Opsgenie Reviews & Product Details

Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com

Seller

Atlassian

Discussions

Opsgenie Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Darren Henry

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

22 months

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Top-Rated Alternatives

SolarWinds IT Incident Response (Squadcast)

4.4/5(310)

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User Insights

Average based on 53 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

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Opsgenie Integrations

(8)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

JG

Jurgen G.

Senior JAVA Developer

Information Technology and Services

Small-Business (50 or fewer emp.)

4/7/2021

"Works as expected, lots of integrations, very customizable"

4.5/5

What do you like best about Opsgenie?

the amount of possible integrations and the slack integration in particular Review collected by and hosted on G2.com.

What do you dislike about Opsgenie?

the configuration of the incoming call alert can be a hassle. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/29/2021

"Opsgenie for managing better alerting and escalations"

3.5/5

What do you like best about Opsgenie?

Easy integration with services like AWS CloudWatch. Review collected by and hosted on G2.com.

What do you dislike about Opsgenie?

User creation and limit on the number to create Review collected by and hosted on G2.com.

PA

Phil A.

Director, DevOps

Mid-Market (51-1000 emp.)

12/1/2017

"OpsGenie is a no-brainer!"

5/5

What do you like best about Opsgenie?

I've been an OpsGenie customer for about 2 years now and I've NEVER had a single problem. Everything "just works" as you'd expect. Their support is wonderful. (Every time I've had to contact them it ended up that I was doing something wrong). They're super responsive and very flexible with requests. In additional to everything you'd expect from their product, I'm a huge fan of the Heartbeats feature, the rich notification policy abilities and the vast array of integrations. Review collected by and hosted on G2.com.

What do you dislike about Opsgenie?

I literally have nothing to complain about. Review collected by and hosted on G2.com.