Opensend Reviews & Product Details

The platform is ridiculously easy to use. The UI is simply and user-friendly. Onboarding was very thorough - they walked me through the full setup in minutes. This included integrating the platform with HubSpot and Google Ads.

Everyone I've interacted with on the Opensend team are friendly, patient, and knowledgeable. Even though I've not had any issues, they've checked in on me several times since signing up, which I LOVE.

And most importantly, the platform does exactly what it says it will do - it shows us who's visited our website. For reference, we're a B2B that uses it mainly for retargeting non-converting website visitors that fit a certain profile.

I've found the entire experience with Opensend to be refreshing and unique for SaaS. Review collected by and hosted on G2.com.

I genuinely cannot think of any cons for Opensend. Review collected by and hosted on G2.com.

Open send makes it easy to generate high intent leads for our business and communicate with them after they leave our site. The team offers great support and makes it easy to impliiment in short order. Review collected by and hosted on G2.com.

Id like to have a bit more control on

The user side over collection timing rules.The support tram handles this though. Review collected by and hosted on G2.com.

The Opensend implementation team walks you through the setup process, which takes less than 10 minutes to integrate it with Shopify and Klaviyo. I believe I could have done it myself because the platform is that intuitive, but the fact that they dedicate resources to assist with this speaks volumes. They want you to succeed. Once Opensend is live, you see it working immediately. Honestly, the most time consuming part of the entire process - and it wasn't that time consuming - was modifying my Welcome flow in Klaviyo for the net new emails. After 3 weeks, the ROI is 795%. Opensend is an absolute no brainer for DTC. Review collected by and hosted on G2.com.

The only downside is that it is limited to US visitors. Review collected by and hosted on G2.com.

The ability to capture anonymous traffic autonomously Review collected by and hosted on G2.com.

Set up had a few hiccups, especially when connecting integrations, but this was not a dealbreaker and they were happy to help. Review collected by and hosted on G2.com.

The combination of an easy-to-use platform and a highly supportive team — they made it simple to unlock real value right from the start. Review collected by and hosted on G2.com.

Nothing that comes to mind. The whole experience was super smooth. Review collected by and hosted on G2.com.

Much easier to install them retention. Hopefully results are better. Review collected by and hosted on G2.com.

So far none, had it for a month. Results are similar to retention. Review collected by and hosted on G2.com.

Get tool for getting and keeping in touch with those interested in our company and the segment space we operate in. We want to talk to these consumers and OpenSend allows us the opportunity. Review collected by and hosted on G2.com.

Nothing yet so far, everything has been seamless and easy to navigate. Review collected by and hosted on G2.com.

I appreciate the easy setup process of Opensend, which was aided by team support, making it straightforward to begin using. I'm impressed by its ability to convert web traffic into email sign-ups effectively. The data provided by Opensend is beneficial for retargeting through email campaigns. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Opensend has helped us capture high-intent visitors we might otherwise miss, and the automation makes it incredibly hands-off. Once set up, it just works in the background to drive incremental revenue. Review collected by and hosted on G2.com.

The cost structure can be tricky, particularly when usage goes beyond the included tier and overage charges come into play. It can be difficult to forecast monthly spend. Some finer control over filtering and personalization in the UI would also be a welcome improvement for more advanced use cases. Review collected by and hosted on G2.com.

The best part of OpenSend was obviously the results that it has gained for both me and my clients - but the onboarding was so smooth and methodical that it only took me one quick call with their helpful team to get started. Fabulous experience and wonderful, mindful support. Review collected by and hosted on G2.com.

Nothing that I have really experienced has been negative with OpenSend. Review collected by and hosted on G2.com.