---
title: Opensend Reviews
meta_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 143 reviews by the users' company size, role or industry
  to find out how Opensend works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 143
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Lead Generation
  url: https://www.g2.com/categories/lead-generation
---

# Opensend Reviews
**Vendor:** Opensend, Inc.  
**Category:** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 143
## About Opensend
Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.



## Opensend Pros & Cons
**What users like:**

- Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. (33 reviews)
- Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. (24 reviews)
- Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. (18 reviews)
- Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. (17 reviews)
- Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. (14 reviews)
- Users value Opensend for its **effective lead generation** , significantly enhancing engagement and conversion through advanced analytics. (11 reviews)
- Users laud Opensend for its **time-saving setup** and seamless integration, significantly boosting customer conversion rates. (10 reviews)
- Easy Implementation (9 reviews)
- Efficiency (8 reviews)
- Outreach Efficiency (7 reviews)

**What users dislike:**

- Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. (3 reviews)
- Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. (2 reviews)
- Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. (1 reviews)
- Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. (1 reviews)
- Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. (1 reviews)
- Users experienced some **unwanted marketing emails** , though the support team provided effective solutions to mitigate concerns. (1 reviews)
- High Subscription Cost (1 reviews)
- Users express frustration over **missing information** and limited control in adjusting customer identification parameters. (1 reviews)
- Not Intuitive (1 reviews)
- Outdated Information (1 reviews)



- [View Opensend pricing details and edition comparison](https://www.g2.com/products/opensend/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-18+03%3A46%3A37+-0500&secure%5Bsession_id%5D=81c95460-71f7-4eb2-9e4f-df08b759ee98&secure%5Btoken%5D=b3735e9bff8ea726c7c55097b16622d0ef49ae67b507fee735c432587ddedada&format=llm_user)
## Opensend Integrations
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)

## Opensend Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Agentic AI - Visitor Identification**
- Cross-system Integration

## Top Opensend Alternatives
  - [Retention.com](https://www.g2.com/products/retention-com/reviews) - 4.5/5.0 (121 reviews)
  - [Customers.ai](https://www.g2.com/products/customers-ai/reviews) - 4.8/5.0 (417 reviews)
  - [RB2B](https://www.g2.com/products/rb2b/reviews) - 4.5/5.0 (283 reviews)