OpenText™ Core Email Continuity is a robust solution designed to ensure uninterrupted access to company email during server outages. By providing seamless access to 30 days of stored messages, it enables users to send, receive, and reply to emails through a secure web portal or Outlook, even when primary email infrastructure is offline. This service operates automatically without the need for additional hardware or software, integrating effortlessly with OpenText Core Email Threat Protection.
Key Features and Functionality:
- Automatic Failover Protection: Ensures continuous email access during outages, preventing productivity loss associated with downtime.
- 30-Day Email Access: Offers secure access to up to 30 days of email history, allowing users to read, reply, forward, and compose messages during an outage.
- Web and Outlook Integration: Provides flexibility to use Outlook Web Access or connect directly via POP/IMAP, enabling access from any device, anywhere.
- Auto-Provisioning and Sync: Facilitates quick setup through a central portal and automatically syncs sent items and mail activity when primary systems recover.
Primary Value and User Benefits:
OpenText Core Email Continuity addresses the critical need for constant email availability, especially in today's remote work environment. By maintaining seamless communication during server outages, it prevents missed communications, lost revenue, and poor customer experiences. The solution's automatic failover and synchronization capabilities ensure that employee productivity remains unaffected, and all email activity during the continuity period is preserved and seamlessly integrated once the primary server is restored. This comprehensive approach to email continuity safeguards business operations against the detrimental effects of email downtime.