.

Maite O.
MO
Maite O.
Facilities Manager
Computer Software
Small-Business (50 or fewer emp.)
"There is no perfect EOR but I keep choosing oyser"
4.5/5
What do you like best about Oyster?

Communication is smooth, and they are flexible to adapt to the business needs Review collected by and hosted on G2.com.

What do you dislike about Oyster?

Can feel bureaucratic, too many processes but have tried 3 other EOR and they are all like this. They change the person that manages your account quite often. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Strong Self-Service & Integrations, but Support and Admin Errors Need Improvement"
3/5
What do you like best about Oyster?

The self-service features and integrations have been the biggest value for us. Oyster makes it easy for employees to access their documents and complete required actions, while the HR side benefits from having contracts, employment information, and workflows in one place. The platform is generally easy to navigate and helps simplify managing a distributed global team. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

The biggest challenge has been the support experience rather than the platform itself. We’ve encountered several administrative mistakes in contracts and employment documents, including incorrect personal information, which required additional review and back-and-forth before they could be finalized. Credit notes related to deposit refund also take longer than probably necessary. Strengthening internal quality checks and improving turnaround times for support requests would greatly improve the overall experience. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Onboarding with Room for Improvement"
4/5
What do you like best about Oyster?

I like how Oyster made my onboarding process very quick and easy. The communication is excellent, as I receive emails, confirmations, and quick responses to any questions I have. As someone unfamiliar with Oyster's services, I found it comforting to get guided through all the different steps of the process. The initial setup was very easy, with all my details maintained on the site, and everything was easily accessible after logging in. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

I think it would be nice to have a phone call with a case manager at the very beginning of the onboarding process so you can say hi to them, even if it's just for two minutes, instead of having all communication via email. And during my onboarding process, I had to fill in a Dutch VOG form by myself, whereas previous EOR services did it automatically - it'd be good if Oyster could ensure that all steps in the onboarding process are completed by them with as little extra input required from the side of the employee. Review collected by and hosted on G2.com.

John Olakunle A.
JA
John Olakunle A.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Effortless HR and Payroll Management"
5/5
What do you like best about Oyster?

I find the UI of Oyster actually very user-friendly. I like how Oyster practically handles everything, including the time of requests, public holidays, documents, and site signatures. All I had to do was give them maybe a few details of my account number, and I didn't have to worry about anything. Also, the initial setup was pretty easy as all I had to do was sign up using my email. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

I think the only thing is I requested for my employee verification letter. There was no place for me to download it automatically. I had to request it, and it took some days. I think there's room for improvement, like having it provided automatically for every employee so it's available to them at all times. Review collected by and hosted on G2.com.

John O.
JO
John O.
Software Engineer
Mid-Market (51-1000 emp.)
"Good Company"
4.5/5
What do you like best about Oyster?

The people as I mentioned before is always ready to answer any stuff you got regarding the work. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

Sometime, occasionally they take longer to answer, but once is donde they are very proactive. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Simplify International Hiring Effectively"
4/5
What do you like best about Oyster?

I like the simplicity and efficiency of Oyster. There are no hassles or extensive dashboards, and all the paperwork and salary matters are easily resolved, which is very convenient. I value that the salary arrives on time and that everything has worked well so far. The process of signing documents was easier than I expected, something I feared but turned out to be a breeze. Additionally, the initial setup of Oyster was very easy. I also appreciate that if there are any questions, support is available through chat and the response is quick. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

Before receiving the first paycheck, I didn't know where to find them, I mean, the pay stubs, but anyway, I talked to support and got a response in no time. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Strong Compliance & Responsive Customer Service"
4/5
What do you like best about Oyster?

- UX of Oyster platform is great - easy and intuitive to use; a great overview of all team members and hire; filled with plant country guides for hiring

- Integration with most used HRIS for us Personio

- Great customer support / in general very helpful and quick response time

- Very compliant and relatively quick in execution; given great guidance

- Pricing: not the cheapest on the market but definitively worth the prise; great deals for multiple seats Review collected by and hosted on G2.com.

What do you dislike about Oyster?

- it is not really a dislike but compliance (or formal processes) checks slow down onboarding for new employees sometimes

- not present in every country where services are offered and therefore need to collaborate with partners of Oyster in some countries which have other processes / standards (too many communication loops) Review collected by and hosted on G2.com.

Hisayoshi G.
HG
Hisayoshi G.
Head of Aisa customer value organization
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Oyster's Great Work Environment"
5/5
What do you like best about Oyster?

Very wide and strong benefits for employees, which make employees concentrate on their tasks. Oyster Apps are very user-friendly UI which makes scheduled tasks for HR very easy. Review collected by and hosted on G2.com.

What do you dislike about Oyster?

Not much to share so far. If there’s any chance, I’d suggest my former HR colleagues consider working at Oyster, especially to help with the app’s continuous improvement. Review collected by and hosted on G2.com.