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At a Glance
Market Segments
Small-Business (59.4% of reviews)
Enterprise (54.5% of reviews)
Entry-Level Pricing
$99.00 1 user Per Month
No pricing available
Hootsuite
Star Rating
(6,658)4.3 out of 5
Market Segments
Small-Business (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansOrlo
Star Rating
(33)4.4 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OrloSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Orlo. Users appreciate the platform's intuitive features, such as the ability to schedule posts across multiple social media channels seamlessly, making it a favorite for those managing diverse accounts.
- Users say that Hootsuite's implementation process is straightforward, with many new users highlighting how easy it is to get started. One user noted, "As someone new to this role, I found it easy to get started, quickly learn the system, and smoothly take over social media management."
- Reviewers mention that while Orlo offers a friendly interface and essential features for managing social media, it lacks the extensive capabilities and user base of Hootsuite. Users find Orlo effective for scheduling and reporting, but some feel it may not match the depth of features available in Hootsuite.
- According to verified reviews, Hootsuite's support quality is rated lower than Orlo's, with users noting that while Hootsuite provides solid resources, Orlo's support is often described as more responsive and helpful, particularly for enterprise-level needs.
- G2 reviewers highlight that Hootsuite's advanced tools, like the link shortener and image library, are particularly useful for saving time and optimizing posting strategies. Users appreciate these features for their efficiency in managing multiple clients and platforms.
- Users report that Orlo's bulk tagging and actioning features are incredibly useful for managing posts, especially for community-focused organizations. However, they also express a desire for more advanced analytics and reporting capabilities that Hootsuite provides, which can enhance campaign performance tracking.
Pricing
Entry-Level Pricing
Hootsuite
Standard
$99.00
1 user Per Month
- Up to 10 social accounts
- Unlimited post scheduling
- Best time to post recommendations
Orlo
No pricing availableFree Trial
Hootsuite
Free Trial is available
Orlo
No trial information availableRatings
Meets Requirements
8.4
6,006
8.5
28
Ease of Use
8.6
6,083
8.8
28
Ease of Setup
8.7
3,873
9.2
15
Ease of Admin
8.6
2,543
9.4
14
Quality of Support
8.2
4,497
9.2
28
Has the product been a good partner in doing business?
8.6
2,315
9.6
13
Product Direction (% positive)
8.0
5,923
9.6
26
Features by Category
Social Analytics
7.5(won by default)
2145
Not enough data
7.9(won by 0.6)
2352
7.3
11
8.6(won by 0.5)
2478
8.1
13
7.4
1812
7.9(won by 0.5)
7
7.4
2036
8.3(won by 0.9)
7
7.6(won by default)
1486
Not enough data
7.5(won by default)
1447
Not enough data
Reports & Dashboards
8.1(won by 0.2)
2386
7.9
11
8.3(won by 0.1)
2361
8.2
13
8.4
2324
8.7(won by 0.3)
9
7.1(won by default)
1387
Not enough data
Agentic AI - Social Media Analytics
6.7(won by default)
146
Not enough data
6.6(won by default)
145
Not enough data
6.6(won by default)
144
Not enough data
6.6(won by default)
146
Not enough data
6.7(won by default)
146
Not enough data
Content & Collaboration
9.0
2740
8.8
7
8.0
2570
8.1
7
8.0
2510
9.4
6
7.8
2393
9.2
6
8.2
2526
9.4
6
8.1
2515
Not enough data
Social Management
8.1
4460
7.5
17
8.9
4941
7.9
15
8.2
4468
8.4
16
8.4
4778
8.2
16
7.1
3467
8.1
8
8.0
2526
Not enough data
7.9
2143
Not enough data
Agentic AI - Social Media Management
6.8
278
Not enough data
7.0
276
Not enough data
7.1
275
Not enough data
7.1
275
Not enough data
7.1
271
Not enough data
6.9
271
Not enough data
7.1
267
Not enough data
Platform Interoperability
7.7
564
7.7
5
Agentic AI - Social Media Advertising
7.5
60
Not enough data
7.3
59
Not enough data
7.4
60
Not enough data
7.4
61
Not enough data
7.6
60
Not enough data
7.8
61
Not enough data
Social Functionality
8.4
668
8.5
10
Campaign Management
8.4
672
8.3
11
8.1
666
8.2
10
8.1
658
7.7
11
7.9
665
7.6
11
8.1
662
8.0
10
8.4
655
8.8
10
8.2
648
8.5
9
7.8
634
7.2
6
7.7
636
8.1
6
8.1
629
7.5
8
8.0
622
8.8
8
7.5
622
7.4
7
7.7
616
7.9
7
Targeting
8.1
628
8.1
9
7.8
617
7.7
8
7.9
616
7.1
8
7.8
610
7.3
8
Platform
7.7
599
6.7
8
8.3
616
8.9
11
8.6
613
9.8
11
8.6
609
9.1
11
8.3
602
8.7
10
8.2
599
8.0
11
8.3
601
8.5
10
8.0
589
9.2
8
8.2
593
9.1
9
Monitoring & Listening
8.1
1910
8.1
13
7.2
1508
7.2
9
8.2
701
Not enough data
8.0
676
Not enough data
7.9
669
Not enough data
7.7
648
Not enough data
Agentic AI - Social Media Listening Tools
7.3
59
Not enough data
7.2
59
Not enough data
7.4
58
Not enough data
7.3
59
Not enough data
7.4
59
Not enough data
Data Management & Analysis
7.5
1356
7.5
12
8.1
1860
8.3
12
8.2
718
Not enough data
7.8
646
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Feature Not Available
Process
Not enough data
8.3
9
Not enough data
7.9
7
Not enough data
9.0
5
Channels
Not enough data
Feature Not Available
Not enough data
9.7
10
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
7.8
10
Not enough data
Feature Not Available
Not enough data
8.7
9
Categories
Categories
Shared Categories
Hootsuite and Orlo are categorized as Social Media Management, Social Media Listening Tools, Social Media Analytics, and Social Media Advertising
Unique Categories
Hootsuite is categorized as Social Media Suites
Orlo is categorized as Live Chat and Social Customer Service
Reviews
Reviewers' Company Size
Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Orlo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Non-Profit Organization Management
8.5%
Higher Education
4.3%
Computer Software
3.9%
Information Technology and Services
3.6%
Other
64.2%
Government Administration
15.2%
Construction
12.1%
Higher Education
9.1%
Transportation/Trucking/Railroad
6.1%
Real Estate
6.1%
Other
51.5%
Alternatives
Discussions
What is the most popular feature of Hootsuite?
4 Comments
HV
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
Orlo has no discussions with answers
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