Link copied to clipboard

# Hyland OnBase vs OpenText Documentum Content Management Comparison - What are their main differences?

Share
[
Export
](/compare/hyland-onbase/opentext-documentum-content-management/export.csv)

Hyland OnBaseOpenText Documentum Content...[+ Add Product](#)

Reviews

**Hyland OnBase** [

4.4/5(325)

](https://www.g2.com/products/hyland-onbase/reviews#reviews)

**OpenText Documentum Content Management** [

3.7/5(57)

](https://www.g2.com/products/opentext-documentum-content-management/reviews#reviews)

Pricing

**Hyland OnBase**
Free Trial

No pricing available

**OpenText Documentum Content Management**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Hyland OnBase**
6 monthsFaster

Based on 14 responses

**OpenText Documentum Content Management**
10 months

Based on 9 responses

Return on Investment

**Hyland OnBase**
11 months

Based on 7 responses

**OpenText Documentum Content Management**
Not enough reviews yet

Perceived Cost

**Hyland OnBase**
$$$$$

**OpenText Documentum Content Management**
$$$$$

Average Discount

**Hyland OnBase**
7%

**OpenText Documentum Content Management**
Not enough reviews yet

 ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")

 ![OpenText Documentum Content Management](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-documentum-content-management.svg "OpenText Documentum Content Management")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

Pros & Cons

**Hyland OnBase**
[
Ease of Use (31)
](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1461543&qs=pros-and-cons#reviews)[
Document Management (22)
](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1462464&qs=pros-and-cons#reviews)[
Missing Features (17)
](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1465292&qs=pros-and-cons#reviews)[
Update Issues (12)
](https://www.g2.com/products/hyland-onbase/reviews?filters%5Bsentiment_snippet%5D=1464387&qs=pros-and-cons#reviews)

**OpenText Documentum Content Management**
[
Security (2)
](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280243&qs=pros-and-cons#reviews)[
User-Friendly Interface (2)
](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2337192&qs=pros-and-cons#reviews)[
Expensive (2)
](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280233&qs=pros-and-cons#reviews)[
Training Required (2)
](https://www.g2.com/products/opentext-documentum-content-management/reviews?filters%5Bsentiment_snippet%5D=2280248&qs=pros-and-cons#reviews)

Integrations

**Hyland OnBase**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_729bd20c1cffa844dca2e9f1fbebf8f8/boomi-managed-file-transfer.png "Product Avatar Image")

Boomi Managed File Transfer

](https://www.g2.com/products/boomi-managed-file-transfer/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2530ca6f64b14a416e7c692d0ce2677b/ellucian-banner-student-aid.png "Product Avatar Image")

Ellucian Banner Student Aid

](https://www.g2.com/products/ellucian-banner-student-aid/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image")

Epic

](https://www.g2.com/products/epic/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cffad295578940e207663002906b53f5/infor-cloudsuites-m3.jpg "Product Avatar Image")

Infor CloudSuites (M3)

](https://www.g2.com/products/infor-cloudsuites-m3/reviews)[
View all
](https://www.g2.com/products/hyland-onbase/integrations)

**OpenText Documentum Content Management**
Not enough data

Screenshots

**Hyland OnBase**
 ![Hyland OnBase screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1245891/Invoice-Processing-Dashboard.jpg)

**OpenText Documentum Content Management**
 ![OpenText Documentum Content Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/13559/uploads_2F68fb884b-2f95-4e80-aba2-ebfcc321fa37_2FDocumentum.png)

Ratings

Meets Requirements

**Hyland OnBase**

8.8

8.8166

**OpenText Documentum Content Management**

8.1

8.148

Ease of Use

**Hyland OnBase**

8.3

8.3288

**OpenText Documentum Content Management**

6.8

6.849

Ease of Setup

**Hyland OnBase**

7.6

7.6200

**OpenText Documentum Content Management**

5.5

5.535

Ease of Admin

**Hyland OnBase**

8.1

8.192

**OpenText Documentum Content Management**

6.6

6.632

Quality of Support

**Hyland OnBase**

8.3

8.3149

**OpenText Documentum Content Management**

7.2

7.247

Has the product been a good partner in doing business?

**Hyland OnBase**

8.9

8.990

**OpenText Documentum Content Management**

6.8

6.833

Product Direction (% positive)

**Hyland OnBase**

8.0

8.0160

**OpenText Documentum Content Management**

4.4

4.448

Features

Enterprise Content Management (ECM)[Hide 78 FeaturesShow 78 Features](javascript:void(0);)

8.4

107

7.7

28

Agentic AI - Enterprise Content Management (ECM)

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Content Library

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Information Governance

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Image Editing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Mobile Capture

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Templates

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

File Management

File Type Support

8.6(won by 0.1)

89

8.5

25

Metadata

8.8(won by 0.2)

73

8.6

24

OCR Scanning

8.5(tied score)

68

8.5(tied score)

14

Versioning

8.8

67

9.2(won by 0.4)

23

Collaboration

8.2(won by 1.5)

72

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

22

Document Assembly

8.4(won by 0.8)

67

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

16

Form Creation

8.4(won by 1.3)

70

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

15

Portals and Sites

8.0(won by 1.1)

62

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

19

Disposition

8.2(won by 1.2)

57

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.0

15

Search

8.6(won by 0.5)

91

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

24

Web Interface

8.3(won by 1.2)

75

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

23

Mobile Apps

7.0(won by 1.4)

41

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.6

8

Workflow

Process Automation

9.2(won by 2.0)

85

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

23

Conditions

8.7(won by 1.4)

74

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

23

Activities

8.6(won by 0.8)

68

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

22

Records Management

9.0(won by 1.4)

79

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

21

Case Management

8.7(won by 1.3)

58

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

16

Template Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Digital Asset Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Platform

Internationalization

8.5(tied score)

42

8.5(tied score)

14

Performance and Reliability

8.6(won by 1.2)

86

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

24

Reporting and Auditing

8.5(won by 2.1)

72

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

23

System of Record Integration

8.7(won by 1.5)

75

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

18

APIs

8.5(won by 1.2)

64

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

20

HR Service Delivery[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

9.3

14

Not enough data

Customization

Customization

9.5(won by default)

10

Not enough data

HR Integrations

9.4(won by default)

8

Not enough data

HR Content

Knowledge Management

9.5(won by default)

7

Not enough data

Content Delivery

9.3(won by default)

9

Not enough data

Document Management

9.3(won by default)

10

Not enough data

Logistics

Security

9.2(won by default)

10

Not enough data

Employee Portal

9.4(won by default)

8

Not enough data

AI 

9.2(won by default)

8

Not enough data

Management

Ticketing Platform

9.0(won by default)

7

Not enough data

Single Sign-On

9.3(won by default)

9

Not enough data

Business Process Management

9.2(won by default)

8

Not enough data

Self-Service

9.0(won by default)

7

Not enough data

Dashboard & Reporting

9.1(won by default)

9

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

AP Automation[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

9.1

20

Not enough data

Invoice Management

Capture

9.2(won by default)

13

|

Verified

Not enough data

Supplier Portal

9.3(won by default)

12

|

Verified

Not enough data

Repository

9.2(won by default)

15

|

Verified

Not enough data

Invoice Processing

Matching

9.4(won by default)

13

|

Verified

Not enough data

Payments

9.2(won by default)

14

|

Verified

Not enough data

Workflows

9.4(won by default)

15

|

Verified

Not enough data

Tax Compliance

8.7(won by default)

13

|

Verified

Not enough data

Recurring Payments

Not enough data

Not enough data

Analytics

Due Dates

8.9(won by default)

14

|

Verified

Not enough data

KPIs

9.0(won by default)

12

|

Verified

Not enough data

Benchmarking

Feature Not Available

Not enough data

Integration

Accounting

9.2(won by default)

13

|

Verified

Not enough data

Payment Integration

9.3(won by default)

12

|

Verified

Not enough data

ERP

8.8(won by default)

15

|

Verified

Not enough data

ERP integration

Not enough data

Not enough data

Risk

Identification

9.1(won by default)

9

Not enough data

Analysis

Feature Not Available

Not enough data

Scoring

Feature Not Available

Not enough data

Recovery

Reporting

9.2(won by default)

10

Not enough data

Recoup

Feature Not Available

Not enough data

Audit

Filters

8.8(won by default)

7

Not enough data

Overpayments

9.3(won by default)

7

Not enough data

Duplicates

8.8(won by default)

8

Not enough data

Post Audits

Feature Not Available

Not enough data

Fraud

Vendor Checks

9.2(won by default)

8

Not enough data

Data Generation

8.8(won by default)

8

Not enough data

Monitoring

Feature Not Available

Not enough data

Agentic AI - AP Automation

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Online Banking

Not enough data

Not enough data

1099 Preparation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Duplicate Payment Alert

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Check Writing

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Anomaly Detection

Not enough data

Not enough data

API

Not enough data

Not enough data

ACH Payment Processing

Not enough data

Not enough data

Invoice Processing

Not enough data

Not enough data

Aging Tracking

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

General Ledger

Not enough data

Not enough data

Expense Tracking

Not enough data

Not enough data

Bank Reconciliation

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Electronic Funds Transfer

Not enough data

Not enough data

Purchase Order Reconciliation

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Business Process Management[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

8.5

61

Not enough data

Generative AI

AI Text Generation

7.9(won by default)

7

Not enough data

AI Text Summarization

7.9(won by default)

7

Not enough data

Generative AI

Not enough data

Not enough data

Process Management

Process Overview

8.6(won by default)

49

Not enough data

Process Analysis

8.4(won by default)

48

Not enough data

Real-Time Process Monitoring

8.6(won by default)

49

Not enough data

Unstructured Processes

8.1(won by default)

21

Not enough data

API Connection

8.8(won by default)

22

Not enough data

Document Approval

9.2(won by default)

21

Not enough data

Intelligence

Feature Not Available

Not enough data

Customization

Document Generation

8.7(won by default)

53

Not enough data

Process Design

8.2(won by default)

49

Not enough data

Process Repository

8.5(won by default)

45

Not enough data

No-Code App Development

8.5(won by default)

36

Not enough data

Low-Code App Development

8.5(won by default)

37

Not enough data

No-Code

Not enough data

Not enough data

Collaboration

Access Controls/Permissions

8.4(won by default)

48

Not enough data

Data Unification

8.7(won by default)

51

Not enough data

Accessibility

8.6(won by default)

53

Not enough data

Process Routing

8.9(won by default)

49

Not enough data

Real-Time Data

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Agentic AI - Business Process Management

Multi-step Planning

Not enough data

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Process Development

Process Routing

9.3(won by default)

20

Not enough data

Additional Functionality

Rules-Based Workflow

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Process Modeling & Designing

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Process Change Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Forms Automation

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Business Process Control

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

No-Code Development Platforms[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

8.7

5

Not enough data

User Interface Design

WYSIWYG Editor

8.7(won by default)

5

Not enough data

Customized Branding

Not enough data

Not enough data

App Templates

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Integrations Management

Not enough data

Not enough data

Data Control

Data Migration

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Publishing

Application Deployment

Not enough data

Not enough data

Platform Compatibility

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Agentic AI - No-Code Development Platforms

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Role-Based Permissions

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Integrated Development Environment

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Custom Development

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Visual Modeling

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Web/Mobile App Development

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Pre-Built Modules

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Document Management[Hide 78 FeaturesShow 78 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Document Lifecycle Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

For Legal Professionals

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Automation

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Document Review

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Revision History

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Document Generation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Access Expiration Management

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Metadata Extraction

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Document Editing

Not enough data

Not enough data

File Recovery

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Document Capture

Not enough data

Not enough data

File Conversion

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Autosave

Not enough data

Not enough data

For Engineering Documents

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Version Rollback

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Version Comparison

Not enough data

Not enough data

Document Check-in/Check-out

Not enough data

Not enough data

Cloud Content Collaboration[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

Not enough data

File Management

Device Syncing

Not enough data

Not enough data

Web Interface

Not enough data

Not enough data

File Type Support

Not enough data

Not enough data

Search

Not enough data

Not enough data

Mobile Apps

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Agentic AI - Cloud Content Collaboration

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Collaboration

File following

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Simultaneously Editing

Not enough data

Not enough data

Change Tracking / Audit Logs

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Administration

User and Role Management

Not enough data

Not enough data

Policies and Controls

Not enough data

Not enough data

Device Management

Not enough data

Not enough data

Storage Limits

Not enough data

Not enough data

Storage Zones

Not enough data

Not enough data

Security

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Platform

Performance and Reliability

Not enough data

Not enough data

Reporting and Auditing

Not enough data

Not enough data

System of Record Integration

Not enough data

Not enough data

APIs

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Audio/Video Conferencing

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Accounting & Finance[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Accounting & Finance

Autonomous Task Execution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")](https://www.g2.com/products/hyland-onbase/reviews)

Hyland OnBase

Small-Business(50 or fewer emp.)

5.8%

Mid-Market(51-1000 emp.)

41.9%

Enterprise(\> 1000 emp.)

52.3%

[![OpenText Documentum Content Management](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-documentum-content-management.svg "OpenText Documentum Content Management")](https://www.g2.com/products/opentext-documentum-content-management/reviews)

OpenText Documentum Content Management

Small-Business(50 or fewer emp.)

17.9%

Mid-Market(51-1000 emp.)

21.4%

Enterprise(\> 1000 emp.)

60.7%

Small-Business

(50 or fewer emp.)

5.8%

17.9%

Mid-Market

(51-1000 emp.)

41.9%

21.4%

Enterprise

(\> 1000 emp.)

52.3%

60.7%

Reviewers' Industry

[![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")](https://www.g2.com/products/hyland-onbase/reviews)
Hyland OnBase

Government Administration

14.0%

Higher Education

13.6%

Financial Services

10.4%

Hospital & Health Care

9.4%

Insurance

9.4%

Other

43.2%

[![OpenText Documentum Content Management](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-documentum-content-management.svg "OpenText Documentum Content Management")](https://www.g2.com/products/opentext-documentum-content-management/reviews)
OpenText Documentum Content Management

Information Technology and Services

15.8%

Financial Services

8.8%

Oil & Energy

8.8%

Banking

5.3%

Accounting

3.5%

Other

57.9%

FAQs

## Hyland OnBase vs OpenText Documentum Content... FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between OpenText Documentum Content... vs Hyland OnBase?

Hyland OnBase stands out for higher reviewer satisfaction, especially in ease of use and support, while OpenText Documentum Content... is noted for its security and enterprise-grade robustness.

| | [OpenText Documentum Content...](https://www.g2.com/products/opentext-documentum-content-management/reviews) | [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 3.7/5 (57 reviews) | 4.4/5 (324 reviews) |
| Ease of Setup score | 5.5 | 7.6 |
| Quality of Support score | 7.2 | 8.3 |
| Top Reviewer-Cited Strength | Security | Ease of Use |

### How do the pricing models of OpenText Documentum Content... and Hyland OnBase compare?

Hyland OnBase is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **OpenText Documentum Content...:** Reviewers frequently cite high cost and complexity as drawbacks, with recent feedback highlighting that the price is "really too expensive" and that the product requires significant investment for implementation and maintenance.
- **Hyland OnBase:** In recent reviews, many users note rising costs but still express satisfaction with the value provided, especially given the platform's robust features and customization options.
- **Switching Reason:** Several reviewers mention switching away from OpenText Documentum Content... due to cost concerns and complexity, seeking more affordable and easier-to-manage solutions.

### What are the best alternatives to OpenText Documentum Content... and Hyland OnBase?

The top three alternatives to OpenText Documentum Content... and Hyland OnBase are Laserfiche, M-Files, and DocuWare.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [OpenText Documentum Content...](https://www.g2.com/products/opentext-documentum-content-management/reviews) | 3.7/5 (57 reviews) | Enterprise | High cost and complexity frequently cited as drawbacks | Security |
| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | Rising costs noted, but strong value for robust features | Ease of Use |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | — |
| [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | — | — |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | — |

### Which Document Management features should I prioritize when comparing OpenText Documentum Content... and Hyland OnBase?

Buyers should prioritize ease of use, workflow automation, integration capabilities, security, and support quality when comparing OpenText Documentum Content... and Hyland OnBase.

- **Ease of Use:** OpenText Documentum Content... 6.8; Hyland OnBase 8.3
- **Workflow Automation:** Workflow Efficiency is cited in 22 all-time reviews for Hyland OnBase and complex workflows are noted as a trade-off for OpenText Documentum Content...
- **Integration Capabilities:** Integrations are mentioned in 21 all-time reviews for Hyland OnBase; OpenText Documentum Content... reviewers highlight integration with desktop and CRM systems in recent feedback
- **Security:** Security is a top-cited strength for OpenText Documentum Content... (2 all-time mentions); Hyland OnBase is also praised for security in recent reviews
- **Support Quality:** Quality of Support scores: OpenText Documentum Content... 7.2; Hyland OnBase 8.3

### What are the pros and cons of OpenText Documentum Content... vs Hyland OnBase?

OpenText Documentum Content... is strongest in security and compliance, while Hyland OnBase excels in ease of use and workflow automation.

- **OpenText Documentum Content... strengths:** Security (2 all-time mentions), robust compliance controls, powerful workflow engine, and strong document version control.
- **OpenText Documentum Content... trade-offs:** High cost (2 all-time mentions), steep learning curve (2 all-time mentions), complex operation, outdated user interface, and slow performance in some scenarios.
- **Hyland OnBase strengths:** Ease of use (70 all-time mentions), workflow efficiency (22 all-time mentions), customization (25 all-time mentions), automation (21 all-time mentions), and strong integration capabilities (21 all-time mentions).
- **Hyland OnBase trade-offs:** Missing features (31 all-time mentions), update issues (24 all-time mentions), technical issues (21 all-time mentions), and a learning curve for advanced setup (20 all-time mentions).

### Is OpenText Documentum Content... or Hyland OnBase better for small businesses?

Hyland OnBase is the better fit for small businesses, with higher ease-of-use and setup scores and more favorable small-business reviewer sentiment.

- **OpenText Documentum Content...:** Largest segment is Enterprise; reviewers note a steep learning curve and high cost, making it less suitable for small businesses.
- **Hyland OnBase:** Largest segment is Enterprise, but recent reviews highlight ease of use, flexibility, and faster setup, which are valued by small-business users.

### Which Document Management platform has better integrations?

Hyland OnBase is favored for integrations, with more frequent and positive reviewer mentions.

- **OpenText Documentum Content...:** Recent reviews mention integration with desktop and CRM systems, but no third-party integration is cited with a publishable count.
- **Hyland OnBase:** Integrations are cited in 21 all-time reviews, with Epic specifically mentioned in recent feedback as a key integration partner.

### How do OpenText Documentum Content... and Hyland OnBase compare on customer support?

Hyland OnBase leads on Quality of Support, with a 1.1-point advantage over OpenText Documentum Content... (8.3 vs 7.2).

- **OpenText Documentum Content...:** Reviewers describe support as generally responsive but note issues with complexity and the need for specialized expertise.
- **Hyland OnBase:** Many reviewers praise Hyland OnBase for prompt and helpful support, though some mention variability in support quality.

### Which is easier to implement, OpenText Documentum Content... or Hyland OnBase?

Hyland OnBase is easier to implement, with a 2.1-point higher Ease of Setup score (7.6 vs 5.5).

- **OpenText Documentum Content...:** Reviewers frequently mention a steep learning curve, complex setup, and the need for significant planning and IT resources.
- **Hyland OnBase:** Many reviewers highlight straightforward setup, user-friendly configuration, and faster onboarding, though some note complexity for advanced customizations.

### Which product has better Workflows?

Hyland OnBase is the stronger platform for Workflows, with higher reviewer satisfaction and more frequent workflow-related mentions.

- **OpenText Documentum Content...:** Workflow engine is cited as a core strength in recent reviews, but complex workflows and setup are noted as trade-offs; workflow management is mentioned in 1 all-time review.
- **Hyland OnBase:** Workflow efficiency and management are cited in 22 and 21 all-time reviews respectively, and reviewers consistently highlight the platform's powerful and customizable workflow automation capabilities.

Alternatives

**Hyland OnBase Alternatives**

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

[
Laserfiche
](/products/laserfiche/reviews)

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

[
DocuWare
](/products/docuware/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

 ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks")

[
Square 9 Softworks
](/products/square-9-softworks/reviews)

**OpenText Documentum Content Management Alternatives**

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

[
Laserfiche
](/products/laserfiche/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

[
DocuWare
](/products/docuware/reviews)

 ![Docusign CLM](https://images.g2crowd.com/uploads/product/hd_favicon/4667fcad45ba0d2ae299215d3f6d3385/docusign-clm.svg "Docusign CLM")

[
Docusign CLM
](/products/docusign-clm/reviews)

## Hyland OnBase vs OpenText Documentum Content Management

When assessing the two solutions, reviewers found Hyland OnBase easier to use, set up, and administer. Reviewers also preferred doing business with Hyland OnBase overall.

- Reviewers felt that Hyland OnBase meets the needs of their business better than OpenText Documentum Content Management.
- When comparing quality of ongoing product support, reviewers felt that Hyland OnBase is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hyland OnBase over OpenText Documentum Content Management.