--- title: Opensend Reviews meta_title: 'Opensend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 143 reviews by the users' company size, role or industry to find out how Opensend works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 143 scale: '5' date_modified: '2026-07-17' parent_category: name: Lead Generation url: https://www.g2.com/categories/lead-generation --- # Opensend Reviews **Vendor:** Opensend, Inc. **Category:** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification) **Average Rating:** 4.7/5.0 **Total Reviews:** 143 ## About Opensend Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions. ## Opensend Pros & Cons **What users like:** - Users commend the **easy setup** of Opensend, appreciating the intuitive process and supportive implementation team. (33 reviews) - Users find Opensend remarkably **easy to use** , appreciating the straightforward setup and helpful customer support throughout. (24 reviews) - Users value the **excellent customer support** of Opensend, appreciating the responsive and proactive assistance throughout their journey. (18 reviews) - Users value the **helpful support team** at Opensend, which makes setup and integration seamless and efficient. (17 reviews) - Users value the **easy integrations** of Opensend, enhancing onboarding and boosting overall marketing effectiveness effortlessly. (14 reviews) - Users value Opensend for its **effective lead generation** , significantly enhancing engagement and conversion through advanced analytics. (11 reviews) - Users laud Opensend for its **time-saving setup** and seamless integration, significantly boosting customer conversion rates. (10 reviews) - Easy Implementation (9 reviews) - Efficiency (8 reviews) - Outreach Efficiency (7 reviews) **What users dislike:** - Users are concerned about the **lead quality** from OpenSend, feeling the service lacks sufficient email profiles for optimal results. (3 reviews) - Users find the **pricing of Opensend to be a bit high** , though they acknowledge it offers good value. (2 reviews) - Users express frustration with the **limited US visitor support** of Opensend, reducing its global accessibility. (1 reviews) - Users feel that the **contact limitations** of Opensend restrict the number of phone numbers in leads. (1 reviews) - Users struggle with **dashboard clarity issues** , particularly regarding the understanding of ROAS metrics in Opensend. (1 reviews) - Users experienced some **unwanted marketing emails** , though the support team provided effective solutions to mitigate concerns. (1 reviews) - High Subscription Cost (1 reviews) - Users express frustration over **missing information** and limited control in adjusting customer identification parameters. (1 reviews) - Not Intuitive (1 reviews) - Outdated Information (1 reviews) ## Opensend Reviews ### 1. Solving a big problem. **Rating:** 4.5/5.0 stars **Reviewed by:** Josh C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Opensend?** I like that open send can capture my visitors email that has not signed up to our newsletter and allows us to retarget them via email with the option of subscribing. This is a huge help especially when you have thousands of vistors, but not thousands of contacts! **What do you dislike about Opensend?** I don't have any dislikes about this app for now. We have been using it for about two months and everything seems to be running smoothly. **What problems is Opensend solving and how is that benefiting you?** We have had over 250,000 yearly visitors but our email list was only 20K... Opensend helped us double that in just a few months. ### 2. High ROI with platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt O. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Opensend?** The leads we’ve gained with Opensend are of very high quality, resulting in better engagement and more orders. The setup process was smooth and easy, integrating seamlessly with our existing marketing workflows and saving us much time. While the pricing is higher than some competitors, the positive ROI makes it worth it. **What do you dislike about Opensend?** like all data platforms, measuring 100% attribution is sometimes challenging. **What problems is Opensend solving and how is that benefiting you?** visitor identifcation ### 3. Fantastic Support and Easy Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. | Email Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Opensend?** Working with Opensend has been fantastic. Their team is exceptionally responsive and supportive, always ready to help with setup and intergration. Their product has made a massive impact on our lead flow. We absolutely recommend their services! Plus, you can test drive their offerings with a free trial before you commit. **What do you dislike about Opensend?** Nothing at all! Their team is incredibly helpful and a pleasure to work with! **What problems is Opensend solving and how is that benefiting you?** Identifying anonymous site traffic and allowing our team to nurture those users until they convert. ### 4. No-brainer tool for any ecom brand with decent traffic **Rating:** 5.0/5.0 stars **Reviewed by:** Keaton G. | Director of Lifecycle Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Opensend?** Team is super knowledgable about all things deliverability, was a big concern for us with anonymous profile acquisition. Ended up being a non-issue as contact engagement is phenomenal and results have been outstanding. Some 7,000 new engaged users in 2 months... easy 4X our normal list growth! **What do you dislike about Opensend?** I do wish you could tighten the contact parameters a bit. Overall no complaints. **What problems is Opensend solving and how is that benefiting you?** Solves our list growth problem, has driven thousands of engaged subscribers (and purchasers) without any additional lift on ads. ### 5. If you're serious, you must have Opensend in your toolkit! **Rating:** 5.0/5.0 stars **Reviewed by:** Igor S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Opensend?** I like how quickly Opensend resolves identities and how spot-on their support team is to help through anything. **What do you dislike about Opensend?** I haven't experienced anything negative about it yet. **What problems is Opensend solving and how is that benefiting you?** To identify the visitors to our site and clients' stores so we can have email marketing and retargeting efforts boosted across the board. ### 6. Opensend Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah B. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Opensend?** Our CSM at Opensend is very responsive and made the onboarding process very seamless. **What do you dislike about Opensend?** There is not anything I dislike! Some platform features were not the most intuitive at first, but we were able to figure out everything we needed! **What problems is Opensend solving and how is that benefiting you?** Opensend is allowing us to streamline processes that were previously manual. ### 7. New opportunities for your business - excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Vasiliy P. | Senior Retention Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Opensend?** Ease of Use Ease of Implementation Customer Support **What do you dislike about Opensend?** The small amount of collected emails and maximum of effectivness that we reached. **What problems is Opensend solving and how is that benefiting you?** Growing Revenue, after installing and potentially in future newsletter. ### 8. Really beneficial product! **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Opensend?** We've been able to grow our email list significantly since starting with Opensend and as result have driven more revenue through email flows and campaigns! **What do you dislike about Opensend?** There are numerous ways to leverage the data, which could itself be a full-time job! It would be great if OpenSend could have implementation managers on board to help facilitate some of their recommendations! **What problems is Opensend solving and how is that benefiting you?** OpenSend enables us to identify many more users who visit our site. We run numerous marketing campaigns, resulting in high traffic volume, and OpenSend allows us to capture information on people we would otherwise not have been able to! ### 9. Seamless and Effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Opensend?** I love the the amazing support at Opensend and the easy integration and implementation! The application has done wonders for my clients list building and revenue growth! I would recco any brand to invest in Opensend. **What do you dislike about Opensend?** I have nothin negative to say here. They are great! **What problems is Opensend solving and how is that benefiting you?** Capturing users who have been to our site and being able to retarget them despite Meta ATT tracking opt-outs! ### 10. Get emails from all your visitors **Rating:** 4.5/5.0 stars **Reviewed by:** BETO S. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Opensend?** It gives me tons of emails from my web visitors. **What do you dislike about Opensend?** The price is not super cheap. But I believe there is a lot of value for your money. **What problems is Opensend solving and how is that benefiting you?** It helps me to reach out web visitors by email. Even if they haven't registered in my website. ### 11. Great tool to have for capturing more leads! **Rating:** 5.0/5.0 stars **Reviewed by:** Hershal S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Opensend?** Opensend runs on autopilot to help you capture leads that you aren't getting through on-site opt-ins. Their filtering system is bringing in higher quality leads that are warmer and have converted better than other competitor platforms. Adding the service was seamless as the team was helpful for onboarding and implementation. **What do you dislike about Opensend?** Nothing to note as a dislike. A product feature that would be beneficial would be to be able to adjust the capture filters in the platform. **What problems is Opensend solving and how is that benefiting you?** Opensend helps bring down cost per lead and any barriers from other opt-in sources. ### 12. So Far, So Good! **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel D. | Senior E-Commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Opensend?** We are still very new to the software, but our initial impression has been good! It was easy to set up and their tech team was very helpful. So far, Opensend has identified a bunch of new users who already are quite engaged! We are looking forward to seeing how they perform once they've been nurtured. **What do you dislike about Opensend?** The cost of the tool can become expensive if you are a smaller business with a large amount of traffic or identifiable profiles. **What problems is Opensend solving and how is that benefiting you?** Helping capture otherwise lost traffic ### 13. Excellent platform for email capture and beyond - best I've found in the space! **Rating:** 5.0/5.0 stars **Reviewed by:** Barak O. | Vice President Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2024 **What do you like best about Opensend?** Seamless, great service. It really works at building audiences out and capturing new mails for our marketing automation. The features are great, UX, user-friendly. **What do you dislike about Opensend?** not much I don't like. It's seamless, great support, they want you to succeed! **What problems is Opensend solving and how is that benefiting you?** other providers didn't work as well - opensend has built up thousands of new leads for us to market to - the staff and support are really great too ### 14. OpenSend's Data-Collecting Abilities Changed the Game **Rating:** 5.0/5.0 stars **Reviewed by:** Therese B. | Associate Director of Content and Link Building, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Opensend?** You can significantly improve your acquisition rates thanks to Opensend's data collection tech. I also love the audience generation aspect! **What do you dislike about Opensend?** I can't say I really have any – it's super intuitive and I appreciate having it as a tool! **What problems is Opensend solving and how is that benefiting you?** It's never easy to develop an email list and keep it organized, but Opensend makes that truly easy. ### 15. Awesome product for identity resolution and growing your email list **Rating:** 5.0/5.0 stars **Reviewed by:** AJ P. | Global Head of E-Commerce - REN Clean Skincare, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Opensend?** The ability to identify anonymous site traffic who bounces and the ability to reduce our reliance on pop ups. Implementation takes a few minutes. **What do you dislike about Opensend?** I wish there was further testing capabilities available. **What problems is Opensend solving and how is that benefiting you?** It identifies anonymous site traffic that bounces. ### 16. Easy setup, easy to use, amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa A. | Director of Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Opensend?** I appreciate how knowledgable their team is. Not only are they experts, but you can tell they care. **What do you dislike about Opensend?** If your website is popular, you will get many leads, which means the cost can increase. Luckily, they offer flexible plans and budget controls, so you only pay what fits your budget. **What problems is Opensend solving and how is that benefiting you?** Opensend is helping us identify engaged visitors on our website. This allows us to get more information to those customers, boosting our sales. ### 17. Accelerating Email Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Cody O. | Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Opensend?** Our ability to scale our email list and legally capture first party data from our site traffic. OS has added ~$200k of incremental revenue since installing it 30 days ago. **What do you dislike about Opensend?** The conversion metrics in the OpenSend are defintely inflated, as are every software/marketing platform. **What problems is Opensend solving and how is that benefiting you?** Before opensend we caputed emails/sms info from a small segment of our traffic. Now we're able to scale our lists and improve our paid retargeting efforts. ### 18. Quickly provided new audiences even with other solutions in the stack **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas F. | Director of Ecommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Opensend?** We were able to resolve identities right away and see revenue from them even with two other identity resolution tools current live. **What do you dislike about Opensend?** At the time of signing not all of our partners were integrated with them. **What problems is Opensend solving and how is that benefiting you?** Helping us identify our anonymous site traffic that our current solutions are not catching. ### 19. great support, seamless onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Opensend?** We recently launched a couple of clients with Opensend and the onboarding process was very smooth. Any questions we had were answered quickly and we have had zero issues to date. The pricing and implementation process is straightforward and easy to use. **What do you dislike about Opensend?** Nothing to mention at this time regarding dislikes. **What problems is Opensend solving and how is that benefiting you?** Simplifies email marketing by automating tasks, personalizing campaigns, and offering clear insights to boost engagement. Its seamless integration with platforms like Shopify helps streamline workflows and audience targeting, making it easier to reach the right people with the right message. ### 20. Amazing team and great results **Rating:** 5.0/5.0 stars **Reviewed by:** Hassan I. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2024 **What do you like best about Opensend?** Team is able to hop in to help anytime and also makes onboarding and excelling with the product a no brainer **What do you dislike about Opensend?** It is a very large platform and I would like to know exactly how to get the most out of it sometimes **What problems is Opensend solving and how is that benefiting you?** It is helping people into our email campaigns and convert anonymous traffic which is amazing ### 21. Boosting Client Success with Opensend: A Reliable Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Opensend?** Opensend is not only incredibly easy to set up but also backed by a fantastic customer service team. Since we began offering Opensend to our clients last year, we've seen impressive results, with ROI ranging from 3.6x to an exceptional 17x! **What do you dislike about Opensend?** I haven't encountered any downsides as long as you adhere to their best practices for email engagement and deliverability. **What problems is Opensend solving and how is that benefiting you?** Opensend helps our clients identify visitors to their site who aren't subscribed to email marketing, enabling us to effectively retarget them with ads and email. This capability has allowed us to generate revenue that might have been lost without the ability to retarget these visitors. ### 22. Revenue boost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Opensend?** I've been using Opensend for about a year. It does exactly what they say. The team over at Opensend are very responsive. **What do you dislike about Opensend?** I haven't had any negative experiences yet with their platform. **What problems is Opensend solving and how is that benefiting you?** Helping us reach out to visitors to our site. ### 23. Increasing our email list **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Opensend?** Since we have been using Opesend we have seen a marked increase in our email list which then turns into an increase in sales. The regular reports we receive are easy to understand. Our account rep does a good job at keeping in contact with us and letting us know about new features. We look forward to using the new mailing option soon. **What do you dislike about Opensend?** It is unsetteling to see how much information can be gathered by just a quick visit to a website. **What problems is Opensend solving and how is that benefiting you?** We are gaining new email contacts and having some updated as their emails may have changed. ### 24. Improved our Customer Acquisition **Rating:** 4.5/5.0 stars **Reviewed by:** Jim R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Opensend?** They have a great team that is very responsive and motivated to help my business grow. They provide monthly reports highlighting how we perform versus benchmarks and actionable recommendations. Onboarding was a breeze. **What do you dislike about Opensend?** I don't love contacting consumers who didn't intentionally opt in to receive communication from us but I can't argue with the business results. **What problems is Opensend solving and how is that benefiting you?** Helping capture more customers who visit the website into customers. ### 25. Opensend is SUPER USEFUL! **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan T. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Opensend?** I like that Opensend allows you to take a peek at anonymous visitors that are browsing your website on a daily or weekly basis. It's interesting to see who is checking out your expertise. **What do you dislike about Opensend?** I dislike that there's no automated contact/list exports. **What problems is Opensend solving and how is that benefiting you?** Opensend is helping identify target accounts and contacts that can potentially be interested in device designing. ### 26. Get the most out of your site traffic. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Opensend?** After implementing Opensend we have seen up to 4x return on our flows and we have turned what would have otherwise been anonymous traffic in 2x, 3x, and even up to 5x purchasers over the past several months. Their team is friendly, helpful, and knowledgeable and have been a pleasure to work with. **What do you dislike about Opensend?** Not much to dislike here, platform works as advertised and they've got a great team to support. **What problems is Opensend solving and how is that benefiting you?** Opensend takes anonymous traffic and turns it into leads and ultimately customers. ### 27. Valuable Revenue Stream With Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Opensend?** After installing Opensend, my business was able to save an additional 1/8th of our visitors. We have seen an expansion in sales and marketing using the tool. Their support team is very detailed and helped me even when a competitor was poking around my site basically looking for trouble. **What do you dislike about Opensend?** My only dislike about Opensend is the vagueness in regards to their third-party partners. **What problems is Opensend solving and how is that benefiting you?** Resolving identities of those I pay to have visit my website. ### 28. Unlocks hidden value from anonymous site traffic **Rating:** 4.0/5.0 stars **Reviewed by:** Morris E. | Director, CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Opensend?** Great source of new customer acquisition given the ability to define parameters around your anonymous site traffic, only targeting your ideal site visitors based on engagement. Great team to work with as well **What do you dislike about Opensend?** Contacts are not always de-duped against our current database **What problems is Opensend solving and how is that benefiting you?** Allowing us to communicate with and ultimately convert otherwise anonymous site traffic ### 29. Great tool to acquire leads **Rating:** 4.0/5.0 stars **Reviewed by:** Nestor L. | Performance Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Opensend?** It has a very simple implementation and works great alongside other tools such as hubspot and meta ads. **What do you dislike about Opensend?** Sometimes you could end up identifying people twice. **What problems is Opensend solving and how is that benefiting you?** We were struggling to turn traffic into leads, as people were not always interacting with our email capture actions. ### 30. Love Opensend **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa L. | Cookbook Author, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Opensend?** Opensend is such an easy way to grow my email list, and the support is amazing! I only wish I knew about it sooner. **What do you dislike about Opensend?** I really haven't found any downsides as it really has only been a positive experience for me, and i'm grateful this service exists. **What problems is Opensend solving and how is that benefiting you?** Helping me keep in contact with potential customers. ### 31. Great communication. Fast Responses. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Ted D. | CEO / Managing Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Opensend?** I have been successfully using Opensend to generate more leads for my Commercial Real Estate Brokerage for the past year and have had an excellent experience. The product works very well and helps us retarget / reengage potential clients and has ROI'd very nice for us. **What do you dislike about Opensend?** Everything has been great. Nothing that we dislike. **What problems is Opensend solving and how is that benefiting you?** Reaching potential clients that we would not have been able to before. ### 32. Smooth, Intuitive, and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Opensend?** OpenSend has become an essential tool in my marketing toolkit. Highly recommend it to anyone looking to take their email marketing to the next level! **What do you dislike about Opensend?** The dashboard could show sales purely from opensend customers. **What problems is Opensend solving and how is that benefiting you?** We were losing valuable customer data before. OpenSend automatically captures and organizes customer data from various touchpoints, ensuring that no information gets lost. It’s helped me turn previously lost interactions into actionable insights and revenue-generating campaigns. ### 33. Great Product for DTC Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Austin P. | Founder + CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Opensend?** OpenSend's platform is easy to use, with quick results and seamless integrations. Setup process was easy and customer support has been extremely helpful. **What do you dislike about Opensend?** Analytics are a little limited, but expect them to get better as time goes on. **What problems is Opensend solving and how is that benefiting you?** OpenSend has helped us grow our email list by identifying anonymous users who visit our website, which has allowed us to capitalize on email funnel conversion. ### 34. Growth on Auto-Pilot **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Opensend?** An awesome way to re-engage with interesting prospects in a non-invasive yet opportunistic way. Terrific team and great product. **What do you dislike about Opensend?** Haven't run into any issues. I wish we would've found Opensend earlier. *If* I were to identify an issue, it might be price. But I'm cheap ($0 is too expensive, sometimes). **What problems is Opensend solving and how is that benefiting you?** Unless you're converting 100% of your site traffic, there's room to improve. Opensend allows you to get in front of -- and, re-engage with -- interested propsects and leads. ### 35. Great platform to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah B. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Opensend?** We've seen a fantastic increase in our database subscribers since we started using Opensend, which has led to an amazing 8x ROAS. We're absolutely thrilled with how well it's been performing and we're loving all the cool new features they're introducing. Plus, their team has been incredibly responsive and helpful every step of the way, which has made the whole experience even better. **What do you dislike about Opensend?** At the moment, there are no downsides to Opensend. It's been a positive experience so far. **What problems is Opensend solving and how is that benefiting you?** Collecting leads. ### 36. Collects leads like magic! **Rating:** 4.5/5.0 stars **Reviewed by:** Dalton D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Opensend?** I love how it easily collects and organizes leads straight from our website. It's easy to use, easy to integrate & they have great customer support. **What do you dislike about Opensend?** Only way it would be better is if it was cheaper. **What problems is Opensend solving and how is that benefiting you?** Collecting Leads. ### 37. Businesses should have opensend **Rating:** 4.5/5.0 stars **Reviewed by:** Brendon A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Opensend?** Danny and his team are amazing. No matter what comes up they are always on top of it. **What do you dislike about Opensend?** Nothing really to dislike. I recommend them. **What problems is Opensend solving and how is that benefiting you?** they are helping us reach and retarget more customers than we were able to done on our own. ### 38. Opensend is worth trying **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Opensend?** It's easy to set up, and the data quality is very good for purchased emails. The onboarding process is simple. The $1/mo trial is nice, and no contract is great. I don't see a reason for anyone not to test the service on those terms. **What do you dislike about Opensend?** Filters have to be set by account managers Lack of journey tracking No Sendlane integration **What problems is Opensend solving and how is that benefiting you?** Identifying potential customers ### 39. Very effective. **Rating:** 4.5/5.0 stars **Reviewed by:** Derek O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Opensend?** Ability to capture already educated customers. **What do you dislike about Opensend?** Monitoring effectiveness of leads. Initially was good. **What problems is Opensend solving and how is that benefiting you?** Gathering email addresses of browsers, at a lower CPL than Meta. ### 40. 19x ROI from Identified Visitors by Opensend **Rating:** 5.0/5.0 stars **Reviewed by:** Milan J. | I am the owner of the business, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Opensend?** The fact that they are helping us make money. We have tracked 19x ROI so far. This is a great addition for any business that is serious about their email marketing. **What do you dislike about Opensend?** There is really nothing that comes to mind here. **What problems is Opensend solving and how is that benefiting you?** Identifying visitors and getting their emails which we then put into a flow with Klavyio. ### 41. Clever tool for increasing sales **Rating:** 4.5/5.0 stars **Reviewed by:** Sean T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Opensend?** Opensend helps us capture and contact customers that we might have otherwise missed, and potentially turn them into sales. Awesome customer support. **What do you dislike about Opensend?** The pricing structure seems a little weird how you can go over a set amount of captures. **What problems is Opensend solving and how is that benefiting you?** Opensend grabs the attention of users we normally would not have caught. ### 42. Fantastic product and integration into our core offering **Rating:** 5.0/5.0 stars **Reviewed by:** Alan Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Opensend?** Extremely quick set up and simple integration. **What do you dislike about Opensend?** The uesrs are mainly US based which is fine for us. **What problems is Opensend solving and how is that benefiting you?** Getting good sales leads has always been a bit of a hassle, wasting time reaching out to people not even sure if they're into what you're offering. That was my daily grind before I stumbled upon Opensend. Now, it's like the first thing I check in the morning, and I'm totally stoked about it! ### 43. Our business runs on Opensend **Rating:** 5.0/5.0 stars **Reviewed by:** Derek J. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Opensend?** Getting social media links such as LinkedIn with each identified visitor **What do you dislike about Opensend?** Opensend only works for US traffic unfortunatley **What problems is Opensend solving and how is that benefiting you?** I'm able to know who has interest in my company so I can market to them and win their business. - [View Opensend pricing details and edition comparison](https://www.g2.com/products/opensend/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+03%3A21%3A28+-0500&secure%5Bsession_id%5D=2e8eaece-becd-4162-8dec-5265bbf6a392&secure%5Btoken%5D=9d85c7e6b36c1e7004dc6a3ae90065e9b6405caa674c62f6d2706c71445eb5ca&format=llm_user) ## Opensend Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## Opensend Features **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Agentic AI - Visitor Identification** - Cross-system Integration ## Top Opensend Alternatives - [Retention.com](https://www.g2.com/products/retention-com/reviews) - 4.5/5.0 (121 reviews) - [Customers.ai](https://www.g2.com/products/customers-ai/reviews) - 4.8/5.0 (417 reviews) - [RB2B](https://www.g2.com/products/rb2b/reviews) - 4.5/5.0 (283 reviews)