Opensend Reviews & Product Details

The platform is intuitive and easy to use. Their customer service is outstanding and always encourages us to make the best use of the platform. We have previously used competitors' platforms, and the difference is significant. The Klaviyo integration has been very useful for us. Review collected by and hosted on G2.com.

The only thing to take into account is that you should have a good strategy for approaching those leads. Opensend helps with this through the many guides they provide, so it works and doesn't affect the spam metrics. Review collected by and hosted on G2.com.

Our company has liked that Opensend provides insight into the identities of our website visitors even if they don't make a purchase. This information proves valuable, in targeting customers through marketing strategies. The platform excels in gathering email addresses compared to other methods. This accelerates the growth of our businesses' email databases for customer engagement. Also it's convenient that Opensend seamlessly integrates with existing CRM and ESP tools. This eliminates the need for us to switch systems simplifying the implementation process. Lastly, a great feature is that Opensend ensures it distinguishes visitors from bots ensuring data accuracy and high quality leads. Review collected by and hosted on G2.com.

Although Opensend provides email addresses and basic identifiers, it would be more helpful if it offered more detailed information about visitors. More comprehensive data could improve marketing efforts and lead nurturing. Review collected by and hosted on G2.com.

Opensend as a program is the best email recovery tool out there. The quality of leads, capabilities of platform such as meta/google integration, and their direct mail feature make this tool lightyears better than any other out there. On top of that setup is almost instantaneous, and their team is very responsive if any help is needed. Review collected by and hosted on G2.com.

There's nothing I dislike. Only cons people might have is price but the ROI makes that a moot point. Review collected by and hosted on G2.com.

OpenSend has exceeded my expectations—their team is amazing, always willing to go the extra mile for us. From setup through our ongoing partnerships, they’ve provided support, strategy, and advice. Our partners have experienced list growth, higher conversions, and notable revenue increases. OpenSend is a game-changer for any agency and its partners. If you're looking to build a community, grow it, and generate revenue, OpenSend is the best email setup out there. Five stars and highly recommended! Review collected by and hosted on G2.com.

I do not have anything BAD to say about OpenSend. Everything is 100% aligned with what was promised in deliverables. Review collected by and hosted on G2.com.

Opensend was extremely easy to integrate into our tech stack. We were able to see results as soon as we implemented Opensend. The customer support is exceptional. Review collected by and hosted on G2.com.

At first, it seems cost-prohibitive but we were able to see returns quite soon after implementing. Review collected by and hosted on G2.com.

User-Friendly Interface: The platform is intuitive and easy to navigate, making it accessible for all team members.

Efficient Onboarding: The setup process was smooth, and the support team was there to guide us every step of the way.

Anonymous Visitor Identification: OpenSend’s ability to identify and re-engage anonymous visitors has been a game-changer. We can now connect with potential customers who would otherwise have slipped through the cracks.

Robust Analytics: The detailed insights and analytics provided by OpenSend have allowed us to refine our marketing strategies and improve our overall performance.

Excellent Customer Support: The OpenSend team is always responsive and proactive in providing guidance and answering any questions we have. Review collected by and hosted on G2.com.

We wish we knew the secret recipe for how they do it! The effectiveness and efficiency of OpenSend sometimes feel like magic, and it would be amazing to understand all the intricate details behind their technology. Review collected by and hosted on G2.com.

Opensend has enabled us to uncover leads we weren't aware of, prompting us to refine our approach to lead gen. The setup is super simple; We shared it with our DTC clients who started seeing results almost immediately. We have multiple clients using the software now and one of them (eComm brand) is getting over 100 new sales a day and a 20x return on their investment. If you're seeking a game-changing investment to propel your business and enhance your lead gen strategy, we highly recommend Opensend! Review collected by and hosted on G2.com.

The A/B testing functionality is currently missing, but I expect it to be added soon. Review collected by and hosted on G2.com.

Opencare operates an online marketplace and we service our users through a mobile web experience. Through all of our paid marketing, we get a ton of site visitors that churn before starting the survey. Unfortunately, our lifecycle marketing only caters to users that have signed up on the platform, so the solution Opensend provides really helps us bridge the gap in being able to re-engage these lapsed users (who we would not be able to retarget otherwise). It was very easy to integrate into our current workflow and our AM team is super helpful! Thanks Danny, Kurt and the Opensend team! Review collected by and hosted on G2.com.

The service is only available in the US market, whereas ~50% of our current site traffic is from Canada. Review collected by and hosted on G2.com.

To be honest I was hyper critical of this tech when it first was introduced to me. And with most of the other platforms providing anonymous visitor tracking, I still am. Opensend has done the impossible and won me over. With a level of transparency and supportive team that’s hard to find with most partners. I’m excited to keep introducing them to merchants I work with! Review collected by and hosted on G2.com.

No downsides that I've experienced! They've always been super communicative. Review collected by and hosted on G2.com.

I love the ease and accessibility of Opensend. It's incredibly easy to use and maneuver. There are so many use cases that would dramatically impact our clients. The more and more I discuss Opensend with clients we unveil more ways for it to be used to increase ROI. The customer service and people I've engaged with from Opensend have been supportive and reliable. Review collected by and hosted on G2.com.

More industry recognition for clients to be aware of the platform and the ways it can benefit their business. Review collected by and hosted on G2.com.