---
title: Optro Reviews
meta_title: 'Optro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1598 reviews by the users' company size, role or industry
  to find out how Optro works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1598
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Optro Reviews
**Vendor:** Optro  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,598
## About Optro
Optro (Formerly AuditBoard) is a GRC software solution that helps enterprises manage audit, risk, and compliance workflows through an agentic system of action. By using GRC-trained AI, centralizing disparate data points, and automating manual processes, the platform enables organizations to transition from reactive risk management to proactive strategic planning. The platform functions as a comprehensive ecosystem for risk managers, assurance leaders, internal auditors, and compliance officers. It addresses the increasing complexity of modern regulatory environments by providing tools for real-time monitoring and reporting. Optro facilitates a streamlined flow of information between teams, ensuring that risk data is not siloed but instead used to inform high-level business decisions. Optro’s approach allows companies to identify emerging threats and operational vulnerabilities before they impact the bottom line, ultimately turning risk management into a driver of organizational opportunity.



## Optro Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Optro, finding it great for basic audit functions and assessments. (243 reviews)
- Users appreciate the **efficiencies** of Optro, finding it easy to use for comprehensive audit functions and connections. (150 reviews)
- Users find the software to be **intuitive and user-friendly** , enhancing their overall experience when configured properly. (113 reviews)
- Users love the **versatile modules** of Optro that facilitate easy linkages and centralize functionality efficiently. (100 reviews)
- Users love the **audit efficiency** of Optro, benefiting from seamless integration and streamlined processes throughout their audits. (84 reviews)
- Efficiency (82 reviews)
- Organization (73 reviews)
- Risk Management (68 reviews)
- Time-saving (65 reviews)
- Efficiency Improvement (60 reviews)

**What users dislike:**

- Users find the **limited functionality** of Optro restricts their ability to fully utilize analytics and projects. (71 reviews)
- Users find that **improvement is needed** , particularly in risk assessment integration and user guidance for the Optro platform. (63 reviews)
- Users find **limited customization** in Optro, facing challenges with complex roles, permissions, and dashboard creation. (54 reviews)
- Users find the **interface not intuitive** , making feature navigation and understanding complex functionalities a challenge. (54 reviews)
- Users struggle with **limited formatting options** and find some AI features unhelpful for organizing work papers effectively. (51 reviews)
- Users find the **limited features** of Optro restrict their ability to efficiently manage tasks and access data. (45 reviews)
- Difficulty (44 reviews)
- Lack of Guidance (44 reviews)
- Learning Curve (39 reviews)
- Users are frustrated by the **missing features** in Optro, impacting usability and limiting customization capabilities. (39 reviews)

## Optro Reviews
  ### 1. Bean Counter’s Delight

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ernest L. | Director, Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Optro?**

Easy to use easy to access easy to complete

**What do you dislike about Optro?**

Action items could be easier to track. Make emails easier to whitelist.

**What problems is Optro solving and how is that benefiting you?**

Sox and other IT audits

  ### 2. Utilizing the AuditBoard platform

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anthony T. | Assistant Audit Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Optro?**

My Internal Audit team implemented the OpsAudit module in 2023 and now our Compliance and Information Security teams are collaborating on Risk Oversight and Cross Comply. I like the ability to team across these groups in a single platform.
When I have questions regarding the OpsAudit module, the user community and helpdesk have been a great resource. 
We use the tool daily and are continuing to explore additional features like Workstream.

**What do you dislike about Optro?**

Some of the OpsAudit functionality changes have caught us by surprise, added clicks to existing processes, and required me to go back and update our training materials for the team. Also, customer support can be a significant effort with endless references to recordings, classes, etc..and long lead times to diagnose, escalate, and address business impacting issues. 
Most of our issues arose from a multi-year implementation of different modules.

**What problems is Optro solving and how is that benefiting you?**

Collaboration across teams and helping improve and streamline our audit program.

  ### 3. Audit Software made by Auditors for Auditors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giacomo S. | International Internal Auditor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2024

**What do you like best about Optro?**

Audit Board offers you almost everything you need to manage the Audit world. The various model allows you to build the solution and tailor it to your needs. What amazed me the most was the Academy program and the community that supports you before and after your implementation Project. After few moths into use the whole company already feels the impact expecially on the reactivness towards issues Action Plans! We use Audit board daily both for fieldwork and Audit Management. After 6 months in the system we are still Improving our process thanks to the features of the system and the constant updates and new functionalities offered

**What do you dislike about Optro?**

If I have to find a weakness to the system is the management of pictures that are very important in our audit process.

**What problems is Optro solving and how is that benefiting you?**

From a total absence of an audit solution obviously audit board allowed us to streamline our process. The various tool integrated in the system allowed us to model almost perfectly our previous way of working. But it's obvious that the possibility  offered by Auditboard will help us to change and improve our workflow in the future.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Giacomo! We're thrilled to hear that you find AuditBoard to be a comprehensive solution for managing the audit world, and that our Academy program and community support have been valuable to you. We’re actively working on new features, and your feedback will help inform those!


  ### 4. Auditboard is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meera J. | Senior Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Optro?**

It is an easy to use, amaizng customer supprt and training modules available for the team to train.

**What do you dislike about Optro?**

There is nothing that I dislike about AB.

**What problems is Optro solving and how is that benefiting you?**

It helps us store our record of work and easy access to it when we need it, also the flow of work is easy and manageable with it.

  ### 5. So far so good , there are a few things have limitation, not completed what I expected

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel L. | Internal Audit Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Optro?**

SOX is good. Easy to use. I can also use one portion for different modules

**What do you dislike about Optro?**

Taking time to make change and creat projects. Limitation on ACP access controls

**What problems is Optro solving and how is that benefiting you?**

Manage operation audits , FRA, ERM, privileged audits

  ### 6. AuditBoard user real experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Desmond Y. | CAE, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Optro?**

Easy to use and efficient for auditors to speed up their documentation.

**What do you dislike about Optro?**

the system is very modular and expensive

**What problems is Optro solving and how is that benefiting you?**

Documentation takes too long to complete.

  ### 7. Great new features

**Rating:** 4.5/5.0 stars

**Reviewed by:** A M. | Gm internal audit and forensics, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Optro?**

Single page view along with the tracking of remediation plans

**What do you dislike about Optro?**

Don’t really get insights on the AI integration

**What problems is Optro solving and how is that benefiting you?**

Combined assurance across multiple businesses and geographies

  ### 8. Robust but easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | Senior SOX Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Optro?**

I've worked with a number of audit tools and AuditBoard is by far my favorite. It does everything we need it to and can be used for so much more. The help desk is very responsive the few times I've had a to request assistance. It is very easy to learn, and there are numerous ways you can learn more: help articles, community, webinars (some of which offer CPE credits!), and weekly office hours.

**What do you dislike about Optro?**

It's a lot of work to get things set up the first time. It also seems unnecessarily complex to perform maintenance (changing a control name or moving it to a new process).

**What problems is Optro solving and how is that benefiting you?**

AuditBoard solves the problem of maintaining risks and audits in the same place. Often, audits get put in numerous SharePoint folders or saved to people's hard drives. Having everything in one place makes it accessible for everyone and prevents data loss.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Michael! We're thrilled to hear that AuditBoard is your favorite audit tool and that you find it robust and easy to navigate. We’re actively working on new features, and your feedback will help inform those!


  ### 9. Great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew S. | Senior Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2025

**What do you like best about Optro?**

Very easy to keep items organized and share with different parts of the business

**What do you dislike about Optro?**

New work stream functionality did not work as intended

**What problems is Optro solving and how is that benefiting you?**

Collaboration between business, internal audit and external audit

  ### 10. AB Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about Optro?**

After everything has been built out, it is relatively easy to use and navigate, but I'm still pretty new to the organization and still learning how to fully utilize AB.

**What do you dislike about Optro?**

It is too early to say as I've only been with my organization for a few months and have only utilized some of the features.

**What problems is Optro solving and how is that benefiting you?**

Having a system for internal audit to streamline audits and issues management. It's been helpful as a repository but also to help outline and define the structure of how departmental activities are performed.

  ### 11. Great functions for global team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Optro?**

I love all the dashboards and data tracking available to me as a manager to monitor my team’s productivity. I also like the DRL and survey functions which used to be spread across multiple systems or programs. The program also makes it easy to meet new IIA standards.

**What do you dislike about Optro?**

Sometimes have issues with changes updating via audit board sync.

**What problems is Optro solving and how is that benefiting you?**

Helps us request abs gather documents and data requests to one location that allows tracking instead of setting up shaping sites, which also got data cap limitations.

  ### 12. Great tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhi K. | Data Analysis, Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Optro?**

Great Ops audit module in addition to risk assessment

**What do you dislike about Optro?**

APIs are not very advanced. Some functionality unavailable

**What problems is Optro solving and how is that benefiting you?**

Documentation and system of record

  ### 13. Helpful for organizing control activities and testing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah S. | Senior Internal auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Optro?**

Has a streamlined and easy to use interface

**What do you dislike about Optro?**

Unable to disable the new task workflow feature as we don’t need it for our work

**What problems is Optro solving and how is that benefiting you?**

Gives one central location for control framework and key control testing

  ### 14. User friendly system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin S. | Audit Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Optro?**

I find AuditBoard to be a very user friendly system, as it’s very intuitive.

**What do you dislike about Optro?**

I don’t love the latest update as it created a lot of extra clicking.

**What problems is Optro solving and how is that benefiting you?**

We use AuditBoard for our SOX management.

  ### 15. Love Audit Board!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margie H. | Director of Internal Audit, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Optro?**

We use SOX Hub for our sox control library and Ops Audit for operational audits with workstream.  We love its user friendliness and efficiency it has brought to us.

**What do you dislike about Optro?**

Some recent changes are not as user friendly and are a little cumbersome

**What problems is Optro solving and how is that benefiting you?**

Standardization and efficiency

  ### 16. Easy to navigate tool for audit groups of all sizes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor F. | Senior Internal Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about Optro?**

Auditboard allows us to have a simple template for auditors to follow for every audit and gives insights into audit progress for managers and admins.

**What do you dislike about Optro?**

I would love to see a feature that allows a reviewer to easily track the log of multiple reviews when a work step is reviewed more than once.

**What problems is Optro solving and how is that benefiting you?**

Allows our team to have a consistent approach to every audit by having templates in place.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Victor! It's great to hear that AuditBoard is providing your team with a consistent approach to audits. We value your input on the feature for tracking multiple reviews, and we will be sure to pass this along to our product team for consideration in future updates. 


  ### 17. AuditBoard does everything we want

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Optro?**

I find the control linking functionality very useful. Our team is expanding use of the integrated attribute testing which has shown to make the review process much easier.

**What do you dislike about Optro?**

I would like a smoother way to review PY testing.

**What problems is Optro solving and how is that benefiting you?**

Central documentation of audit support

  ### 18. Auditboard Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Brenton F. | Staff Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Optro?**

The ease of utilizing auditboard sync and Annotate.

**What do you dislike about Optro?**

The fact that spreadsheets don't operate as spreadsheets in annotate.  Also, annotate sometimes crashes, I have a control that has been open almost 2 weeks because annotate has crashed.  The help team sent me what to do but it has not worked thus far so it still remains open.  There is also not a randomizer in Auditboard so you have to utilize an outside source.  WDesk had this function and it was so easy to use.

**What problems is Optro solving and how is that benefiting you?**

It makes it easier to do SOX testing

  ### 19. AuditBoard has boosted our productivity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian L. | Financial Planning and Analysis Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Optro?**

AuditBoard does a great job of managing audit projects and facilitating effective completion of our audits.

**What do you dislike about Optro?**

While I like the dashboard functionality, I think building dashboards could be made easier.

**What problems is Optro solving and how is that benefiting you?**

It helps us execute our annual audit plan and risk assessment.

  ### 20. Understanding the platform and support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Optro?**

The design and connectivity throughout the platform

**What do you dislike about Optro?**

The constant change of AuditBoard contacts and the way the success manager has been working with us.

**What problems is Optro solving and how is that benefiting you?**

Moving from a manual basis to a centralized system with automated capacity

  ### 21. We are very happy with AuditBoard.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Optro?**

AuditBoard has helped our internal audit team organize document requests in one central place and helped the SOX Team complete automated control certifications each quarter.  Previously the processes included manual emails and Excel files that were not streamlined.  Both processes now are automated within AuditBoard which saves so much time.

**What do you dislike about Optro?**

It would be nice if controls that exist in SOX Hub could be accesses directly through the Ops Audit module.

**What problems is Optro solving and how is that benefiting you?**

Helped us automate a few processes that previously were manual.

  ### 22. AuditBoard - Software has everything located in a nice organized format!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justine M. | Staff Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about Optro?**

I like that we can have most of our work done in AuditBoard! The reporting side has been streamlined to make end-of-month reports so easy. The AuditBoard support team is quick to respond and assist, which is a huge plus!

**What do you dislike about Optro?**

Some of the changes or patches get implemented into each program (OpsAduit, Risk Comply, etc.), and it's not beneficial to do this as it can cause confusion and more time spent on unneeded items.

**What problems is Optro solving and how is that benefiting you?**

They have since commented on a post where those (including myself) have provided feedback on recent changes that do not benefit OpsAudit users and confirmed fixes are set in place in a coming patch.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Justine! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we’re so glad it’s helping you and your team streamline reporting. We’re actively working on new features, and your feedback will help inform those!

  ### 23. All-In-One Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristine C. | Finance Compliance Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about Optro?**

Easy to understand and navigate for any type of user! Completed the 2024 audit cycle and the experience just keeps getting better.

**What do you dislike about Optro?**

Multiple releases of new features, takes a little bit getting used to.

**What problems is Optro solving and how is that benefiting you?**

The multiple ways to document a control testing - makes a tester's life easier. Reports that are easy to manage too!

  ### 24. Great company to partner with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elisa  C. | Sr. Mgr operational risk management, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about Optro?**

Auditboard has been great to partner with for implementation. The individuals are knowledgeable and helpful in developing a system that suits our business needs. 
The system is very intuitive and a great solution to use for our risk management needs.

**What do you dislike about Optro?**

There are some segregation restrictions that create limitations for the organization

**What problems is Optro solving and how is that benefiting you?**

Collaboration with other department, robust reporting

  ### 25. Good one stop shop

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fabio M. | Senior Audit Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2025

**What do you like best about Optro?**

It is an integrated platform willing to continue improving and integrating data

**What do you dislike about Optro?**

Does not have option to customize finding risk rating.

**What problems is Optro solving and how is that benefiting you?**

Integrated platform

  ### 26. Easy to use and practical solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrea J. | Audit Innovations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Optro?**

Excellent support that is quick to respond with practical solutions. Platform is easy to use even for new users.

**What do you dislike about Optro?**

Limited resource planning capability for complex audits requiring different various skills.

**What problems is Optro solving and how is that benefiting you?**

Compliance to IIA standards, standardised approach to audit

  ### 27. Auditboard Customer Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lindsey M. | Principal Internal Controls Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Optro?**

I'm extremely satisfied with our onboard process of AusitBoard. Our team has gained several efficiencies, aided in collaboration and has given our company one centralized location to save all risk and control related documentation and processes. I highly recommend this product and look forward to the continued innovations introduced with this product.

**What do you dislike about Optro?**

The platform is so user-friendly and we've had wonderful customer support, so we've been able to address concerns fairly quickly and our customer support is quick to find solutions. Shoutout to Bo Kim!

**What problems is Optro solving and how is that benefiting you?**

AuditBoard is helping to address lack of collaboration and helping to automate several risk and control related activities.

  ### 28. Efficiencies with AuditBoard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shantel S. | Senior audit manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Optro?**

Prior to AuditBoard, our team documented testing work papers manually through excel spreadsheets and word documents. Auditboard allows us to add automation to our audit shop, and a better way to track and monitor progress on audits.

**What do you dislike about Optro?**

Auditboard is ultimately designed for SOX. Our organization is not required to be SOX compliant, as we are a private company. The biggest hurdle has been the customization required to fit our audit shop.

**What problems is Optro solving and how is that benefiting you?**

The biggest benefit I have by using audit board is time tracking and budgeting. The dashboards give me visibility into where we are spending most of our time on projects.

  ### 29. Temis review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Temi O. | Audit Senior, Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Optro?**

The worksteps are good. You can document everything there

**What do you dislike about Optro?**

The approval work flow.only allows those who are included

**What problems is Optro solving and how is that benefiting you?**

Connecting the business

  ### 30. Great solution for overall audit needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Optro?**

- ease of use, not a lot of training required
- ease of access
- pleasant site design

**What do you dislike about Optro?**

Implementation is somewhat challeging, required heavy interaction and investment in time.
A few of capabilities are not easily implemented, required a lot of adjusting and workaround.

**What problems is Optro solving and how is that benefiting you?**

Having a consolidated location and repository for all audit documents.

  ### 31. Satisfied new client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Optro?**

Straightforward due diligence and contract process. 

Smooth and supportive onboarding/integration

Knowledgeable supporting staff 

Ease of use and customization

**What do you dislike about Optro?**

No concerns at this time. We have been very happy with the product and support.

**What problems is Optro solving and how is that benefiting you?**

Annual planning, engagement management, report writing, metrics and reporting

  ### 32. Flexibility and Scalability of Cross Comply

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Optro?**

I like that it is easier to use than our old system. There are less click steps in comparison to the old one. Also, we do like the instatiated controls.

**What do you dislike about Optro?**

I dislike that it seems like there are great capabilities demoed to us, but when applied; it is not as flexible and customizable based on out internal processes. There are also some windows/ tabs that have additional click steps. For instance, I am not sure why the evidence request cannot be launched from the control. It seems that it has to be set up separately and then linked to the control. It should be more seamless

**What problems is Optro solving and how is that benefiting you?**

It is easier to use than our old system. This is beneficial because it's easier to use and also "sell" to other businesses. However, the workflow capability is limiting

  ### 33. State of the Art GRC Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Justin R. | Head of Internal Audit, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Optro?**

One source of truth for control documentation fostering collboration among different departments. The automatation capabilities are very impressive and way to scale a business looking to advance to higher regulatory bodies.

**What do you dislike about Optro?**

Need to build out the ABI Dashboard capabilities making it a tool for C-Level to monitor organization. Need a means to automated controls with as-needed frequency with dashboard. The worst thing about AuditBoard is when proposing issues the team closes and disregards if they do not have the resources to address. They suggest to submit an "idea" to the community, despite it being an active issue.

**What problems is Optro solving and how is that benefiting you?**

GRC tool breaks silos at the company and gives leadership ideas budgeting, resource allocation, and  monitoring key tasks, and of course, mitigating the risk of financial mistatement, fraud, and/or legal repercussions.

  ### 34. First Time Attending AB Conference and New AB User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erich K. | Director, Internal Audit, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Optro?**

I'm a new user of AB and first time attending the conference. I had a list of questions that I was able to get answered (and then some) at the Connected Risk session. Even though most of my questions were basic use and functionality of the system, the AB consultant took time to answer my questions and walk me through the system. Really appreciated the time and genuine helpfulness! I'm now an AB user for life!

**What do you dislike about Optro?**

Still new to the system, but at this point would likely say service fee.

**What problems is Optro solving and how is that benefiting you?**

SOX Compliance and Ops Audit workflow.

  ### 35. Excellent workpaper management and reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clifford C. | Director Of Internal Audit, Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about Optro?**

User friendly with excellent workpaper management skills indexing. Data and metric reporting is readily available.

**What do you dislike about Optro?**

Issues with cross functionality at times.

**What problems is Optro solving and how is that benefiting you?**

Workpaper management including review and approval controls.

  ### 36. Audit board allows you to track and maintain progress across your audits and compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter M. | Cybersecurity Lecturer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about Optro?**

The reporting features and also the ability to track progress on existing audits and risk assessments

**What do you dislike about Optro?**

There really isn't anything bad to say about the product

**What problems is Optro solving and how is that benefiting you?**

Compliance tracking and reporting really helps with reporting to the board or executive team

**Official Response from Yoselyn Rea:**

> Thank you for sharing your experience with AuditBoard, Peter! We're thrilled to hear that you find the reporting features and progress tracking beneficial for your audits and compliance needs. We’re actively working on new features, and your feedback will help inform those!


  ### 37. Great Software!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2025

**What do you like best about Optro?**

The software’s presentation is very user friendly and straightforward

**What do you dislike about Optro?**

I think the sync ability and check in/out could be improved. It’s easy for the software to get confused and not save information you recently edited.

**What problems is Optro solving and how is that benefiting you?**

It is a centralized place for us to track work flow and store our data.

  ### 38. Mostly confirming what I know about Audit board and learning about possibilities for the future

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rishi M. | Sr IT Audit Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Optro?**

Connection with enterprise risk, internal audit, technology risk, finance risk, workstreams

**What do you dislike about Optro?**

Lack of automation in some areas like resource planning.

**What problems is Optro solving and how is that benefiting you?**

Linkage betweek processes, risks, and controls.

  ### 39. AuditBoard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacob D. | Lead Internal Audit, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Optro?**

Overall ease of use and very helpful resources on the help center. Customer service is always quick and helpful.

**What do you dislike about Optro?**

Not all of the mandatory updates integrate well with prior documentation and work practices. The help center while extensive could be more user friendly and better organized.

**What problems is Optro solving and how is that benefiting you?**

Trying to have workflows at a more granular level to have a better estimate of percentage complete.

  ### 40. Audit board IA review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Optro?**

Everything is in one place and it is consistent and easy to maneuver.

**What do you dislike about Optro?**

A lot of clicking and sometimes hard to see everything.

**What problems is Optro solving and how is that benefiting you?**

It is helping to manage audit testing and overall documentation and storage

  ### 41. Audit board review of CrossComply

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gene L. | Manager IT Governance, Risk and Compliance, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Optro?**

Auditboard has made our IT team more involved and gave them ability to interact with Internal Audit on the new level. CrossComply gave us ability to use Risk and Policy manager.

**What do you dislike about Optro?**

I think auditboard could use more plugins. Also, audotmaiont for policy review will help. At the moment we have to create a separate workflow and link it to the policy.

**What problems is Optro solving and how is that benefiting you?**

We are in process of moving towards continue control monitoring. With integrations with Snowflake auditboard is getting us much closer to our goal. The rest is up to us.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Gene! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we’re so glad it’s helping your IT team become more involved with Internal Audit. We’re actively working on new features, and your feedback will help inform those!

  ### 42. How Auditboard Has Transformed Our Team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent S. | Manager, Technology Governance, Risk & Compliance, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Optro?**

Auditboard's ability to automate processes is where we have found the most value. Whether it is Policy approvals, risk assessment, workflows, etc, we have been able to save our team and outside teams hours by automating processes!
I would also like to call out their Customer Support. It is exceptional. We have had many questions and Auditboard has no issue with getting on a call with us quickly.

**What do you dislike about Optro?**

I currently do not have any downsides. I have issues with Dashboards but I believe I need to go through the training.

**What problems is Optro solving and how is that benefiting you?**

The ability to link everything together to provide one linear view of Risks through issue remediation. We have never been able to view that piror to Auditboard.

  ### 43. AuditBoard is Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clara H. | Senior Technical Compliance Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2022

**What do you like best about Optro?**

AuditBoard has been extremely useful to our compliance team in building out different frameworks in the CrossComply module and streamlining our controls management, testing, and external auditing. They're extremely receptive to feedback and customer-centric in the features they prioritize and roll out continuously.

**What do you dislike about Optro?**

As new features are being rolled out, there tends to be confusion on what's actually available (based on your customer tier) and how to best utilize it. The good news is that the Customer Success Managers are willing and eager to assist in any way necessary.

**What problems is Optro solving and how is that benefiting you?**

We're very excited about CrossComply where we can have visibility across frameworks and the overlapping controls, and are looking forward to fully utilizing the Evidence Collection Workflow that will make for a more efficient PBC process.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Clara! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we’re so glad the CrossComply module is helping your compliance team have visibility across frameworks. We’re actively working on new features, and your feedback will help inform those!

  ### 44. Easy to use, understand, and navigate.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tina M. | Senior ICT Auditor - Technology and Digital, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Optro?**

The layout is simple, the platform is descriptive and adaptable to your organisations needs, and the new integration of Teams is fantastic. 
We implemented it across our organisation team by team, and the process was easy.
We use it daily for all our audit needs, both in our audit framework and for communication with clients and colleagues.
When you do need help there is a wealth of information through AuditBoard and customer support are quick to solve problems.

**What do you dislike about Optro?**

The only issues I have is with the inability to use right click to cut, copy, paste within their docs, and the fact emails cannot be viewed once uploaded to the files in a workstep.

**What problems is Optro solving and how is that benefiting you?**

Speed of process and efficency.

  ### 45. Streamline the audit process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian B. | Security Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Optro?**

The simplicity and ease of use.
Integration with other platforms
Mapping to the various frameworks and regulations.

**What do you dislike about Optro?**

At this time,  there is nothing I dislike.

**What problems is Optro solving and how is that benefiting you?**

Obtaining evidence and documentation for audits.

**Official Response from Yoselyn Rea:**

> Thank you for taking the time to leave a review, Brian! AuditBoard is designed to make the professional lives of audit, risk, and compliance professionals easier, and we’re so glad it’s helping you and your team with evidence and documentation for audits. We’re actively working on new features, and your feedback will help inform those!

  ### 46. Cool automation in auditboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katherine H. | Manager compliance, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about Optro?**

We really enjoyed using the self attestation function to perform our quality icfr control self attestation

**What do you dislike about Optro?**

Hard to get business to adopt and embrace all the functions in the tool

**What problems is Optro solving and how is that benefiting you?**

Rolling forward icfr controls and stay attestations

  ### 47. Great repository for audit evidence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea L B. | Security Compliance Analyst III, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Optro?**

I use Auditboard daily to communicate audit requests and submit evidence. I like that I can easily recall the evidence that was requested last year and the outcome of testing. Workflows can easily be created and tailored to capture access reviews and approvals. Customer support has been wonderful.

**What do you dislike about Optro?**

Workflows do not allow you to create subworkflows based on the answers provided in the project tasks.

**What problems is Optro solving and how is that benefiting you?**

It allows us to request and submit audit evidence, maintain business and IT controls, facilitate user access reviews and log approvals.

  ### 48. Top Tier Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Optro?**

Ease of use, Dashboards, easy to configure to your requirements

**What do you dislike about Optro?**

Not all features are standard with professional subscription.

**What problems is Optro solving and how is that benefiting you?**

Audit methodology and ERM risk management process. In addition to policy management

  ### 49. OpsAudit implementation success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe P. | Lead information systems auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Optro?**

Auditboard OpsAudit has helped us modernize and improve the efficiency of our internal audit function. The workflows and reporting functions are next level above the tools we had been using previously! Sales, customer experience, and support staff are out of this world responsive and helpful. Definitely recommend!

**What do you dislike about Optro?**

Some valuable functionalities (like AI enhancements) are only available to the highest tiers of the software platform. This tends to price out small to midsize customers.

**What problems is Optro solving and how is that benefiting you?**

Organization of documents and data, coordination and communication with our internal clients/auditees

  ### 50. Auditboard has been helpful in integrating our audit workflow and audit management.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley K. | Project Manager - Corporate Audit, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about Optro?**

Auditboard has been helpful in seeing a holistic view of related risks and issues that can be addressed.

**What do you dislike about Optro?**

Because of the customizations, it can be challenging to determine what’s best to put audit team

**What problems is Optro solving and how is that benefiting you?**

Auditboard is solving to disparate risk areas and allowing us to consolidate them.


## Optro Discussions
  - [Is there any possibility of reviewing the work papers within tool rather than downloading them.](https://www.g2.com/discussions/12286-is-there-any-possibility-of-reviewing-the-work-papers-within-tool-rather-than-downloading-them) - 2 comments, 1 upvote
  - [What is audit management software?](https://www.g2.com/discussions/what-is-audit-management-software) - 1 comment
  - [What is Soxhub?](https://www.g2.com/discussions/what-is-soxhub) - 1 comment
  - [What is AuditBoard used for?](https://www.g2.com/discussions/what-is-auditboard-used-for) - 1 comment

- [View Optro pricing details and edition comparison](https://www.g2.com/products/optro/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-21+05%3A10%3A00+-0500&secure%5Bsession_id%5D=a4a32acd-0373-4082-9f58-fe40f5198f21&secure%5Btoken%5D=df5853e7da209eb584fa532cf42f1ae1b546b721a6c11978b0fd112491b39ba2&format=llm_user)
## Optro Integrations
  - [AccountSight](https://www.g2.com/products/accountsight/reviews)
  - [Alteryx](https://www.g2.com/products/alteryx/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
  - [Bitsight](https://www.g2.com/products/bitsight/reviews)
  - [Compliance.One](https://www.g2.com/products/confdnt-compliance-one/reviews)
  - [Lexis® for Microsoft® Office](https://www.g2.com/products/lexis-for-microsoft-office/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Optro Features
**Data Collection**
- Data Types
- Data Sources
- Third Party

**Risk Assessment**
- Scoring

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting**
- Ratings
- Investment
- Public

**Risk Control**
- Reviews
- Policies
- Workflows

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Monitoring - IT Risk Management**
- AI Monitoring

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Integration**
- Governance, Risk & Compliance
- Finance
- Environmental, Quality and Safety Management

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Documentation - Audit Management**
- Checklists

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Reporting**
- Templates
- Centralized Data
- 360 View

**Risk Management - Environmental, Social, and Governance (ESG) Reporting**
- Communications
- Risk Identification
- Risk Assessment
- Strategic Planning

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance

**Business Continuity Management**
- Recovery Plans
- Procedure Templates
- Crisis Management

**Reporting - Environmental, Social, and Governance (ESG) Reporting**
- Benchmarking & Competitive Analysis
- Actionable Insights
- AI-Enabled ESG Reporting
- Performance Tracking
- Compliance Reporting

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Agentic AI - Environmental, Social, and Governance (ESG) Reporting**
- Autonomous Task Execution
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Optro Alternatives
  - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews)
  - [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) - 3.6/5.0 (17 reviews)
  - [SAI360](https://www.g2.com/products/sai360/reviews) - 4.2/5.0 (120 reviews)

