--- title: Opensend Reviews meta_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 145 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 145 scale: '5' date_modified: '2026-10-17' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation ---

Opensend Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

3 months

User Insights

Average based on 145 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Opensend Reviews (145)

Reviews

Opensend Reviews (145)

4.7
145 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the easy setup and responsive support provided by Opensend, which facilitates a smooth onboarding experience. Many appreciate how the platform effectively captures leads from anonymous website visitors, enhancing their marketing efforts and driving revenue growth. However, some users note that the pricing can be on the higher side compared to alternatives.

Pros & Cons

Generated from real user reviews
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Ryan E.
RE
Ryan E.
Associate Director
Mid-Market (51-1000 emp.)
"Great conversion tool"
5/5
What do you like best about Opensend?

The Opensend team has been really supportive in all implementation and ongoing efforts, the product has opened our ability to target anonymous traffic and we love how easy it is to set restrictions on who were reaching out to, so we know we're only targeting the most valuable visitors. This helps us feel safe that it won't harm deliverability and we're getting the most value for our money on resolved identities. With that, it shows in the revenue we're seeing from the platform so far! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing really that I would flag as a dislike. I would say businesses should ensure that they have all Opensend flows to target the anonymous traffic and should be targeting these users in campaigns if they want to drive an ROI, but that goes without saying. Review collected by and hosted on G2.com.

BP
Brian P.
CEO
Small-Business (50 or fewer emp.)
"Great Onboarding and quick results"
5/5
What do you like best about Opensend?

I make more money and it happened quickly. It was very easy to use and their customer support was really good. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

there isnt anything I didnt like about open send. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Great Performance and Onbaording"
5/5
What do you like best about Opensend?

It was easy to implement and we have seen great email open rates! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The potential benefits was a bit unsure before we started using it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great Retention Tool"
5/5
What do you like best about Opensend?

Opensend is easy to set up and use. Everything from set up, implementation, and initial support to the UI was great. Integration was a snap, and our contacts were fantastic and a delight to work with. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

We didn't experience any real downsides. The one consideration to make is that this is for US users only. Would love to see international support in the future! Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Working great for lead gen"
5/5
What do you like best about Opensend?

Opensend’s ability to identify unknown visitors has been crucial in allowing us to expand our email list. This capability has helped us retarget leads who would otherwise slip through the cracks, driving up engagement and conversion rates across our campaigns.

Opensend’s interface is user-friendly, making it accessible to team members without extensive technical backgrounds. Our team could quickly adapt and start using the platform’s core features, thanks to intuitive navigation and setup. Customer support has also been a highlight; they are responsive and proactive, making the onboarding experience smooth and offering valuable guidance whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

One area for improvement would be additional analytics. Additionally, while the platform is a worthwhile investment and has easily paid for itself, the pricing may seem a bit high. Review collected by and hosted on G2.com.

Shaun L.
SL
Shaun L.
Ecommerce Project Manager
Mid-Market (51-1000 emp.)
"Opensend - My New Email Acquisition Tool"
5/5
What do you like best about Opensend?

Utilizing Opensend as an additional way to interact with engaged users has been a gamechanger for the brands I manage. Not all active users subscribe to email marketing so utilizing Opensend, building out the flows and absolving the customers into Klaviyo has been a great acquisition strategy.

Overall my experience with Opensend has been great! the team is responsive to issues and troubleshooting. The integration is quick and seamless and immediately you see results. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

So far there isn't anything I dislike. It's great value for money and the clients that utilize Opensend have all in the first month made back the money on their retainer! Review collected by and hosted on G2.com.

Sarrah D.
D
Sarrah D.
Emails & SMS Account Manager
Mid-Market (51-1000 emp.)
"Seamless Integration and Stellar Support"
5/5
What do you like best about Opensend?

My experience with Opensend has been awesome. Their team is responsive and supportive and always ready to assist with the initial setup and strategic discussions for our various clients. Their dedication and attentiveness have been a game-changer, enabling us to implement it seamlessly across multiple clients. I highly recommend their services! You can always try their free trial too, before jumping in! Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The platform could benefit from more advanced customization options, a few clients have mentioned this to us. However, I do think they have some exciting updates in the works, so looking forward to that! Additionally, it does take a bit of a learning curve to get those email segmentations right and deciding when and when not to send to certain audiences, but the team is always there to explain and help! Review collected by and hosted on G2.com.

Jordan E.
JE
Jordan E.
Director of Email & SMS
Mid-Market (51-1000 emp.)
"Turn Anonymous Traffic into Revenue"
5/5
What do you like best about Opensend?

Opensend is a powerful tool for boosting revenue by turning anonymous website traffic into actionable leads. With its advanced tracking and data analytics, Opensend identifies visitors who would otherwise remain unknown, allowing you to target them with personalized marketing campaigns. This leads to higher engagement and conversion rates, maximizing your marketing ROI. It's a must-have for businesses looking to capture hidden opportunities and drive more revenue from their existing web traffic.

Our clients make more money with Opensend. It's as simple as that. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

Nothing. Their team is helpful, transparent, and great to work with! Review collected by and hosted on G2.com.

Maddy D.
MD
Maddy D.
Head of Operations
Small-Business (50 or fewer emp.)
"Awesome onboarding and great platform"
5/5
What do you like best about Opensend?

I like how easy it is to set up and use. The onboarding took 20 minutes and we started getting contacts in 5 minutes. The platform also has some features that other well known platforms don't even have that just make you life easier. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

The only downside is no native integration with Meta Ads. Review collected by and hosted on G2.com.

Eliza Marie S.
ES
Eliza Marie S.
Lead Lifecycle Marketing Strategist
Mid-Market (51-1000 emp.)
"Leveraging Partnerships for Scalable Growth and Exceptional Customer Service"
5/5
What do you like best about Opensend?

What I appreciated about working with Opensend is their comprehensive approach to explaining the platform and its functionality. They provided all the necessary details, allowing me to confidently introduce the brands I work with to this new platform. The level of customer service and their thorough responses to optimizations and questions were impressive.

Additionally, the platform's integration and setup process was user-friendly and straightforward. We successfully drove new customers to the site, generating additional revenue, and were able to track this within the platform. Review collected by and hosted on G2.com.

What do you dislike about Opensend?

When implementing any new platform that identifies site visitors, it can initially seem concerning. However, having a comprehensive plan to nurture these contacts is crucial. We received excellent resources to support this process. While some best practices may not suit every brand and service, nothing stood out as problematic. Just ensure to monitor early on and adjust the strategy as needed. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

3 months

Average Discount

10%

Opensend Comparisons
Opensend Features
Cross-system Integration